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Bay 37th Automotive

1.0 (1 review)
Closed • 9:00 am - 7:00 pm

Services - Bay 37th Automotive

Auto diagnosis or inspection

Auto maintenance

Oil changes

8 More Services

Auto repairs

Auto brake repair

Auto engine repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Motorcycle repair

Bay 37th Automotive Photos

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10 years ago

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Roy's Sheepshead Cycle

Roy's Sheepshead Cycle

(247 reviews)

$$

Brighton Beach, Gravesend

It's rather sad that when I receive honest, fairly-priced, quality service, it surprises me because…read moreit has become so uncommon. I read numerous reviews praising this shop not only for their excellent service but also for their honorable business practices. Today, I had the pleasure of confirming that every one of those kind words were true in those reviews with the assistance of Sean. As a new rider with limited knowledge about my bike's needs, I made it clear to Sean that I didn't know bikes and told him to do whatever he thought was best. He could have taken advantage of my inexperience and charged me for unnecessary services, but instead, he walked me through exactly what my bike needed and what it didn't. He charged me a very very fair price to fix it right there on the spot. Thank you, Sean, and the team, for reminding me what great service feels like.

I've been going to this shop on and off for years and recently decided to give it another shot,…read morehoping things had improved. Unfortunately, the experience has been consistently disappointing. While a few staff members have been friendly, there's been a recurring pattern of dismissive and somewhat condescending behavior across multiple visits. Questions and concerns often felt brushed off, and explanations of services -- like what a "free tune-up" actually includes -- were vague or incomplete. There were also several instances where the work itself didn't inspire confidence. A computer mount was left spinning despite being told it was secure, and on another visit, a mechanic refused to use carbon paste on a mount, which didn't feel appropriate for the component involved. What's most concerning is that this wasn't a one-off experience -- it's been a pattern over time. When communication and attention to detail are lacking, it starts to impact both safety and trust, especially on longer rides. Update (Jan 2026): I later found out that a tubeless setup I paid for had barely any sealant in the tires, which explains why a flat wouldn't seal. Another shop had to fix it. At this point, I've decided to take my business elsewhere. I'd recommend double-checking any work before leaving.

Bay 37th Automotive - tires - Updated May 2026

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