We had a great stay! Price was very reasonable for one night. Room was very clean, and seemed like…read moreit was modern/updated. We had no issues with the room overall. We got to choose between staying on the 3rd floor (spa/gym floor) or a higher floor, and we chose for the higher floor which had a decent view. The casino seemed older than others we been to, but it seemed the hotel portion was updated. There were several elevators we could use, and it was nice that it was a clear glass elevator so you could see out. We did not hang out at the casino, but it also seems a bit older. You can definitely smell the smoke in here. We only tried the Purple Parrot for dining and it was solid. There seemed to be a seafood restaurant and it smelled quite fishy in that area. They have an arcade on the second floor for kids. We ended up finding several machines that were broken so we got some free play out of it, which was fun. The arcade seems to be open 24/7 but redeeming rewards may be during limited hours. The spa was great! The gym area was also pretty good as well, many machines to use. They also have yoga mats to use, but my only critique is there is not much space to lay your yoga mat in without feeling like you're in someone's way. However, the gym was not very busy at all in the morning time when I went. In the gym, they had a water refill station, towels, and fruit offered. Remember to bring your hotel card because they will ask that it's scanned at the entrance. Service was friendly at the front desk at check in and check out. We also requested some more makeup wipes from the house staff and they provided extra with no questions asked. Overall, it was a solid experience staying at Atlantis!

Stayed at the Atlantis this weekend. Came to Reno for a family reunion…read more The rooms are very nice and look somewhat new, however for this price I would expect a lot more. My cousins picked this location because they are members of a group who used this chain of hotels and casinos often. I personally am not attracted to gambling , so I don't frequent this type of hotel. As I said the rooms were nice, but this hotel caters to the gambling crowd. My cousins got their rooms on comp, because they gamble here so often and that is great, but if you are not a heavy gambler and you are not getting a free room I cannot recommend the Atlantis.

I enjoyed my stay at the Grand Sierra Resort. My corner room was large, relaxing and clean. There…read morewere some signs of wear and tear on the couch and pillows but overall everything appeared well kept and comfortable. My room was on the twelfth floor and amazingly quiet but the hallway flooring would benefit from a deep cleaning. Although I didn't gamble, the hotel hosts a nice casino floor and several other amenities like a bowling alley, a large pool, an arcade, a sensory rooms, an escape room and a host of restaurants that range from Jamba Juice, coffee or burgers to a fancy steakhouse. I had dinner at Una Mas because they specialized in Mexican food. Overall the food and drinks were okay. The highlight of my stay was the Grand Sierra Spa! Although their steam room wasn't available, I was able to take advantage of their sauna, coed spa room and a massage. The ambiance was beautifully decorated and they offered complementary snacks and tea as well as one beverage with champagne or a mimosa as an option. I was going to give the hotel 3 stars but the spa pushed it to 4 stars!

I have stayed here, I have eaten here...I have played machines here, but I have never seen a show…read morehere until last Friday. I was extremely impressed with the space in this showroom and I thought the drink prices were very fair. We saw the Phil Collin's experience and it was so very good! The lights and sound were top notch. I will definitely see another show in this room.

I posted review one day ago and the director of marketing and social media contacted me by phone…read more They were very considerate of my needs and were able to make things right for me. I fell they went above nd beyond in researching my concerns and helping reach an acceptable conclusion. Knowing that the Peppermill management was willing to reach out leads me to believe they really are concerned about their clientele.

The Peppermill is a breath of fresh air, literally, for a casino…read more It's bright and although there was a slight whiff of cig smoke, it wan't bad at all. Not sure what type of filtration system they have but it works. We went for cocktails and to watch the Giants game at the enormous Sports Book. So many screens, from giant to 55". It was packed but our waitress Sarah, was fast and charming. We will probably stay at the Peppermill the next time we go to Reno. Well done Peppermill!

We won a 2 night stay in a raffle (Summer 2025) and the offer expired December 2026…read more I figured since we had to redeem another hotel stay in Tahoe (using that hotel credit expired in September 2026)- let's knock out BOTH visits during our birthday month (June)!! Hubby emailed Element for our dates and all we had to do was bring the paper certificate. Since the certificate itself didn't mention what type of room we'd get... we were just waiting for the "element " of surprise. LOL Check in staff made the process easy. And even helped us search for our Bonvoy Marriott Rewards number (that way we get credit for our stay). This was our first time staying at an Element property. The interior and furniture give West Elm catalog vibes. There's that scent from the lobby, you can even smell from the outside (with doors closed) and I'm not sure if it's White Linen or White Tea... but, it's very relaxing. Upon check in- we were already exhausted. I read the day before our visit (from a Google review)- that a guest had changed into her bathing suit, walked all the way to the pool- and was disappointed to read a note that the area was closed for maintenance. So, when hubby was headed back down to the lobby to return the luggage buggy- I asked him to inquire about the pool. Since nothing was mentioned when he initially checked into the hotel. When he came back up to the room- he did mention the pool is closed. Well, bummer! That was the ONE thing I was truly looking forward to at the property, was a good soak. Well, that saved me the time from getting into the bathing suit and walking all the way down- then coming all the way back up to our room. :/ * Suggestion- Staff should just automatically tell guests about this issue. We had a Standard King room, that was actually situated behind the neon ELEMENT sign at the guest lobby driveway entrance. Thank goodness for black out curtains. I like a good nightly city view- but, being directly behind neon signs (or LED) was a bit much. Although there's no cushioned sofa, there was a decent chair in the room- that I could sit down in and enjoy my 4am coffee. The other chair is a stiff desk chair. Other perks that offered daily at the lobby bar is a Relax Hour. From (5-6pm, I believe) is complimentary wine & beer on tap. Along with cheese cubes & sliced French bread. The following hour, complimentary hot loose leaf tea. 24 hour coffee is available in the lobby that has a huge sitting area along with a communal table. Complimentary breakfast was delicious. There's a hot kitchen, and on our first day was either Honey Ham or Roast Beef omelette. Our second morning was French Toast with sausage links. Of course, the Chobani Yogurt bar was the highlight to breakfast! We had complimentary parking (garage). And Element is in a great location. A quick walk to Reno Public Market and there's a huge dog park off Red Drive.

