the best bike shop in Brooklyn! excellent service! kind people and the best prices... I totally recommend them for all your biking needs ! read more

I highly recommend this bike shop. They are friendly and very professional. Thomas, the owner, was also great at giving pointers to improve my riding skills. read more

If you are in Bay Ridge and in need of a Bicycle shop then you will need to find Verrazano. I use Verrazano because I can find Bontrager products and the service is good. My Trek bike is getting old but still runs smoothly because of Tommy (owner) and his staff. On my most recent trip I purchased a new helmet, a new tire, and had the battery in my odometer replaced. I paid a fair price for my goods and the battery replacement took only minutes. read more

Verrazano Bicycle Shop - Bikes Near Me - Brooklyn, New York

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No Employee wearing a mask during the pandemic. When I asked him why he didn't have a mask on, he dropped my bike, told me they were very busy, and literally walked away without looking back. Go to the trouble of another neighborhood with nicer shops. No excuse, I don't care if they're busy. Wear a mask. You don't have the right to infect me. read more

I went in today to get my bike adjusted and was looking for somewhere closer bc i just moved in the area. I was pleasantly impressed with the customer service and free advice. This will be my new home LBS!!! Next purchase will be lipless shoes, here we come read more

Wish I would have read the prior posts about thos place being scammers ,I cane here on Sunday 7/7 to repair a flat ,that didnt even put my bike on the proper rack to repair and didnt check to see why I got the flat ,I drove my bike home after for 7 blocks and the next day I had a flat again ,they never took out the piece of glass from tire ,I went back to the shop the following day expecting maybe a sorry but i was accused by the owner of driving the bike and getting another flat ,like come on what are the chances for 7 blocks he basically called me a liar to my face and they never apologized for not doing the proper repair in fiest place he tried to charge me 5.00 for a made up part that I didnt request or needed to be changed, I would highly recommend avoiding this place . read more

Verrazano Bicycle Shop - Bs part they said I need to change but never mentioned it was bad first time they tried to fix flat - Bikes Near Me - Brooklyn, New York

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Just bought a used road bike and brought it here to convert to clipless pedals. Thomas and his crew did a great job helping to find the best fit for the shoes and pedals and had a lot of patience helping me learn how to clip on and off my bike. Ended up doing a bike fitting and replacing my grips that was well worth the money! Highly recommended if you're looking for people who know what they're doing. read more

Completely disorganized. I came here on the recommendation from a friend, now I'll think twice about his recs. I bought a bike and dropped off my cousin's for a tune up 3 days ago. The bike is 5 years old and hasn't been touched in a few years. Things being where they are (Pandemic) we decide now is a great time to fix his bike and start riding again as a safe group activity. Fast forward to today and my cousin goes to the bike shop to pick it up. It's under my name. He meets resistance from the shop owner and starts interrogating him on the brand of the bike, if he had a phot of the bike, etc. I text him a photo of my ID and even after showing it to him he makes him walk home empty handed and tells him I have to show up in person. I show up 4 hours later AFTER WORK expecting to smooth things out and AGAIN I meet resistance after patiently waiting for 20 minutes. Do I have a photo of the bike? Do I know the brand? Where's the ticket? I tell em hey sorry man I lost the ticket but can't you look up my information or something from when I dropped it off? He ignores me and continues to show me the bike and tells me to send a pic to my cousin to confirm that it's the correct bike. After confirmation he tells me to double confirm. Ok I send ANOTHER photo. Then one of the worker says "hey, can't you just check the ticket for his info." He quietly goes behind the counter and pulls out SURPRISE SURPRISE A COPY OF THE TICKET FOR THE EXACT BIKE in front of us. I get irate and tell him "You make me show up after work and give me so much trouble for this when you had that this whole time?! I give you all this business and you treat me like this? AND ANOTHER THING YOU SHOULD BE WEARING A MASK!" Yeah, never going back. read more

Unprofessional and no one wore a mask there. I went to install a star nut into a fork and I had to wait 30 minutes when one was in the shop. When i came back for the fork, the star nut was installed unstraightened where the top cap can not even screw in. The nut was so unstraight that it couldn't even be screwed in. Not only that, but the man who was there was really rude about it. The star nut couldn't even be straight out after this since it was so jammed in and crooked. Would not recommend this bike shop. He royally fucked me over. The starnut cannot be removed either where it is now stuck. Today my star nut was loose and when I tried to tighten it it completely came out and was all bent. This man did a horrible job and he always raves that he had served Bay Ridge for however many years but that doesnt mean anything since he could not install a simple star nut. Indeed this shop has been providing service 30 years but it doesnt mean it is good service. It is a shop that does not care about others ran with a man with a god complex who hates his job. If you ever think about visiting this shop, RUN. This isnt the first time someone has the same opinion about this shop and owner look at the reviews. read more

