The food was good, but unfortunately the service completely ruined our experience. Our waitress, Shemeka, was rude to us from the start. My wife, our 3-month-old daughter, and I came in expecting a relaxing meal, but instead we were made uncomfortable the entire time. She repeatedly spoke rudely, even after we had already acknowledged her, and at one point pushed our cups out of the way when bringing our main course instead of simply asking us to move them. The overall energy at our table felt negative and uncomfortable, which is not what you expect when dining out with your family. What really crossed the line was when I watched her look at us while we paid on the table kiosk, laugh after seeing the tip, and then talk negatively about us to another coworker. That was extremely unprofessional. Toward the very end of the meal, her attitude suddenly changed and she tried to be nice, which felt forced and only after realizing her behavior had likely affected the tip. Had the service been respectful and professional, the tip would have absolutely been generous. We came here to enjoy good food and a peaceful meal, not to feel disrespected. Again, the food itself was good, but the service and overall experience were awful, and that's disappointing for a place we expected better from. read more

Folks Looks like Dothan has a Outstanding Texas Roadhouse location Now this place even has Peanuts on the Table and a Bucket to throw away the Shells. The Atmosphere, Staff and Food are definitely worth trying.Now they do get very busy so get there early. read more

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Sorry to say that they put so much salt on their meat, no matter it steak or chicken that it's just about inedible. I have tried their steak, way too salty. Went back few weeks later tried the chicken, inedible. The service was great, the waitress said she would tell them not to make it spicy?? no salty, not spicy. I declined and just ate my salad. read more

I'm 54 and don't think I've ever felt compelled to leave a 1 star review, but here we go. Ordered our food and about an hour later still hasn't received it. Asked the manager and she told me something about the grill cooled down. Sorry but table of three behind us ordered after us and got there good, one of them sent their steak back twice and still got it before us. We were a party of 5 and ordered an appetizer and drinks, they came out quickly and we ordered our food, this is where it went down hill. I used to live in Tampa and the one there which I had visited over 25 times (at least),I never had the issues like this one. This is the second time in less than eight months that we've had issues at this one. The last time we were a party of 7 and 4 of us ordered steak the different ways and all 4 had to go back. read more

Texas Roadhouse - Steakhouses Near Me - Dothan, Alabama

Customer service at the bar was so awesome, BK is an absolute amazing bartender. She is a standout employee Had a decent beer selection Got the steak. It was good Lots of seating overall read more

Best service and environment in Dothan. It has become a family favorite. Always exceeds my expectations.

Really good place got my appetizer last, but she was real busy so she gave it to me for free and locked it off of the bill. Great service. read more

Texas Roadhouse - Fried Pickles - Steakhouses Near Me - Dothan, Alabama

Call to get on the waitlist before our family left the house, was still in the queue when we arrived there. Show the host I was still on the phone waiting, her words were " the phone hasn't rang". The other lady that was stand up then called the phone.... NOTHING. Then processed to tell me it would be a 40-50 min wait. We ended up waiting to be sat for 1 hour and 30 minutes...... when i went to ask how much long, the host told me "the table we are going to sit you at, hasn't got up yet... so there is nothing I can do about it". We finally got a table our server was AMAZING, the food was AMAZING. The wait system is TERRIBLE, the host was TERRIBLE, you need the FIX the PHONE. read more

My boyfriend and I dined in and he ordered an 8oz new york strip, cooked medium rare. The steak that he was given was a 6oz sirloin cooked rare. Neither of us are usually one to complain but seeing as the new york strip was a higher price than the sirloin, he wanted what he was paying for. So I let the waitress know that he ordered the new york strip, and his steak was undercooked. When he was given a new steak, it was a smaller sirloin than before and it was almost raw. It was nearly purple it was so rare. He could barely eat what he paid for. read more

Texas Roadhouse - Steakhouses Near Me - Dothan, Alabama

They were NOT busy. We got there a bit after 4pm. The girls up front had a discussion about where to put us. We were led thru the entire restaurant to the back and were presented with a table. Y'all, I do not like to sit at a table. I am all about booths! And there were plenty empty that we passed by on the way to the back. My husband just agreed that we passed at least 20! There was a booth to the left of the table and quite a few of them very very close. The chick said that they were not available because they were short staffed. They could not seat us 4 seats away from the table!!! FOUR SEATS!! I told the girl then we would not eat there. She did not say a WORD!!! We walked out. What a joke. read more

We celebrated our 36th anniversary ( 8th. Straight year coming here ) today at triadelphia wv location. Omh food and service were top notch . read more

