Update: More problems from the initial setup. After being gone for a work trip, I came home to a flooded attic where the AC unit sat. Given the fact I still havent heard from the owner Henry of TAR from my previous issue with the main AC board, I called another repair company (Environmental Air Systems). This was the same company that came and out fixed the previous issue where my thermostats were not communicating with the unit. The reason was because the board was fried due to poor installation from TAR. Back to the most recent issue, appears there is a clog in the drain pipe near a bathroom sink. So how did the unit keep running (and flooding) vs shutoff and/or go into the backup drain pan? Well that's because TAR never installed the wiring of the SafeT shut off piece (see pic). It was placed on the pipe but upon a close inspection, I lifted the piece only to find the wires wrapped as if they went into the unit but sadly never were installed. The level of professionalism with their initial service keeps getting worse. And worst, I'm sure I'll never hear from Henry or TAR. read more

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Second time using this AC company. Easy to work with. No pressure selling. Options presented for our repair need. Robert , Nathan and Chris worked fast and left no mess behind. Good experience with these installers. If getting estimates give Texas Air Repair a try. read more

Texas Air Repair - Had this unit installed in under two hours. Works . - Heating & Air Conditioning/HVAC Near Me - Houston, Texas

Shortly after my review, the owner of Texas Air Repair (Henry) reached out to discuss my experience. Henry was empathetic, informative, and made a sincere effort to correct the situation. We reviewed what happened and Henry addressed and explained some additional items that could help me with my HVAC issues down the road. In the end, Henry proposed a deal that rectified the situation and I finished our call feeling much better about the whole ordeal. Henry is passionate about his business and strives to make sure each customer has a positive experience. I went from having a negative experience to now easily recommending Texas Air Repair to anyone in need of HVAC services all because Henry took the time and care to make things right. read more

I love this company! Dan really saved the day. He was very informative about inner workings of our unit, very respectful of our home (put indoor covers before entering), and did whatever it took to make sure the job was done. I'd been waiting a week in the Texas heat without working A/C. Why? Because my home warranty company (HOME SERVICE CLUB) could careless. After giving up on any timely and credible service from my warranty company I broke down and called Texas Air Repair. They connected me with Dan the same day! I should have called them sooner! Dan spent hours diagnosing the issue with my a/c. It was truly appreciated, given the fact that the contractor Home Service Club sent out only spent 7 minutes attempting to diagnose the issue (never stepping a foot into my home to assess the inner working of my system). But that not all! After diagnosing the issue San had repair men at our home in less than 24 hours to complete the job! Once completed, they took their time and ran test to assure the system was running properly. Dan return to finalize things and assure we were in good shape. I can't thank Dan enough! read more

Found this A/C repair company last Sunday on Yelp after reading most of the reviews. Since not many places were open on Sunday to help, I had immediately decided to go with them. The A/C has been leaking inside the townhouse twice in less than 3 weeks. The drain pan was filled with water. Water kept leaking near the air filter. Anyway, Henry III came to the rescue! This young man is super friendly, competent and professional. His Dad, Henry II, is the owner. I got to meet his Dad towards the end of the 2nd repair visit. His Dad is the exact same way like Henry II. Like father, like son. No surprise their company got all these 5 star reviews on Yelp and Facebook. Henry III cleared up the drain pan. He had come to us on Monday again because the a/c was leaking again ... and he then figured out it was due to the clogged master bedroom sink! He tried his best to check the pipe and something was clogged up down the pipe. He suggested us to get a plumber to fix it which we did. We then found out the roots were killing our pipe! Henry III was absolutely right! Just yesterday, I was able to get him back out to help us with a leak and loss of feron. Another thing I would rather let them help us again because it was very hassle free to make an appointment with them! Stephanie has been super nice to book Henry III for us on a very short notice, even though they were pretty busy! Long story short, he genuinely took his time to figure out where exactly the leak was. I know for a fact that he wouldn't lie/cheat/scam because he was at the townhouse over 3 hours (going back and forth to the attic and the unit outside). His Dad did come to help! It turned out there was a missing part at the unit outside! It was quite uncommon and he explained everything to me. I thanked him over and over. I did let him know Texas Air Repair will be my go-to a/c company from now on. Anyone with a/c issues should look no further. Give them a call immediately and your mind will be at ease! Forgot to say they have very fair pricing. Customer pays the invoice on line. The invoice always comes with pictures plus detailed explanation. I will only refer them to all my real estate clients. read more

