Purchased a case on 06/16 which was delivered on 06/18. Product did not provide the protection I…read morewanted so I was not satisfied with performance of the case. Brought it back to store with receipt 8 days after delivery of the product and I was denied an exchange. The return poly states "If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair." Asked to speak to manager but he was unavailable. I was told he would reach back to me but is now a week later and I have not heard back from the manager or any associate. I would not recommend buying anything from them as they don't honor their policies. Update: The manager contacted me and explained that when the case was ordered from the other location the sale was considered a "final sale" and since this was not explained to me at the moment of purchase he gave me the option to go into the Sterling location and do an exchange of equal value. I appreciate that, although late, the business did come through for us.

David at T-Mobile in the Dulles Town Center worked with me to transfer all my data from my old…read morephone to my new one. He was very patience and helpful explaining how my new one worked. Thank you David!

Dependable, no fuss, door to door service at a very competitively price. Rapid response time. Would…read morerecommend!

IPhone got dropped and broke the screen . Iscreen repaired it at a cheaper…read more price than Apple quoted. The phone looks like new. Iscreen is located inside the Verizon store in South Riding.

Once again I found myself at this facility while heading to New York... Decided to pick up a laptop…read morefor my uncle this time as he has been repeatedly saying he was going to get one but he wanted to be simple. I asked Nick to give me a nicely refurbished laptop with very little apps on it as to not overwhelm my 71-year-old uncle. He states he just wants to be able to send and receive emails and to do the occasional search. I told him that's all anyone does these days, lol anyway Nick was able to find me one almost immediately and threw in the charger and a case.

This business has relocated for unknown and unexpected reasons …read more I called in June to see if they were able to repair my Electro voice powered speaker. They said yes - Speaker brought in and 69.00 Diagnostic Fee paid - the were very efficient in determining My amplifier component was Blown -- They said I would need to pay for the replacement component up front and I authorized payment for "new amp " via credit card via textual and phone communication . I specifically told the Manager that I wanted Electrovoice OEM replacement components- They said no problem and speaker would be ready in approx 2 weeks . Segway -- 3 months later - they said delay was that they Did not have a Technician on Staff and job was on hold till they could find a replacement technician. I became somewhat suspicious when the manager kept trying to sell me on idea of getting a custom replacement speaker -- Told him , No Thank you sir-- Then he tells me That the future for investing was Cryptocurrency and they had a on site Bitcoin Vending Machine - that worked by digital payment . I told him I was Not interested and we needed to focus on the task of repairing my speaker. I had made multiple calls over the summer to check on the status . The Manager would not return my calls by text nor cellphone conversation. However, when I utilized someone else's phone with a different # , he would pick up the phone and answer promptly . I went there to see WTF was going on . He assured me that it was a labor issue . He needed more time. Long story short - he has some ? " Technician" "complete the repair" . I go to pick it up and notice that there is an aftermarket Brand Amp ... I said this was not what we agreed on . He stated when the initial tech ordered replacement OEM amp - it did not fit I said to him- that he did not order the correct Mfg OEM Why ? Because I personally called Electro voice in Greer SC and gave them the serial number and part numbers on back of matching speaker. They verified they had exact replacement and also offer a factory revamp and repair of my unit . I thought one stop connect would be a faster and effective solution I was totally Fooled by this Con artist -- I now have a speaker with incorrect bootleg part that still doesn't function properly -- I called to ask for refund and I would return the Bootleg amp . The manager has now moved the business ( He said that something unforeseen had occurred and they were in the process of relocating to Herndon). He has stood me up with more excuses beyond reasonable and professional consideration I have been more than patient - trying to give the guy a break ( that was my Mistake ) He refuses to answer my call . I would like notify the Police but this is a Civil Matter -- I would not let these people change a light bulb in my flashlight -- This Business is unethical , unprofessional and totally inept . Guess I will resume our discussions in small Claims Court -- Bottom Line : Stay Away And I do not believe Yelp and its reviews as well .

I had been struggling to even use my phone because of nasty viruses. It had become completely…read moreuseless. The technician there was able to cure it of all sickness completely in less than 45 min., even though he said this was going to be one of his most challenging cases and offered a refund if he was unsuccessful, along with a senior discount. Thankfully he was and I couldn't be happier. I have now use of my smartphone.

Not recommended for PC repair. Almost 2 months to fix, over $600 later, and same problemread more

Simply amazing! They were fast and proficient and I am very happy that my insurance company chose…read morethis company to repair my phone. Thank you!

A big shout out to CPR in Manassas Va 20111 for the good job Muhammad and Mijhail did on my iPhone…read more15 on Saturday morning 3/26/2025 at 10:00am. They were courteous and provide accurate time to pickup my repaired phone. Thank you!

Professional staff…read more Took less than 1 hour to replace my iPhone battery. Cost was less than $100. Battery life has more than doubled.

Very competent, professional and friendly service! John is easy to deal with. He fixed the screen…read moreon my daughter's iPad and I bought an iPad mini from him also. I am very satisfied with the business.

This is a wonderful addictive store to do business with…read more They are always helpful. Reminds one of the way business was conducted in the past. Won't find many like them today.

Super friendly, good prices, but unfortunately the repair technician's schedule mirrored my own for…read morethe next month. I will go back, but I wish he and I didn't both work weekends! probably best Formosa other people, though

TechDrop replaced the touchscreen monitor on my laptop in under an hour…read more Alex was a clear communicator with fair, and transparent pricing. Should I have butterfingers again **knock on wood** I will go back to him to fix my tech. I highly recommend TechDrop!

Alex did a great job transferring my old data from a laptop that would not boot to another device…read more He is knowledgeable and has great customer service ethos.

Absolute gem of a place. Started with a needed quick fix of a brand new iPad, they knocked it out…read moreof the park in a few hours. I have since brought several phones and a dead MacBook Pro to be serviced, all exceptionally done. They are personable and beyond a pleasure to work with. If you have any Apple or Mac needs, this needs to be you first stop!

Bf and I came here a few days ago to try and get his phone fixed and possible sell his old iPhones…read more To repair his cracked screen would have been $59 roughly but the tech wasn't working that day. His other phones were too old to sell as they aren't buying any iPhones older than an iPhone 8 which makes sense. They come out so quickly they lose value after a few years. Anyways, we needed the phone repaired immediately so we ended up going to the mall but we would come back here in the future.

Very great experience. Had water damage to a phone after a trip to Puerto Rico. I was able to get…read moremy screen replaced and phone functioning. Highly recommended.

He is AWESOME, professional, affordable,efficient and polite! I will always book with him to get my…read moredevices fixed. Keep up the good work TJ!