My family went to this location last night around 330 PM. We were sat immediately in Whitney's section. She was absolutely amazing and the reason we are giving a 5 star review. She was very friendly and knowledgeable about the menu. She stayed friendly and enthusiastic throughout our time there even when there was issues with the food. She made sure our drinks were never empty even checking that my son's drink was full a few times because we warned her that he drinks a lot of tea. If we were reviewing based off of overall experience the stars wouldn't be 5 because our food was sub par at best but i believe in giving credit where credit is due and a lesser server wouldve gotten discouraged after multiple food complaints but she stayed smiling and friendly through it all. read more

Jada was AMAZING!!! As a fellow roadie visiting from AZ it was an amazing experience from first greetings to dropping off our check, she deserves all the praise!! read more

I have eaten here 3 times in the last month. Each time, the service has been outstanding! Katrina most recently was our server and she is great! The food has been consistently good. The bathrooms were always clean. Overall great experiences each time. read more

My husband & I had Father's Day dinner here tonight. We both had the 16 Oz Rib Eye, which was cooked perfectly, with a nice sear on the outside however they were not as seasoned as the steaks at other Texas Roadhouses we have eaten at before. Our sides were tasty, a house salad & sweet potato for me & corn & mashed potstoes for my husband but his mashed potatoes weren't hot. It did take some time for our steaks to be done but our server was really great. She kept our drinks full, checked on us often & kept us updated on our food.coming out..All in all it was a great meal & we enjoyed it! read more

I normally do not like to give any 1 star reviews. In this case, Texas Roadhouse, Texas Roadhouse of Dothan AL earned it. The only positive experience was our great server. I want to say that I normally have an enjoyable time and experience when I eat at a Texas Roadhouse at other locations. I would be nice to have asked us if we wanted to sit in the bar. Luckily, they easily relocated us. Rolls, they tasted different and were not the same. They tasted more like a regular roll you would make at home. They were large and not the normal size of the regular rolls. I ordered a Ceasar salad. It was so saturated with Ceasar dressing that it pretty much made it hard to eat. Who could say it was all dressing with lettuce. I was only able to eat very little of it. The baked potato was still somewhat raw and crunchy. It's hard to eat a partially cooked potato. The steak was VERY greasy. I'm not sure what happened during grilling, but it wasn't juicy like a medium rare steak would normally be. I give Texas Roadhouse in Dothan AL a D+. I will definitely never return to eat there. read more

Do not order take out from here!!! Overcooked! Rotten potato and rare steak so burnt I cannot eat.

As we were seated, I asked the lady if she had any other table because we had horrible service in the bar in the past. They had limited servers, so no. We waited 20 minutes, asked the bartender about our server that never showed up. she replied I don't know where she went. So today we had no service at all. Went to Full Moon across the street and had great service. read more

Hostess, so not friendly. Server was not warm or friendly at all. I'm a hurry, not personable, mumbled. No eye contact, very cold. Completely didn't own that the food was taking longer than it should had been. So much better if the server would of come to the table and said , following up, let me see what the hold up is. Bathrooms are so disgusting. Desperately need training in how to be friendly. The staff seemed to know how to be friendly to each other, just not customer. Got our food.. Steak wasn't cooked correctly, and had fries we didn't order. The server said "I'm not gonna make a fuss, you had to wait to long". Are you kidding me. Stop acting like customers are a inconvenience. Table payment didn't work. Server, again rude... Never asked if we wanted refills, deserts. Missed opportunities all around. read more

I always love going to Texas Roadhouse the food is great the ambience is great and also the service is always great.

These past few weeks we've been dining at Texas Roadhouse as a date night. I have to say their wait staff there the past 4 times we've been has been phenomenal. Our first experience we had a young man named Bryce. Bryce came over, introduced himself, took our drink/food order. Had our drinks in record time. Place was full but Bryce made a point to check in on us. Food was great, drinks were kept topped off. Great job Bryce. Our next experience we were seated and had a young lady named Meagan D. Just like Bryce, she too was phenomenal. Took our drink/food orders and made a point to check on us throughout our meal. Very pleasant, likes her job. Takes pride in her work. Another outstanding experience. Great job Meagan! Last night we once again were treated to top notch service. This time from Madalyn. Drink/food orders taken, hot and fresh rolls and top notch service. Madalyn like those before her were pleasant and attentive to us and made sure our drinks remained full. Food was on point, definitely recommend asking for Madalyn's area if you want a great experience. Finally we have Kassidy. What can I say about Kassidy. According to her manager she's a teacher during the day and works at night at Texas Roadhouse. This young lady has a fantastic personality. Madalyn too had a great personality. These two could be sisters of I didn't know better. But Kassidy, whew what can I say that you guys don't already know. Top notch service and definite satisfaction. With these last several visits, Texas Roadhouse has definitely earned a customer for life. If anyone wants outstanding food with excellent customer service, if you haven't already, give Texas Roadhouse a shot. I guarantee that you'll not be disappointed. I know I wasn't. read more

