Great Customer service by Chasity who was the host/cashier. When placing to go order at restaurant she asked me the type of seasonings I wanted and when I asked to have her go outside to get the seasoning on the food she went above and beyond to go out and assist my mom. The #1 combos everyone enjoyed it. Mom even said the food was better than steak. Only issue was shrimp didn't have all of the shell off. This location also is very quiet too. Ratings: 1 being horrible, 10 best Host/Servers:10/10 Store Manager:??  Food Quality: 9/10 due to shell issues Franchisee: 10/10 read more

1 star. Would not recommend. (JADA was our server) They told us "scan the code on the tissue holder, leave a review, and get free appetizers." So I literally left a 5-star review and completed the survey while we were eating. Then when the check came, they STILL charged us for the expensive appetizers. That already left a bad impression. On top of that, the service was horrible. Took forever just to get seated, forever to get our food, and even longer to get the check. The servers barely checked on us and acted like everything was an inconvenience. The Sprite tasted completely watered down too. Overall just a frustrating experience and definitely not worth the money. Don't promise customers free appetizers if you're still going to charge them anyway. read more

I love their shrimp. But I realized they had carrot cake and I ordered a slice and when I got home and opened the box. The top part of the cake had been removed. I took a picture and shared it on Facebook. I want order that anymore. read more

The Juicy Crab - Seafood Near Me - Dothan, Alabama

Our first time there and we had dinner guest with us. Some of our guests had been here several times. The food was in good portions and it was a little pricey but we had a great time. read more

I visited this Dothan location the day after Valentine's Day and I was so pleased! The waitress was very attentive and fast and the restaurant was actually very clean considering the day after a very busy day. When I expected greasy tables and greasy places to sit, there was none of the floor was not greasy nor slippery so it actually showed that they do take pride and cleaning their area. I do appreciate this being a clean restaurant. It's a great job! read more

The fish didn't have much flavor and was very greasy and the onion rings had more breading than onion and also greasy. Not impressed. Our waitress was great though. Went for lunch and it wasn't very busy so was very quiet. read more

This is one of the few places in Dothan that you can get sweet, buttrey crawfish and nice sides for a nice price. Not only that, whether you wish to get sloppy or play it safe, the servers give you plenty of bibs, gloves and other materials to clean up and take home at the end. The portions are excellent and I wish I had room for dessert. I wish they had bread, but that would have kept me from having the octopus ball or the steamed oyster. I really wanted a Caesar salad but I would have had to roll myself home. The sex on the beach is also nice and they are friendly in the soda refills. There are plenty of TV's and it is very clean until you finish eating. Thank you Jada for all your attention; don't think we didn't notice. read more

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Oysters were good & flavorful. Drinks were tasty. Orders were taken fast , food was out in under 15. Sat @ the bar & enjoyed the night. Server was attentive our needs. read more

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Just thinking about this place makes me hungry, even at 9am! My hubs and I went by ourselves and we both got the holiday special they were having at the time. It reminded me of Joe's Crabshack but less crowded and the food was PERFECTLY cooked!! Even after bringing it home and eating it as leftovers, I was still just as delicious. Our waitress was attentive and made our dining in even better! I was thinking the eggs that were cooked in there would be strange but they were so good that I'm so glad they put 3 in there! I can't wait to go back! read more

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The reservation options are terrible. Tried to make them online and you have to call the restaurant directly. Then when I called to ask about making one, the lady just said "No." Offered no explanation as to why initially so I asked if it was because they are already booked and she condescendingly said they don't do reservations same-day or for holidays. Maybe I'm wrong but this information should probably be displayed and promoted a little more on their reservations page. read more

It was a lot of delicious food for the price! The spices were amazing, loved the idea of cooking it in the bag. Would definitely go back!

