Great service. AND THEY DON'T RIP YOU OFF!!! Needed charging port replaced in Android device. Got…read morea couple of price and length of repair time from a few sources. PCmobile was about half the price with a 2 hour turnaround. The staff is very courteous and friendly (always a plus in my book) Will definitely bring any future repairs here.

I bought a refurbished IPhone 13 here with a supposedly A rating. I was told that I had 30 days…read moreto return the phone if I wasn't happy with it. I had problems with the phone from day one. I eventually decided to return it as it didn't provide me with the functionality I need and that I had on my previous model 11. I returned it within the 30 days and at first they said they wouldn't take it back despite it being in the exact same condition as when I bought it. Then they agreed to take it back but only returned me 60% of the purchase price to my card. A normal business re-shelfing fee is ~15%. The staff themselves are very nice so I blame the owner of this store for caring more about profits than being true to your word. Avoid this store.

Excellent service at Phone Dr! The staff was professional, friendly, and very knowledgeable. They…read morerepaired my phone quickly and did an amazing job. The price was fair, and my phone works perfectly again. Great customer service from start to finish. Highly recommend Phone Dr for anyone who needs a reliable and fast phone repair!!

This was the most unprofessional experience I've ever had with a company…read more I went in because the top of my screen wasn't responding, and they replaced it. Two days later, the entire screen stopped working. They replaced it again, and just four days later, it stopped working again. When I returned, they gave me a hard time and blamed the issue on damage that they never mentioned before either repair. It's extremely frustrating to pay to have one thing fixed, only to have the same problem happen twice and then be blamed for it. I would not recommend this company. In my experience, you may go in to get one thing fixed and leave with a bigger problem--and no accountability.

IPhone got dropped and broke the screen . Iscreen repaired it at a cheaper…read more price than Apple quoted. The phone looks like new. Iscreen is located inside the Verizon store in South Riding.

Dependable, no fuss, door to door service at a very competitively price. Rapid response time. Would…read morerecommend!

Absolute gem of a place. Started with a needed quick fix of a brand new iPad, they knocked it out…read moreof the park in a few hours. I have since brought several phones and a dead MacBook Pro to be serviced, all exceptionally done. They are personable and beyond a pleasure to work with. If you have any Apple or Mac needs, this needs to be you first stop!

Bf and I came here a few days ago to try and get his phone fixed and possible sell his old iPhones…read more To repair his cracked screen would have been $59 roughly but the tech wasn't working that day. His other phones were too old to sell as they aren't buying any iPhones older than an iPhone 8 which makes sense. They come out so quickly they lose value after a few years. Anyways, we needed the phone repaired immediately so we ended up going to the mall but we would come back here in the future.

My laptop's fan was being FAR louder than it should; after getting an initial diagnosis from Best…read moreBuy (where I bought the computer), the folks at Geek Squad recommended this location. I was excited--after all, it was only a short drive from me--but I was also nervous; I've had issues with computers before that had taken months to get fixed. I didn't want to be computer-less for all that time! Thankfully, the folks at uBreakiFix live up to their name. Even though they had to order a specific part for my computer, the repair was finished within a week. Every step of the process that I needed to know about was explained in concise detail, and I never found myself asking "Wait, WHAT are they doing to my computer?" And throughout the entire process, the people I interacted with were kind, cheerful, and patient. If you have a device that needs repairs, uBreakiFix is the place to get those repairs done. (Also, several employees complimented the stickers I had on my laptop. That has nothing to do with the repair, but it made me very happy.)

