had an experience worth raving about at FIRE MOUNTAIN CLEANERS. was briefly in town between…read moresignings and needed some dry cleaning done quickly. Geraldo and his crew took great care of me and offer 24-hour turnaround. dropped off two shirts (to be laundered) and two pair of slacks (to be dry cleaned) Friday morning and picked everything up Saturday. next brief visit home, I brought in another pile of clothes. not in a hurry this time, dropped off Thursday evening and picked everything up Tuesday. nice folks. fair pricing. excellent service. highly recommended.

We came in today with a few items, some large jackets that hold sentimental value, a few suits (one…read moreof which was over $2000) and other items. The young woman behind the desk was extremely rude. She stated that the suit could be repaired, but that the seamstress "doesn't like doing that, because it's so time consuming." WOW. That's great customer service, right? Then it came to the jackets, she said it starts at "$65" with an eye-roll. At that point we left and took our business elsewhere. We've been coming to this dry cleaner for over a decade. What shame to see it in the hands of such a disrespectful person.

They ruined one of my shirts. Got it back with a new stain that wasn't there before and isn't…read morecoming off. They are also very expensive. Won't be going back.

Absolutely amazing!! Got my wedding dress sleeves tailored here and they did a great job! I also…read morehad them press my dress and it was PRISTINE. But the MOST amazing thing was they altered my fiancés Versace shirt which is silk twill. This is a very complicated and specific job and they did amazing!!! Highly recommend this place for any and all services they offer. Extremely professional, well priced, and excellent customer service!

Annie's is expensive af. Threw away my hangers even though she told me to leave them to not waste…read morehers. Worst of all, did not get the small stain out of my blazer which is the reason I brought it in. Just don't.

Annie's does really good and reliable alternations. I have been using her for years! I do suggest…read moreyou call ahead to confirm your item is ready as sometimes deadlines get pushed, but, she is ALWAYS reliable when I have a solid due date! I am always happy with her work!

Very nice owner and staff. Quality dry cleaning as well as alterations. Alteration prices are…read morelower than competitors in the area. Located next to Sprouts.

Turned a white boss button down from white to pink and it was nothing but arguing that they didn't…read moredo it. Lost my business.

I brought in two relatively inexpensive loungewear outfits to be pressed. Seyed was friendly and…read moreprofessional. But the first thing I noticed was a sign in their front window indicating that they care about the community and the people in it by offering a service that I've shared a photo of in this review. Pressing my two outfits elevated them, and I really appreciate how much nicer they look. Weeks later, I brought Seyed a cherished stuffed toy that needed some "maintenance." He handled it with care and expertise, and I can't wait to regift the stuffed toy to my future grandchild. I highly recommend Melrose Cleaners for all of your garment needs.

BEWARE: This is not a dry cleaner, as advertised. I brought my wedding dress there to get some…read morelight dirtying of the train cleaned. They were supposed to have my dress done 9/4 but did not complete it until today - with my wedding this upcoming weekend. They wet washed a beautiful $6000 Alexandra Grecco gown, a buttery soft silk crepe. It now looks like it is tie-dyed with stains, only a few patches of the original ivory color showing through. It also feels like cardboard now, the buttery softness completely turned to starch. It is legitimately unwearable. I am at an absolute loss how absolutely idiotic it was to wet wash it when I asked specifically for dry cleaning. And it is clear with that material type and the gown type that you would not just throw it in the wash. We can tell it was wet washed because the hook is now rusted and the soft crepe feels starchy. And, the staining is all over the gown, even in the lining underneath. There are also at least 7 snags on the dress, and black marks all along the bottom. They tried to tell me that because the "dress is old" it should not have been cleaned. However, Alexandra Grecco did not even start making dresses until 2014, so its wild that they think this dress was an antique. Also - if you have reservations about its ability to be dry cleaned TELL THE CUSTOMER! Don't just ruin it!! I genuinely don't understand how they could mess this up that bad but DO NOT use them for anything, ESPECIALLY anything you care about or need dry cleaned. Then to keep the dress weeks after the original date it was supposed to be completed gave me NO TIME TO FIND A NEW DRESS. These people are terrible. Buyer beware.

Used the wash and fold with pick up and delivery twice in the last month …read more Very impressed with the quality of service , instructions followed , and the value . Huge time savings for me and well worth it . Thank you !

