If you're looking for a good customer experience (with also great food) this is the place to go! I ALWAYS get amazing customer service every time I come in. They ask me if I want a togo cup for my sauces!!! Who does that?! The manager always comes by to check on us, at least once every time we're in (the red head) such a sweet gal! Would highly recommend! read more

Great food and service but the music was extremely loud. It gave my husband and me a horrible headache. We quickly left because we couldn't have a conversation. Would have rated a 5 if the music wasn't so loud!!!! read more

Pretty disappointed both times I've been here. My burger the first time was just okay. Nothing terribly special about the experience. Waitress was nice and for the most part on top of things. However, the second time I came on my birthday and ordered a big ribeye steak. Now, I realize it happens, but when you're at a "steakhouse" shouldn't the person on the grill be able to cook a ribeye to order? Anyway, I had to send my completely rare $30 ribeye back to be cooked to medium rare, while my date waited with her food getting cold. Took a while to flag down a server to take it back too. Long story short. I won't be back and I don't really recommend this one. Better off grilling on your porch! read more

My dad loved this place... The country music, free peanut buckets, and fresh rolls reminded him of home and the staff were very friendly and welcoming. They were on top of my gluten free needs and able to provide many alternatives. Fun, relaxed, country atmosphere. Yummy food. We both had the chicken breast with avocado and it was delicious :) read more

Texas Roadhouse - Steakhouses Near Me - Eugene, Oregon

Great steak..always cooked right tender and best value around..8.99 for 6oz sirloin baked potato rolls and large salad..a can't miss read more

Texas Roadhouse - Inside roadhouse - Steakhouses Near Me - Eugene, Oregon

Such yummy food. The rolls and sweet butter are dangerous since they are endless. You've got to remember that food is coming even though they are so good. The pulled pork sandwich is great. The peanuts are also an added snack before your meal comes and a great way to keep the kiddos occupied. Friendly service and good food. read more

This steakhouse is our family's "go to" eatery. We wish their hours were better for lunch time needs but that is our only complaint. The staff is great and the food is scrumptious. The Sweet Tea is amazing and the fact that you seat yourself and can get all your drinks, utensils, and take home boxes make it easy and user friendly. The dinner salads are the best. We love to eat here and think others will agree. read more

this was my first time coming to this particular Texas road house, the greeter that showed us to our seat was very polite friendly and helpful, the server Sarah was the same, but the cook needs retraining on seasoning I'm giving a 2 star solely because the Portobello mushroom chicken was very very very salty no exaggeration, almost purposely salty everyone don't like or cannot have a lot of salt on their food. my first and last time coming. read more

Absolutely love this restaurant! We ordered takeout over the Internet due to COVID-19 and were pleasantly surprised when we got home that our order was absolutely perfect! They even remembered butter for the biscuits and extra barbecue sauce. Food is delicious, well prepared and well packaged. read more

Not that great. Pretty sure my Country Fried Steak was not fresh. A lot of fat on my son's Rib-Eye Steak. Overall....disappointed.

A great amount of food for a great price! My husband and I love the Country Fried Chicken. It's huge! On top of that, you get big portions of food for the sides, free refills, and unlimited bread rolls with honey butter. The wait staff has always been nice and we've always gotten decent seats. The only real issue is when it gets super busy and you literally stand in line like you're about to get on a ride and it can be kinda loud sometimes. Plus, if you're someone who never gets the weekends off, it can kinda suck cause they open at 3:30 pm on every day except Friday, Saturday, and Sunday. read more

Pretty decent food, large portions, very tasty. Had a great salad with a chicken breast fried steak. Rest of the entrees were equally good. Comps to our server Megan. Great personality, wonderful smile and very attentive. High 5's! read more

