The timing chain on my 2013 BMW 328i needed to be replaced. Their excellent mechanics were able to fully restore my engine. They also repainted the right fender. I am completely satisfied with the experience. I trust them.. read more

Bergen Imports - 2013 BMW 328i - Auto Repair Near Me - Cliffside Park, New Jersey

Best Porsche and Audi shop around , great service at a fair price ... fuck the rip off dealerships,I've been a customer for 10 years! read more

Bergen Imports - Auto Repair Near Me - Cliffside Park, New Jersey

I've been a customer for about seven years for a few reasons: expertise; reliability; reasonable charges. They're not going to be the least expensive spot you'll find, but if you value your car and want it handled professionally, then you've found your shop. read more

I have been getting my car serviced at Benzel Busch MB in Englewood,NJ for years. My car recently went out of warranty and they we're charging me exuberant prices to fix the smallest problem. I would cringe to bring it to them to fix any problems. The bulk of my bill would be labor cost alone. I Brought my C-class to Bergen Imports, and I haven't looked back since. The staff is very professional, they offer great communication about the status of your car. Amazing Quality of work. Also, great pricing. read more

Bergen Imports - Auto Repair Near Me - Cliffside Park, New Jersey

Bad experience! Came in for simple fix and now my check engine light is on! Something very fishy I am going to get to then bottom of this! read more

Our car got hit by the owner, right outside of his shop this morning!! Thank god it was nothing major!! Right side of the back bumper is damaged. We solved the problem on our ends, Harry Kapros is willing to take the responsibility and replace the whole bumper at his shop. hopefully, they will do a good job and hope there is no other components are damaged. Will update the status on their services later. read more

Bergen Imports - Auto Repair Near Me - Cliffside Park, New Jersey

MY name is Mike Aspras I am the Biggest pain in the ASS with my car the mere thought of it not being in the garage gives me nightmares. It's a 2013 sl 63 AMG with 10k on the odometer. Had a Renntech R1 package installed with Harry and his team, they did a ABSOLUTELY fantastic job. The car was at bezel bush a week prior for spark plugs and trans fluid change that was owed to me from purchase last year ( CAR WAS USED) They put my 8th cylinder coil on ripped thanks to the guys at Bergen it was noticed and fixed. Thanks again Harry, Stephen, Johnny and crew. MIKE ASPRAS read more

If you have an import car like I do, this is the absolute best place to go for service. I don't trust anyone else in the area with my car. Every time I take it in for an oil change/tune-up, they check the car thoroughly for any issues or problems that may be showing. You may have to wait but it's definitely worth the wait. By the way, I own a Mini Cooper and the guys in the shop just love it when I bring it in because they can't help but smile! read more

Harry and the staff at Bergen Imports always do their due diligence to ensure my car is in tip top shape and running smoothly. Have never had any issues in regards to labor or maintenances done with the vehicle. They give me quotes that are straight forward, to the point, and justify anything written. The quotes are priced where they should be for quality work. If you want work done RIGHT then this the shop to visit. Years and years of experience stands behind their work. read more

I needed repairs for the front headlight and back bumper for my 2013 Audi A4, but I was unsure where to go. I Yelped nearby places, found Bergen Imports, and brought the car by. The staff were kind, competent, and flexible. They fixed up the car to look like new. My main contact was John, and he was great to work with. He was trustworthy and knowledgeable and seemed to have my best interest at heart. As a woman, I have felt uncomfortable going to other body shops, but everyone at Bergen Imports was respectful and professional. I highly recommend to anyone who wants peace of mind that their car and they are in good hands. Will definitely be in touch again when the need for other service arises. read more

Bergen Imports - 1 month after first repairs, returned for broken side mirror. Worked w John who gave good counsel, scheduled an appt, and voila! - Auto Repair Near Me - Cliffside Park, New Jersey

These guys are amazing! My GTS came out better than I expected. Great service and amazing work. Highly recommended. read more

