I was in the market to buy a used car, I did dozens and dozens of online searches , saw lots of…read moredeals at places like Cargurus where the dealer had 5 star review ratings, but then when I checked Yelp on the same dealers I saw only 1 star from Elite Yelpers saying they wish they could give zero stars and lots of horror stories. Unlike a new car that is backed by the maker, a used car owner only resource for problems is the dealer you bought the car from. Once they have your money it is up to them to resolve the problem or just lie to your face. I notice Amaral while driving in the neighborhood and checked there web site and liked what I saw and Yelpers gave them 4 stars. So I contacted then on the car I wanted and they promptly made an appointment to test drive the car. I went and saw the car and it was so clean like if someone went over it with a toothbrush. I went for the test drive and after some lite haggling we agree on a price, I went to my bank got a Cashier Check the owner and General Manager took care of the paper work himself and I drove off with my car, like 90 minutes after showing up it was painless and with no drama. And when there was a delay on getting my title, the Manager's Dad explain and soon called me to pick it up and my plates. I took my time before I wrote this review because I didn't want to do it until I had the car for a while, well I been driving the car 5 months now and no issues. Amaral also has a service department to back up there warranty. and you can bring your car even if you didn't get your car there. I recommend Amaral to anyone looking to buy a good used car.

I had the misfortune of getting a flat tire on Route 21. I was unable to reach Geico for a tow so I…read moredrove my Mercedes SLK 55 AMG about 5 miles on a flat, which I know is probably the worst thing to do. I was lucky enough to find Amaral Service just by chance. What I thought would be a minor tire fix was so much more. My tire had literally exploded while I was driving. The service guys at Amaral put my heart at ease. They took my car in and replaced both rear wheel tires for a ridiculously low price. In the past I have always taken my car to Mercedes dealerships for service and paid exorbitant rates for the exact same service Amaral offers. I highly recommend this company. Thank you so much!!

Had to replace my old Camry. Decided to get a used, more recent one. This was closest dealership…read more Went there and met Arilio, who was more than helpful. When I picked a Camry I liked, he actually drove it to my mechanic and waited while the man checked it out. And then drove it back to the dealership, where we completed the purchase. He handled every detail of the transaction. More than satisfied.

Very disappointed with East Coast Toyota. I have been a loyal customer of east coast Toyota.Over…read morethe last 7 years I have leased 6 new Toyota's 5 of which I got at East Cost Toyota and was about to get my 7th Toyota from them, beacase they always gave me an honest deal honored their promotions gave me a discount for my military service and customer loyalty. Something must have changed here this is my latest experience. Their internet salesperson Candy called me repeatedly and said since we had 6 months left on our Rav lease we qualified for an upgrade to a Highlander and that there was a promotion going on. With $2999 dn + tax title ect. We could get a Highlander LE for $279 per month for 36 months. We made the appointment and sat down with their salesman Fred and the games began. 1 Fred said the promotion was for the Highlander L (it was not) and he was out of stock but he had an LE which he could graciously let us have for over $10,000 dn and over $300 per month !!!! That this was the best he or his sales manager would do. They would not honor my customer loyalty (-$1500) could care less about my 36 years in the Army  ($500 military discount) and acted as if taking my Rav with 14,000 miles on it would be a burden!!!! I am a real person this is not a fake review to plug another dealership. So they forced us to walk out and right over to Toyota Universe. We got a great deal for a little more up front and $330 per month they got us into a higher end Highlander XLE. I don't know what happened to East Coast that they decided to start treating thier customers especially a long term military family like ours dishonestly but they just lost this customer. Oh and by the way my Tundra lease is almost ready to be replaced so yes for my 8th Toyota I will be talking with the guys over at Toyota Universe 1st were I was treated fairly and with respect you know the way it used to be at East Cost Toyota.  Thought Google readers would appreciate a real persons experience....cheers

If you are looking for a good quality cars with reasonable prices that's the best place in jersey…read more Owner, Ali is really friendly and honest guy. He explained me all the issues, adv./disadv. of cars. I ended up with buying a Jeep Wrangler that I am in love since last year. Thanks

Dealt with Ali, who was honest about the truck I was interested in, and made an acceptable deal for…read moreme. We negotiated a $500 less than asking price, but that turned out to be a reason to not include the 3 month warranty, when I went to pay for the vehicle. Luckily, I didn't have any issues during that time. They also used some kind of deodorant chemical inside the truck, that smells awful. I had to buy an ozone generator to deal with it, which worked, but required several treatments. All things considered, I'm very happy with the truck.

