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    Temecula Pool and Spa Supply

    3.4 (60 reviews)
    Open 10:00 am - 5:00 pm
    Updated 1 month ago

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    13 years ago

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    8 years ago

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    10 years ago

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    9 years ago

    Very disappointed. Poor service. To Mike's credit he did stop by to apologize

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    10 years ago

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    9 years ago

    Mike is very knowledgeable and has done great work repairing our pool and spa with reasonable rates.

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    12 years ago

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    11 years ago

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    Review Highlights - Temecula Pool and Spa Supply

    Leslie's only had the set and it didn't fit.

    Mentioned in 3 reviews

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    Bull Grills & Spas

    Bull Grills & Spas

    4.1(58 reviews)
    1.9 mi
    $$

    After shopping around all day (and doing a ton of research along the way) for a new Spa, our last…read morestop was Bull Grills & Spas in Temecula. We were met with Rigo who walked us around and showed us all they had to offer. They had much better built spa's at around the same prices of all the other guys. So after some talking, we picked one out and signed some papers. Delivery day!!! Two weeks later Roger (and team) showed up with our new spa! Roger and the guys were very professional, unloaded our new spa and put it right where we wanted it. They cleaned up all the trash and ran us through what chemicals to add to the spa once we fill it up, after the electric it connected. (hired an electrician) We called that next week to schedule our FREE orientation. 4 days later.... Orientation day!!! Nash was awesome! He walked us through all the spa controls, what chemicals we needed, when to add them how to test the water....general maintenance and care! He answered all my questions and made sure I understood everything before he left. So far so good! I haven't had any issue with the team we worked with and would recommend when you go in to ask for Rigo & Thanks again to Roger (and his team) and Nash for all your help!

    We purchased an outdoor grill in April 2026. Delivered on May 4th. The sales associate promised us…read morea free Grill Cover and a new mini fridge not the one on the floor. Sadly our grill was delivered but not with what was promised to us. We didn't even ask for the upgrades it was offered to us. I will no Longer do business with this establishment.

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    Infinium Pools

    Infinium Pools

    4.2(38 reviews)
    9.2 mi
    Locally owned & operated
    Certified professionals

    Late review: signed contract in December 2020/Pool completed in late May 2021…read more We had half a dozen consults before choosing this company and we pretty much knew what kind of experience it was going to be a couple weeks in. No communication, I had to constantly reach out to ask what was going on. It all started with them beginning nearly two weeks later than stated on our contract and then when the excavators call me outside because they are confused between the plans and the design, I knew it would be downhill from there. Their designer Kyle, admitted to not drawing our yard to scale which made the pool in the design look a lot bigger than what we were actually getting. This part was the biggest disappointment as we BOUGHT the design he presented us with. Kyle graciously gave us an "extra two feet" but, who knows how accurate that even is, it's hard to tell since we chose a free form design. During the entire process, I was cleaning up trash from our backyard daily. Their workers' personal trash such as drinks, bottles, fast food items, cigarette butts and packs, rusted screws/nails, metal wires, saw blades, it was terrible. Also no matter how many times we asked the pool company, their workers filled our trash cans week after week with work material such as rocks, shotcrete, rebar, PVC piping, bags, boxes etc. sometimes rendering it useless for us. The communication was severely lacking, I would always have to reach out and ask what was going on as we were in the dark for most of the process. Contractors would no-show or even show up unannounced at ungodly hours of the morning (6-6:30 AM) making the most noise possible and blasting their radio. Even asking to get a heads up when workers came by so I was aware of who was in our yard and for what or so I wouldn't be blocked in our garage, was too hard of a task for them to manage. On our contract, we were quoted 10-12 week process, we are now at 18 weeks with repairs that still need to be done. Another reason why we chose them is for the verbal promise from Kyle that it would be done by a certain date which they since far surpassed. They messed up the depth of our Baja shelf, we were told the pool should be 7 feet with our jumping rock/grotto, but was only made 6 feet, the spillway from our spa has been butchered a few times and now needs to be replaced, and worse of all 90% of our coping cracked within the first month, but according to the owner (Doug Patterson) we signed in our contract that we understood that concrete cracks, yet there is nothing stated in said contract. This has been a miserable and high stress induced experience, completely frustrating week after week of no communication and lack of respect for the customer. The final kicker is that they started a month prior to even getting approved permits through the city which we didn't find out until the very end! The owner only seemed to want to deal with my husband and avoided me like the plague whenever he came around to check on things. Only time I personally heard from him was when he called to ask me to take down an FB post off a home improvement site when I asked for advice in regards to fixing a couple things. My most favorite part by far was the owner, Doug accusing us of withholding the final $22k payment (via Lyon Finnancial) for a couple "punch-list items" when it's stated in our loan contract that the final payment was for completion of project and we were not notified by anyone that the pool was 100% complete. The designer, Kyle asked for payment for plaster which was not a breakdown in the loan payment schedule. My husband called Lyon and they agreed to do a partial payment and then Kyle told us it's fine, that Doug said it would be easier to do the final payment at the end and then had the nerve to come at us with the "withholding payment" BS. They apparently have a huge lack of communication within their company as well. We also failed our final inspection THREE times. At the third time, we were asked if we would just like to be passed so we could be over and done with. In conclusion, I wish we had researched more, been better prepared, looked into more companies, etc because this definitely wasn't the one for us. It's so sad that we waited and saved up for 5 years of having no backyard and spent way too much money for this kind of treatment and outcome. For almost $90k we expect damn near perfection, but they definitely fell (extremely) short in so many aspects. Current update: Our turf has melted in one area behind our pool, that issue was never resolved even after reaching out a couple times and being assured we would hear back and now our spa coping is crumbling apart after a few short years and we have to pay thousands out of pocket to get this fixed.

    We had a great experience with Doug and his crew at Infinium pools…read more Doug and his crew were very responsive during the build with any questions that we had. From the 3D design, demo, dig, concrete, and fill we always felt like we were part of the team. We have a small backyard and side yard which in which we have a camper. Our goal was to fit the camper while still having a pool big enough for our family to enjoy. The final product looks identical to the design. Infinium made sure our wants were met while providing the best quality that we could have asked for. Summers and entertaining are going to be great!

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    Temecula Pool and Spa Supply - hottubandpool - Updated May 2026

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