Mike is great having restored my faith in car mechanics. Honest, reasonable, you do yourself a…read morefavor by coming here. Avoid dealers and the chains and recognize this place is a find. Look no further.

The customer service here is so poor that it makes the whole experience frustrating and not worth…read moreyour money. We are first time customers and dropped off the car with a list of fixes needed on Sunday night after hours per Mike's direction. On Tuesday he reached out and we agreed on what needed to be fixed. I called and spoke to a girl who said I could pick up the car after hours. My husband and I live in Queens (I grew up in Caldwell) and he works 7-7, so after he got out of work we drove to Caldwell. Our car was open, but we couldn't find the keys inside. We tried to turn the push start multiple times and the car wouldn't start, so we knew the keys were not in the car. We also checked the late night mailbox and there were no keys there either. Very frustrating so we drove back to Queens as we had work the next day. Mike called in the morning and said our keys were in the car the entire time and he left it open all night. He didn't apologize and was adamant that we were wrong - even though a car with a push start always starts when a key fob is inside of it. I have had this car since 2009, if the fob is in the car, the car will start! My husband called back later and we requested this time they lock our car and leave our keys in the mailbox for another after hours pickup. After work that day, my husband drove to Caldwell and him and my neighbor went to the lot to get our car. This time the keys were not in the mailbox and our car was locked - so we could not get in for the second night in a row. Frustrated yet again, my husband drove back to Queens. Finally this morning we called out of work and drove to Caldwell to get our car. When I got there, the girl was extremely rude and unprofessional, saying that we were adamant for the keys to be left in the mailbox vs. in the car (which is their normal process) and someone came at night and opened the mailbox and moved my keys into the key drop off slot. She fully blamed us and said "it's out of our hands". I told her the least you all could have done is apologize for the inconvenience after we had to drive 4.5 hours round trip to get our car. She was insistent it was all our fault, kept saying we were wrong and she "put the keys in our car the first night" and refused to apologize. She had a very rude attitude the entire time and Mike didn't even have the decency or professionalism to come and speak to us himself. Also, one of the issues I requested he fix (tire pressure sensor) is still broken and they didn't even tell us. Regardless of the fact that this could have been a mistake, the least they could have done is apologized for an inconvenience. It takes ZERO effort to say to someone who just spent $900 at your business, "We apologize for the inconvenience this caused you and we appreciate your business" but that was impossible for this place. On top of that, they really should not leave cars unlocked with the keys inside and random people should not be touching other people's car keys !!! During this experience we spoke to other friends who've used this place in the past and all of them said recently the customer service has gotten so bad they don't come here anymore. Just wish we knew that before this ordeal! I DO NOT recommend coming here for anyone looking for a mechanic in Caldwell. You're better off finding someone who will at least be kind and where you'll be happy with your hard money being spent.

Highly recommend this business. Pat and Jose went above and beyond to help me with my 2011 BMW…read more They were extremely knowledgeable about the car and they charged me a price that was reasonable for the services rendered. Thank you both so much! Sandy G

The started failed in my 10 year old Camry. I had my car towed to LFA that night and they had the…read moreissue diagnosed and repaired by the end of the following day. The owner, I am assuming Pat, kept in touch with me throughout the day.

Can be great when he wants to be...can take FOREVER when he feels like it... he does not hustle you…read moreor play any games (PEP BOYS) Has a very extensive Volvo collection

Truly the guru of Volvos! Great, thorough work! Fair prices! Keeping our 25yr old going@read more

The man is extremely kind, extremely flexible, and absolutely fairly priced. I would recommend this…read moreservice to anybody! Great price for brakes!

Great service, great guy ! Will be using Claude again for me and family and friends . He replaced…read morebrakes on my 2014 Honda CRV

I took my car for an oil change. Left with a check engine light on and my car didn't start…read more Terrible experience.

Great service for many years. I would not think of changing. Jim and the mechanics help in any way…read morepossible. Thank you

Phenomenal customer care and phenomenal results. The owner, Peter is involved in the whole repair…read moreprocess. After 'interviewing' 3 other shops, I chose to trust Peter with my 22-year old Corvette, a treasured family car that was handed down from my father. The car was rear-ended at a traffic light. Peter and staff used extreme care and produced impeccable results. I actually think the alignment of the panels is better than from the factory. The paint match is perfect. He treated my 'baby' like his own, and even watched me drive off like a proud parent! I can't recommend this place enough for your auto body repair needs.

Excellent service - repeatedly went there for service on our BMW and the mechanics provided…read moretransparent estimates for parts and labor that were 1/2 that of the dealership. We're repeat customers - thank you!

Come here for state inspection, I'm usually in and out in a half hour or less. The review needs 85…read morecharacters so I'm padding this out.

If you live anywhere near Caldwell and need your vehicle fixed I suggest you go here Steve the…read moreowner is very professional and reasonable and honest. My family and I have been getting our vehicles serviced here for years. Well done Steve.

Searching for a qualified mechanic to work on my 2014 Mercedes AMG has been a short road thanks to…read morethis shop. I wanted to do some custom work to my car (aftermarket suspension, valvetronic exhaust) as well as regular services. John (the owner) and his team has proven to be exceptionally qualified with working on my Mercedes. The valvetronic exhaust installation is not simple because of the added wiring complexity on top of the bolt ons. I was very pleased with their knowledge of these cars. I especially appreciate the care and detail of customizing the locations for foreign parts from the exhaust. I have sat in his shop for hours while waiting for my car and seeing customer after customer walk in and out. All types of cars from Audi's, BMW's, Etc. and nothing customers all walking away pleased. John has been pretty transparent on labor and his explanation to fix the problem. Don't hesitate using him...

I am older, a grandfather, and in all my years I have never had to deal with a place like this. I…read morewould avoid this place. I brought a car in, they advised it needed a new fuel injector. After installing the fuel injector they advised there was problems with the piston or rings. I trued to talk to them to find out if they installed the fuel injector wrong and caused the damage but they don't take calls. Their voicemail says to text them. So you text, but they either don't respond or just give a limited self serving response. I went there to pick up the car to take it to another mechanic and they refused to advise if the car is safe to operate, refuse to discuss the work they did or their misdiagnosis. They advised they will not release the car without full payment, When I tried to pay them via a check, they advised they do not accept checks but no where do they stare such prior to pick up. They want cash, Zelle or a credit card and if you use a credit card you have to pay a 3 percent fee. Then they require you to sign their self serving summary after payment or they "Will void out the payment" and refuse to give you the keys. I wrote on their document "disputed" and that I reserved the right to sue them. They refused to accept what I wrote - I had to get the local police involved just to get the car back that I fully paid them for. ---// it was such a crazy experience I told them I was going to record it on my phone and they said the they will not talk at all. Avoid this place.

After a bad experience at the Dodge dealer that had been servicing my car, I was without a…read moremechanic. The check engine light popped up and I went to the local Jiffy lube as I knew they had the code reader to diagnose the issue. It was an oil pressure sensor but they didn't perform that type of service and the technician suggested Meineke down the road. Andy, the owner was super accommodating and took the car in, performed the repair and did a complete check of the rest of the car. He noted a few items that could wait and off I went after a fair priced service. As luck would have it, a few days later I noted steam lightly coming out from under the hood. Back to Andy who moved me up the waiting list and repaired what turned out to be a radiator leak and bad water pump. The price was reasonable and his attitude towards service was outstanding. Finding a good local mechanic is not easy and if you are in need of one, II highly recommended this place

Good for regular oil change and tire rotation and filter changes. Haven't used them for major…read morerepairs