This is an absolutely hilarious dealership. It's in Jersey City which should have been my first…read moreclue, replete with greasy and cologne-soaked guidos posing as "salespeople." Over the phone they will tell you the only fee they add on in a dealership fee. This is the first lie. I arrived to see a car nothing like the one photographed in the showroom, with a broken windshield and big dents in the bumper. The real kicker is that they wouldn't let me test drive it until I agree to a substantial portion of additional fees (about 1/2 the value of the sales price!) that they didn't mention over the phone. So I walked out and gave them the middle finger. The guy literally ran after me down the street telling me they'd try to reduce the fees, and any other dealer will tack on fees, too. True, they will, but at least they are honest about the fees up front and don't change them when you get there. I went to another dealer in Brick (Vantage Auto) selling almost the exact same car who gave $300 discount from what we discussed over the phone because of an obvious mechanical problem. Deal was done in less than one hour. If you're looking for a used car in Jersey I highly recommend them instead. I give this place two stars and not one -- the extra star is for the entertainment value. Where else can you go where you feel you are plunged back into the 1920s with Al Capone and his shady buddies? These people are basically harmless if you don't let them take advantage of you. If you want to wander around a really bad neighborhood, visit this place, go in and fuck around with them a little, then be prepared to walk out. Fun that such places still exist in this world.

Borderline thieving incompetents here. I clenched my teeth…read moreand bought the car from them, only for them to send my title to a bank with which I had no loans or dealings. Now I have to clear a nonexistent lien from my title, all because of the morons that work here. Shop elsewhere, this place should be raided.

Great service! Was closest to where my car broke down so I was taking a risk pulling into an…read moreunknown shop. The owner greeted me in the driveway which was unexpected and great. Got my car fixed in a day and was consistently calling me to update on what they found, how much it would cost and when it was done. I will be using them again for sure.

They helped guide me through a purchase of a used Honda Accord. They did an excellent job checking…read morethe car for any flaws, quoting me how much to fix it, and wether or not it was a good deal. With this information I was able to negotiate a discount on the car which I wouldn't have been able to without their help. The people here are absolute experts in the field. I been to other Auto shops where they are just guessing. Not here! You can see their minds work as you are talking like a human computer. Love this place, and will forever come here.

My family bought two cars from this dealership in February 2025, a 2019 Nissan Sentra and a 2017…read moreHyundai Tucson Eco. At first, everything seemed great. The staff were friendly, and we were assured both cars were inspected and in good condition. That was far from the truth. Before making the final payment, my boss (a mechanic) and I looked at both cars ourselves since their policy limits test drives to a 5-mile radius. We did what we could, but real issues surfaced after taking them home. 2019 Nissan Sentra: Within a week, it needed an oil change, filters, new tires, and brakes. By March, the transmission started slipping so badly I couldn't accelerate on the highway. In April, the check engine light came on with all transmission-related codes. While it was under limited warranty, the dealership only offered $1,500 toward the $3,500+ CVT replacement. Luckily, Nissan had a recall, which they never told me about, so it was covered by the manufacturer. After getting it back, the car died in the street due to a dead battery. Clearly, the car sat for too long without being maintained. 2017 Hyundai Tucson Eco: During the test drive, I pointed out a rattling in the rear. Abdul claimed he'd take it to Hyundai for a recall and 27-point inspection (done by Lynnes Hyundai in Bloomfield). We were told everything was fine. Not true. The windshield had a visible crack that had been poorly repaired and is now spreading. We were promised it'd be covered, then later told it wouldn't be. The car shakes on acceleration and the exhaust system clearly needs replacing (I confirmed this at my job, I work for a mechanic). The door lock didn't work, I had to replace the actuator and remove a piece of metal jammed in the cylinder. The battery also died, and the tire pressure sensors weren't programmed correctly even after new tires were installed. The worst part? The dealership stopped responding. My dad's texts and my calls went unanswered. I had to call from a different number just to get someone to pick up. Once you drive off the lot, you're on your own. I understand these are used cars, but we were repeatedly told everything would be taken care of. It wasn't. We were misled, ignored, and left to fix problems they should've disclosed. The trust is gone, especially with Abdul. They present themselves as helpful and kind, but that changes the moment something goes wrong. Don't make the same mistake we did.

