I had brought in my Xbox Elite controller after one of the buttons had become faulty. Brandon did…read moreseveral diagnostic tests to figure out what had been causing my issue and was able to do repairs to restore its functionality! Additionally, the store also offers free warranty on its repairs in case the problem were to resurface down the road. Great customer service and somewhere I will go in the future for electronics diagnostics and repairs!

I Needed Some Of My Electronics To Be Recycled. I Called And They Said They Could Recycle. I Came…read moreAnd Dropped Off Six-Seven Phones And Two iPad Tablet Computers. The Gentleman, Brandon, Was Happy To Take Them. Good, Quality Service. Their Other Services May, Or May Not, Be A Good Value........ Can't Speak To Them.

Naim did an amazing job in fixing my broken iPhone screen. Service was quick, work was excellent,…read moreand the price was fair. Honest service. Highly recommended.

Such amazing service here and affordable pricing!!! I'll be coming here from now on!! I was going…read moreto the same person for like 3 years to fix my phone, but this company definitely doing it right!!! When you go there ask for Naim. My phone was completely shattered in the back and he only charged $85 for the phone repair. The side power button didn't work after the repair so I took it back and he fixed it no additional charge.

Purchased a case on 06/16 which was delivered on 06/18. Product did not provide the protection I…read morewanted so I was not satisfied with performance of the case. Brought it back to store with receipt 8 days after delivery of the product and I was denied an exchange. The return poly states "If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair." Asked to speak to manager but he was unavailable. I was told he would reach back to me but is now a week later and I have not heard back from the manager or any associate. I would not recommend buying anything from them as they don't honor their policies. Update: The manager contacted me and explained that when the case was ordered from the other location the sale was considered a "final sale" and since this was not explained to me at the moment of purchase he gave me the option to go into the Sterling location and do an exchange of equal value. I appreciate that, although late, the business did come through for us.

David at T-Mobile in the Dulles Town Center worked with me to transfer all my data from my old…read morephone to my new one. He was very patience and helpful explaining how my new one worked. Thank you David!

This business has relocated for unknown and unexpected reasons …read more I called in June to see if they were able to repair my Electro voice powered speaker. They said yes - Speaker brought in and 69.00 Diagnostic Fee paid - the were very efficient in determining My amplifier component was Blown -- They said I would need to pay for the replacement component up front and I authorized payment for "new amp " via credit card via textual and phone communication . I specifically told the Manager that I wanted Electrovoice OEM replacement components- They said no problem and speaker would be ready in approx 2 weeks . Segway -- 3 months later - they said delay was that they Did not have a Technician on Staff and job was on hold till they could find a replacement technician. I became somewhat suspicious when the manager kept trying to sell me on idea of getting a custom replacement speaker -- Told him , No Thank you sir-- Then he tells me That the future for investing was Cryptocurrency and they had a on site Bitcoin Vending Machine - that worked by digital payment . I told him I was Not interested and we needed to focus on the task of repairing my speaker. I had made multiple calls over the summer to check on the status . The Manager would not return my calls by text nor cellphone conversation. However, when I utilized someone else's phone with a different # , he would pick up the phone and answer promptly . I went there to see WTF was going on . He assured me that it was a labor issue . He needed more time. Long story short - he has some ? " Technician" "complete the repair" . I go to pick it up and notice that there is an aftermarket Brand Amp ... I said this was not what we agreed on . He stated when the initial tech ordered replacement OEM amp - it did not fit I said to him- that he did not order the correct Mfg OEM Why ? Because I personally called Electro voice in Greer SC and gave them the serial number and part numbers on back of matching speaker. They verified they had exact replacement and also offer a factory revamp and repair of my unit . I thought one stop connect would be a faster and effective solution I was totally Fooled by this Con artist -- I now have a speaker with incorrect bootleg part that still doesn't function properly -- I called to ask for refund and I would return the Bootleg amp . The manager has now moved the business ( He said that something unforeseen had occurred and they were in the process of relocating to Herndon). He has stood me up with more excuses beyond reasonable and professional consideration I have been more than patient - trying to give the guy a break ( that was my Mistake ) He refuses to answer my call . I would like notify the Police but this is a Civil Matter -- I would not let these people change a light bulb in my flashlight -- This Business is unethical , unprofessional and totally inept . Guess I will resume our discussions in small Claims Court -- Bottom Line : Stay Away And I do not believe Yelp and its reviews as well .

Great price and service! Fixed my cracked iPhone screen in just 20 minutes. Highly recommend.read more

Best customer service I've ever gotten getting my phone repaired hands down. Everyone on the staff…read morewas trying so hard to help and make it the best/easiest experience it could've been. After they repaired the front it still didn't work so I got the back replaced as well. Come in and they tell me they were able to fix it without changing the back and saved me $300. These guys are amazing and do everything same day. Really amazing experience and I will absolutely be going back. Shoutout to them for making this go so well even though we kept coming across problems we weren't expecting!

Spent $165 getting mt iPhone 12 pro max rear glass replaced, it lasted less than a day before it…read morebroke. It was an aftermarket glass that was worthless. My phone now has 3X as many cracks in it than before the repair. They said they might give me $30 off a second repair, why would I want junk parts again. Use another repair shop

Dependable, no fuss, door to door service at a very competitively price. Rapid response time. Would…read morerecommend!

IPhone got dropped and broke the screen . Iscreen repaired it at a cheaper…read more price than Apple quoted. The phone looks like new. Iscreen is located inside the Verizon store in South Riding.

I had Phone Doctor replace the battery on my Galaxy S7 today. I had already purchased the battery…read moreand they charged me labor. The workmanship is excellent. The battery was replaced and put back together like it was never opened. I actually got my phone back better than how I brought it in. (previous battery had bloated and lifted the screen). Service was completed within 2 hours. Although they said it would take one hour and when I returned they said they needed 15 min more which ended up being about an hour. Still impressive it was done that quickly. There was a steady flow of customers so be prepared for it to take a little longer than quoted (which happens). Parking is a little tough but its in the town of Herndon so take advantage of your visit by trying out some of the local restaurants and bars. There are many options with good variety. Its a quaint little town and a good opportunity to kill two birds with one stone. I'll be coming back here if i need to have a component in my cell phones replaced.

Outstanding service, I really felt good after my problems was solved. Phone doctor they fixed my…read morephone, and also they fixed my computer. Mr Amine is very knowledgeable and have an excellent communication skills with the customers. I will recommend phone doctor to all my friends. Thank so much.

Simply amazing! They were fast and proficient and I am very happy that my insurance company chose…read morethis company to repair my phone. Thank you!

A big shout out to CPR in Manassas Va 20111 for the good job Muhammad and Mijhail did on my iPhone…read more15 on Saturday morning 3/26/2025 at 10:00am. They were courteous and provide accurate time to pickup my repaired phone. Thank you!

This gentleman runs a top notch electronics and phone repair shop. We are repeat customers and he…read morealways remembers his customers and is very personable. He has a high degree in quantum physics so he knows what he is doing. Replaced my girlfriend's full front and back of iPhone in 2 hours. He even threw in a free screen protector and gave us a discount while sticking to the top notch materials. Excellent value!

Ali Repaired a Lenovo Ideapad with a broken hinge…read more Professional Efficient Repair Charges are reasonable. Highly recommend