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Signature Pre-Owned

4.4 (10 reviews)
Open • 9:00 am - 7:00 pm
Updated 1 week ago

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6 months ago

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2 years ago

Very rude and confrontational. Buy somewhere else. Unless you want to spend money and be insulted also

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2 years ago

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6 years ago

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7 years ago

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6 years ago

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9 years ago

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8 years ago

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8 years ago

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Exclusive Auto Group

Exclusive Auto Group

(8 reviews)

I came to this dealership looking for a reliable car for long-distance travel. I made that very…read moreclear from day one. I was told the car I bought -- a 2021 Sonata base model -- was in good condition and "needed absolutely nothing." Based on that, I trusted them and moved forward. One of the first things that felt off was how fast they ran my credit. It happened almost immediately. Once your credit is pulled, you're basically locked in -- nobody wants multiple hard inquiries. That pressure felt intentional. Right after driving the car off the lot, issues started. The car was shaking, and I found out a tire needed to be replaced -- something that should've been caught in a basic inspection. I had to drive back and forth from Albany, a 3-hour drive each way, more than once, for problems that should not have existed at the time of sale. Then came the brakes. Again, basic safety items. When I brought it up, I was shocked they tried to charge me for it. You can't say a car needs nothing and then turn around days later and push repair costs on the customer. What really bothers me is how quick they were to ask for a photo and a positive review right after the paperwork was signed. People see those smiling photos online and think everything went great. What they don't see is what happens after the deal is done -- once you sign, the care and urgency disappear. Months later, after I refinanced the vehicle early, I found out I was owed the remaining balance of my GAP insurance policy. This isn't optional or a misunderstanding -- it's standard, documented, and legally belongs to the customer. When I reached out about it, I was completely ignored. Calls not returned. Messages unanswered. No explanation. No follow-up. Just silence -- hoping I'd give up or not know my rights. This went on for months. At this point, I've sent a formal final demand letter requesting the GAP insurance money that's owed to me. If it's not resolved, I will be taking this to court. I shouldn't have to threaten legal action to get money that's rightfully mine. As a business owner myself, this whole experience has been exhausting and frustrating. Integrity doesn't stop once papers are signed. How you treat customers after the sale matters just as much as getting them in the door -- and that standard was not met here. If you care about transparency, honesty, and being treated fairly when issues come up, I strongly suggest you think twice before doing business here.

*update after them seeing the post they refused to give me service*…read more Robbed of money 2 times save your money and time go elsewhere. As a business owner, I hold companies to a high standard, especially when it comes to integrity and customer care. Unfortunately, my experience with this dealership was far from what I expected. I came in specifically looking for a reliable car for long-distance travel, emphasizing the importance of dependability. They sold me a 2021 Honda Sonata, assuring me it needed "absolutely nothing." However, after driving it, I immediately noticed it was shaking. Upon further inspection, it turned out that basic checks--like the brake pads--hadn't been done. I had to drive back and forth from Albany, a 3-hour trip each way, to fix a tire they should have already taken care of, and to address the brakes that should have been checked before selling the car. When I returned for the brake issue, they tried to charge me, which was incredibly frustrating. It's disappointing to see a company disregard basic customer care after the sale. They were quick to ask for a photo to promote their business, but it would have meant more if they had shown some real commitment to customer satisfaction and business integrity. As a fellow business owner, I believe in transparency and honesty in every transaction, and unfortunately, this experience has left me feeling taken advantage of. Yes I had to end up paying i had no choice but it's wrong how this was delt with when I had absolutely barely haggle the price for the buisness good when first buying the car.

Elite Motor Cars - Audi S4

Elite Motor Cars

(12 reviews)

Best place to buy your car! Very friendly and extremely good customer service. I will definitely be…read morecoming back for my second car. Great dealership and they work with you. Don't miss on their opportunities!

BUYER BEWARE ‼…read more Please see my review on Google and look at these reviews you can find on Cars.com BUYER BEWARE‼ Photos attached‼ I purchased a vehicle from this dealership while living in Colorado and was told it had been fully inspected and only needed tires. That was completely untrue. By the time the car was shipped to me and arrived the day after Christmas, the battery was dead. That seemed minor at first, until I learned they had already installed a new battery before shipping it. I replaced it again, and within a week, a Chrysler dealer had to install yet another one. The issue? A faulty hands-free device causing a constant power drain. The replacement part is unavailable, and now nearly April (!) the car just sits in my garage on a charger. As for "only needing tires"? That's far from reality. The vehicle has severely rusted brakes, control arms, rotors, and more ( PLEASE see photos). To make matters worse, I paid cash and still have not received a signed bill of sale, IT'S ALMOST APRIL. I've requested it at least four times, AND TWICE IN THE PAST TWO DAYS SO I CAN GET IT WHO REGISTERED. I was told by MERO, in December that the paperwork was only for internal use. Now he won't respond and I feel bad that Karly, who is super sweet, has to take my calls THIS is unacceptable, I need a signed copy for my records and the DMV. To date, I've spent nearly $8,000 on what has turned into a non-drivable vehicle, AKA PAPER WEIGHT with missing documentation and undisclosed mechanical issues. Wish I had read the reviews before buying. I've attached one in my photo documentation as well.

Buy Here Pay Here

Buy Here Pay Here

(12 reviews)

This dealer isn't 500downnow.com & I made a mistake coming here because i had an appointment with…read more500downnow in Newark. When i got here they told me they were the same dealer as 500downnow and even acted like they were the ones i spoken to on the phone. Long story short they told me $5000 down payment and i left while driving home then i received a from called 500downow asking if I'm making it to my appointment. When i arrived to 500downnow's dealership they told me everything about this copy cat dealership and many like them! Then it all made sense to me what was going on. I was at copy cat dealership that copies their business and try to take any customers that googles 500downow's address. Be careful I repeat these are scammers acting like the dealership 500downnow.com. Buy here pay here 500 down was their name & now they are called Pyramid auto sales! DON'T GO TO THIS PLACE! THEY ARE NOT 500DOWNNOW.COM & WILL SCAM YOU !! Finally after 2 hours paperwork the actual 500DOWNNOW dealership I paid $800 down and $500 for plates on a 2014 Acura MDX. 500downnow.com is 100% the real deal! I'll refer anyone 100% to them because the do what they say 100%. $295 a month I'm paying on a 2014 MDX that's insane! Make sure you speak to someone from the dealership don't just google the address you may end up at a scam dealership like Pyramid autos & buy here pay here 500down!

I wasted 3 hours driving there and 3 going back home. I went drove there just to be told that the…read morecar was already sold. Yes I tried contacting them before going but no answers. These people Never answer the phone, and they text you back whenever they feel like. Worst costumer service experience! I went to their location in 374 Mulberry Street, Newark. I wasted a lot of time, Miles, and gas money. It was so pointless driving up there just for nothing.

Signature Pre-Owned - usedcardealers - Updated May 2026

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