This is an excellent company. Last year i used my home warranty company to fix my A/C and not only had to still sit in 95+ degree in my house for 2 weeks, but it "broke" 2 more times after they "fixed it. Oh did i forget to mention i had to pay $1800 out of pocket for things not covered under warranty. With that being said, I enlisted Texas Air through yelp and they contacted me quickly and had a technician show up with the hour. He was courteous, friendly and explained everything in a way i could understand. He also showed me the jacked up stuff i was left with from the Warranty company. Gave me a phenomenal deal to fix everything too. Unfortunately, d/t other obligations that i need to focus on i could not use them. I WILL be enlisting Texas Air when the time is right for my A/C system revamp/new equipment. read more

Where to begin. How about the start. In 2020, the AC unit wasn't working properly. A gentleman came and fixed the problem after adding freon to the unit. Was satisfied with his professionalism. Paid immediately after getting a bill via email. June 2020, the situation persisted after thinking it was fixed. Called them out after my first interaction and was told that the coil needed to be repaired. (Im not familiar with anything to do with air conditioning, I trust who is licensed to handle it correctly.) Was impressed at the time that they fixed it and to show my gratitude, willing to pay for a two year service contract ($2000). June 2021, here is where the issue gets bad. Again, had to call to get them to come out and fix the same unit again. This time it was a leak. I asked what could be done. The gentleman that was here said, "two options. a) you must get a new unit; it will cost $10k but the owner is willing to do it for $9k. b) we can seal it, will be a short fix and last another year possibility." I took option B , due to A) I hadn't researched AC units and B) was leaving out of town and didn't have time to do it. Now the issues begin with this company. 1 - After fixing the issue in June 2021, the AC unit wasn't working. I informed the front office that it wasn't working and needed them to come out again the following day. They said, none of the their repairmen are in Houston all live in San Antonio. Informed them that it needs to be done. So begrudgingly they sent someone back. The repairman stated that when they started the AC unit up again, it tripped the circuit breaker. Ok, cool. 2 - When calling them last week after receiving an voice mail, Liz (office manager) stated that the person I was looking for was calling about a payment that was due. My response was, "ok, but the situation isn't fixed. It is still hot downstairs." This is when Liz gets belligerent, she accuses me of not wanting to pay my bill (even though I never received an email) and states that its because I waited a month for AC to go out before telling her that. She then informs me, "its obvious you don't want to pay your bill, we sent numerous emails and made calls to inform you of bill." My response, "a) Im not declining to pay the bill, b) never received an email and when I did get a voice mail I called you." Her only response was, okay how will you be paying for this? I told her that I would like to talk to the owner. Her response, "The owner doesn't deal with this kind of stuff. He won't call you. I will get the manager to call you." 3 - The owner actually calls. I give him props for that. Informed him that the call was being monitored and recorded. He was fine with it. Got verbal confirmation. I let him know the following. A) Im not refusing to pay the bill, but would like to see the email. B) Liz informing me that I was declining to pay the bill even though every single bill that they emailed me was paid. C) That I was dodging calls, even though I wasn't as there were only three calls on the same day done. D) Liz basically putting blame on the AC unit not working back in June when they had to come back on my house. I informed the owner that all they have to do is send an email. It's been over a week. Still waiting on that email. 4 - What I have found out since that conversation. A - The service contract of $2000 was actually a price gouge as most contracts after researching was between $139 - $200 a year. (BTW, I never received a call to have maintenance done during the first year.) B - The parts used back in June 2020 with the coil and compressor (or whatever they supposedly fixed) allegedly are the same that needed to be repaired. C - I sent an email to their company informing them that I would contact the BBB and TDLR if they did not respond to my email with itemized bills of the work they did. I also let them know that the contract I had agreed upon could be put toward the amount owed. They have yet to respond to that email as well. It has been five days or that email sent. Look if you are in San Antonio, they are local probably more "customer service friendly" but if you live in Houston many better options. Next for me is to contact BBB and TDLR to inform them of their practices which I deem unprofessional. read more

