Awesome experience at the Texas Rd House. Food came out fast and hot. Great great waiter (Hunter) took care of us. He was great pleasant smiling and checked on us three to four times. I ale love to see the waiter wearing sports hoodie. The restaurant is always full of life and fun times. Love Texas Road House read more

I have no words except that my family and I will not be returning to this ill-run establishment, especially for something as special as Mother's Day. I'll start by saying that even though we had called ahead and made a reservation for 5:55 we weren't sat until 6:12, which we understood because the place was busy. However, what we cannot understand is why our food took over an hour and every single entree and side was cold and overcooked. Medium steaks were well-done, fries were cold and chicken tenders were as if they never touched the heat. Our waitress Marissa never even asked if our food was okay (it was as if she knew the food was bad and didn't want to face our reaction). The presumptive manager came to apologize for the wait and told us he would be right back to address our poor food, however he never did. We didn't leave the restaurant until 7:39, we got there at 5:50. We understood that it was busy but that is no excuse given that it is pretty common knowledge that restaurants should expect large crowds on holidays. For all of this I would've at least expected an apology from Marissa and maybe a free dessert? But no, she simply handed the bill over and ran away as fast as she could. We ended up getting a military discount even though we are not military. I guess they deemed that comparable. We will not be back. read more

We had a generous gift card to use . it was crowded but went to on line site and saves a table and we were in in 5 min. The ranch style decor with the blonde wood so pretty . Our waitress Jaylene Soo awesome . She reviewed choices for us and we picked out our steaks and sides . Steaks came just as we ordered and in minutes . Lots of attention to us and it was very busy . Our Jaylene was handling so much and with a smile! Thank you for the awesome experience and food! We will be back! read more

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Another great and affordable early dinner with my daughter. Her favorite steak chain recently closed in our area so we gave Long Horn a try. Love the rustic Adirondack Cabin Vibe, first time I noticed The Legend of LongHorn portrayal. Friendly and attentive service. The dragonfruit Margarita sweet and sour with a fruity twist, large pour and enough to share. Both steaks cooked perfectly to order, loved the blue cheese crust! My daughter loves Molten Lava Cakes and was not disappointed! She has decided this is her new favorite Steakhouse, she preferred this meal over TR! read more

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I have been to this location several times. usually the food is amazing and the customer service is swell. however, the most recent time I visited this location the customer service did not meet expectations. The food was still good. But like I said, the customer service was not. They did not have any bread when we were seated. I understand that this location tends to be busy. However, the bread is a staple at Texas roadhouse. It took 45 minutes for our entrées to be delivered. Which I could understand if I had a big party, but my party was two people. I don't see why it takes 45 minutes to cook a steak a piece of chicken and fries. Like I said, I am usually very impressed with this location, however the most recent time I visited, the standard was not met. I enjoy Texas roadhouse and I would like to come back however, if the service continues to be like this, I might have to start going to the dewitt location. read more

The chicken critter salad is my go-to and I love the fresh made ranch dressing! I hear their fresh made blue cheese is good too and last time I went I had their Caesar which was excellent. Critters are still warm which I enjoy on the cold salad which comes with bacon, cheese, hard boiled egg, purple cabbage, lettuce, and tomato. I have to be pretty hungry to eat the whole salad. $2 off M-Th between 4 and 6 along with a number of other items in the menu. Service is always cheerful, helpful, and attentive. One of our go to spots yet we always forget to place call ahead seating. Maybe one of these days.... read more

Texas Roadhouse - Chicken Critter Salad - American Near Me - Liverpool, New York

Beware of Texas Roadhouse VIP free appetizer or sidekick. It says on coupon with a adult entree. Then after they take coupon and it is ordered they inform you you have to buy two dinners to use it.So you either have to pay for appetizer or another take home meal. The coupon clearly states with a adult entree not with two adult entrees. read more

We went here on a Friday at 5pm with 2 children and a senior citizen. They told us it would be a 25-30 minute wait, which can be an eternity with small children. Luckily we only ended up waiting 5 minutes which was a relief. This place is perfect for people with small children because the peanuts and entertainment help parents eat their meal in peace. Our waiter, Ethan, was wonderful an patient with our toddlers and senior. The food was really good. I ordered the chicken critter salad, and my kids enjoyed the chicken fingers which were good. The others both had a steak and they were happy were their meals. The food came quickly and was hot and tasty. Definitly recommend. read more

Texas Roadhouse - Chicken Critter Salad - American Near Me - Liverpool, New York

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Went to the Texas Roadhouse in Liverpool New York Thursday what November 8th the staff was very efficient very friendly the food was very good however they advertise beer for $5 all day everyday they ran out of Labette blue so my cousin ordered Blue Moon I presume I would get that for $5 a bottle or a glass but they charged me $750 if you go to any Texas Roadhouse make sure that they will honor that advertise price $5 for beer $5 for a margarita and $5 for a Long Island Iced Tea otherwise I had a very good time to spend $84 for two people read more

