Had a fantastic experience here. Took my SUV in for detailing. Excellent work by Chris. Made…read moremy 6 year old Paint look nearly new. I plan to be back.

Chris and Matt have applied ceramic coatings to both of my cars and also paint protection film to…read moreone of the cars. They did a great job and the cars are ready for a concours event. They clearly differentiate the variety of products and levels of protection and cost. They aren't pushy and they treat my cars with the same level of detailed care as I do.

I can't believe I've never yelped! About this place before. I've been here 3 times for various…read morefender benders and every time the work has been excellent, it was a decent price, and it's been on time. I now live in Amboy and traveled to Batavia to have a fender repaired. Put that in your gps and tell me I don't love these guys! Don't go inundating them with work now, when I need them they need to be ready. This is like my secret fishing spot for car repair. (In this last case, Motorcycle repair) Brett and John are great to deal with, and will get back to you in a timely manner as they did for me. Don't go telling everybody though...

Village Auto Body, Batavia, IL…read more What a great place to do business! You sure won't go wrong here! A local owned, and owner on site business. The staff is friendly, helpful, courteous, and knowledgeable. Our RAM pickup was damaged by an errant driver who failed to stop at a red light. The repair work is exceptional, and completed exactly as, and when, promised. You would never know there was any damage. Our truck was delivered on time, and they even phoned us to let us know beforehand. It sure allowed us to plan a weekend! All washed and shiny, when we picked it up. Even the windows were spotless, and I know what a pain it is to wash that thing! We are very happy, and would recommend them to anyone and everyone..

Awesome customer service and I would definitely recommend to let them do repairs on your vehicle!!…read more Special shout out to Kristi at the front desk

1 of my Naperville Facebook groups highly recommends Boyce so we had our SUV towed by AAA here…read moreafter my husband was in an accident on 2.16.26 Presidents' Day. We got a call from Boyce our car had arrived they were waiting for the perpetrators insurance Rep to come & survey the damage we didn't think was too bad on the outside however there must've been some damage inside as the perpetrators insurance declared my husbands SUV a total loss. So far everything has been handled in a honest Professional manner & we will use & recommend Boyce to people looking for a great Body Shop going forward.

Serghei and EZ Tech made this such an easy and smooth experience. My mom noticed the bumper was…read morepopped off and it was cracked. Serghei was immediately able to source for parts and give us a quote. We dropped off the vehicle and 2 days later it was ready and looking brand new! So happy with the work done and will definitely recommend!

Serghei and the team to the rescue! Noticed a ding below my fuel door on the passenger side; the…read moredent started to incessantly bug me after some time. I texted my prior PDR guy, but he wasn't able to assist (shrug and frustration on my part). I then reached out to my PPF guru, Ivan (Lustr Detail), who referred me to Serghei at E-Z Tech. After a few text messages back and forth, Serghei and his team were able to fit me in and get the dent resolved for a reasonable price! Thanks again!!

Fernando's Body Works completed a front bumper paint repair on my Honda. Major shops wanted to…read morecompletely disassemble to front end. I was looking for a simple solution. FBW recommended taping off and focusing on the damaged areas. The end result was great and cost half of what others wanted to charge. They completed the work on budget and on time.

Fernando's is awesome - I have used him a few times with teenagers driving. He's reasonable honest…read moreand does great work! Highly recommend.

This place provides exceptional service. Now there are two Caliber Collisions right next to each…read moreother. One deals with progressive insurance customers and the other I believe is Geico. This review specifically refers to the one that deals with progressive and I'm pretty sure it's the address 801 (actually it's 701!!!), but when it all comes down to it I'm sure the service between the two is completely identical. On January 3rd the new decade was off to a great start when I walked outside and saw that someone had did a hit and run on my car. They damaged the left side of the rear end and left a decent dent. My auto insurance company sent me to Caliber Collision, I brought my car in that Tuesday and they analyzed the damages with me. They told me everything that would have to be replaced etc, just gave me the full details of what they will be doing to my car. Great professionalism from the very beginning. I believe my car was ready around Jan 15th, or somewhere around the date. It took them about a week and a half to fix my car, and when I picked it up they even gave it a car wash and vacuumed the carpet in the passenger seat area. My friends were in my car for the new year and the carpet was a little dirty from all the snow/ ice/ salt etc. so I really appreciated the extra mile they went to vacuum my carpets. What I also enjoy about this company is how they are partnered with Enterprise, so when you drop your car off with them someone from Enterprise will pick you up, so you can rent a car. Overall phenomenal service, the only criticism I have is they are not very upfront about how much the repairs will cost. I didn't know until it was time to pay. The repairs came out to about $2,300 (ish). Quite frankly, in my case it really doesn't matter. I paid the $500 deductible and Progressive handled the rest. Which is why you should ALWAYS drive with insurance. I'm sure the person who did a hit and run on my car didn't have insurance . Jokes on them, they can drive around town with a battered dent up car; however as for me my standards are too high for that. ESPECIALLY since I'm paying a car note. There will be no dents on my car, none. A big thanks to Caliber Collision for helping me out and providing the most exceptional service. They have really raised the bar. Give these people your business!

