I bought a 2017 Hyundai Tucson for my daughter from NJ State Auto Used Cars in Jersey City. The car…read morewas listed at $18,000. We trusted them. Shortly after we drove it off the lot, the car broke down. We contacted the dealer and brought the car back. They kept it for about a week. When we picked it up, they told us they had installed a brand new engine. We believed them. The car broke down again. We took it to an independent mechanic. The mechanic confirmed the engine was never replaced. It was the same engine. They lied to us. We are now paying $18,000 for a car that does not drive and cannot be fixed. The dealership has not offered a refund. They have not offered to actually fix the car. They made excuses and tried to close the complaint. Do not buy from NJ State Auto Used Cars. They sell broken cars, lie about fixing them, and leave you stuck with the bill. Rating: 1 out of 5 stars

SCAM ALERT Avoid NJ State Auto!…read moreOur family purchased a car from Jacob at NJ State Auto, and it turned out to be a complete nightmare. The car had two unaddressed recalls, a damaged windshield washer hose from an animal chewing it and building a nest beneath the trim under the windshield, and developed (what we found out later was a) engine knocking within days. When we returned the car, they kept it for a week, ignored calls and texts, and eventually said, "There's nothing we can do. It may be an engine problem." The manufacturer's dealership later confirmed the car needed a brand new engine, less than a month after purchase. Be cautious of the positive reviews. They pressure you to leave 5-star ratings before you drive off the lot, and when negative reviews appear, their "please call us" replies lead nowhere. We repeatedly tried to reach managers Ezzy and Sam, only to be told, "Final sale, nothing we can do." Bottom line: NJ State Auto is not reputable and sells unsafe, poorly inspected cars. Save yourself the stress and go elsewhere.

Borderline thieving incompetents here. I clenched my teeth…read moreand bought the car from them, only for them to send my title to a bank with which I had no loans or dealings. Now I have to clear a nonexistent lien from my title, all because of the morons that work here. Shop elsewhere, this place should be raided.

They tried to add an obscure $1995 fee to a car that was priced $1000 higher than anything on the…read moremarket, walked out. Buyer beware.

On the recommendation of my mechanic, i came here for an "urgent" tire replacement the day before a…read moreroad trip. I didn't have the luxury of being picky, but they had me in and out in just over 30 minutes, at a reasonable price. Friendly service. I'll return whenever the tire gods are mad at me.

Great service! Was closest to where my car broke down so I was taking a risk pulling into an…read moreunknown shop. The owner greeted me in the driveway which was unexpected and great. Got my car fixed in a day and was consistently calling me to update on what they found, how much it would cost and when it was done. I will be using them again for sure.

I WOULD STAY AWAY FROM THIS DEALERSHIP! Bought a car here…read moreand 2 weeks after my car did not start. Battery needed to be replaced. Needed to replace and repair parts that cost me $6k in. less than 3 months! License Plates took FOREVER and my temp expired already. DO NOT RECOMMEND!!!!!!'

My family bought two cars from this dealership in February 2025, a 2019 Nissan Sentra and a 2017…read moreHyundai Tucson Eco. At first, everything seemed great. The staff were friendly, and we were assured both cars were inspected and in good condition. That was far from the truth. Before making the final payment, my boss (a mechanic) and I looked at both cars ourselves since their policy limits test drives to a 5-mile radius. We did what we could, but real issues surfaced after taking them home. 2019 Nissan Sentra: Within a week, it needed an oil change, filters, new tires, and brakes. By March, the transmission started slipping so badly I couldn't accelerate on the highway. In April, the check engine light came on with all transmission-related codes. While it was under limited warranty, the dealership only offered $1,500 toward the $3,500+ CVT replacement. Luckily, Nissan had a recall, which they never told me about, so it was covered by the manufacturer. After getting it back, the car died in the street due to a dead battery. Clearly, the car sat for too long without being maintained. 2017 Hyundai Tucson Eco: During the test drive, I pointed out a rattling in the rear. Abdul claimed he'd take it to Hyundai for a recall and 27-point inspection (done by Lynnes Hyundai in Bloomfield). We were told everything was fine. Not true. The windshield had a visible crack that had been poorly repaired and is now spreading. We were promised it'd be covered, then later told it wouldn't be. The car shakes on acceleration and the exhaust system clearly needs replacing (I confirmed this at my job, I work for a mechanic). The door lock didn't work, I had to replace the actuator and remove a piece of metal jammed in the cylinder. The battery also died, and the tire pressure sensors weren't programmed correctly even after new tires were installed. The worst part? The dealership stopped responding. My dad's texts and my calls went unanswered. I had to call from a different number just to get someone to pick up. Once you drive off the lot, you're on your own. I understand these are used cars, but we were repeatedly told everything would be taken care of. It wasn't. We were misled, ignored, and left to fix problems they should've disclosed. The trust is gone, especially with Abdul. They present themselves as helpful and kind, but that changes the moment something goes wrong. Don't make the same mistake we did.

Modern day chop shop. Buys salvage cars and pieces them together…read more If you're looking for a Franken car then this is your place.