Waited on my food for 20 minutes while it was inside just sitting on the counter after they stated the order was ready and said they would be right out. Got home to find out the mashed potatoes were half full and the gravy is missing. read more

we arrived at 3:45 pm and had to wait quite a while for a table. once brought to the table, we received a basket of rolls with butter. no plates, no knives, no napkins. The waitress came by and too, our drink order. she came back and asked if we knew what we wanted, we hadn't had any menus given to us, so no. She came back, took our order, never brought knives for the rolls. When another young lady brought our food, we still didn't have utensils. one of the plates looked like the food had slipped off and had been put back on. maybe it was busy, but we will rethink heading back there again. read more

Good food served with a smile! Very reasonable prices. Convenient location too. See Y'all again! read more

Texas Roadhouse - Texas Roadhouse - American Near Me - Liverpool, New York

Its rare we go out but when we do we always chose texas roadhouse because we want QUALITY!!!! todays experience was less than acceptable at the clay location. management needs to take a better stance in oversight on what is being sent to the tables. food was cold, all of it, chili and potato with cheese UNMELTED! vegetables were OLD and i mean OLD! i sent it back and i swear they gave me the same food again! the audacity to send that poor quality food out of that kitchen to customers!!! i would be mortified if i were in charge of this location, and for the price....never again..we wont be back. read more

We order a jr chicken tender meal for our 15 month old. Everyone else at our table got their food but her. It was very frustrating and annoying. I've never been more annoyed that our waitress came to our table mabey 2 times. We paid walked out and never got a thank you or have a good night from our waitress read more

Food is very good. Servers are friendly and knowledgeable and customer service is great ! The ambiance is fine and casual making it enjoyable read more

I've been to this location a few times now, and have been happy with the overall experience. We've been seated promptly and the service has been quick, which is a nice plus considering how short staffed some restaurants are these days. Sometimes chain restaurants can vary wildly in the quality of the food, but the food here has been consistently good to great. My husband likes his steaks cooked medium and they always come out cooked perfectly and seasoned well. We've ordered many items off the menu and have had no complaints. The food comes out hot and and the portions are large; many meals are big enough to bring half home for a second meal. As with all restaurants of this type, most items are sodium bombs, but you're not eating here for low calorie meals, lol. Prices are reasonable and they have lunch specials most days so you have a cheaper option if you'd like. read more

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Overall it was a good experience, just a little disappointing at the end, however we must cut these places some slack with the labor shortage. We were seated shortly after walking in and our server arrived soon enough, we were ready to order. Our drinks came promptly and food in a reasonable amount of time- I has grilled shrimp with rice and corn, it was all delicious. My guest had ribs, corn and French fries which were all good; a little extra fat on the ribs but that's usually the luck of the draw- they ate 2/3 and were satisfied. When we were done eating it took a while to get the check, we were ready to leave and had been waiting but I thought I could pay it n the app but the check was missing the code needed to use the app, so I went to the bar and paid the check so that we could leave. We'll be back. read more

The food was good, outstanding rolls and a decent steak. Although the food was good, our server was not the best. Nicole, she checked on my table once other than asking what we wanted to drink and eat. The whole time I was parched, not wanting to eat my food because I was so thirsty. I truly felt like Nicole didn't care about my table and I and ruined the whole experience. I have had mostly good times at Texas Roadhouse except for this time. Nicole ruined it for not only me but my whole table. read more

Filet mignon was great and the chicken givers are tasty. I also live their salads with cheese, tomatoes etc. The rolls are soooooo good you'll be addicted! Food is reasonably priced. Will eat there again soon!! read more

Texas Roadhouse - Filet & chicken tenders with loaded baked potato - American Near Me - Liverpool, New York

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delicious food, great service, good music in the background, you want to hope you get nicole as your server

Had the Chicken Fried Chicken w ribs on the side. Service was awesome and the food was piping hot and delicious. More value for food than most other places nowadays. read more

Fried pickle appetizer with the spicy dip was good. Underwhelmed by the steak and ribs. Arrived warm rather than hot, and the steak was bland. The sautéd mushrooms had been cooking for a while. The salad was boring as well. Service was quick and attentive. Its very loud, especially when it is someone's birthday. For what it is, it is ok. There are better steaks elsewhere. read more

Great food, very busy when I visited. Ate at the bar and bartenders were very attentive and friendly!

