I'm going to start this review by saying that I understand this store is located in the downtown…read moreRedmond area--but that does not justify the prices. I absolutely refuse to pay more just because of the location a vape store happens to be in. It's ridiculous. A product that costs $20 elsewhere is almost $30 here--for just a refill pod, not even the full kit or device. I'm not getting scammed. I'd rather drive to Seattle and pick up a vape than pay these inflated prices. This is absurd.

I found this place when I first moved to kirkland, the associates in the shop are kind friendly and…read morevery knowledgeable to cater to the needs of the customer! They don't rush you make you feel like your bothering them when questions are asked. I have had the pleasure to see the new shop and its a kool setup and still the customer service has not changed! This is my shop I won't buy vapes or cbd anywhere else just because of the service I recieve each and everytime I walk in to purchase something! Keep up the good work!

I've been going to this place over a year at least. I like the cashier he's a nice guy but they…read morestarted selling faulty products. I've purchased two geek bars right after another and they were both faulty. The first one I thought okay it's probably a one time thing and didn't even go back to address the faulty product, but the second one I went there and told him it was faulty and he said everything is final and I couldn't exchange. The problem is that after about 20 puffs all I can taste is the battery no flavor. So I essentially wasted $76 within a week, which is disappointing and never going back again!

I will always visit and purchase from this smoke-shop. The owner is the only person there,…read moreEVER..... and despite losing the first location in Redmond to a fire, he opened up a new shop and has always been friendly, respectful and professional. I always leave smiling and with a mint in my hand. Good selection and great service!

The best tobacco shop. Has everything and tons of inventory. Super nice guy that works there. Only…read moreplace I go to if I can't make it out to the Indian reservations

Sami was extremely helpful and explained how the caliburn system operated and what the different…read morecoils were like. Thanks!!

They have what's you need! services friendly! Walk in the greet you kindly how can I help they say.read more

The Xhale store has become a most distressing place to deal with. All the former employees are…read moregone, like Dalton. The new staff are the most uptight, difficult, unpleasant sorry bunch of people you'll ever have the misfortune of meeting if you decide to shop here, which I hope you don't. These are Xhale's new mottos: It's not my problem I don't care All sales are final Xhale has already lost half their customer base.. Hours go by, and no one comes in. The people that patronized Xhale liked to shoot the shit with the employees, and vice versa.. You can't do that anymore with these new people. The sense of being on the same level as the guys working there that's gone.. Nobody feels simpatico with these uppity, frowning new people. They look at you like a disapproving parent... Don't go to this store anymore. They've lost the groove...

Gabriel and the owner of this store were very honest and helpful they made my experience much more…read morelovely and I will be a returning customer. This shop is more reliable on smoke products than other shops that I've been to.

This place is in its own league. The prices are consistently lower than alternatives, but that's…read morenot the best part. Their selection is EXTENSIVE. Brands I didn't even know existed. It's like the owner made it her life mission to sniff-out and stock every brand in existence. Cool spot.

I usually don't leave bad reviews, but the way the guy at K-Smoke Shop treated me left me no…read morechoice. I've been there a few times, and the customer service has always been poor. Last week was the final straw -- I've decided I'm never coming back. It shouldn't be this hard just to make a simple purchase. I'm sorry, but I can't recommend this place to anyone.

The reviews on this place is very misleading... I been coming here and buying my vapes and dab…read moresupplies since January 2025. They have the best deals in town no doubt and they do ask to try your vape before leaving to make sure it works because there has been incidents where people will fake swap the new vape with a broken vape which I don't mind doing at all never have I had a broken vape from them and they are super cool people. If you wanna stop by and grab some vapes they got it and they got it for deals they also keep stock updated to the newest vapes.

Over the past few years I have spent hundreds if not thousands on vape products, both online and in…read morelittle stores. Although this stores prices are more than online, I do appreciate having a local store that stands behind their products and will help when they arent functioning as desired or designed. Ali and his uncle Abdul both knew their products and features of them.. they swapped out a defective beast tank on my spriv mod and gave us good discounts on some items for spending so much with them. We will continue to shop and recommend this store.

Out of state visitor here. Denied my ID and told me to go somewhere else because he "didn't feel…read morecomfortable" well above the age of selling and denied me service. Not cool.

As I write this I am reminded of how great the service always is. Issue is either manager or owner…read moregive a nonchalant rats butt about his business. No product, hasn't been a selection of product for over 3 months now. Come in and same poor employee is here with nothing to sell or fill the product. Wish this place was back to its original composure friendly and outgoing not somber and pitiful.

If i was able to give you zero, i would do it! Because of defective non-working product you sell. I…read morebought a vape here once and NEVER will come back. You're selling product, that is not working properly (mine was working 1 hour!!!). And when people came back and asking for replacement or refund, you just talking to them like a super non-customer-oriented guys. You will never have a good reputation with such attitude.