Bergen Imports - Auto Repair Near Me - Cliffside Park, New Jersey

Both Harry the owner as well as Steve are ripoffs They miss diagnose my vehicle which is a BMW 325I supposedly they made a diagnostic test when I asked them for the report they did not want to provide it instead gave me a made up invoice which automatically throws up a red flag allows me to believe that they are lying and have something to hide. Please be careful guys I have already reported Bergen imports to the Better Business Bureau as well as the attorney generals office hopefully they will understand I need my reports that's the reason why I paid $167 for them specificall read more

I was told about this spot a little over a year ago before I bought my car as I was planning out everything I would do to it and its costs. Once I picked up my car about two months later I took my first trip to bergen imports to schedule a tune, When I arrived I was greeted by Harrys assistant/secretary Helen she was very welcoming and she let me know that Harry we would be with me shortly. Before I knew it I was out of there with bodywork and some tuning work scheduled for the day my exhaust arrived. The team over at Bergen Imports is a bunch of respectful people. They are all willing to help you regardless if they work in the back or at the front desk. The bodywork came out looking flawless, my car looked brand new again and I was in shock that Harry was able to repair all the damaged panels without having to replace them. Although keep this in mind these guys can get really busy so try to schedule atleast a week or two in advanced and you'll have nothing to worry about and if its really urgent to be honest they seem like they would be willing to work something out if its possible. I had also went to them a second time for more body work on the same car after mercedes dropped my car off their power pusher. The damage was sustained to the same panels as before but on the opposite side that it was last time, although this time it was a bit worse and I had some rolled fenders that wasn't a problem they were able to fix it. These guys don't try to satisfy you just the first time they try to keep you happy so you keep coming back and thats what I call good business my fellow yelpers and I'm sure your reading this first because you know thats hard to come by these days. My car is mint again and has about 700+hp now for over 6 months tuned by renntech installed by the team at Bergen and have not run into any problems whatsoever. Give Bergen Imports a shot and they wont let you down. read more

Wonderful experience. Brought our BMW 325i last week to change the starter, they ran a diagnostic test to verify that was the issue and within a few hours the starter was changed and the car was ready. They mentioned a hose needed to be replaced and I took it in this morning when they opened at 8:00am. By 2:00pm they were calling to let us know the car was ready. Our car is out of warranty with BMW and these repairs would've cost an arm and a leg. Bergen Imports was very reasonable. Very happy to have found good mechanics! The only reason I didn't give them the 5 stars is because it lists as having a tow truck. They recommended an outside towing service but it isn't an in service. read more

I have know and have brought my Porsche's and Mercedes to Bergen Imports for over 20 years. These are great reliable people. Harry knows his business. He is reputable and fair. Don't believe those BS reviews from crooked customers. read more

Excellent job replacing water pump system on a 2002 Audi A4 and sound advice on future maintenance vs current value of car. Does not up-sell. Wish I had found this gem a long time ago to avoid exorbitant dealer maintenance charges. Sells a mean Greek olive oil too!!! read more

I have a very rare Mercedes AMG and was very excited to see that they were able to service my vehicle and take care of things that many mechanics could not. I am so grateful to have found them! read more

This place was recommended to me by two people so I went over there to see if they could fix my trunk lock after I was in an accident. I believe the guy's name is John that took care of me. He inspected the lock, got me a quote for a new piece and work ($200) but then wanted to check the lock again to see if he could fix one of the pieces and save me some money. Well golly gee! He managed to fix the lock and even was able to fix the second piece as well. The best part? He didn't even charge me! What was also great was that I had body damage on the car as well and I asked about a price. He didn't push for me to fix it as it would be expensive and I have an older car and it really isn't worth it. They seem very trustworthy. I would recommend them and will go to them in the future if I need body work. read more

