Business-wise, the older Bob was always missing something each time I visited. When I was a…read moresocially awkward newbie biker back in 2011, he lacked patience and courtesy. I'm not sure what question I asked but I had to repeat myself a couple of times and I remembered feeling like an idiot afterwards. The next time I needed something later that year I went all the way Arnold's on 8th Ave because I thought the guys at Ferrara would be annoyed to see me. Other memorable events: In 2013 I needed my front bike tube changed and now that I was a bit more seasoned and confident, I went back to Ferrara's. Price for the tube and replacement was within range of what I expected but the turnaround was not-- like 1-2 days and I was impatient lol. Thanks to that experience, I learned how to replace a tube myself that day. In 2019 I needed a back spoke replaced and both wheels trued. They were friendly this time but there was another issue-- this time they lacked urgency. I wanted it done ASAP and was willing to pay more for it but I was informed alas that there were a bunch of jobs ahead of mine so it would be ready overnight at the soonest. That might've been believable but Bob and the other guy there weren't actually servicing any bikes and just chatting when I came in. The good thing that came from that experience? It took me around two hours and I got my hands dirty but I learned to replace spokes and true wheels myself later that day. IMO this isn't really a business so much as it is post-retirement social gig. And power to Bob! I could only dream of being in a well-enough economic position to do what he does.

A great shop with fantastic service. The owner knows everything there is to know about bicycles,…read moreold and new. What a pleasant surprise after ready some bad reviews. I was able to get a fix on my bike and parts that no other shop could supply. If you have a problem with a bike, this is the place to get it fixed, and prices are reasonable Joan B

Bought my Specialized hybrid at Mr. C's 35 years ago, and I'm still riding it, between 2,500 to…read more3,000 miles every year around the streets of Brooklyn and the rest of the City. I wouldn't know which end of the wrench to hold were I to have tried to keep it up myself all these years. Mr. C and his team are the best. They've kept it rolling so that it feels like a new bike every time I get on it.

it's a scam the prices are never what they tell you ... (sighs) been going there for years and…read moreloved it but over time some of the staff and the owner himself act weird and unfriendly like they don't need the business ???!!! like OKAY ... noted !!! I'll be taking my bizness elsewhere now ... good luck to the few decent dudes still there but otherwise do urself a favor and find another shop in the sunset area !!!

My older (decade-plus) bike needed work. The twist shifter clicked angrily, and when it displayed…read morefirst gear, it was actually in third gear, and I couldn't reach the highest gears at all, as well as having a very loose back brake. The shop I'd been going to for years had closed up, so I had to head to Bay Ridge Bicycles, which was 20 blocks further away. Tiny storefront place, with bikes for rent chained up outside and a guy sitting on a tall, upturned white bucket, wielding a compresses air hose for anyone who asked. I wasn't sure how to go about talking to someone as the shop was PACKED with bikes. On the floor. Hanging from racks on the walls. Hanging from the ceiling overhead. A bit over a yard to pass between the bike wheels and the counter. One has to flatten out to let a bike pass. After a couple of moments, a man stepped out to ask what I needed. I explained, and he took the bike in, gave me a card and pickup tag, told me to come back the same time the next day. And if it gets done early, they will call. The next morning, I got a call. It's ready to go. At the shop, the bike looked almost new. Breaks felt tight. I happily paid for the work. Then came the test ride and finding out just how much of a neighborhood place this truly is. I took off, happy. But the gear shifter was still off. I could get to all the gears now. But "1" was still third gear. Blank spaces for first and second gear. I figured, yes, it's cosmetic, but... Let's have them take a look at it. They had said to come back if anything was wrong. "Fifteen minutes," I was told. I saw all sorts of folks getting tires filled, kids with a parent, adults decked out in fancy gear, a gent who was buying a bike to go off-road and ride to work in the city. And then the greeter came out--the mechanic needed to show me something. The gear shifter was broken. Period. It would click and show the wrong numbers because something inside had snapped. I could get a new one, 10% off, as part of my tune-up. "Fifteen minutes." That stretched longer. And longer until I went in. They had tried every twist shifter they had in stock, and none worked properly, so he upgraded me to a much nicer thumb shifter setup at the same cost. Cool, I had wondered about that. Presto. After that, I took it out, playing around with the new shifter. Beautiful. Except it wouldn't engage first gear. I'm thinking easy adjustment, and circled the block and came back. "No problem," I hear. But this time, the greeter didn't take the bike in. The mechanic came out and rode it first to one end of the block. Then the next, where he dismounted and started working on the derailer. Frowning, he came back and took the bike back into the shop. All this while a steady stream of what seemed like regulars came to fill their tires and stop into the shop to chat and swap stories. My bike came back not long after, and it shifted perfectly. No annoyance or hint of upset at my repeated returns. Only dedication until my bike worked. This is truly a neighborhood gem, where people honestly give a damn, and everyone who goes in leaves satisfied. Least I did. Cudos.