Was super excited to book this hotel for a staycation for my sons birthday based off the location…read moreand beautiful pictures of the pool/hot tub. We go to check in and after paying we were told the room wasnt ready yet and would be a couple more hours. No big deal, I asked can we still use the pool while we wait as we already unloaded our car. We were than informed "oh we don't have a pool/hottub". In no way was this the woman's fault working, but after swiping my card for a one night stay at almost $300.00 I immediately informed her this was the whole reason of our stay was to utilize the pool. I was then put through the ringer when I called Marriot Corp. who are"investigating" the false advertising situation. This took over an hour and now its been approaching two weeks and the charge has not been removed from my account. Dont stay here if you are expecting a pool. Super disappointing not only for the financial situation but for my son who was looking forward to his bday weekend.

As a foodie, it is so hard for me to choose a favorite however, Asian cuisine is always at the top…read moreof my list. The Atlantis Resort and Casino is already a must stop spot whether you're a Reno local or visiting Reno for the first time, so while you're here/if you haven't already, you definitely need to check out Red Bloom. Red Bloom brings a unique blend of popular cuisine from China, Japan, Korea, Singapore, Thailand and Vietnam to create a great menu of variety and flavors. From atmosphere, to food, to service it was overall a great experience. Transparently, it isn't often I receive 'bad service' however this particular day at Red Bloom, exceeded expectations. Not only was staff incredibly kind and welcoming but they truly delivered a quality customer experience. Everyone was incredibly hospitable and checking in with us regularly, we felt like VIP members and this alone created a very positive ambiance for our meal. We had such a hard time deciding on our options that day but ended up going with a number of appetizers rather than entrees as well as a Mango fruit tea boba! I'm a sucker for boba and the tea itself was super refreshing and very aesthetically pleasing. I'm not a huge fan of pork plates however, there are a few that I will bend for and the Pork Bao Buns are what bring me back to Red Bloom every time! They are such a nice texture and the cucumber compliments the meat very well. We also grabbed the BBQ pork buns, Crab Rangoon and lastly some Shrimp Har Gow which we topped with some chili crunch and soy sauce and it made a great bite!! Overall, it is always a great experience at Red Bloom. If you're looking for quality customer service, hospitality and good eats it's definitely worth checking out!

update: went on a busy weekend sunday recently…read morethere were only two servers one on each section it took 20 mins to make non alcoholic drinks, the ancients drink and a lychee tea 30 mins for the food to come out this was a long time for the wait dim sum was ok sui mai was good, the best out of all shrimp har gow fell apart and was not presented well sauteed chinese broccoli was ok mediocre service hurt this review i suggest to hire maybe one more server to cover as a floater, as food and drinks were not delivered in a timely manner definitely more headcount to cover grounds

Such a great location downtown. Connects to Silver Legacy and Circus Circus. Always seems busy with…read moreplenty of restaurants, shows, and gambling. We've stayed here a few times, but this time we ended up in the Player's Suite which is amazing. Very spacious with plenty of seating and a jetted tub in the room by windows. It also has a nice bathroom area and walk-in closet. If you're staying for a while you may want to request more hangers because there are only about 5 plus the two on the robes. Not really any dresser space either. In general it's a great room with automatic blackout shades. It's not like we were spending all our time in the room either. So it was plenty big to have friends meet up here before heading out, etc. we'd come back again to stay either in a standard room or the suites (preferably the suites). Staff are always friendly here too from the valet and entire check-in staff to restaurant, maintenance, casino floor, etc. all staff are smiling and ready to assist.