Check my review history, I respect business owners who aren't scumbags too much to ever "hate" on a…read morebusiness. Oceana is run by John. Ask for him by name. The first couple of times we used their fluff and fold service it was decent enough, other than getting a random extra pair of boxers that weren't mine and a couple of other peoples t-shirts... The last time we used them, they gave us back thrift store clothes and kept our actual clothes... John, the owner shared with me he had continued to employ a drug addict who has done this before. He was so sorry and embarrassed and wanted to know how to make it right for us... We agreed that we'd try to asses the value of what we lost and let John know. This was an amicable enough call. He seemed dejected and sad but expressed a desire to make it right. Fast forward two months now and John and his wife Kelly have patronized and attempted to pacify me multiple times with multiple excuses on why they weren't honoring John's own request to compensate us for our losses. Neither has even offered a refund. It's hard to tell fact from fiction, but it is clear their goal is to brush losing $750 worth of my wardrobe under the rug. I've waited over two months for compensation, and even offered a reduced settlement price as an olive branch to show I recognize running a business can be costly and difficult. The staff all seem to say the same things about John and Kelly, they are rude and short with people and try to undercut pay and etc. It shouldn't be a surprise that after the business makes a mistake they accept zero accountability and word for word today told me: "What are you going to do, sue us for $750? Go ahead!" Okay. ‍ Needless to say, I don't think people like them should be able to be in charge of other people's careers let alone run a business. Avoid at all costs.

I brought in a brand new trench coat that needed to be taken in on the sides and shortened. The…read morecharge was higher than I would have loved, but fair. Here's where the issue may have started - Pedro (I believe was his name) asked me to keep/hold onto my trench coats belt, so I did. I was told it wouldn't be a week for the alteration. Overall it would be a weeks wait, which for the work was reasonable I guess. I came back that Wednesday, at 3pm, and was told it wouldn't be ready until 5. Which leads me to believe it was finally being worked on that morning/afternoon. Again fine, as long as it was done right and not a rush job. Since I was there I prepaid so I could pick it up on my walk past the shop in a few hours. Unfortunately, upon getting home I realized they removed the belt loops to take it in and didn't put them back. I tried calling but by the time I had tried it on at home they were closed already. Went back the next morning at 9 when they open and they were closed with a sign they'd be back at 11. Showed up at 1050, since I needed it fixed asap. I had to wait a bit for Pedro to get back to the store to speak with me, but he remembered me and had my belt loops saved in the back, he'd just forgotten to put them back on. He was able to fix it same day, and now my jackets great and fits like a glove. They're close, seem fairly priced, and did good work once it was done correctly so I will give them another shot for sure.

My son had just purchased a new suit and needed it pressed . They seemed to have a lot of good…read morereviews so we gave them a try and I'm glad we did . Drop off was super easy and we didn't need the suit back fast so we gave them 5 days . It was ready to pick up the day they quoted and was a breeze to pick up. We will definitely use them again , only issue can be parking in that lot but you can park down the street no problem

He charged me less after discovering he counted clothing pieces wrong at drop off. Appreciate…read morehonest businesses.

Extremely disappointed in the customer service here. I spent quite a bit of time researching…read morecleaners with good reviews because I wanted to make sure my clothes would be properly cared for. Although it's a bit of a drive for me, I ultimately chose Cleaner Cleaners based on their reviews. My initial experience was great. Drop-off was smooth, and the customer service was pleasant. Unfortunately, after picking up my clothes and getting home, I realized that one of my pairs of slacks had been damaged. There were shiny marks imprinted all over the fabric that were not there when I dropped them off. I brought the pants back to show them and asked whether the marks could be removed. I was told they could not be fixed. At that point, I asked for a refund for the $10.50 cleaning service. The response I received was, "For what, cleaning them? We don't guarantee a result." I found that response incredibly disappointing. I was only asking for a refund of $10.50 for a service that resulted in my pants being permanently damaged, when realistically I would have expected a business to offer to compensate me for both the cleaning and the approximately $60 pair of pants they damaged. Instead, they refused the refund and offered no apology whatsoever. I was also sarcastically told to "call the pants manufacturer" because supposedly the fabric was the problem. If they believed the fabric could not safely withstand their cleaning process, I'm not sure why they proceeded with cleaning the pants in the first place. I also dropped off the exact same pair of pants in a different color, and those came back completely fine, so that explanation doesn't make much sense to me. Mistakes happen, and I would have been much more understanding if the situation had been handled with basic accountability and customer service. Instead, I left with damaged pants, no refund, no apology, and a dismissive attitude from the business. Overall, I absolutely do not recommend this establishment. My biggest issue isn't even that the pants were damaged -- it's how poorly the situation was handled afterward.