I wish that I could give no stars! The Family bathroom was disgusting with fecal matter everywhere. The Woman's restroom was disgusting as well and had no child changing station. There were calcium deposits all over the handles and faucets and the toilet paper was extremely low and left on the wet floor. After we told them to clean the family restroom, I went to change my child's diaper and some guy went in just ahead of me and my child by himself even though I told him that we needed to use it right in front of one of their employees who was sitting there doing nothing and just shrugged instead of helping us. I tried to take my child to the Men's bathroom, but it was also disgusting and wreaked of urine throughout. Paper towels were left lying around and mostly wet as the trash cans were all overly full and trash was piled around them. It was also without a child changing station, the toilet paper holder was busted and sitting on the floor (I replaced the toilet paper roll onto the wall unit to be nice before eventually taking the picture), and the trash was everywhere, so we had to change our child's diaper on the booth which was at least clean. Most of the items that we came for were out of stock including the cactus blossom and margaritas. There were food items in the chili that did not belong there including whole chunks of potatoes and corn and after having them remake it, the replacement chili was probably the worst chili that I have ever received from Texas Roadhouse as it was extremely over seasoned and came after we were almost done with our meal anyway. the manager never checked on our table even after telling our servers everything above and they did not even offer to comp the $.79 upcharged for the chili even though we did not even eat the replacement. The steaks were also undercooked for medium rare but did taste decent as rare steaks and again we were never visited by a manager on duty to address our grievances. It is needless to say that this is quite possibly the worst Texas Roadhouse I have ever been to and we have been to many of their restaurants in many different states. read more

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awesome value and good food. I have never been to one and I will be back! thank you! Thanks Kaylee for showing us your fire batons and dog. Very cool. read more

Ask for Tia! She's the best! We had a delicious ribeye served by a fantastic waitress.

Great spot for business travelers that are looking for a relaxing venue, a little country music, great food, and service. Had the grilled pork chops and green beans. It was delicious and well prepared. The service was spot on and the energy was high! read more

I normally do not like Texas Roadhouse. The service has always been horrible and the food mediocre. I went because my dad wanted to go. I was pleasantly surprised. We were seated very quickly and they were accommodating to my dads wheel chair. The service was quick and friendly. Never waited for a refill never waited for anything. She was always right there. The appetizer was quick to come to the table the rolls were stupendous although I didn't like the cinnamon butter my dad loved it. Over all a very good experience and restored my faith in Texas Roadhouse. Thank you. read more

Texas Roadhouse - Rolls - Steakhouses Near Me - Dothan, Alabama

Wow. Waffle House steak was literally thicker 12oz ribeye was see through. Fries late with a bonus of a nice gray hair in one of our other orders. Unreal. Do better. read more

The experience was good but until about 2:30 AM Sunday morning I received a fraud alert from my bank saying that there were charges that looked to be fraud. I telephone and talk to a manager. He said he would look into it. But he did not ask for my number or name. I will never eat at Texas Roadhouse again. read more

Have always had a great experience at TR! Despite the goofy changes thanks to the COVID BS, we still Had an enjoyable and fulfilling visit! Server was sweet and attentive. Food was hot, steak was melt in your mouth yummy! I do miss being able to just toss peanut shells though! read more

Loved our waitress and the food . We got everything in a very timely manner and we enjoyed our food and drinks. I recommend this place as the service was fast and the food was great. Me and my husband got the 16OZ steak and it was cooked to perfection. We will definitely be back!!! read more

Warning to ALL with Autism, Sensory Processing Disorders, Hearing Problems!! They DO adhere to ADA Guidelines for Noise Levels. Do not go here, as it is too loud, and Managers will NOT lower the volume even when not crowed (I know not to go during a busy hour, but even when few are in there, they will NOT lower volume on music to a reasonable level. I will not return here, but for those unknowing.. This is my Warning to You. Note: American Disabilities Act (ADA): People with auditory disorders have sensory impairments that meet the legal standard of having disabilities. Individuals with hearing loss cannot understand speech in noisy places, with or without hearing aids, and noise worsens symptoms for those with tinnitus and hyperacusis. People with auditory disorders need quiet conditions. High ambient noise levels pose an access barrier for them, turning their disorders into disabilities and denying them full enjoyment of restaurants, stores, and other places. The Americans with Disabilities Act guarantees people with disabilities full enjoyment of places of public accommodation. Legislation and regulations are needed to establish ambient noise standards that then must be enforced. Enforcement by crowd-sourced noise measurements using smart phone sound level meter apps is feasible. Technologies and environmental modifications to control noise are well known, readily available, and relatively inexpensive. The simplest modification is turning down the volume of amplified sound, which costs nothing. Lower ambient noise levels facilitate communication for everyone and prevent hearing loss, tinnitus, and hyperacusis in those without auditory disorders. If you have an issue of this nature that is not being accompanied, contact: Vesna Jordan Disability rights aspects of ambient noise for people with auditory disorders under the Americans with Disabilities Act Daniel Fink Board of Directors, The Quiet Coalition, Lincoln, MA, 01773; djfink01@aol.com read more

Staff and food were amazing free rolls, and the food was great, and they celebrated for people Birthday to.