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Things I like about this shop. They really know their stuff and they are really nice. My bike has been tuned up twice here. My bike had been put together very badly and it's much better now. Things I don't like. They are super expensive and they just cheated me. I went there to buy a basket for my bike and was charged $45.00. I was so happy but when I came home and looked up the price on line, I found that it sells for $25 - $29.00. I thought it was weird when the salesperson told the owner how much the basket cost. Anyway, they did install it and I do love it but I won't be back. Edit: They don't wear masks. Lost one star for that. read more

My 3rd bike shop in my tour and it's a 3.5. The gentleman didn't seem very friendly at all and didn't appear to empathize any regarding the fact that I'm a new rider. While they had a large selection of Trek bikes and I also tried a Raleigh as well, their prices seems just a bit steep and they only service you for one year whereas the previous place offered three. Later in the weekend I actually ended up purchasing a used $160 Trek which they offered me at $400 ($440 retail) new. read more

Just got my bike back from a tune-up and it looks as good as new. I'm not a bike expert, so I've had a couple used bikes brought in to get them checked out. He could have easily oversold me things I didn't need but more often than not tells me that what I have is good enough. Definitely a trustworthy business compared to a lot of bike shops that would take advantage of people like me. His prices are fair and the mechanic he has goes above and beyond the call of duty every time he's touched my bikes. Definitely recommend this place. read more

I went to buy a bike for my kid and the place was packed, with half of the folks not wearing a mask in the middle of the pandemic. The clerk/manager was also not wearing a mask even though the sign at the entry said masks required. We didn't bother entering. read more

I got into a mini accident on the way to my friend's house and luckily came upon Verrazano Bicycle Shop on the way. The owner took a look at my bike, adjusted the handle bars, and took the initiative to check the brakes and the air pressure on the tires. He spoke Yemen to his employees which was encouraging since there were many Yemenese in the neighborhood and he had the store for thirty years. This bike shop is almost ten miles away from me and based on the customer service, I would go out of my way to buy a bike from them. read more

This place is fantastic! I just bought my first bike since like 1998, and they answered all of my questions, made sure I had everything I needed, adjusted the bike, and let me ride around the block a few times! They are knowledgeable and patient. The owner helped me and 2 others at the same time, and I didn't once feel neglected. Highly recommend these guys! read more

Verrazano Bicycle Shop - Bikes Near Me - Brooklyn, New York

Came here to make a purchase - the shop was very busy. Most all of the customers were wearing masks, but not A SINGLE EMPLOYEE, INCLUDING THE OWNER, were wearing masks. Felt extremely unsafe! Left as soon as I could, but this place is a public health hazard. Don't go! read more

If you need a great place to spend a lot of money and get horrible service, this is the place for you! Brought two bikes in to get overhauled with the addition of new tires, tubes, grips and grip tape and man, I was sorry I did so. First things first, an overhaul is a complete disassembly of the bicycle, cleaning, and then the bike is put back together piece by piece making sure that it runs flawless. What I received though, was a really horrible tune up. When I arrived to pick up the bikes (1 week later, I had to call them to make sure the bikes were ready) the woman at the register first made me pay for the services done before seeing the bikes. (FYI bill of over $500 for the services listed above) After I paid, they brought the bikes in from outside, and immediately I noticed how filthy they we're. The rims were full of dirt and dust and upon touching it, my fingers turned black with grime, also they didn't install the grips on the bikes. So I asked them about the grips, and they did that in about 2 minutes flat. While I was waiting for that, the women at the register was pushing a sale for a $75 led bike light to a customer who didn't really sound like she needed such an expensive light, she just seemed like she needed a $5 one like I got off Amazon. After the grips we're installed I asked them about the cleanliness of the bikes, which they rudely replied, they are spotless. I laughed and showed them what happens when I touch the rim with a clean finger. They said the level of grime is normal from a bike. I again showed them with another clean finger and they told me that that was there from leaving the bikes outside the shop during the day. After much arguing, I insisted they be cleaned, and they finally agreed to clean it. When I came back 3 hours later to pick it up, it was still filthy. The owner smirked at me and said rudely "is that good enough for your liking?" I didn't respond, i just took my bikes and left. Not only will I not be going back here ever again, but you shouldn't either. Not a place that belongs in bay ridge. read more

Horrible customer service. Went in with an issue and the owner immediately interrupts and proceeds to not even be helpful. If I wanted to do business and make money, I would definitely hear my customer out and at least make an attempt at service. Never going there again. Thats why 5th ave is going down the tubes. read more