Hi everyone I've been meaning to post about my experience of replacing my 3 HVAC systems over the summer. I have a really old home that had 3 HVAC systems that were between 18-25 years old each. Each slowly failed over the summer one by one requiring me to replace them all. They all ran on the old R22 refridgerant which is unbelievably expensive to refill locally unless you buy it online. We had gotten some bids last year 2017 and were quoted 25k-30k by different companies. We needed to replace a 2 ton, 2.5 ton, and 3.5 tons HVAC system. This past summer I took 4 bids on a Friday. I requested bids for the lowest cost system at 14 SEER. ARS Rescue Scooter gave me a bid $19990 for 14 SEER Carrier Sears gave me a bid of $21113 for 14 SEER Kenmore Abacaus gave me a bid of $28000 for 14 SEER Church gave me a bid of $30412 for 14 SEER Trane I'm probably similar to everyone else as this is not my area of expertise and I rely on other people to give me a fair bid, relying that they're being truthful and fair. That first day all of these people continued to hover in my home hoping to be the last one to give their sales pitch. They all tried the pressure tactic that if I didn't sign that day they wouldn't be able to guarantee that they could install it this week. It felt very similar to buying a used car and incredibly annoying. They all also said if I found a better price they would match it. I took the weekend to think it over and did some research. Turns out the HVAC units themselves only run $2000-$4000 each depending on what brand at 14 SEER. Therefore it should have only run about $6000 to $12000 for the 3 units I needed. The rest of the cost was for labor. People were charging me $8000-$18000 for labor!!! Looking into what went into labor, it consists of adding duct work, installing air handlers, installing the HVAC systems. I only needed the air handlers installed in their preexisting space and needed no additional duct work added to the current systems so I couldn't figure out how they justified $8-18k for labor. The following Monday, I took additional bids, but this time I let each HVAC company know to just give me the bid and to leave my home as soon as possible. I also let them all know that I already had multiple bids from Friday and had more coming on that day and to give me their best price. Village Plumbing gave me a bid of $23403 for 14 SEER Lennox H-Town gave me a bid of $14700 for 14 SEER Rheem Courtesy Air gave me a bid of $14380 for 14 SEER Ameristar Texas Air Repair gave me a bid of $11800 for 14 SEER Ameristar or Goodman Eventually I decided on Henry from Texas Air Repair even though other companies said they would match or better the offer. I personally think that people who give their best offer up front should be rewarded, not people who high ball you then drop their price $50 below the best bid you find after the fact. I upgraded the brand that I purchased and ended up purchasing a 2 Ton, 2.5 Ton, and 3.5 Ton 14 SEER Trane units from Texas Air Repair for $13500. I have been happy with the quality and the professionalism displayed by Texas Air Repair so and would highly recommend in the future. I definitely learned a lot about HVACs and hope this experience helps someone else out there from getting gouged. read more

There are three things that will win me over when I have several quotes to choose from: 1) Prompt response on estimate 2) Flexibility/Availability for service 3) Cost. The AC drip pan located in my attic was full of water and the drain needed unclogging. Simple service. I reached out to several companies for a quote and Henry from Texas Air Repair responded instantly. Not only was he the most competitive, he even offered to check the rest of my HVAC system to make sure everything is running properly in preparation for the summer. He made a couple of recommendations on products that would help preserve the longevity of my AC system but he wasn't pushy about buying the products so I really appreciated that. Communication was super easy. We texted instead of phone calls which is sad to say, the most preferred method of communicating these days. I know, typical millennials right? Henry was able to come out on a Saturday which was incredibly convenient for me. He showed up on time and his work was fast and efficient. He even tried cleaning up some of the insulation that fell from the attic and that was completely unnecessary. He goes above and beyond to satisfy his clients, and it shows in his work ethics and performance. I will definitely be referring him to all my friends and family. read more

Texas Air Repair is a one of a kind business ran by a one of a kind owner. Henry came out to my house to only do maintenance. However, he was able to catch soon-to-be problems and tell me their significance. He saved me a lot of future headaches. Additionally, he was able to find hard to find sized filters for me and personally deliver them to my house. The business is accessible anytime so you won't have to sleep at night with no heat, or, god forbid, serve a Houston Death Sentence-- aka a summer day with no AC. I highly recommend this business, they go above and beyond other hvac companies I have dealt with. I am very glad I found it! read more

