He's a very honest guy. I dropped my 2011 MacBook off because I was having start up issues. He…read morediagnosed It as a battery issue and put replacement parts in It. Called me when It was available and we turned It off and on while I was there It worked. The next day I go to turn It on and I began having the same issues. I called him back and he told me to drop It back off. I drop It off he did another diagnostic and turns out the entire motherboard is dead. Once he realized that he refunded me what I paid the day before because I decided to just buy a new computer. I really appreciate his prompt service and policies. If I ever have cpu issues again I would definitely be back.

Apple told me that the only way to fix my MacBook Pro was to completely replace the insides for…read more$1400. I would have lost my data. URgeeks said that he would attempt a repair (and he generally does not charge if he cannot fix it). He gave me a price range depending on what had to be done. In the end he was able to fix it for $350 and the data was saved.

Found these guys on craigslist after a computer I bought online had an internal fan going haywire…read more They were very friendly, picked up and dropped off the machine to me at my house after repairing it, and the price was less than what Best Buy's Geek Squad wanted to charge me. It took a little while to get the machine back but I think it was mostly due to a delay on parts. I'd use them again if my computer's on the fritz.

I dropped my iPhone 7 while at work, I then picked it up to find it cracked even when it was in a…read morecase. I hate walking around with a cracked phone, so i googled iphone repair shops and called several shops to tell me it will cost $500 to fix it. I was furious!! Ubreakifix quoted me $520, U-Mobile said $459, Apple wanted a $200 deductible plus price to fix the screen. I went on craigslist to find this business ad for phone repair. I am skeptical to use craigslist as it is a lot of scammers on there. The person who picked up sounded professional, and quoted me a price I couldn't believe o_0 $295. Hell That sounds amazing to hear $100 cheaper than the competition. I support small businesses that aren't after the buck.. I went to the shop, it was clean and bright. I dropped it off and it was ready in 2 hours. They also offered free screen protector because I mentioned a code that the person told me when I called the 746 number. Screen is flawless, and phone still looks good 2 weeks later. Thanks for your service and I'm glad I found you amongst all the sharks in the sea lol.

The fan on my 2015 Lenovo ThinkPad E550 had been failing. I had previously purchased the part that…read moreneeded to be replaced. Upon consulting with a number of computer repair shops who could not do it because the part needed to be soldered to the motherboard and that they could not do it and the stupid that could do it were quoting me prices ranging from $175 - $300. I then called BoonPC. The tech (I'm very sorry that I did not get his name) told me that he not only could do the repair in less than a day, but that it would cost me nearly $100 less than what other firms were charging. My laptop is back up and running thanks to BoonPC!

Hon has saved us many many many times. Whether a desktop laptop or an android components they're…read morevery helpful and their prices are more than reasonable.

Had a great experience all around. Needed my iPhone screen replaced, called to see if there was a…read morewait and what pricing was- very friendly, great pricing and no wait. The location was great, plenty of parking. The replacement took about 20 minutes and they had a good selection of cases, so when I left it was like I had a brand new phone. I also accidentally left something valuable behind and the gentleman did some investigative work to get in touch with me to let me know they had it and would save it for me until I was able to pick it up. Would absolutely recommend.

The service is A class!…read more I came here to repair my Samsung Galaxy S7 phone (did not boot), and was prepared to pay much $$$... However, the guy did his magic, booted the phone and explained me what he recommends (he also said that he doesn't think a new screen worth the cost) When I asked how much should I pay he just waved and wished me a good day! I'll sure come here for any issue I have with my phones. Highly recommend!