At first I was a bit skeptical about this place because of the reviews, but once I arrived I was…read moretreated with the all most respect. The transaction was very straight forward to what we had agreed over the phone, I was in and out in 3 hours. I bought a Honda civic and it's been amazing, I recommend you check it out in person.

Modern day chop shop. Buys salvage cars and pieces them together…read more If you're looking for a Franken car then this is your place.

From the owner: El-Ghaly Auto Group 1 Llc, is a used car dealership built on the core values of honesty, integrity,…read morehard work, and skilled craftsmanship. we offer a vast selection of quality pre-owned vehicles that will be sure to meet your expectations, fit your budget, and provide you with the best service possible. We also provide the option to finance, as well as a 3 month Car Protection Plus power train warranty. come visit us at: 305 Manhattan Ave. jersey city, nj 07307 office#: 201-216-9093 cell#: 551-655-1924 we look forward to providing you with the quality service you deserve to accommodate your needs, as well as working with you in order to make certain you drive off with the ride of your dreams

Derek was great in helping me purchase my car, very professional! He worked with my budget and was…read moretimely in getting me in and out.

Could not be more clear that Metro Honda is a terribly run dealer and I would never give them…read morebusiness or ever recommend anyone use them. Was contacted a week prior for a factory recall issue on my vehicle. Made an appointment to resolve the issue at 730 am when they opened. The day before I arrive I receive a call confirming my appointment. Somehow when I arrive I'm already 20 cars behind and told it'll be 3 hours. After over an hour of waiting I am told by the guy behind the customer service desk "good news you're good to go!" But the bad news is they don't even have the part to fix the recall issue as they apparently ran out of them last night. I guess they didn't feel the need to alert the customer or even apologize for the screw up. This is far from the first issue I've had with them. It's one thing to be a poorly run company but it's a completely different thing to be disrespectful of your customer and their time.

Asked us to write a yelp review about their service. So we did. Sold me a lemon and failed to…read morerectify the issue. Worst experience ever.

Axis Auto Parts…read more Complainant: Todd Schmitt - Disabled senior citizen Transaction Date: february 2025 Transaction Amount: $2000. Summary of Complaint: I purchased a transmission from Axis Auto Parts for my vehicle. The transmission they sent me was defective and did not work. I immediately contacted them, and they instructed me to return it so they could send me a replacement that worked. I returned the transmission and they acknowledged receiving it. However, for the past four months, they have failed to provide the replacement. Instead, they have repeatedly lied to me, given excuses, and made promises that were never fulfilled. I have kept detailed records of phone calls, emails, and text messages where they assured me the replacement was "on the way," yet it never arrived. Impact & Damages: As a result of Axis Auto Parts' actions (or inaction), I have suffered $7,806 in documented damages: Rental car costs Mechanics labor costs Storage fee Lost wages Resolution Requested: I am demanding a full reimbursement of $7,806 for the financial losses I have suffered, as well as a working transmission or refund for the original purchase price. This situation has caused significant hardship. If this matter is not resolved immediately, I will be pursuing legal action -- a process which I have already initiated. We cannot let companies like this come to our country and rip us off. The only way to stop them is to not give them our money . Feel free to contact me and i will give you a list of companies that offer the same services but will not rip you off. Please help me put a stop to these ril off artists . I have a list of dozens of people they have done this to. DONT GIVE THEM ANY MONEY! Contact Information: Todd Schmitt Phone: 530 786 1680

Just went here today to check out a Ranger. It looked exactly like it did in the ad and they had…read moreit.... however the prices were all conflicting. Craigslist has it listed for 5,6k and their website says 5,4k. I get there and they tell me if you "buy it online, than you get that price. If you come here to check it out it's more expensive." Yeah, okay buddy... I have to pay more because I'm trying to make a rational decision, sure. Anyway, they would let me test drive, but wouldn't let me take it to a local mechanic... For a place that only accepts cash this is not what you want to hear. I would go elsewhere.