I took my bike, which had been sitting outside for 7 years and was in really bad shape, to them for…read morean overhaul. In two days, they repaired it and it's like new. I couldn't be happier with their professionalism or service. I never expected to get my bike back in such great shape. And the price was extremely reasonable.. highly recommended!

A couple of days ago I walked into this store looking to buy a bike and was rudely greeted by some…read moremiserable woman who snapped at me and said theres a dog in the back. You have to leave. Meanwhile, I had my adorable 12 LB babe in my arms! She absolutely chased me away. I ended up going to (online) Brooklyn Bikes Co and bought the perfect bike for me. Excited!

Very rude woman dey run this place. I enter make I ask about air for my tires, nobody dey for…read morecounter, but one big aggressive dog just dey waka anyhow inside the shop. After small time, the woman show face, begin para say I must pay cash and with exact change just to put air for tire. I don go plenty bike shops for different parts of the country, I never see where dem dey charge person to pump him own tire. If na disrespect and wahala from dog you dey find, na here be your spot. Abeg, avoid this place.

I clocked out of work only to discover my front tire was completely flat, like pancake-flat. I…read morefigured it just needed some air, so I did a quick Google search... only to realize most bike shops are closed on Mondays (because of course they are when you need them most). The only one open until 6 PM was Trek Bicycle in Cobble Hill, so I power-walked my bike there like I was in the Tour de France: Flat Tire Edition. I rolled up at exactly 6PM door still open and slipped inside hoping for a quick top-off with the pump. The gentleman who helped me was incredibly friendly and took a look at my wheel right away. Turns out, it wasn't just low on air, my front tire and tube were completely shot, riddled with holes. Honestly, after 13 years of daily riding in all conditions: rain, snow, potholes, and the occasional broken glass buffet, I can't say I was shocked. I've been airing them up pretty regularly this past year, which probably should've been my sign. What really surprised me was that I had just had a full tune-up and inspection at my regular bike shop two days prior, and no one mentioned that my tires were basically waving a white flag. Even though it was closing time, they kindly replaced my tires efficiently and professionally, staying past 6 PM to make sure I had a safe ride home. That level of customer service is rare and truly appreciated. Exceptional service, knowledgeable staff, and they saved me from walking my bike home. Smoothest ride in forever! I'll definitely be considering Trek for my next tune-up, my bike clearly approves of the upgrade! ‍

I brought my bike in because the gears were slipping. They quoted me $240 and said I had to wait…read moreand bring it back in a week. So I went down to The Bike Shop on Court Street for a second opinion, old school place across from Court Street Grocers, and they told me all it needed was some oil. They charged me $25 and it was ready in an hour. It works perfectly now. BEWARE OF TREK.

Los compadres 3 is great. Please fix me review so it's for there. I tried and you misassigned it…read moreelsewhere. I'd give 5 stars to los compadres!

El don que estaba antes mis respetos, pero el que está ahora la neta no me late su trabajo me…read morecambio una cadena apenas hace como medio año y fui otra vez por el mismo problema y me dijo que se tenía que cambiar otra vez. Mi pregunta es... si hace medio año me puso una cadena nueva o era una usada? Y por eso no vuelvo más para allá... ojo amigos!!!!

Super fast, high quality, friendly service at a fair price. 10/10 recommend, no notes.read more

Great service! Super helpful and kind :) walked a mile here with my brother in law…read more They fixed our bikes quickly and checked everything we asked them to look at plus more. They made sure we were satisfied and we are excited we found a bike shop we can go to from now :)

My son goes into Dixon's bikes periodically to get his scooter fixed. And this past Saturday he…read morewent in and they were having a customer appreciation fair. He randomly put in a raffle for a bike. He won it. How exciting. We picked it up today and this bike is beautiful. My son was ecstatic. My son's face was priceless. D the owner was so polite so nice and so helpful prior to this experience. I can't say enough about him. Thank you so much, Dixon Biles you made my son's year!

These folks are excellent. They're good people and very down to earth. As far as the work goes;…read morethey've always done me right, no complaints. PS If you have some high-end super bike, they might not be the best place to go. If price isn't an issue, I recommend R&A.