SHOP THEM FIRST!!!…read more Exceptional service, attitude, honesty!!!!~! wonderful customer service- even after the sale!!!! Dave- 2014 Mini Cooper 9/2018

Buyer beware this company sold me an unrepairable vehicle and they misrepresented it. He sold me a…read morejunk car that had no hope in being fixed. I tried my best at fixing this vehicle, but it has no repair breach of contract. I tried to work things out and have him refund me at least $800 for the vehicle which I paid nearly $2000 for a barely worth $500 car. I am never the type to complain, but this is a horrible experience. Now I have to take them to court for the damages of selling me a lemon !!

In and out in few minutes. They always do a great job for whatever car services I needed. They are…read morevery transparent with their prices.

I've been coming here for over 15 years, and there's a reason I keep coming back. I've bought every…read moresingle car I've owned here, plus cars for my family, and their customer service has never changed -- always top tier. No matter the day or time, the staff is consistently friendly, reliable, and genuinely helpful. It's rare to find a place that treats you the same way year after year, and they've never dropped the ball. Trustworthy, professional, and welcoming every single visit. Highly recommend.

Just leased a brand new 2020 GMC Terrain and I am in LOVE with it. At Franks GMC, Khaled…read more(salesman), made everything so smooth for me. I went in looking for a Terrain and walked out driving a 2020 GMC Terrain the next day. The process was so smooth and fast and very reasonably priced. Khaled explained everything to me in great detail and knew exactly what I wanted. I was very specific on what I wanted and the color I wanted, and he exceeded my expectations. He really knows how to treat a customer as family and I would recommend him to every customer out there looking for a GMC. I was hesitate at first and did not want to go car shopping during COVID but I spoke to Khaled over the phone and he assured me that the dealership was safe and they were taking proper precautions during these difficult times. I walked in the next day, and he was absolutely right! Every single employee was wearing a mask and all chairs were spaced 6 feet apart. If anyone is looking for a GMC, I highly recommend you go to Franks GMC in Lyndhurst and ask for Khaled, he will take good care of you and will be honest with you. It was by far my BEST EXPERIENC EVER!!!!!!! **** 5 STARS ***** TOP NOTCH DEALERSHIP *****

To whom it may concern, I purchased my first brand new…read moretruck, a 2024 GMC Sierra 2500 HD brand new from the factory. I ordered it and waited months for it to arrive. I have owned this truck for 25 months and put 37,000 miles on it. I brought it to Frank's GMC in Lindhurst NJ, where I bought it, for servicing. Upon inspection of the truck Frank's tells me that it needs a new torque converter and a new valve body in the transmission. They also tell me that I can not drive the truck until it is fixed. I have been without a truck for over 3 weeks now and there is not better news on receiving the parts that are on back order from General Motors. GM customer service has been of no help whatsoever. The dealership never even offered me a loaner car. Now that I have had to take one of my trucks out of service from my company to give to myself as a daily driver I have asked Frank's and GMC for compensation and I was told there was nothing that could be done. I have been a long time Chevy and GM customer, with 9 current General Motor vehicles under my ownership and an additional 5 or 6 that I have owned in the past. To be told now that I have no recourse and no truck to drive is more than disheartening. This truck is my third GM transmission to have problems in just as many months. My truck still has the original tires on in. It's sad that the tires last longer than the transmission on my brand new GM truck. I think it is an absolute disgrace that General Motors cannot get the parts in time for a transmission that should easily last hundreds of thousands of miles. This tells me that GM must be having a lot of these torque converter issues and that their trucks have sadly become second rate. The GM truck of today are not what they used to be. I also have a 2019 Chevy Tahoe which just needed an injector lifter repair and torque converter repair along with a new aftermarket valve body in the transmission at less than 40,000 miles. Costing me almost $8,000. And my wife's Chevy Traverse (2019 with 93,000 miles) also just needed an full transmission replacement. GM customer care keeps calling me to tell me that they are still looking for the parts, but to no avail. Meanwhile I am still paying my monthly payments ($987 per mo.) on the truck, (and SXM) for a truck I can't even use. I was told by the dealer that I cannot have my truck back unless I wanted to lose my repair warranty. I have no truck and no help from General Motors or Frank's GMC.