HORRIBLE SERVICE AND HORRIBLE ATTITUDES - I placed an order for take-out, in-person. I went in the front door waiting to be seated or even acknowledged and was ignored. I flagged someone down. I was told to go in through a side door left of the entrance. That door had a sign that said "employees only." I rang the bell - no answer. I looked inside to see a young(ish) woman staring at her phone. I knocked on the glass. She came and took my order. She also took my phone number and said it would be ready in about 20 minutes. I waited outside for 40 minutes before knocking on the glass again. I told her I never got a call about my order. She said they don't call when it's ready . . . which raises some questions . . . How am I supposed to know when my order's ready if you don't tell me? Why did you take my number if you didn't intend to call me when it's ready or even 20 minutes after? I began to ask these questions and she just closed the door in my face and left the room. I knocked again - no answer. I opened the door and waited. After a few minutes, she returned to her post. I asked her again. How was I to know? Why take my number? She said that they never call but it's part of their system to take my number anyway - that she "doesn't make up the system." Well, it kinda looks like you might be makin' something up because you left me waiting out here and apparently forgot to call me because you were playing on your phone at work. Not only did I have to wait out in the cold for twice as long as I should have only to receive cold ribs, not only did she offer no explanation or apology, not only did she twice walked away from me while I was talking to her in a perfectly respectful tone with a perfectly valid grievance . . . on top of all that, I'd already tipped 20% for disgraceful service. If her superiors are interested in addressing this conduct with her, she was about 5' 8", slender build, with less than an inch of hair on her head, and working the side entrance around 9:30 on 3/6 . . . disgraceful. read more

The worst attitude from management i have ever seen. When you try to plan a birthday party there they will not help you out what so ever and say it is first come first serve they cant reserve a table. Even if the party has over 20 people witch would bring alot of money to them. So i geuss its there loss. I will never go the this road house again. Definitely one of the worst texas roadhouses i have ever seen. read more

Been in here several times. It's a fun place with music playing and several TVs playing sports. I have had various steaks here and all have been great. My wife loves the place as well. Will be back for sure. Great staff and service too. read more

I love Texas Roadhouse. It's normally a 5 star place but this one lost a star because of its food itself. Don't get me wrong, most of it was good. But the rolls we got were dark/burnt and hard. Not soft and buttery. The green beans also tasted way too much like onions (I love them normally). Not sure if it was just an off day but I was still happy and full leaving. read more

We are big fans of Texas Roadhouse. We live in a motorhome and eat at Texas Roadhouse all over the US. The food is always consistant and delicious. This restaurant was set up differently than any other Texas Roadhouse we have ever been to. You have to place your order before you are seated at the counter. They give you your cup and you fill your own drink. There are no servers. We had to get up about 5 times because there is no service. I looked at some of the tables and they had utinsils so we did not pick up any. Well, the section we had to sit in had no utensils. We had to go to the counter to get our own cinnamon-sugar butter, (which is delicious). We had to refill our own drinks. The prices were the same as the full-service restaurants. I just feel like I had McDonalds or Burger King service. Was not happy with the experience. read more

This was our second trip to this restaurant, and it was packed. We waited 90 minutes for a table, But it was again worth it. The waitress must have been exhausted, but you'd never know it. We got top notch service and she even offered tips on ordering and found the last 16 oz steak for my son. The food was very good and price was reasonable. The Red Sangria was refreshing and we had a great time. read more

"How's the steaks?" I asked the waitress when the two of us walked in to Texas Roadhouse in Eugene Oregon. She said they're great but the ribs are the best. I tried both and will never ever come back. You should save your money too and go to sizzler or some other cafeteria place masquerading as a steak house. The overly sweet drinks.... Boiled ribs with BBQ sauce thrown on top does not make "TEXAS" ribs. Guess they are hoping people this far from the lone horn state are too naive to know boiled Meat does not make smoked good Texas BBQ. Waitress asked about our food "is everything alright?" I said no the ribs were awful and the sirloin was cold. She said "I'm sorry." Then she simply left - we chuckled. A manager returned and asked if "there anything we can do about your meal?'" I said no thanks....not my job to tell a really bad food chain how to improve. Then he left. We chuckled. He then returned and said here's a certificate to return to his resturant and try his bad food a second time. Really? Too much oversell and over hype by the staff of bad food makes this place a marketing hole not a decent Texas eatery which I would recommend or return to. I travel to Eugene several times a year from Los Angeles...but I will never ever go back and eat the Valley River mall food served at Texas Roadhouse Eugene. I advise staying away and saving the $60 like us - never ever again. So sad Yelp allows (what must be) restauranteur and his family members run up 45 good reviews thus tricking us real yelp folks who depend on the integrity of Yelp's system to determine where we eat and spend $60. Give me my money back not your stupid certificate that I threw into the trash on exit. With these types of YELP dupes ...I'm less inclined to trust yelp in the future. Just tired of these fake likes! You? Read the 1 stars....honesty saves $$$$$$! read more