I feel compelled to share the unfair treatment my son experienced at this computer repair shop…read morebecause customer reviews are important and help others make informed decisions. In summary, my son's laptop had a broken LCD, so he took it to this computer repair shop. After inspecting the LCD specifications to order LCD replacement, the laptop continued to display only a black screen. Before investigating LCD specification, although the display was cracked, the image was clearly visible, and it was not a black screen. However, Friendly Computer Service did not investigate the cause of the black screen and instead repeatedly assured him that everything would work properly once the new LCD was installed. Trusting their assessment, he went through multiple LCD replacements, but the problem was never resolved. Eventually, he took the laptop to another repair shop for a proper diagnosis. That shop determined that a mainboard fuse had failed. After replacing the fuse, the laptop display came back exactly as it had been originally -- with the damaged LCD visible but no black screen issue. My son then asked Friendly Computer Service to compensate him, at least partially, for the $472 he had to spend on the mainboard fuse repair. However, they denied any responsibility, repeatedly claiming that the failure was simply bad luck or the result of my son's misuse of the laptop. They neglected his concerns entirely, often responding with insulting and degrading remarks rather than addressing his request professionally. During the entire LCD repair process, my son was unable to use his laptop. When the black screen issue occurred, the shop suggested that he simply connect the laptop to an external monitor. Unfortunately, he did not own an external monitor, the laptop remained untouched. He repeatedly explained that he could not have caused the damage through misuse, because he had not used the laptop at all while the LCD was being repaired. He also repeatedly asked Friendly Computer Service to explain why they believed they were not responsible and to provide objective evidence or data supporting their position. However, they completely ignored his requests and continued to insist that they bore no responsibility. As a result, they refused to compensate him for the mainboard fuse repair, not even by a single dollar. My son unfairly lost $472. Feeling that he had been treated unjustly, he pursued legal action and obtained a court judgment confirming his right to recover the money. However, despite this legal victory, he has still been unable to collect the judgment. The shop owner appears either to have emptied the bank account that my son knew about or moved the funds elsewhere, making it extremely difficult for him to recover the money he is legally owed. I am leaving this review because I strongly feel that this business operates by concealing its own mistakes--for example, warning customers not to discuss their experiences online--while prominently promoting only the customers who leave positive reviews. As a result, I believe it is important to share my experience here.

I paid $150 for a hinge repair and a charging connector repair, itemized as $75 each. The hinge was…read morefixed. The connector was not; he made me visit the store 3 separate times, wasting my time, only to eventually claim it was a battery issue (a battery he himself had sold and installed in an earlier repair, for $250). When I asked for the $75 refund for the unfinished connector repair, he refused and instead offered to "compensate" with free future fixes for me and my friends, not an actual refund. He also advertises free diagnosis in his own Google reviews, yet I still paid for a diagnosis that led nowhere. When I politely pushed back and asked again for my refund, he got furious, called me a "greedy bastard," used profanity, and hung up on me. This is not how a customer asking for money owed to them should ever be treated. While waiting during my visits, I met other customers with the exact same complaint: repeated visits, no resolution, and eventually giving up on getting their money back. I'm considering filing a formal complaint. I expect he'll reply here claiming diagnosis is free. If you do go here, do not pay upfront and always ask for a proper itemized receipt for any work done.

Martins is amazing. I have a small home based business that…read morerelies completely on the use of my computer. Martins has solved all the computer issues that have befallen my business. He arrives, many times, within 24 hours to get my business back up and running. When it came time to upgrade my equipment, Martins customized a new computer system for me. As a small business, I don't know what I would do without him!

I had been putting off having my laptop looked at for months because I could not find someone I…read moretrusted. I finally searched on Yelp and after reading reviews, called Martins. He was quick in responding, and we made arrangements to drop my laptop off all in the first communication. Unfortunately, my laptop has a bad system board. I was not surprised, had a feeling it was going to be something extreme. Martins gave me cost for replacing system board. I will be buying a new laptop but if I need any help with this one, I would definitely call Martins again. Quick response and great communication. I'm recommending to friends and family.

Reasonably priced. Cleaning was done in about 20 minutes. Very thorough. Phone works so much better…read morenow.

I visited this "Phone Repair Shop" kiosk Wheaton Mall on 8/27/23 and I had the battery in my iPhone…read more6 replaced and I purchased a cell phone case and a charging cable. I later found out that these items/services were grossly overpriced and that I was cheated by the man at this kiosk. I was chaged $60 to change the battery in my iPhone 6 (this was not even an Apple brand battery) when it should have cost $45 or less, I was charged $25 for a iPhone 6 case when this should have cost less then $5 and I was charged $30 (yes $30!) for a charging cord (that wasn't even an Apple brand cord) that should have cost less than $3. The man at the kiosk has manipulative selling tactics and he refused to give me a refund for the cable and case even after I pointed out how he charged me 10x the price for some of the items. Please do not visit this kiosk. I wish someone had warned me. This kiosk does not have their prices listed and this man charges people whatever he wants. Also, the service was below average. There are many other places, and honest places, that offer these services. Beware!

David Altar is an excellent tech support person. We've had him update firmware, replace batteries,…read moreand even purchase a new laptop for us when our old one died. He's prompt, very reasonably priced, and very knowledgeable.

Wow. 5 stars plus. I emailed him on a Friday night. I told him what the problem seemed to be…read more He knew the cause. He ordered the part and came to my home in Gaithersburg and replaced the part on Monday afternoon. Very reasonable cost. David - MoCo Tech Support will get all my local referrals in the future!