Preston showed up with a mask and worked on the job in heavy rain. The service was great. He was very patient with explaining things and educating us what we need to do for proper maintenance when he was soaking wet. Five star for the hard working man!!! read more

Albert came out and inspected our 25 year old HVAC system because the a/c wasn't working. Because of the age, we expected that replacement was probable. He gave us options for repairing or replacing the system. We chose replacement. TJ, Carlos, and Chris came out that evening to install the new equipment. They were professional, quick, and efficient. From the beginning of the inspection to the completion of installation was less 6 hours. The new system is functioning as expected. read more

I had three quotes done on my furnace and A/C. The first guy said I will have to replace the units by just looking from the outside of the furnace. The second guy said I just needed to replace some parts, again by simply just looking at the outside of the furnace. Henry with Texas Air was my last quote and seem to be the only honest one by telling me that he could not give me an estimate by simply just looking from the outside, but would have to open it up and run tests to confirm what really needed to be done. Henry and his team confirmed that both the furnace and A/C units should be replaced because 1) Furnace was nearly dysfunctional and 2) The A/C unit was a different brand from the furnace and therefore couldn't communicate as well. Henry gave me a great price that was even less expensive than the first quote. He was very personable, knowledgeable, clear and honest in his approach. His team did a thorough job installing the units. Highly satisfied with this company! read more

My parents had an issue with their AC and I was able to call and get a hold of someone right away. The dispatch was quick and they were able to send a tech named Dan to help with the issue within 45 min. I cannot recommend this company enough. Dan really went above and beyond and had the patience to explain what was wrong and what the solution was. He took the time to explain what he was doing every step of the way. He also made sure that my parents knew how to keep the AC running smoothly through this Texas heat. We definitely recommend to anyone who is in need of a reliable company. read more

Not sure if the reviews here are real. I find this company not honest. While messaging though yelp was very prompt and professional, the person that came, from the first impression, just did not seemed honest. While the website states they go through the checklist for maintenance, this person that came did not do one. The entire maintenance took 15 minutes. We had issue with the duct work. He gave us two options, and the cheaper option was like $1400. I just got the work done for $200. This kind of company puts bad name to honest businesses. read more

Dan came to our house Friday night at 9:30, he fixed our upstairs ac within 30 mins. We had another company visit 3 times this week to fix the same issue he did with one visit in 30 min! He knows his stuff, is respectful, and fast. I asked him to keep the noise level down if possible because my one year old was trying to sleep (night two no ac..) and my baby slept through the repair in the attic above him. Thank you! read more

Texas air repair recently performed a tune up for my ac unit. Dan was the technician and did an outstanding job. Showed up on time, explained to me what he was going to do and why, showed me some other issues that he felt needed to resolve, and fixed them. Would definitely recommend Texas air repair and their tech Dan and I plan to use them for future work and tune ups. read more

Great guys to work with. They took care of my system and matched the other quote I got. It worked out for both of us. They were really professional and showed me all the work they did. I will likely be doing business with these guys moving forward. read more

Daniel came out the same day, a Sunday. Daniel was professional and polite. He was efficient, straightforward, and sympathetic. He didn't try to upsell or downplay the situation, and was honest about the system. A/c is a closed system and should never leak! Adding Freon is a patch, not a solution. An option, for sure, but no fix, and he was very straightforward with me about what to expect, which I appreciated greatly. We know we need two complete systems, and we won't hesitate to ask Daniel for a bid first!! read more

Today was Sunday 7a. Henry answered and soon after he and his team arrived. He found a leak from outside unit and bad breakers. My tenant said they did a FANTASTIC job! Thanks Henry! read more

I called Friday noon time while my regular AC guy was busy until Monday. The tech Dan showed up in the afternoon. Dan is polite and found the problem. A loose wire is reconnected and a rusted pressure valve nozzle is cleaned. He is honest about the problem. The price seems a little high (200$)since I have few rentals and frequently use AC service. Normally, just a simple fix without any parts change is $75-125$, after talk to him, got a discount to $180. read more