To good to be true…read more.. Let me first start by saying that I drove about 3 hours to get to this place. I seen the ads on this website about his trucks. The parking at this place is slim to none, I over shot the driveway and went to the next car lot which is right next to auction direct auto sales. I walk over to the lot and didn't see the trucks. I then noticed a second section of the dealership across a steep driveway that was all broken up. I looked at the 2008 Ford F-150 4 Door Extended Cab STX 4WD. Stock# F74A49 VIN: 1FTRX14W48FB37474. At first glance, the truck looked really nice. A guy walked up to me with a heavy Spanish accent, but, he spoke english very clearly. The impression I got from this man, was that he had a head strong demeanor about him. By headstrong, I mean; he's isn't budging on his prices or on how much he sells his cars/trucks (There's no negotiating with this guy). He said to me, "Before I get the keys...if you take a drive down the street and you want to buy this truck, would you buy the truck today?" I said, "Yes" He then got the keys for me and I started the truck up. It sounded nice and strong. I turned the truck off and plugged in my code reader (Which you can buy from Walmart for 20 bucks). There were no codes on the truck. I then hop into the truck and restarted it once again. I put the truck in gear and it engaged perfectly. I got out of the truck and proceeded to look the truck over to see if there were any signs of an accident, and to my surprise, there was none. I then looked under the truck and every seemed pretty great. I felt like I was going to finally buy a truck after looking so long. The Spanish owner/salesman went and got the dealer tag to the truck and he back the truck out for me to drive it out to the street. I was so excited, but nervous as well, could this be the truck I buy? We both started heading down the street (Yes, he got in the truck with me), and I noticed that the gas gauge was low (REALLY LOW), but no reserve lights were on (Strange). I asked him, do you think we should pull over and get gas. He said, "No, if it turns off, we're close enough to tow it back." I didn't like that he allows his vehicle to get so low on fuel. Not a good practice for any car/truck to be on empty, especially with 98K. We get back to the office and he says, to the old lady behind the front desk. "Write him up for a bill of sale on the silver truck, I said, "Aren't we going to negotiate? He said, "Sir (arrogantly), you told me that you seen the car online, right? You then told me that your credit union was going to give you a check to pay for truck, right?" I know what he was saying wasn't so bad, but, I felt like he was talking to me like I'm a little kid. I had to stop him in his track, and I said, "Sir, you don't have to repeat everything I said earlier, I know what I said. I asked him, "So, you're saying the price isn't negotiable? He said, "No...I was a bit set back, because the guy walked away and told me to talk to the old lady behind desk, which I found to be a bit of a snob. I took at seat in the front lobby next to old lady and her desk. I thought long and hard about buying this Ford. After all he ran so nice and was beautiful inside and out. Should I buy the truck,(I repeated this over and over in my head) I thought I would try one thing before committing to buying this awesome truck. I got on the phone and called my brother. I asked him, what do you think about this truck. He said, "Did you look at the engine and did you pull the dip stick out to check oil?" I said, "No!" I was so excited that I forgot to open the hood of the truck and check the dip stick. Normally that's the first thing I check. I went back outside and opened the hood, and pulled the dip stick out of the truck engine! Finally, the answer to whether I should by this truck, was in the dip stick! After a closer look at the engine, I noticed there was dirt in the groves and metal shavings every where. The dip stick had rust on the top of the hole (See photos) and the dip stick itself was partially rusted throughout the length of the stick. I knew then, this truck must of been under water or driven through salt water at some point. I did not bother to look at anymore trucks from this location. I took my code reader and got in my car and took off. On the way home, like my day couldn't of gotten any worse; I get pulled over by a police officer because my signal light wasn't working (Bulb was out). I reached into my glove box and all my paper work on my car was gone. No insurance or registration card were in my glove box, someone had stolen my documents. I can't say that it was this place because I did park on the other side of the dealership. Which, by the way, those guys can't even make a full sentence in the English language. I don't even know how they sell cars, without being able to speak or understand English. That's another review...

I had a miserable experience with this place. At first, my daughter bought a car here and they gave…read moreit to her with bald tires. She trusted that they were selling her a good car and she doesn't know anything about cars. Apart from that, they gave her the number of a lady called Mariza to find her budget friendly car insurance. She charged my daughter $200.00 for the broker fee. Shortly thereafter, Mariza had blocked my daughter's phone number and was never able to contact Mariza again.

They shouldn't even deserve a star , by far worse service and they scam people . My temporary…read moreplates expired and they refused to give me another temporary plates and when cops pulled me over and towed my car they refused to pay for fees ! Went back to the dealership and owner was nowhere to be found. Place is horrible please be aware I am currently speaking to the dmv about them.