Steaks are great, love the chili too. We go often during the week Monday - Thursday specials. I was a big fan of Longhorns, but now Texas is my favorite chain for steaks read more

This place is absolutely delicious. It has a different spin than dino bbq, that makes them standout on their own. They're ribs are pact with flavor and their rolls are to die for read more

I had heard that Texas Roadhouse Grill is one of the highest rated restaurant for customer service and food. When we were sat we found the table we were seated at was covered with grease and food waste. We asked our server for something to clean it with and we were brought a dry towel with no cleaning solution. We had to clean the table ourselves. We should have seen this as a precursor to our experience and left. The value and quality of food was very disappointing. My wife ordered a 6 oz piece of filet and it was smaller than a deck of cards and just as thin. There was really no way to cook it other than rare or medium well. It was extremely disappointing. In fairness to the service the place was understaffed; unfortunately this has been the norm where we live. Needless to say we will not be eating at another Texas Roadhouse Grill in the immediate future. read more

Me and the Mrs dropped by last night for dinner. I had the 16oz Ft. Worth ribeye with buttered corn and steak fries. The steak was cooked perfectly to medium. It tasted great and was seasoned well. The corn was good. But, it was a bit peppery. The steak fries were cooked just right. The Mrs had the sirloin and shrimp combo. She enjoyed her meal and said Texas Roadhouse does steak better than any other restaurant. I feel the same way as I never had an unpleasant dinner here. One minus as always with Texas Roadhouse is cleanliness. But, they definitely make up for it with the delicious food they serve. read more

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Good good. Quick service At times all restaurants can be overwhelmed with dining guests. Be patient. read more

My servers Jalene and Chesmeh were the nicest servers I have ever had. They always made sure my table had full drinks and warm bread and butter. It was my aunt's birthday and they brought out a cute saddle and the whole restaurant said "yeehaw". Jalene and Chesmeh worked very hard and made my experience exceptional. read more

What a great steak ! The waitress was very friendly and knowledgeable. It's a little noisy but the restaurant is decorated with great signs and pictures we sat in the willy nelson corner. I had the bone in rib-eye and it was cooked to perfection. We will be going back again soon. read more

We went last Saturday night, kind of busy and we waited to be seated, once we ordered our server Haley knocked it out of the park!!!! Drinks never hit bottom, food and appetizers came out quickly, overall a really great experience. This is the norm for this place. Food is just as good as the service!!! read more

Recent visit at 4:15 pm on a Saturday,, proved interesting,, place was already pretty full as they open at 4 PM. I got a ribeye and my wife a large sirloin. Ordered medium cooked. Both had mashed potatoes. Also a onion blossom. We ate half of the blossom then our steaks came out. Mine was tough and the sirloin was perfect. Rolls were good, salad too. Beer was good and cold. They gave us small bags of shelled in peanuts,, took them home along with half of steaks. Then I tried the peanuts tasted stale..both bags,, discarded them. It was ok there -nothing special. read more

stopped for lunch... amazing service and food. Dani the bartender knocked her role out of the park. she made our visit fun and provided unmatched first class service. read more

The food is alright but this location has a serious problem with sticking to their quoted wait times I have now dealt with this on multiple occasions. If you aren't gonna honor the quoted wait then why have it at all. Horrible establishment read more

Texas Roadhouse - Store front - American Near Me - Liverpool, New York

I liked the vibe there,it was a mix of other bars/grilles-the wait staff were very nice and accommodating...unfortunately the food was lack from over seasoning before it got to our table by no fault of the server Emma. read more

Food is good, when its cooked right. Only once out of 7 visits has my steak been cooked as asked. Dont bother coming here if your table isnt ordering the same temperature. They dont seem to know how to cook different temperatures for the same table. Other than that, at least the rolls are always good! read more

Texas Roadhouse - Sirloin and mashed potatoes! - American Near Me - Liverpool, New York

Went to roadhouse last night with my boyfriend and our server was PHENOMENAL. i don't really write reviews but she was so amazing and so sweet, (Haley with the hello kitty tattoo) she made sure we never even needed to ask for anything because she already brought it to us. We've been to this location many many times but she was by far the best server we have had. She is a queen and I hope next time we go we can sit in her section again! :) read more

Another over cooked steak that they brought back and we're like "not gonna lie; we we just flipped it over" I asked for medium rare, "it's the most rare prime rib we have right now". So I waited an hour to be sat to order a steak they didn't have to be brought an over cooked disaster. But I keep coming back for these rolls despite how often they screw up on their prime rib. If you're out of medium rare, say it, don't give me a medium well steak and send someone else over that flipped it over to be like "it looks less done on that side" and "it's the most rare one we have". My frustrations are with how they play stupid and act like it's not an inconvenience to everyone at the table for someone else to wait for a steak that's still gonna be over done cause they're out and won't admit it. read more

Remember the days when a manager would come by & check on you? I was hoping to talk to this person, not about the food but about the cleanliness of the area around us. The wood ledge & partition between our booth & the one one the other side was coated in layers of dust. Marks where someone cleaned slightly, but it was gross. Anyway, our food was ok, service was ok. I still prefer Longhorn. ‍ (Couldn't get a good picture without someone thinking that I was photographing them) read more

Texas Roadhouse - American Near Me - Liverpool, New York

Delectable food the chicken critters are so damn delicious!! I will definitely be returning soon. That sweet butter with the rolls made me think of my late wife Camila. Can't wait to come back again. read more