Just took the wife's car in this past week. They diagnosed an issue with 2 of the 6 ignition coils, recommended they all be replaced (including spark plugs) and explained that since the coils have been failing, unburned gas has most definitely made its way into the motor oil, so that (and the oil filter) should be replaced as well. They completed the job in one day and charged me exactly what they estimated. No surprise charges or hidden fees. When I went to pickup the car, Ilyas explained all the work to me, walked me out to my car and made sure everything was working well. The car felt brand new on my drive home. I like the work they have done, I trust their explanations and I feel they are worth the price. Excellent neighborhood mechanic which I will definitely be going back to again. read more

Bergen Imports, it has been a pleasure working with Bergen Imports always on time and very professional !! Thank you, looking forward to conduct business again. read more

Objective review based on my experience: In the not so distant past, I took my car to Bergen Imports because my steering was very stiff, specially at slower speeds and there was a subtle squeaking noise coming from what sounded like the steering column. They recommended replacing the power steering pump. I agreed and after spending roughly $1000 dollar in parts and labor, the steering basically remained the same; it was not fixed. I drove it home and immediately called them back and mentioned that the car felt the same. They had me go back, where it was explained to me all the work that was done, etc... that we should let the new pump work for a few days to flush, blah blah blah. I left semi convinced that nothing was wrong, and that perhaps my car just had stiff steering. On top of that, some weeks later, the steering deteriorated further and with the help of a friend with a mechanic background, we find that the return hose from pump to steering liquid tank was leaking and that the car was almost without liquid. I had to replace the hose myself which looked like original manufacturer hose. I'd think they would replace the hoses as part of the work. I thought about calling them and complaining, but didn't see the point at this time. I was already out $1000 in unnecessary labor and had decided I would probably never take my car there again. Soon after deciding that I would not go back, nor any of my family members for that matter, I made a routine oil service appointment with the car dealer, knowing that I was probably going to pay a little more for labor, but the work would be done properly, I mentioned the steering issue and lo and behold, the issue had nothing to do with the pump. Long story short, dealer fixed the issue and the steering now feels like you are cutting through melted butter. While I'm sure the do plenty of ok work here, they diagnosed my issue wrong, left a leaking hose and upon completion of the work, and after spending a pretty penny, they convinced me that it was normal. You get the gist. -Unhappy Customer. read more

I've been taking my cars to them for close to 2 years now. Good experiences so far. Seem quite honest and willing to go the extra mile to check on whatever concerns you have about your car. read more

I've been looking for a more local place to get work done on my BMW and found this thanks to Yelp. There was some miscommunication regarding my appointment so I showed up a week early but they still let me drop off my car and it was done the same day! Great customer service and good people. I will be bringing my car to this place from now on and will recommend it to my friends. read more

I took my car to Bergen Import a couple of weeks ago for body repair. My infiniti G35 got side swiped by a semi from bumper to bumper. The body shop manager John gave me an estimate which I though was a little high at first. He explained to me that it is because he need to replace both door panels. He was very patient, thorough and professional. What I learn to appreciate was the fact that he wanted to do the best job possible and will not sacrifice good results by taking shortcuts. So if you want good professional body work done, Bergen Imports is the best in the area. I was more then please with their work. read more

Sooooo glad I found this place! Always a challenge to find a good mechanic. Communication and service was top notch. We were always on the same page with my (and my cars) needs. I won't go anywhere else now. read more

Not a good experience. Car came back with a host of other electrical issues and trash in the car.