Unprofessional and no one wore a mask there. I went to install a star nut into a fork and I had to wait 30 minutes when one was in the shop. When i came back for the fork, the star nut was installed unstraightened where the top cap can not even screw in. The nut was so unstraight that it couldn't even be screwed in. Not only that, but the man who was there was really rude about it. The star nut couldn't even be straight out after this since it was so jammed in and crooked. Would not recommend this bike shop. He royally fucked me over. read more

This is the best bike shop I've been to in Brooklyn. The staff is friendly, experienced, and very knowledgeable. If you are looking for a quality bike, you will be pleased with this place's selection. I came to here as a bike noob and they helped me pick out a great entry level road bike + gear. They were frank with me about the pros/cons of different models and brands. There were no surprises later on with anything I have bought here. They also taught me some basics like how to change a tire, clean the chain, etc. I dropped by a few times with other questions and have always been adequately helped. Pricing is fair. The prices quoted on bike manufacture websites is what they charge. I paid in cash for my bike and they even waived the tax. read more

Poor, unfriendly service. Technically competent, but unwelcoming to all but expert bikers. Very expensive. If you want affordable service with a smile, you're in the wrong place. If you're looking for all that, check out Bay Ridge Bike Shop, aka Rolling Green, on Bay Ridge Ave a block away from the pier. They're a new business and are eager to please. I've already taken both my bikes there for tune ups and tube replacements. read more

I'm a big fan of the Verrazano Bike Shop. As an avid biker, these guys help me out all the time with answers to questions that I should already know the answer to. I appreciate their honesty, too. I once brought a bike in for a tuneup, and they asked if I was certain because the quality of the bike didn't really meet the value of a tuneup. I did the tuneup, but they were right. It wasn't long before the bike wasn't a great option for riding anymore. I think everyone who rides a bike regularly should have 'their guy' that they trust. As I've become a more experienced cyclist over the years, these guys have remained 'my guys'. read more

Just brought my Evo foldable bike. Harry is very friendly and provided me with great service. Harry is passionate about bikes which is great. He is very knowledgeable. Tom was willing to work on the pricing which was nice. I will be back for my bicycles needs. Thanks guys read more

Over the years, I've purchased two adult Trek bikes here at fair prices. I've also come in for small repairs and tune ups, and have received good, timely service every time. read more

Have been coming here for two years now. Ever since I turned into a roadie, Tom and his wife/the guys in the back have had been nothing but great! Cant say ive ever seen them be rude and they certainly know their shit. Fair prices for returning customers and great warranty service. Im going to go ride my bike now. read more

Verrazano Bicycle Shop - Bikes Near Me - Brooklyn, New York

They are awesome they pumped my bike without charging me and then a few days later I pumped my basketball. I rode there and no problem they pumped it with pleaser. I also bought a adapter valve for my fixie so if I stop by I can pump it using the valve adapter. read more

This is not just a bike store, but a place to go and get everything you need- from gear to professional advice! In July I purchased a bike from Tomas- told him I signed up for a three day bike tour and hadn't ridden a bike in years. He helped me pick out a bike and told me how I should train. He explained what to eat, how to peddle, etc. His store has everything you could possibly need! I can't say enough amazing things about this place. In a world that has become so commercialized, its nice to know there are still places like this - where the owner is truly passionate about the sport and believes in educating his customers so they enjoy cycling! read more

Bad service, the Asian guy who owns it is just there to gouge ignorant older people in bay ridge who don't know what work they need. On one occasion I went in there asking for a brake adjustment, which they did for me, but there was another issue with the assembly that the mechanic surely would have noticed but said nothing about since I didn't ask. Had to go back the same day, so two trips and almost 60 bucks later I got two adjustments for the price of a full setup. On another occasion I went in looking for advice about saddles, and the guys attitude was "buy something or leave". Bad shop. My advice, take the r and go to dixons. read more

I recently had my rear wheel and rear derailleur destroyed by a garbage bag that flew into my bike during a windy day (spokes broken, hub not spinning freely, derailleur arm snapped off). Brought my bike here with a new derailleur, right before they closed, and they quickly looked at the damage and estimated cost for all repairs. I had an extra wheel, so they said I could bring it in the next day to replace the busted one. When I came back the next day, they had already fixed everything, including my wheel, so I ended up saving a wheel. The cost ended up being less than the estimate, and with a quick turn around. Bonus points for giving me advice on my riding posture and seat positioning, which ended up resulting in a noticeable increase in power and helping out my back. read more

I just purchased the marin bolinase for my son. He loves it. It was a smooth transaction. Tom even let my son try the bike before he purchased it. Prior to the sale,he made sure every screw and cable and gear was perfect. I highly recommend this shop as opposed to others on coney island Avenue in sheepshead bay. 1 year warranty on the frame as well. This is my new bike store !!! 5 stars business all the way! !! read more

NEVER GOING THERE AGAIN! If there's less than one star i'd put it! Ovepriced that's for one, and another thing is that the guy who handled my case was a very materialistic guy! I asked him to true the front wheel and he started convincing me to do other stuff so i could pay more! The other thing is that when i asked him to make sure the front bolt is fastened ( after paying) he started tellin me "you know am doing you free stuff now u keep on asking me this and that!!!" So i just took my bike and left, and WILL NEVER GO THERE AGAIN! read more

Scammers! Beware!! I've been in here twice and had a bad experience each time. There are better bike shops in Bay Ridge.