This location used to be a Logans roadhouse in a past life, but the inside decor was completely redone to fit the new seafood theme. The first thing I ordered was an appetizer of hush puppies, and they were just OK. Nothing to write home about. However, my entrée was very good. I ordered the combination number five which is a half pound of boiled crawfish, a half pound of shrimp, a half pound of sausage, one ear of corn, and one small potato. The shellfish were a good size and were not overcooked. I wish that the sausage in the dish would have been andouille. That was the only drawback in my opinion. I went with the." juicy special" seasoning, and chose hot for my spice level. It wasn't as hot as I thought it would be, but still provided a nice kick. It was a lot of food for around $25, so a pretty good value. Our server was friendly and refilled our beverages promptly. I will definitely be going back for more shrimp and crawfish. read more

The Juicy Crab - Combination number five: crawfish, shrimp, sausage, corn, and potato with " juicy special" seasoning, and a spice level of hot - Seafood Near Me - Dothan, Alabama

This seafood boil was kickin. The prices were great too. The only complaint I have was the boil was too salty but still tasted good.

Despite the negative reviews we decided to try this place. The shrimp and crab legs were delicious. The crawfish could have been better and will probably skip those next time. That's the only reason for the 4 stars. Dothan doesn't have many options for seafood prepared this way. Give them a try you maybe surprised! read more

The Juicy Crab - Seafood Near Me - Dothan, Alabama

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This was the second time eating at The Juicy Crab, we should have never gone back. The service was absolutely terrible, just as it was the first time. They were not busy at all and it was lunch time, so I would have expected service to be a little better. We asked for refills and after 5-10 minutes we had to ask another server finally she came dropped off the drink and walked off we were ready to order. Once again we had to hunt her down to order. While we were eating not once did she check on us. We ran out of drinks again, and once again we had to hunt her down. The menu is misleading and overpriced for the quality of food. The atmosphere is about the only thing this place has going for them. Hopefully they can improve and if not hopefully something better will take its place. read more

Let's just say hints has nothing to worry about in Dothan High prices low service Only thing reasonably priced was the beer. If you can call $5 a bottle (no mugs) reasonable!!! We were actually going to order desert but the waiter brought the bill. Wow!! So many other little things that they fall flat on. Food was fine just it's almost like you were an imposition for being there read more

I'm from Miami the sauce is orange and I tell you I don't like spicy food I ask for garlic butter only I didn't taste garlic only butter

Would've had 5 stars if it wasn't for the greeter! Sarah our waitress was very helpful and kind! Thanks to the cooks, the food was great!! read more

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This place was ok. I'm used to the crafty crab restaurant so this was kinda like that but less. I ordered the clams and mussels they only came with one side I had to order the other two which was crazy considering most places gives you two sides. Anyways. They weren't licensed to sell alcoholic beverages yet which was another downer. I was with a nice size party and our seats g was in the middle of the place and very limited. The customer service was ok. As in he only showed up once we went looking for him. I might come back but I doubt it. read more

Love the new decor, definitely couldn't tell it was a Logan's before, glad they kept the big bar. Chose the crab legs and shrimp meal, I have to admit I was shocked at the meal presentation, the food was served in a bag, in a cool way. Tabletops are covered with a disposable mat, shrimp boil vibes. Our server was helpful and attentive. Overall a great addition to Dothan. read more

I've come back three times hoping the crab legs will be as good as they were the first time I ate here. I eat 2 to 4 servings. Up to $150 per visit. Yet, I continue to be disappointed. Of the 12-14 clusters I've eaten here only two were cooked right. The crab legs are oversteamed, soggy and dripping with water so bad the meat is falling apart and you can't get it out of the shell. It's a waste of my money. They've got great spices but they just can't get the crab legs right. I think I'm done with them. read more

Tried this place last Saturday for dinner. We got the cheesesticks and fried green beans for appetizer and the green beans were good but the cheesesticks were nothing to write home about. The service was lacking. We all got the shrimp and chicken tenders. The shrimp and chicken was hand battered and very tasty with the bbq sauce and boom boom sauce to dip the shrimp in. We had cajun fries with it and I really enjoyed the fries. We will try again as it was tasty and the restaurant had a cool vibe. read more

The most amazing lobster lunch that I've had in years. Amazing spices, perfect size for smaller appetites, wonderful service. I highly recommend this place for their lobster. When I get back from my cruise I'm going come back for lunch before I head home. I wish they had a Fort Worth location. YUMMM , 5 plus stars. read more

The seafood were cooked great, not over or under cooked. I just didn't like the juicy sauce. I've tried Juicy crabs in other locations and I've always ordered the juicy sauce with my bag and they all taste similar. Their sauce here was still tasty it just had a strong taste and it's not cajun it was more like grassy hard to explain. It still captured the lemon garlic cajun flavor but it had overpowering after taste or other flavor, maybe I'm just not used to it. read more

Don't order anything fried! Terrible maybe i should have gotten steamed! Everything fried to hard and to much batter!