Not cheap, but Harry runs a terrific shop. I bought a 1988 BMW 735i that I really shouldn't have. It needed lots of work and Bergen Imports brought it back from near death. I've since put another 60k miles on it. He's thorough and really knows his cars. Best with Mercedes, BMW, Porche, it's weird how many little things he knows about these cars. Sometimes stopping in there is a little like going to an exotic car show. And he stands by his work. If you like your car, take it here. read more

I have been taking my CLK to BI for a while now and I must say they always go above and beyond. I wouldn't trust anyone else with my car. They have done tons of work for me, not only mechanical but body work also. I would recommend them without hesitation! read more

I had a positive experience working with Harry in repairing my Porsche 911. When reviewing any business, the most important question is "Would you go back?" and the answer is "Yes!" I took my vehicle in for a routine oil change and an oil leak was noted by the rear main seal area. It is indistinguishable to tell if the IMS bearing was leaking or if was from the RMS. At the time, I only had the car for 6 months but was told that the IMS bearing was previously changed. However, I wasn't given any records. When Harry took my car in, he confirmed the IMS bearing had been upgraded and then proceeded to replace the RMS. I honestly wouldn't have known either way if the IMS bearing was or wasn't replaced. If he were a dishonest guy, he could have lied to me and capitalized on selling me an unnecessary part and billing for the labor. Instead, he called me and mentioned that my clutch was almost worn down. Since the transmission was already out, he offered to replace it now and essentially save me the labor a year from now (when it was likely going to fail and need to be replaced). In a nutshell, he didn't do unnecessary work. He tried to minimize my costs while doing essential work that needed addressing while the engine and transmission were already out of the car. read more

These guys are total rip offs i own a 1985.5 porsche 944 and needed my ball joints done the parts are $185 for a rebuild kit and they told me i need to replaced both control arms because the ball joints and control arms are 1 piece LIARS!!!! they quoted me over $1400 for the repair........i cant beleive how much of a rip off they are i took the car to Hybrid Motors in fairview and the rebuild both ball joints parts and labor were under $385 read more

Moved into area about two years ago and was looking for a mechanic for my BMW but was not motivated until I needed (thanks to my daughter) to have the front bumper refinished. I researched and found Bergen Imports. Upon visiting them and seeing how buttoned up their operation was both on the mechanical and body repair side I had them do the job. I have since had my car serviced and repaired with them. Excellent service, incredibly knowledgeable, straight forward and very nice people through and through. All you have to do is take one look at the caliber of cars they work on and you get the picture.I will not go anywhere else. read more

These guys are the Best especially for German cars. Harry is the most honest mechanic and very technically proficient. They're busy so make an appointment and be patient. read more

I been going to Bergen Imports for over 20 and wouldn't bring my car anywhere else. This place rocks , Harry the owner has been bred to be the best when it comes to foreign cars . This business has been family owned and operated by family . For this you are treated as family when u are here . Harry works with u to find the best solution and price for your service needs . Also this place has a excellent body shop that takes care of every detail and does perfect body work , believe me i know i am a perfectionist and this place relaxes my nerves . So if u are looking for quality work at a fair price do yourself a favor and go here u will not be disappointed. read more

I brought my Porsche in for painting of the lettering and it came out very well. They were a decent price and great to work with. I will be going back to them whenever needed. read more

I will be fair and say the work was ok unfortunately you really have to be careful when taking your car to this place and take pictures of your car before you leave I should've went with my first instinct when I first got there and saw one of their employees back up a BMW into a parked car but after looking around and seeing all the high-end vehicles they were working on I figure that I was safe , I left my car there to be worked on what a mistake I left there very frustrated. First I was called because they could not find my wheel lock so when I get there to show them where the wheellock was they told me they had found it but when I was there I notice a dent on one of the door that was not there when I brought the car there, I was pretty much called a liar to my face and they try to convince me that was there by showing me pictures of the door and in the picture clearly shows no dent so I left there feeling like there was nothing I can do about it but later to be called by the receptionist and told that they took care of it I wish I can say that was the worst of it but it wasn't after picking my car up I noticed the grill on my Audi A8 was damaged I knew I was going to get the runaround again but I had to say something so I went back to Helen and told her about the grill just to be told that that was there already when I know that obvious damage was not on my car when I got there, very sloppy work and management does not take responsibility for there actions beware read more