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    Tempest Technologies

    5.0 (1 review)
    PriceyComputers
    Open 8:00 am - 5:00 pm

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    9 years ago

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    Costco Concierge Service

    Costco Concierge Service

    1.3
    (330 reviews)
    0.6 mi

    Look what finally came in the mail from Costco via UPS... The Hisense dehumidifier for my Basement…read more. I ordered it a month ago .... We desperately need it to keep the mucky odor at bay , during the long winters here in NE Ohio ... Feels like Christmas No Thanks to Costco online Customer Service with Billions in sales all over the globe Namaste

    Costco Concierge Service used to be good, like really really good…read more I haven't had need to use their services for several years. I've had to call a couple of times in the last month or two about a couple of computers I've recently bought from them. While the reps are pleasant enough, All they now do is try to refer you to the manufacturer's troubleshooting department. That's about it. Maybe if you don't know how to plug in your computer or where the on/off switch is, they might be able to help you with that. From what I've read and heard, they recently stopped addressing any issues that require tweaking the BIOS on the computer. I think they still have the 90 day return policy, so there is that, but the concierge services are now a joke. FWIW: All I needed is to figure out how to get the little 3.5 mm green audio plug on the back of my computer tower to have the signal so my speakers can use it. (They work with the headphone jack in the front of the computer.) At this point I have nearly 3 hours on the phone logged in and have no answer yet. It saddens me to see that this once wonderful service has turned into a joke.

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    Tempest Technologies - computers - Updated June 2026

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