I recently bought a Maserati Granturismo MC from Signature Pre-Owned. I knew this car inside and…read moreout long before this purchase, and I have kept an eye on this very model, both in person (in Italy & the US) and online. The experience I had with Victor at Signature Pre-Owned was exceptional. Yes, you could sometimes find a better price for similar models on auction websites such as Bring-a-trailer or Cars&Bids (this car was previously listed there as well), but if you pay a few bucks more, in exchange for a complete maintenance history, clear Carfax/CarVertical etc., and literally close-to-new mechanicals, appearance and presentation, this is the place to buy a car. Plus, in my specific case, I got an incredible deal, which made my family and the seller very satisfied. My recommendation: Before you buy, know and love the exact car you want, do your own research, and be clear about the price and what you are willing to discuss. I applaud Signature's clarity, professionalism, fairness, and competence (when I bought it, they even serviced it and ran al the diagnostics again with me present... during the Holidays!). I recommend them wholeheartedly. On a related note, if you decide to buy an Italian Masterpiece (as in the case of this Maserati), I recommend you ignore the rumors you might find online (such as poor reliability, constant issues, quirky or outdated electronics). In my life I was lucky and blessed to be able to own and drive German cars, US muscle, Japanese, French, and British cars, but... the Italians are just on a whole another level. The Granturismo MC is not only a beast (the Formula-1 sounding 4.7 L Ferrari-Maserati F136 Y MC spec is in my view one of the best engines, ever), but it is perfect. It has absolutely no issues to this day, runs perfectly, and there isn't a day where hearing its roar does not put a smile on my face (as well as my wife's and my kids'). I also believe that this Maserati is one of the best (if not "The" best) looking cars in automotive history.

My experience was amazing. They didn't try to pressure me into buying the most expensive car but…read moreguided me to make sure I got the car that was right for me. Made the whole process smooth and were so helpful throughout all of it. Special thanks for Victor, Adela and Bismarck who helped me with everything and were so kind!

Great customer service and very kind. I wanted to sell my car, and they were able to pick it up…read morewithin 15 min and gave the best offer in cash. I could not have asked for a better experience.

These dudes are pretty legit. Was in from out of town and needed to help a friend junk a car…read more Called Ray's and they told us to come on down. Met with Ray personally and he offered us a fair price for the junker. Would definitely go to them first if I was in the area and needed to junk a car again.

I was in the market for an alfa romeo Stelvio as my current lease was coming to an end. This was my…read morefirst time dealing with a leasing agency. I went through a number of dealers and was tired of all the different numbers given by them. Fortunately enough I was referred by a fellow collegue to try Best Buy Auto Leasing as he had been dealing with them for a while. On my first call, I was connected with Ahsan Kalam, who took me over all the options and the other vehicles which were in my budget. He was very calm and we had been going back and forth for 2-3 days during which he kept me updated and presented me with the best pricing options availaible. He was a pleasure to work with. I havent taken the delivery of my vehicle, hopefully we should come to closing a deal tomorrow. Overall my experience with them was excellent and highly recommend them for your automotive purchase/lease.

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

Just bought my second car from Towne auto sales with the help of Nick. I had asked about getting a…read morefirst car for my son. They found me a car under my budget. I was able to bring it to my mechanic. Everything that my mechanic said need to be replaced. It was fixed with no questions. I will definitely use them again when we are ready to look for our weekend car.

Wonderful service and a great selection of autos.read more