THE ONLY PLACE you need to go! I went to so many different…read moreplaces before finding Cell Phone Specialists and none of them were able to figure out why my phone was not turning on. Cell Phone specialist was able to figure out right away what the issue was and I was able to retrieve the data. We all know how much data is sensitive and precious especially when we think about all our family pictures. Don't waste your time going to other places, and start heading there! I truly recommend Cell Phone Specialist.

Naim did an amazing job in fixing my broken iPhone screen. Service was quick, work was excellent,…read moreand the price was fair. Honest service. Highly recommended.

Dropped an iPhone off to get the screen replaced. Took less than 2 hours and looks and works…read moreflawlessly! Friendly and knowledgeable people here. Highly recommend!

Took my laptop to u break it in Gainesville, Virginia and they were so patient and expertly helped…read morefix my laptop right while I was there. Would recommend them highly. Have used their services a couple of times and always been more than satisfied.

Had an external hard drive that the USB connector had come loose on so could not access the data…read more Had data I needed same day. Tony was able to retrieve all the data and have it back to me the same day to complete the necessary projects. Repairing the hard drive would have taken longer so transferred data to another SSD drive. Kept me informed of everything. Excellent service. Great value!!!

Geek Zone is located on the corner of Cardinal Drive and Waterway in Montclair, Virginia…read more Impressive technical skills and customer service for a wide range of brands/equipment: 1, Quick understanding of the technical problem (11 year old HP printer stopped printing); 2. Explained fees up front, warranty on work etc, timeline for repair; 3. Contacted customer by phone and provided diagnosis, recommendations for repair, gave pricing and timeline; 4. Contacted customer by phone for pick up; 5. Geek Zone uses a high tech receipt system so equipment cannot be lost. 6. Geek Zone deducts the diagnostic fee from repair cost. 7. Excellent service. Will definitely be a repeat customer.

Brought my iPhone 12 Pro Max in for a back glass repair. It cracked almost immediately after I put…read moremy case on, and they blamed me instead of their workmanship. When I removed the broken glass myself, it came off in one piece with zero adhesive and debris in the corners -- clearly the cause of the crack, not misuse. I brought it back and asked for a proper reseal (color didn't matter to me). They installed an aftermarket glass that looked fine and held up with my case. Later the phone got rained on. Because the back glass was never properly resealed to IP68 standard, water got inside and the phone is now stuck in recovery mode -- almost certainly a fried motherboard from that leak. The Herndon manager refused to warranty it, calling it "water damage" and ignoring that their failed repair is what let the water in. I then took it to the Myrtle Beach location to try drying it out -- they cracked my screen and said Herndon would coordinate a replacement. That never happened either. Two locations, two failed repairs, zero resolution.

I had brought in my Xbox Elite controller after one of the buttons had become faulty. Brandon did…read moreseveral diagnostic tests to figure out what had been causing my issue and was able to do repairs to restore its functionality! Additionally, the store also offers free warranty on its repairs in case the problem were to resurface down the road. Great customer service and somewhere I will go in the future for electronics diagnostics and repairs!

This business has relocated for unknown and unexpected reasons …read more I called in June to see if they were able to repair my Electro voice powered speaker. They said yes - Speaker brought in and 69.00 Diagnostic Fee paid - the were very efficient in determining My amplifier component was Blown -- They said I would need to pay for the replacement component up front and I authorized payment for "new amp " via credit card via textual and phone communication . I specifically told the Manager that I wanted Electrovoice OEM replacement components- They said no problem and speaker would be ready in approx 2 weeks . Segway -- 3 months later - they said delay was that they Did not have a Technician on Staff and job was on hold till they could find a replacement technician. I became somewhat suspicious when the manager kept trying to sell me on idea of getting a custom replacement speaker -- Told him , No Thank you sir-- Then he tells me That the future for investing was Cryptocurrency and they had a on site Bitcoin Vending Machine - that worked by digital payment . I told him I was Not interested and we needed to focus on the task of repairing my speaker. I had made multiple calls over the summer to check on the status . The Manager would not return my calls by text nor cellphone conversation. However, when I utilized someone else's phone with a different # , he would pick up the phone and answer promptly . I went there to see WTF was going on . He assured me that it was a labor issue . He needed more time. Long story short - he has some ? " Technician" "complete the repair" . I go to pick it up and notice that there is an aftermarket Brand Amp ... I said this was not what we agreed on . He stated when the initial tech ordered replacement OEM amp - it did not fit I said to him- that he did not order the correct Mfg OEM Why ? Because I personally called Electro voice in Greer SC and gave them the serial number and part numbers on back of matching speaker. They verified they had exact replacement and also offer a factory revamp and repair of my unit . I thought one stop connect would be a faster and effective solution I was totally Fooled by this Con artist -- I now have a speaker with incorrect bootleg part that still doesn't function properly -- I called to ask for refund and I would return the Bootleg amp . The manager has now moved the business ( He said that something unforeseen had occurred and they were in the process of relocating to Herndon). He has stood me up with more excuses beyond reasonable and professional consideration I have been more than patient - trying to give the guy a break ( that was my Mistake ) He refuses to answer my call . I would like notify the Police but this is a Civil Matter -- I would not let these people change a light bulb in my flashlight -- This Business is unethical , unprofessional and totally inept . Guess I will resume our discussions in small Claims Court -- Bottom Line : Stay Away And I do not believe Yelp and its reviews as well .