Brought my iPhone 12 Pro Max in for a back glass repair. It cracked almost immediately after I put…read moremy case on, and they blamed me instead of their workmanship. When I removed the broken glass myself, it came off in one piece with zero adhesive and debris in the corners -- clearly the cause of the crack, not misuse. I brought it back and asked for a proper reseal (color didn't matter to me). They installed an aftermarket glass that looked fine and held up with my case. Later the phone got rained on. Because the back glass was never properly resealed to IP68 standard, water got inside and the phone is now stuck in recovery mode -- almost certainly a fried motherboard from that leak. The Herndon manager refused to warranty it, calling it "water damage" and ignoring that their failed repair is what let the water in. I then took it to the Myrtle Beach location to try drying it out -- they cracked my screen and said Herndon would coordinate a replacement. That never happened either. Two locations, two failed repairs, zero resolution.

THE ONLY PLACE you need to go! I went to so many different…read moreplaces before finding Cell Phone Specialists and none of them were able to figure out why my phone was not turning on. Cell Phone specialist was able to figure out right away what the issue was and I was able to retrieve the data. We all know how much data is sensitive and precious especially when we think about all our family pictures. Don't waste your time going to other places, and start heading there! I truly recommend Cell Phone Specialist.

Naim did an amazing job in fixing my broken iPhone screen. Service was quick, work was excellent,…read moreand the price was fair. Honest service. Highly recommended.

I experienced great customer service and repair today. Joseph was thorough explaining everything…read moreand very easy to talk to! Thank you for fixing my phone in under 30 mins

DO NOT GIVE THIS SHOP YOUR PHONE!!!…read more My girlfriend brought her iPhone 14 to this shop to have the battery replaced. The phone had always been kept in a case and, to her knowledge, had never been dropped or exposed to water. There was no crack on the phone when she brought it in. After picking up the phone, she noticed that the camera was not working properly and that the front camera appeared to have a smudge or obstruction. She returned to the shop the very next morning to report the issue. At that point, she also noticed a sharp crack on the top-right corner of the phone (attached image). This crack was not there when she brought the phone in, and the phone had remained in a hard shell case for the past 4 years. Naturally, she was very concerned about how the damage had appeared. What was especially concerning was that the shop never mentioned any crack or damage when she dropped off OR picked up the phone. When she called the next morning, one of the first questions she was asked was whether she had dropped the phone which was a weird question to ask before she even mentioned any of the issue. When she returned to the shop, they claimed that she had dropped the phone, cracked it, and then somehow exposed it to water, resulting in water damage. She did not drop the phone or expose it to water within such a small time frame. She also asked about documentation of the phone's condition when it was dropped off and was told that the shop does not take before-and-after photos. So there is no documentation from the shop showing that the crack or other damage was present before the repair. She brought the phone in for a battery replacement and immediately afterward had a non-working camera, a smudged front camera, and a new crack that was not there when she dropped the phone off. The fact that the shop did not document the phone's condition and did not disclose the crack when she picked it up is extremely concerning. She is now disputing the charge and possibly filing Consumer Complaint with Virginia AG because she does not believe the damage occurred before she brought the phone in. If you use this shop, I would strongly recommend taking detailed photos and videos of your phone--including all four corners, the screen, cameras, and back--before handing it over for any repair. Or better, just save yourself and your phone from any headache and avoid this place at all cost.

DON'T LOOK ANY FURTHER IF YOU NEED REPAIRS/BATTERIES FOR YOUR IPHONE OR SAMSUNG!!'…read more I've done a ton of research on local repair places and iTech is by FAR the best when it comes to service and pricing. I wish I could give this local small business 10 stars. I've gone to iTech to replace batteries on iPhones/iPads 7-8 times and replaced 2 shattered iPad screens. I've gone to them for the last 10 years because they're the only ones I trust to get the work done right the first time, at excellent prices. One time I called, got pricing for a new battery, drove over, got the phone fixed and was home in 1.5 hours. Ask the people at the "iDiotBar" to do that and they'll laugh you out of the store! Give iTech a call. You won't regret it.

i break my phone often and I will exclusively be coming here. I broke my screen late night and he…read morewas able to fit me in a quick appointment right at close. not Only did he fix it extremely fast but it came out better than previous screen replacements. Thank you again for the late night fix !