Called on a Friday, they came out for the estimate on Saturday and walked us through what they found and options to make us know and feel more confident in the air quality in our home. No hard sell and no oversell. They actually told me we didn't need what I called them for. Super nice people. More service companies need to use this model. They earned my trust and business. That is a rarity these days. read more

I first became a customer 2 years ago when my ac unit abruptly stopped working right in the middle of summer. The team showed up the same day and informed me I'd need a new unit , they were able to complete the entire job and made the entire process so simple. This past week I was having issues with cooling and they showed up and fixed the issue within no time. I highly recommend, I usually don't leave reviews but as a customer for over two years I felt like I needed to because of the amazing service I consistently get. Thank you so much! read more

I have had a very pleasant experience so far with their service. Henry (the owner) came to my house for a combined maintenance visit and repair call. He was very professional and explained everything he did and what he found (even showed me pictures of what needed repairs). He went over the estimate and explained my options, he even went the extra mile for us and made more than one call to the manufacturer to make them honor the warranty (and it worked, he saved me close to $2,000!!!). He did a temporary fix so that my AC works until they can return with the parts to do the repair next week. I highly recommend them, I will be passing along his card to my relatives and friends. read more

This is a late review but I still wanted to make sure I gave this company credit. Last year my AC went out and I went through Home advisor and Henry was the first to respond. Henry came out and took his time to explain everything and was very respectful. I ended up buying a window AC unit and pretty much lived in my room for over a week. I wanted to take my time and do my homework since this is such a big expense. I probably had 9 different quotes and learned a lot about air conditioning units and different brands of air conditioners. Henry was not pushy at all and was very patient with all my questions I had and was very quick to respond to all my emails. Long story short I decided to get my AC unit from Texas Air Repair and I am very happy with my new Trane. read more

Henry and his team are excellent. They are thorough with their inspections, and really take the time to sit down with you and explain where your issues are and what options you have to rectify them. All their quotes were beyond reasonable and Henry and his crew were professional and timely. I highly recommend them! read more

I reached out to Henry at Texas Air Repair for a second opinion after attempting to go through our home warranty. The first vendor that the HWA sent out fixed our capacitor but upon service he informed us that our compressor also needed to be replaced and that our AC would not last much longer. He gave me an outrageous quote of $7,500 WITH assistance from home warranty and this just didn't sound right. Henry came the following week as promised to look at our AC unit and compressor and told us there was no need for repair, and he was not looking to make money off of us, he just wanted to be honest with us. You don't know how much this was appreciated, as there aren't a lot of honest people in this industry. He still looked at everything and even in the attic, at no cost, just to give us peace of mind and I can't thank him enough. We will certainly recommend his services to anyone we can, and will use him for future reference when and if we do need any repairs. Please contact them if you are hesitant, they will come out and give you a free quote, with honest service and prices. The staff was also very helpful, friendly and professional so I HIGHLY recommend Texas Air Repair. You won't be disappointed! read more

This company replaced my upstairs air conditioner last April 2020. They were average as far as customer service. Days after the job was completed, they behaved in a very pushy way and demanded for me to allow someone into my house to take pictures of the finished job and threatened that the warranty wouldn't be active if I didn't. I gave them a date and they didn't show up. This year, I had an issue with the upstairs AC not working and I reached out to the company. I messaged the owner, Henry on Yelp (the message shows a Read Receipt but no response), I called the company and a left message and I attempted to make an appointment online. I never heard from anyone. I reached out to another Houston based company for my downstairs AC and they came to check both units. The upstairs AC wasn't working due to a clog in the drainage pipe but they let me know that TEXAS AIR REPAIR didn't even replace the drainage pan below the AC in the attic. They simply installed it over the old pan that is smaller than the new one. I would not recommend TEXAS AIR REPAIR. They have poor customer service and seem very shady. read more

I called these guys at MIDNIGHT on a Saturday and they came out and had my A/C back up and running by 2AM. High quality professional repair work and extremely impressive customer service. Can't say enough about these guys. Highly recommend them for any of your AC repair needs. read more

They're awesome!! They replaced my AC system. Best price, wonderful and personal customer service. I would call them back in a heartbeat if I have another problem. read more

Henry was very responsive and upfront with his assessment and repairs. I would recommend his team to anyone looking for AC repair in Houston. read more

Very fast service!!!! Excellent service. Very happy with Alex. Will recommend to all the neighbors!!! Thank you Alex.