Once again I found myself at this facility while heading to New York... Decided to pick up a laptop…read morefor my uncle this time as he has been repeatedly saying he was going to get one but he wanted to be simple. I asked Nick to give me a nicely refurbished laptop with very little apps on it as to not overwhelm my 71-year-old uncle. He states he just wants to be able to send and receive emails and to do the occasional search. I told him that's all anyone does these days, lol anyway Nick was able to find me one almost immediately and threw in the charger and a case.

Simply amazing! They were fast and proficient and I am very happy that my insurance company chose…read morethis company to repair my phone. Thank you!

A big shout out to CPR in Manassas Va 20111 for the good job Muhammad and Mijhail did on my iPhone…read more15 on Saturday morning 3/26/2025 at 10:00am. They were courteous and provide accurate time to pickup my repaired phone. Thank you!

Purchased a case on 06/16 which was delivered on 06/18. Product did not provide the protection I…read morewanted so I was not satisfied with performance of the case. Brought it back to store with receipt 8 days after delivery of the product and I was denied an exchange. The return poly states "If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair." Asked to speak to manager but he was unavailable. I was told he would reach back to me but is now a week later and I have not heard back from the manager or any associate. I would not recommend buying anything from them as they don't honor their policies. Update: The manager contacted me and explained that when the case was ordered from the other location the sale was considered a "final sale" and since this was not explained to me at the moment of purchase he gave me the option to go into the Sterling location and do an exchange of equal value. I appreciate that, although late, the business did come through for us.

David at T-Mobile in the Dulles Town Center worked with me to transfer all my data from my old…read morephone to my new one. He was very patience and helpful explaining how my new one worked. Thank you David!

I have been going to eStarland for many years but I haven't written a review for them. This place…read moreis massive. I'm shocked at how much space they have for their games because it's almost like walking into a warehouse full of games, anime figurines, and merch. Everything out in the open games are shrink wrapped and it does help keep that minty fresh condition, I'm sure you don't want to see dust on items you want to buy. The back section used to be an open spot where they would host events. The Gamers Exchange was what I looked forward to the most when going here. Local sellers sold games and it brought a sense of community. There's now more of their section to test and repair consoles so I suppose it's for the better but those were the days.. Apart from all the cool video games to check out I have a few complaints. Like many, checking out here takes too long and I wonder if it's just something where their point of sales is just outdated. Even then, there's only one person just checking out people.. why not have more than one register at a time? There's the option to use WiFi but I could never get it to work. Although there are computers around to look up items that you want to check the price on, it can be a tad slow sometimes. I do like the convenience of checking out what's in stock but sometimes that's not always the case. I remember a few times asking someone that worked there if they had a game, they could not find the game at all and that put a damper on my visit. If I can't see it in person in store then most likely it's probably bought online. Otherwise I find this store to be such a joy to visit. While I think the prices are kinda high, I don't think any game store in the area could really compute. They have games ranging from NES - Recent and that's pretty impressive alone. It's so cool to visit a store that caters to anime and video games enthusiasts.

I really wanted to like this place because I'm the type of person who could easily spend hours…read morebrowsing through a game store, but unfortunately the customer service and overall organization really bring it down. The store itself is very unorganized, and the online inventory doesn't seem to accurately reflect what is actually available in the store, which makes it frustrating if you're coming in looking for something specific. The checkout experience was especially frustrating. The clerk took an unusually long time to complete a simple transaction, and it became pretty apparent that he was distracted or doing something else. After standing there waiting, I finally asked if everything was okay, and coincidentally my transaction was completed almost immediately afterward. I understand that stores get busy and employees have other things to handle, but basic communication and attentiveness go a long way. This could be a great place for people who enjoy browsing and collecting games, but unfortunately the poor customer service, disorganization, and inaccurate online inventory make it hard to recommend.