The food was great and received in a timely manner, A little short staffed so the wait to order took a little while but understandable, super friendly service! read more

My experience was totally difference than what i had before. To be honest, I would like to thank the restaurant to choose qualified staff. JERICA was a great worker. She served our table and other tables in skilled manner. Everyone noticed that she was smiling,fast,experienced,knowing how to deal with customers, explaining the menue very clear, talking friendly with every one and doing her jop in professional way. So, big thanks to her . I did not deal with others but Jerica gave us a good picture of other staff and the real meaning of no place for low standards. Food was amazing, tasty, fresh and delicious. We ordered Smokehouse burger and the quality of meat was perfect. At the end I might stay in Alabama for a short time then I will leave but if anyone asks me about any recommendations ,I would definitely guide him/ her to this restaurant. read more

Texas Roadhouse - Steakhouses Near Me - Dothan, Alabama

It was absolutely the worst experience we've ever had at a Texas Roadhouse. It was so frustrating. We never did get our kids mac n cheese and my wife's steak was cooked wrong. It took almost 30 minutes to get the overcooked version. She ate it anyways because the rest of us were done except for two of our boys who were still waiting. The waitress would "check" while we watched plate after plate come from the kitchen with mac n cheese. She would be gone 15-20 minutes at a time and say Im going to go check again. We were there for over two hours while we watched 5 sets of customers between 2 tables next to us come, eat, and leave. It was comical. read more

I have not left a restaurant that full in a very long time. The only mishap was our appetizer took forever to come out, and we got our salads before the appetizer. Our waitress, Tina, was fantastic and took it off our bill without us even mentioning it. If you can sit in her section I highly recommend doing so. The food was pretty good and we are going home with more than enough leftovers for another full meal. read more

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Food was decent, typical Texas Roadhouse, service was terrible, only one at the bar and I had to wait to order. Steak beat my salad. Drink refill was slow read more

Worst service ever and the food was horrible. Daughter asked for bread THREE times and still did not get any. Will never come back to this place. read more

I am basing my review on Texas Roadhouse from all my past experiences. I will give my opinion about Dothan location at the bottom. I love Texas Roadhouse. I always look forward to the hot rolls when I walk in the door with their special honey/cinnamon butter. My sweet tea has always been sweet. I have been eating at Texas Roadhouse since 2002 and I have several items on the menu. My favorite is definitely the ribs as they fall off the bone. I have to eat their ribs with a knife and fork all the time and the BBQ sauce is a bold, tangy sauce. It isn't really sweet nor is it spicy. You walk by the steaks when you see them at the front. They are hand-cut on site. Chicken fingers are breaded and made fresh. The breading seems to have a jalepeno flavor mixed in. Another favorite I have is the fried steak sirloin. I usually don't order fried steak from restaurants because my mom's fried steak is hard to beat. But I will make an exception for Texas Roadhouse. It is a massive piece of steak with excellent breading. There is more meat than breading. My favorite sides are the sweet potato, house salad with their homemade dressings, snap beans - really sweet, cup of chili with cheese and red onion for a bold flavor, and steak fries. As far as appetizers go, I love the rattlesnake bites which are jalepenos stuffed with cheese. The cactus blossom has more of a sweet onion taste to it than compared to Outbacks. My favorite appetizer would be the Loaded steakhouse fries by whatever name they go by. Texas Roadhouse also has an amazing company made steak sauce on every table. I didn't like it at first but now I can't help myself with it. The atmosphere is always energetic, loud, and pretty fun on the country side. As for the Dothan location, I have been to this location probably 5 times. The first 4 times, my service was phenomenal. No problems. But the last time, my waitress was absolutely terrible. It was totally on my waitress too. She took forever to take my party's drink order, then she passed us off to another waitress to take our order, she took forever to refill our drinks and after she took our refill order - she came back by before refilling our drinks only to find out she had passed that task off to another! Plus, we did not get rolls when we sat down or silverware. The ones she passed her tasks off to did a great job. But it wasn't their responsibility. If Texas Roadhouse replies to this review like some places do, I will be glad to tell them the name of the waitress and her description. read more

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Always excellent food! Never a complaint over the salads bread or steaks. I had a margarita could only drink 1/3-1/2 as I was driving after I ate dinner. read more