Positive experience. Food was great and cooked to perfection! I love the one in Atlanta and was hesitant to try it here with mixed reviews. Give them a try! Quick service. read more

Glad I tried this place, the food was hot and fast. Be careful with the level of spice because it does get very spicy. Good service too.

Fried calamari appetizer was large but very greasy. There was literally a pool of grease in the bottom of the basket. Fried Catfish and shrimp baskets were good (not as greasy) and plenty of food. No cole slaw available and no salads on the menu but they made us two very small side salads for $5/each. Total bill was $68 for an appetizer, two baskets, and two beers. read more

Honestly i used to love juicy crab crawfish but then i was eating it yesterday the crawfish was pregnant my food had hade a pregnant crawfish correct me if im wrong your not not aloud to eat pregnant sea creatures juicy crab u deserve this rating read more

It was ok I guess by they were just opening up. Wings were a little too salty and they weren't serving margaritas (alcohol) but other than that I'll be back. read more

This was just recently opened so I'll give it some time to get their act together maybe come see them in 6 months. This first visit was not good, the only good part was our waitress Kendall, she was great! This was my first time at a Juicy Crab, so not sure if it's all the same. First of all the music was way too loud, we asked them to turn it down but nothing was done. It was very hard to carry on a conversation. The shrimp was very good, unfortunately the catfish was not good. The corn was good, the rice and coleslaw was not so good. Also only plastic utensils, no real silverware. All in all, it was not a great experience. read more

My Friend and I went to Juicy Crab tonight her chose. We were seated the waitress Toshonna M came ask what we would like to drink I told her sweet tea my friend Diet Coke . When she brought the drinks out I ad to send mine back because she brought unsweet tea. We both ordered the #1 she ask what seasoning did I want on mine I told her just garlic and butter , my friend wanted medium spicy we also ordered onion rings . All the food came out at the same time. I tasted mine and it was so spicy after I told her no spicy food. Waited about 5 minutes she finally came back yo the table I told her my food was way to spicy and could not eat it. She apologized and said I told them medium to which I said it was to have no spice to it . She apologized again and took the food back. Once I got it it was very good We had no silverware had to ask for that. all the other tables had buckets for trash and gloves for the hands. Overall it was good food. Service not to good read more

I got the white fish and fries. Fish was nasty and overcooked. Could really tell it was frozen. Never eating there again. On the upside they didn't charge us for my meal. read more

They don't answer their phone for orders and after paying $125 the corn and potato were missing from one of our orders.

I invited my wife and grown son and daughter to lunch. We saw the open sign and walked in to be told they wouldn't open for ten more minutes. So we waited outside until they opened at 11:00. We were seated promptly and we're waited on by a fantastic young woman by the name of Hannah. The restaurant was decorated nicely. Everything we ordered was cooked properly and delicious. We kept Hannah running the whole time with requests for sauces, drinks etc. she always had a smile and remembered everything. This experience was so much different than the juicy in Montgomery where the service was horrid, the food overcooked and they automatically added a 15% gratuity. Highly recommend the Dothan location! read more

Great service. Rachel answered all of our questions. Food was VERY salty. I had mild Combo 7. Couldn't eat much of it. Took rest of it home. Rinsed off the salt on the crab and shrimp.Tasted pretty good after that. read more

I put a 1 star only because I couldn't mark a negative star. First it started with an empty restaurant with maybe 10 people in the restaurant with no servers to seat us. We stood in the restaurant for a 5-10 min the phone was ringing off the hook and yet still no one answering the phone. The phone was in the lobby so we answered it. We finally are seated and sat for 14 min before a waitress came to get our drink order. The manager came over to our table we had 2 children with us and attempted to scolded us and was very rude. Finally got our food. It's was blaaa. Still trying to have a good experience with this being a birthday dinner. Finished dinner got our ticket and asked for the MILITARY DISCOUNT. The gave a 2% discount. This place had a angry atmosphere and everyone that works here seems like they hate their job. read more