Unfriendly. I was on a short ride when my rear wheel started having problems. It was binding and could see no reason. I thought i was in luck as i knew a bike shop was a few blocks away. Two men were standing in front of what appeared to be an open store. They did not move from the door as tried to enter the store. Saying only that they were closed. I don't know if they were closed or not as i saw no posted hours on the door. i ended up having to walk my bike all the way home. I will not be returning to this store. read more

I bought a Trek at this shop. With it, I got a one year warranty to service this bike for free. Unfortunately, the service here is terrible. The last time I needed a repair, I entered the shop and told them my problem. I was not really acknowledged or told whether I should wait or come back. Not knowing what else to do, I waited five or so minutes. Soon, my bike is rolled out and the man who was working on it said it was now fine. I was not told was the cause of the problem was or if I should expect any other problems to arise in the near future. Furthermore, my bike was far from fine. The one and only problem I had was not fixed! My bike was exactly the same when it come out as it was when it came in. I would not recommend anyone come here for service. Even with the free service warranty, it's not worth the terrible job that they provide. Additionally, their prices are rather high compared to some of the other shops I have been to. From now on, I will pay for my repairs at a different establishment. read more

I agree with reviewes of TommyD and Angel H. Owner(asian guy) is extremly rude and obnoxious and this is very least I can tell.This guy is exploiting that there is very few bike shops in that area of Bay Ridge. Scammer who try to rip you off and he been there for some time now.I was in this shop few times before and felt like I was overcharged for very minor repair which was not even done well,but I leave nearbuy. I came and asked him how much will be to assemble bike from my new parts.He told me "at least 100$ just for work".I was OK with the that. I brought my bike and all new parts I want to install next day by car. This guy didn't even looked carefully at sad "this parts don't match each other", "I am not a magician" and some other crap like that. I was very surprised,because I used advise of very good bike mechanic and all parts were selected well. I felt this as...le just wasted my time. Soon after that I seen new bike shop opened at 9124 4th ave. I came and asked this guy Juan if he can assemble my bike. He looked and told me "come back in 1 hr". When I came bike was ready and it cost me 55$ for labor. I had to spend another 40$ to add some parts, but its OK. I will highly recommend this new bike shop at least for now. Don't go to Verrazano Bicycle shop.Avoid this place. Don't pay for substandart service and help them to stay in business. read more

Fantastic experience from a quality, very informed staff. Always walk out of there confident with having my questions answered, and maintenance done by professionals. Tom, the owner, also an avid rider, will tell you all you need to know about your bike, parts, form, fitting, etc. Highly recommended (I travel/ride all the way from Harlem to service my bike because I know I can trust them). read more

I recently bought a new bike and wanted a bike shop to check the bike to see if everything checks out. As I walked in an older man (owner?) asked can I help you. I said I'd like to get the bike looked at to see if everything is ok. He spent about 15 seconds looking at my bike and said it looks good. He felt he was done with me and walked away as I said I have another question. He heard me because he turned around and looked at me but kept walking anyway. I have no idea why he was so rude. I was about to leave when a younger man came up to me and asked if I needed help. He listened to my questions about issues I'm having with the bike and eased my mind a bit, but what I wanted was for the bike to be completely checked out. They just insisted everything is fine and simply didn't want to take the time to see if the bike was put together correctly with the proper torque and if the brake system is properly set. I do not recommend this place at all. read more

Stay away from this place! They charge way too much for anything. Go to a different place. Also, a friend of mine once dropped off her bike to get it fix, and they "lost" her bike and didn't want to pay full price for it. read more

A total rip off! Do not go to this place for anything regarding your bicycle. They charged me $15 dollars to tie up they charged $15 just to tie up the handle bars. Their bicycles are over price and they charge you $500 to rent a bicycle. read more

just had a really weird experience there. i dropped 500. on a new bike. they kindly offered to transfer my add-on stuff from my old bike to my new, that's nice, but then the mechanic split while i was paying without adjusting the seat height, handle bars or anything. i asked him about it as he was leaving; he said that he made the saddle the same height as my old bike, but hello, my old bike was ancient! sure enough, the seat is about two inches too low. knees in my chin all the back to red hook ~ wish i'd made my purchase somewhere closer to home. read more