From the owner: El-Ghaly Auto Group 1 Llc, is a used car dealership built on the core values of honesty, integrity,…read morehard work, and skilled craftsmanship. we offer a vast selection of quality pre-owned vehicles that will be sure to meet your expectations, fit your budget, and provide you with the best service possible. We also provide the option to finance, as well as a 3 month Car Protection Plus power train warranty. come visit us at: 305 Manhattan Ave. jersey city, nj 07307 office#: 201-216-9093 cell#: 551-655-1924 we look forward to providing you with the quality service you deserve to accommodate your needs, as well as working with you in order to make certain you drive off with the ride of your dreams

My visit to metro was amazing Sales man Derek is very…read morehelpful & understanding Just got myself a new car!!

Our salesperson, Justen Matos was awesome! He worked around our budget, and knew exactly what we…read moreneeded! We left with a brand new, beautiful Honda Accord! He was so courteous and professional and would recommend him to anyone looking to purchase/lease a new Honda.

Asked us to write a yelp review about their service. So we did. Sold me a lemon and failed to…read morerectify the issue. Worst experience ever.

Axis Auto Parts…read more Complainant: Todd Schmitt - Disabled senior citizen Transaction Date: february 2025 Transaction Amount: $2000. Summary of Complaint: I purchased a transmission from Axis Auto Parts for my vehicle. The transmission they sent me was defective and did not work. I immediately contacted them, and they instructed me to return it so they could send me a replacement that worked. I returned the transmission and they acknowledged receiving it. However, for the past four months, they have failed to provide the replacement. Instead, they have repeatedly lied to me, given excuses, and made promises that were never fulfilled. I have kept detailed records of phone calls, emails, and text messages where they assured me the replacement was "on the way," yet it never arrived. Impact & Damages: As a result of Axis Auto Parts' actions (or inaction), I have suffered $7,806 in documented damages: Rental car costs Mechanics labor costs Storage fee Lost wages Resolution Requested: I am demanding a full reimbursement of $7,806 for the financial losses I have suffered, as well as a working transmission or refund for the original purchase price. This situation has caused significant hardship. If this matter is not resolved immediately, I will be pursuing legal action -- a process which I have already initiated. We cannot let companies like this come to our country and rip us off. The only way to stop them is to not give them our money . Feel free to contact me and i will give you a list of companies that offer the same services but will not rip you off. Please help me put a stop to these ril off artists . I have a list of dozens of people they have done this to. DONT GIVE THEM ANY MONEY! Contact Information: Todd Schmitt Phone: 530 786 1680

Just went here today to check out a Ranger. It looked exactly like it did in the ad and they had…read moreit.... however the prices were all conflicting. Craigslist has it listed for 5,6k and their website says 5,4k. I get there and they tell me if you "buy it online, than you get that price. If you come here to check it out it's more expensive." Yeah, okay buddy... I have to pay more because I'm trying to make a rational decision, sure. Anyway, they would let me test drive, but wouldn't let me take it to a local mechanic... For a place that only accepts cash this is not what you want to hear. I would go elsewhere.

The best used car dealer in the area!!!! They have the lowest price compared to other dealers. I…read morepurchased a chrysler town and country 2013 for my parents last month as a gift of appreciation. I know since it's a used car they were minor things that needed to be fixed. I don't expect a used car to run like new without investing in a little maintenance. The owner George is very knowledgeable and informative. He selected a car best suitable and reliable for my parents. Till this today I can say this is the best investment I ever made. I want to thank you and your family from the bottom of my heart for being so welcoming and completely honest. I will recommend all my family and friends to you. If anyone is interested in purchasing a used car this is the place to go! Ask for the owner George he will work with your budget and give a wide range of cars to pick from.

I had a miserable experience with this place. At first, my daughter bought a car here and they gave…read moreit to her with bald tires. She trusted that they were selling her a good car and she doesn't know anything about cars. Apart from that, they gave her the number of a lady called Mariza to find her budget friendly car insurance. She charged my daughter $200.00 for the broker fee. Shortly thereafter, Mariza had blocked my daughter's phone number and was never able to contact Mariza again.

They shouldn't even deserve a star , by far worse service and they scam people . My temporary…read moreplates expired and they refused to give me another temporary plates and when cops pulled me over and towed my car they refused to pay for fees ! Went back to the dealership and owner was nowhere to be found. Place is horrible please be aware I am currently speaking to the dmv about them.

J auto body did an amazing job with my truck, you would have thought it was a brand new truck. J…read morealso did gull detail at no cost, compared to what the truck look like before to looking now like a truck just pulled off the lot, I recommend JJ auto body for any auto body and mechanic work.

As my lease was up was looking into a particular model and color at the best deal. Went with Make &…read moreModel with Stephen and he did a great job attaining the car for me with a seamless process from start to finish. It was quick and easy. Contacted by phone and questions and responses was very thorough and responsive. Stephen did a great job of explaining everything along with the process and within a few days was able to get the make model and color that i wanted. Everything was smooth right from my house with the whole process. Relieves the stress and wasted time with actual dealers. Stephen provided great customer service from start to finish. Very reachable and answered all my questions. Pricing was super fair and found the price that i was looking for. Delivery was right to my house and my old car lease was swapped out. Paper work was all seamless and handled all by Make & Model. From attaining the DMV process and going through credit check and insurance i have been very satisfied. Prices were great. Definitely hit on all cylinders. Would highly recommend them and with no doubt use their services again.