I have never been in a room at the Eldorado but I can certainly talk about the casino, eats, and…read morecondition of the place. Over 50 years ago the Eldorado opened. There was no "Row" and there was a whole lot more coemption back then. Harrah's, Harolds Club, Mapes, Silver Spur and others. There was a grocery store where the Silver Legacy now sits, and the Eldorado was a standalone offering. Given its age and how many casinos have come and gone since they opened, the property is well maintained and seems to keep with the times. The buffet was the last one in downtown with high-quality food (sad loss). What remains of the food choices is solid including the amazing coffee and freshest pastry shop, they are worthy competitors for the area. The Row concept has really kept the Eldorado a viable choice for visitors because they essentially get 3 very different casinos for the price of 1 under one continuous roof, all with free parking. Don't forget the many downtown events that they sponsor or are very involved with. The 44th Great Italian Festival is coming up October 10 & 11th in 2026. It is typically the 2nd weekend in October annually.

Ben is the consummate professional. His explanations of issues and plans for corrections were…read moreoutstanding. I would recommend New Phase Electric to anyone needing a professional electrician. Competitive Pricing, Clean Work and a Good Human. Thank you, Ben.

6/30/26- okay Yelp.. where's the edit button to add more stars??…read more.. Reached out yesterday to several contractors.. Scheduled an appt. for today.. Yesterday, my Lexus stopped charging, then the lights in the hallway wouldn't go on.. Second time in the last two weeks and getting very frustrated.. You ever meet someone and you get a feeling of relief.. his laid back demeanor and experience put all my thoughts back in a happy place.. Lucked out as he had some time to install and run conduit.. plus add another outlet...and replace the breaker My life is complete with having a go to electrician!.. Thank you so much!!

Food: The variety of food choices were plentiful and delicious. I am of Asian descent and the chow…read moremein, fried rice, salt and pepper shrimp, were delicious! I made a taco and the ground beef was seasoned perfectly! Meats: The roasted turkey and sausage were exceptional. The prime rib and steaks were overcooked and dry. Salads: I loved the variety of salad dressings available! Fruits were sparse. There was only watermelon available. Soups: Clam chowder & pho were delicious! Desserts: Tasty and the portions were too large. Recommend making the serving sizes smaller to decrease waste. I stumbled upon the horchata and Melon drink dispensers. What a great find. Very tasty and fresh! Service: Our table server was Mauricio. He made the dining experience so pleasant and we felt like a VIP. He was very attentive and served with pride and a genuine smile! This was our first time at this buffet. We were instructed that we earned a one free person meal but after looking at our bill, we did not receive the discount. We were a party of 12 but we were good with being assigned 3 separate tables. They were gracious to keep us in the same area. Thank you. Ambiance: Warm, inviting. The plates were very accessible. Booths were roomy and very comfortable. Recommend: Moving potatoes near the meats area. It was a difficult find. We will return! Thank you for your service. Rondez

I have lived in Reno for 13 years and I suspect I have eaten at Toucan Charlie's at least 50 times…read more I have long regarded as the 'to go' place for visitors. Well, not any more. I arrived at 1140. There were maybe six customers in front of me. It took 25 minutes to get seated. There had only one person checking in guests. There were 3-5 hosts waiting to get guests to their tables (I have never seen this before). Okay, let's get to the food. Birria dry and not much taste. Spanish rice was wet. Steamed clams were awful; the liquid was oily and smelled fishy. Ma Po tofu was cold and tasteless. Boiled shrimp were tiny. Orange (?) chicken was a little tough and did not have a lot of flavor. Pho was insipid. (Chinese) beef and mushroom was not tasty The only things up to the prior standard were the Smoked trout Sautéed cod Sesame ball Deserts were as expected. Service by Delphina was excellent as always. Even with 'the Monday locals discount,' the bill came to $82 for two, less tip. Given the drop in food quality, it is overpriced. I have eaten lunch at Golden Corral (in Maryland) where the food was more satisfying and cost 40% less. I won't be bringing my Reno guests here any more. So after many years of 5-star ratings, today, they get a 3-star rating.

5 stars for the awesome prime rib. They didnt have anymore end cuts left so the waiter had them…read moregrill it which probably made it even better than it would've been just sliced from the slab. Their cheese plate is also excellent as an appetizer. If it wasnt for the prime rib being so delicious I wouldve been disappointed they got rid of that french onion soup they used to have in a real onion. Ambiance is always great here one step below the steakhouse in terms of decor but still elegant and intimate for a date or nice dining room dinner. The red pepper tomato soup was a bit odd. Not bad but just something I never had anything similar. Oysters were good but they could have done a better job with the shells since some fragments ended up in the eye of the oyster.

This review is mainly for the happy hour at Bistro Napa - which they call Social Hour, daily from 4…read morepm to 6 pm, excluding holidays. Located on the 2nd floor of the Atlantis Casino, Bistro Napa is an upscale restaurant serving American fare. It gets pretty packed during Social Hour. The venue is dark and chic. The menu consists of appetizers, some entries, cocktails, and mocktails. We've dined here several times. With their half-off pricing, the items are are reasonably priced. Their prime rib sliders are delicious and the caramelized onion and applewood bacon flatbread is crispy and tasty. Their mocktail Cucumber Herb Cooler (muddled cucumber, lime, rosemary syrup, ginger ale) is one of the best mocktails Ive ever had: refreshing and balanced!