I went here last night with my American mom. It was my first time and her second time. Kim was our server, and she was a very upbeat and joyful woman! We actually went when it was just opening, so around about 3:00 in the afternoon. It was an early dinner for me, as I usually have dinner at 6:00 when I'm at home. I've gotta say, I had the best prime rib, steak fries, salad, and biscuits ever! Even the strawberry lemonade was amazing! I'd definitely wanna come back again, as the experience had me smilin' from ear to ear! Though I specifically asked for a lettuce salad, with nothing but lettuce and ranch, my American mom noticed there were carrots in there, so she ate them for me, as I don't like carrots. I ordered my prime rib well done, as I wasn't sure what theirs would taste like if I order it the way I usually do, which is medium. Well done was a teeny bit tough to bite into, which makes me wonder, is it more tender if it's cooked medium? When I noticed the biscuits tasted sweet, I thought, "Hmm, is there cinnamon and sugar in there? that's amazing!". read more

I got to say I've eaten here a lot and not even One of my meals has disappointed me. The prices, excellent quality food meats, salads, speed of delivery. I always feel like I got a very good meal for an excellent price. Everyone that works there is happy friendly and accomidating . I love this place.... Anita d. read more

Haven't tried the food yet. Just got take out. Didn't get my mashed potatoes. Got the feckin toppings but no mashed potatoes.. This is what made me mad enough to write this though. The bag had butter all over the bottom! Just stained the bejesus out of my pants and the friggin leather console of my truck!!! Okay and now to finish my review. The corn was okay. I was imagining corn on the cob, but whatever. The chili was not impressive at all and my chicken fried steak was bland and tough... And no mashed potatoes!! Thanks Texas road house, now I at least know to avoid your eatery. This was an epic fail. Almost fifty dollars for two people take out. Wasn't worth twenty. If you appreciate bland food then this is your place, especially if you're okay with them making a mess of your order. How do you screw it up when it's plainly written out for you??! Can you people even read? Needless to say I'm about angry. I wasted my time, my fuel, and my hard earned money. Texas road house is shiit.. read more

Love this place! Tasty steaks, Cesar salad, yummy loaded baked potato, perfect fried pickles, delicious sweet tea and oh the warm fresh baked rolls. We go here for special occasions or just to get out. Staff is friendly and helpful. Great place for good food and maybe a beer or two lol. read more

They changed the menu. They changed how you order. It's like Sizzler now. Not a happy camper. Don't fuck with what works.

I normally love this place, the pulled pork is amazing and they're honey cinnamon butter is the best. Unfortunately, my husband and I got take out from here last night and it was far below standard. I got an all American burger that was dry, the cheese looked burnt on the edges, and the meat wasn't seasoned evenly so I was getting bites with zero seasoning and then bites so salty I could barely finish. My husband ordered the smokehouse burger without red onion or tomato, they didn't put any toppings on except some cheese and a tiny amount of barbecue sauce and his burger was unevenly seasoned also. This experience, quite literally, left a bad taste in our mouths. read more

Great food, great atmosphere. The beer was cold, the steaks were tender and the employees were friendly and efficient. AKM Jose Ramirez was also amazing and very attentive to the restaurant and all that was going on. Was able to meet him and have a quick chat. Will definitely return! read more

I'll be honest - I don't really think of myself as a Texas Roadhouse kind Of person... But now that I've actually tried them, I could handle the hokey theme and country music for the food. Went here for late dinner with my husband and our friends, and everything we got was good. The ribs? Omg yes. They cook them for 3 days! And their steak is cooked exactly as requested. I like mine no pink, and rarely does anyone actually listen. They listened! What's more? My friend wanted his rare, and they delivered. So nice to have someone actually execute what's requested! The mashed potatoes were fine. A good compliment to the steak. They cut their meat fresh daily, which is a big deal. I didn't love the butter corn,too much butter, but that's me. If you're into ribs or steak, try it out. read more