Dan is a pretty amazing guy and repair person. I had a major motor issue with my A/C and Dan stayed on it until it was resolved. He communicated effectively, was prompt, and provided a clear explanation of what was happening and the solution needed. In the end the pricing was fair (for great service) and he was an all-around friendly and knowledgable guy. I'm 100% confident I have found the A/C maintenance and repair company I will stick with in Houston. Thanks for the great service, Dan! read more

They were excellent with responding to my request and making availability to see me and let me know the what the house call would be $75 even though online said $29 but I was desperate. After a brief inspection I was told the copper coil has a leak and needs to be replaced. Depending on the "fitting" I may also need a new outside unit. Either way my estimate was thousands. I was not convinced so I let him know I was going to get a second opinion. Thank God I did no new copper coil was needed it was a pretty easy fix with a switch that needed to be replaced as well as needing a new thermostat. $450 was my total. Honesty is hard to find. read more

Dan was very professional and great! I was glad it was nothing major wrong with my A/C but he made sure to double check everything. Very informative and nice. Thank you for a great experience with Texas Air Repair! read more

Texas Air Repair was by far the best customer service, we had another company come out to fix a fan and it was a $900.00 install. The house was still not cooling. Preston came out told us the fan was not the correct fan for the unit. We were in need of a new unit and our duct work that we had was less desirable for our home. He quoted us a price on several options they also offer financing. We selected not to finance due to the great discount of paying cash. His team was great, very professional. One of the guys stepped off the joist and his foot came through the ceiling. We called Preston he came out and had a Sheetrock man (Gustovo)out there the next morning they fixed the hole and you cant tell there was ever any damage. Gustavo also painted our house the next weekend and he did a fantastic job. We were so pleased with the service we received from this company. Preston is a fair and honest standup guy and was easy to work with throughout the process. Preston, text me after the install to check to see, we indeed were in a cooler house. If you need a new system or work done Texas Air Repair is by far the BEST!! read more

Called this place after a blunder of wasting time with another place that shouldn't even get free advertisement. Even though they were at tad bit behind schedule my appointment day it was no problem when you're assured you just may have to wait upfront. Young lady in the office kept me updated though so thank you! Dan came out still after his long day of work with the most positive attitude. Took a look did what I needed. I was actually trying to buy more services or product and Dan was very honest about everything. So only did what was needed! I truly appreciate company's like these that work with they're customers instead of stressing us even more! I cannot thank Texas Air Repair enough! Start my loyalty account up because I am not am going anywhere! CALL HERE FIRST DO NOT WASTE TIME! And Dan needs a raise!!! read more

This is the best Air Conditioning Repair Company in the Houston Area. I found them here on Yelp and called, at 10pm. I was surprised to learn Dan was on his way and arrived at 10:30pm. He resolved the problem in half an hour, double and triple checking the system. He didn't try to up sell a complete replacement like ARS and other companies I have dealt with in the past. He just fixed the problem. Great service, excellent work ! I recommend them for all your Air Conditioning and Heating issues. read more

We called Texas Air Repair after one of our current systems was found to need a compressor and Freon replaced. The cost of replacing the old style Freon and the short warranty made us look at replacement alternatives. They came out within 2 days and reviewed our current system and made recommendations for replacement with multiple systems. After our selection, they were able to come out 2 days later (the delay was on our side) and completed the removal and installation of the new system in 1 1/2 days. The technicians were well trained, produced high quality work and cleaned up after themselves. The owner came out and reviewed the final product with us and answered all of our questions including starting the heating and AC portions of the system. I would recommend this company with full confidence and will use them again in the future to replace our other system. read more

These guys are beyond *excellent*. Knowledge, professionalism, and installation quality - I can't say enough. They arrived on-time for the days they were scheduled, the owner was entirely devoted to the work and the quality of the install. They did an awesome job and now the house is cool cool cool. Can not recommend anyone else for A/C work - these guys rock! read more