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    Ontrack

    3.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Ontrack

    Data recovery

    Desktop computer body repair

    Desktop computer support

    11 More Services

    Device support or repair

    Telecom or network services

    Remote access services

    Server services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Video game console support

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    Envescent - Founded in 1999, Envescent helps clients with automation, cloud, compliance, cybersecurity, IT consulting, training, and more.

    Envescent

    (92 reviews)

    Rosslyn

    For saying the things that the owner said in the documentary film "Billion Dollar Bully," I have a…read moretremendous amount of respect for them.

    I have to thank Yelp for this one. I would have never found this place on my own and would have had…read moreto resort to the Geek Squad in my hour of desperation (oh the horror!). Granted, my laptop had been on its last legs for a while (I would go do other things while it woke up from hibernation). One afternoon, it just woudn't turn on. Oh shit! Guess who had backed nothing up? So I typed in "computer repair" into Yelp and this was the first non-Apple Store result. I will warn you, this place is not easy to get to without a car. It's in the middle of a residential neighborhood and required me to take a 20-minute ride on one of the16 series bus from either the Pentagon or Pentagon City Metro to get over here (I spared myself the Metro trek and just drove when I went to pick up my computer). Alex, the "chief geek" (his words, not mine) and owner, helped me out. He was very professional and helpful and even said he would try to fix my computer if possible, but only if it was cost-effective. He wasn't able to fix my computer, but was able to get all of my data off my hard drive. He also offered a free estimate (or rather, it went toward the cost of the data recovery) and recycled my old laptop free of charge. And he gave lots of good advice on what computer to buy next. I hope I won't actually need his services anytime soon, but I'd come back here in a heartbeat if I did. Even on the 16J.

    Expertise Computers

    Expertise Computers

    (58 reviews)

    Once again, Expertise Computers came through for me with excellent and quality service. 8/2/2025read more

    It gives me no pleasure to rate a company two stars. The stars are solely for the convenience of…read morepick-up and delivery, not for the repair service provided. My PC, which I built a few years ago, was powering on but not displaying anything on the monitor. I decided to save time by taking it to a professional instead of troubleshooting it myself. Similar to how I might change my own oil but often leave it to a professional for convenience, I expected a straightforward experience. Initially, the tech seemed to fix the issue within a few hours. He moved the GPU to a different slot and switched from HDMI to DP--an easy fix requiring no parts. Unfortunately, the interactions I had with the tech by text and phone left me with little confidence in his ability, and I ultimately decided to finish the repairs myself. When I called to ask about diagnosis costs, I was told it could cost up to $250, depending on the complexity. However, I was promptly billed the full $250 as soon as the computer was picked up--before any work had even been done. This felt unusual and concerning, as I typically expect to be billed after the diagnosis or repair work is completed. One major issue was the tech's recommendation to replace my CPU heatsink, which has no moving parts and was in perfect condition. His justification was that "missing clips" would make mounting new fans impossible, and that a new heatsink would include the necessary clips. But buying replacement clips costs just $4 on Amazon--or free from the manufacturer if I provided proof of purchase for new fans. Suggesting I spend $130 on a new heatsink instead of offering a much cheaper and simpler solution is unacceptable. When the PC was returned, the heatsink was in a grocery bag, which he claimed was for my "convenience." This actually made reassembly more inconvenient, as I then had to reinstall it myself. He offered to put it back, but he didn't have thermal paste on hand--a critical component. Installing a heatsink without thermal paste could destroy the CPU. If I hadn't known better, I might have let him do it, which would have caused irreparable damage. The tech also claimed to have worked on the PC for three days, but text messages show the main issue was resolved within hours. Beyond that, he unnecessarily removed parts, suggested replacing components that didn't need it, and generally made the situation more complicated than it needed to be. After this experience, I simply don't trust this company. While pick-up and delivery were convenient, the overall service left me disappointed.

    Ontrack - datarecovery - Updated May 2026

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