Two stars, and I would have given 1 since the atmosphere and service were awful, but the food was fine. It was simply not worth the money. I could have paid the same price for excellent table service somewhere else, but instead paid too much to stand in line for 15 minutes before ordering and sit at a dirty table for 5 minutes before someone noticed. I felt herded in and out of there, like cattle being led to the slaughter, irony noted. The worst parts of American culture are glorified in this place. It was frightening and I will never return. read more

Love this place and environment. Whole different concept with ordering at the counter which I do prefer sitting down and being waited on but it's still your classic Texas Roadhouse grub! The menu is a little shorter but you still get the soft rolls with amazing honey butter and ice cold beers and amazing steaks. If you want full service ASK for it but be prepared when I went I counted around 10 tables for fu service so it fills up fast! Not the best place for large parties Overall I love this place it's still brand new so be patient as they are working out the kinks of opening up read more

Ive been to many texas roadhouses all over the country. This one was the most ludicrous place ever. You order at the front like you are at Mcdonalds, you get your own drinks and silverware , their are no plates for the bread . Why dine out if i have to do everything for myself. read more

Food is still good but the service has sucked after they got rid of the self service. Had to wait a long time for food. The self service was the best part of this place. read more

Had amazing service tonight from Garrick as well as many others at this new place in town. Food was wonderful too and not bad prices. It had a very fun atmosphere and I will be going back often! read more

Food was amazing. You can get the pulled poke dinner and split it. You each get a side and can make sliders with the rolls they bring. Food it brought to you fast in restaurants or curb side. Never had bad service. read more

Here we were the three of us celebrating Christmas a little earlier when my sister in law falls over on the seat and we can't bring her to. Immediately I seek out our waiter when I couldn't dial out 911!! This young man does it for me and hands me menu with the address while he searches out for manager. Another young lady aids us and between these three of them they took over until medical aid arrived and patient was transported to hospital. Our order was cancelled and sent home with us for free!!! Who does that??? We will be forever indebted to this crew! We will soon return to enjoy a stress free meal and again thank this establishment and those workers who came to our aid!!! Merry Christmas to you all!!! read more

It's just another Roadhouse. Nothing too special. I come for the $9 steak and endless dinner rolls, can't really complain about that. The service is always good and the food comes out rather quickly. They could prepare the food a bit better and use fresh ingredients, but whatever, like I mentioned, I'm usually jus here for the free bread :) read more

Have eaten here 3 times when over from the coast. Every time it's been great! Friendly fast service, and excellent food. Love the pulled pork sandwiches. My hubby loves the ribeye and steak chili. Fun, amazing place to eat!! read more

I really like this place. The staff is ridiculously friendly. I normally get the ribs which are as good as you're going to get in a chain resto. They should bring in more taps. It's what you do in Oregon. They only have 9 on tap. I was underwhelmed by the entre salad, lettuce is cheap, they should place it on a bigger plate with more greens they can even keep the meat portion the same. read more

Texas Roadhouse is one of my favorite restaurants. We visited this one while visiting my fiances parents in Oregon and the food was great. It was a late lunch so the restaurant was pretty slow, but the rolls and cinnamon butter were amazing as usual and the service was fast and friendly. This particular Texas Roadhouse is located right outside of a mall so it is very convenient and easy to get to off of the highway. I would definitely go back. read more

After being seated we ordered drinks and mine was terrible flat and gross .. we ordered dinner my husband ordered the country fried steak dinner with fries and a dinner salad I ordered the steak salad when they delivered his dinner the country fried steak was sitting in a plate full of Grease.. I asked our waitress if they normally always come out like that and she said I believe so why would you think that having your dinner covered in grease was normal we got it replaced and when they brought him his dinner back the gravy on his meat was so salty you couldn't even eat it. Not the first time the food has been way to salty and got Terrible service read more

So this is the first time I have been here. I was a little confused that you order like a fast food restaurant but you sit like a normal sit down restaurant. The food was mediocre at best. I ordered the prime rib with sweet Potato and sautéed mushrooms. The steak was a good medium rare for me, more on the bloodied side versus the medium. The Au jus was a tad funny, it must be their secret recipe. I say the should have kept it secret and just had normal au jus. The mushrooms were horrible they tasted sautéed in the au jus. The sweet potato was tasty. Over all for 40 bucks it wasn't bad but not someplace I would go out of my way to go to again. read more