This has been the worst experience I have ever had with Caliber Collision, and I am formally…read moresubmitting this complaint due to ongoing negligence, lack of accountability, and failure to properly repair my vehicle. My vehicle was initially brought in January for what appeared to be a suspension related issue involving a joint connected to the wheel and braking system. I was provided with an estimated completion date that was not honored, and my vehicle remained in your possession for approximately a month and a half. Upon return, the vehicle was in unacceptable condition. It continued to shake, particularly while braking, and multiple components appeared to be improperly fitted or not correctly diagnosed. To conclude, I have honestly lost faith in your facility. This entire process has been extremely frustrating, and I am very upset with how I have been treated throughout. At the very least, there should be some level of understanding regarding the inconvenience that has been caused. I would not recommend this location or Andrew to anyone. This experience has been completely unacceptable. We are now at the end of April, going into May, and this issue remains unresolved. After multiple unsuccessful attempts to have the problem corrected through your facility, I requested that the vehicle be evaluated by a dealership. The dealership was able to correct certain issues immediately, which raises serious concerns regarding the quality and accuracy of the repairs performed by your team. Despite this, the primary issue persists, as the vehicle continues to shake when braking. As of yesterday, I took the car to the dealership due to ongoing frustration and lack of confidence in your facility. At this time, the issue has still not been properly identified, which further highlights the failure to accurately diagnose the problem despite having my vehicle for an extended period, including the initial month and a half and multiple return visits since. Additionally, I have been informed by Andrew that my rental coverage is only approved through this afternoon. This is completely unacceptable given the circumstances. The ongoing issues with my vehicle are a direct result of improper diagnosis and inadequate repairs performed by your team. It is not my responsibility to continue to be inconvenienced and disrupt my daily life because the issue was not properly handled the first time. Since January, I have made numerous trips back and forth, wasting time, fuel, and personal resources. Communication has been extremely inadequate, with calls and messages going unanswered for extended periods. This is an insurance claim, and I should not have had to come out of pocket if this had been properly diagnosed and repaired from the beginning. I have already paid over $1,200 out of pocket, including the $435.84 bill I received today for something that could have been addressed if the car had been properly diagnosed from the start, not including the cost of my time and the ongoing inconvenience caused by this situation. Based on the pattern of events, it is clear that my vehicle was not properly diagnosed or repaired. If the issue had been correctly identified and fixed the first time, I would not be entering the month of May still dealing with the same problem. This has been a continuous cycle of delays, misdiagnosis, and incomplete repairs. At this point,this entire experience has been frustrating, time consuming, and completely unacceptable. This matter has been ongoing since January and remains unresolved as we enter May. Andrew's lack of urgency, poor communication, and failure to take accountability played a major role in this situation remaining unresolved for months. If the issue had been properly diagnosed from January, I would not have experienced these delays, wasted time, and the repeated inconvenience of multiple trips, unanswered calls, and days where I had to leave or miss work because of this ongoing issue. I do not mind paying out of pocket for costs that should be mine, but my main concern is that if this had been handled correctly the first time, I would have paid, moved on, and not been dealing with this months later. My overall issue with Andrew and his team is the lack of proper resolution from the start, which directly caused and contributed to these ongoing delays. It is also frustrating to feel as though the situation was being turned back on me, when the root issue was the failure to properly diagnose and fix the problem from the beginning. It is extremely frustrating that this situation has continued for months without a proper fix.

Accidents are no fun, but especially when it's your first and having to go through the process of…read moredealing with insurance and figure out where to go to get your car fixed. After doing quite a bit of research on several shops nearby, a lot of these insurance recommended shops felt like high turnover and didn't seem specialized for Lexus vehicles. I even made a point to call the nearest Lexus dealership and they recommended what felt like a random "mom n pop" shop. As a last resort, I ended up going through the Lexus website where I found Boyce was one of just a handful of Lexus certified shop in the Chicagoland area. After some initial conversations with Kyle and Josue, I could tell they were considering many different aspects of different safety features that could have been damaged from the rear impact collision. This attention to detail sold me, and although I had to wait a couple weeks to bring the car in for repairs I was convinced they wouldn't miss anything during repair. From the minute I decided to go with Boyce, it was pretty much smooth sailing. Boyce took care of any necessary correspondence needed with my insurance company, scheduled Enterprise Car rental to pick me up from the shop, and were very responsive to any calls or emails checking on status. On completion of repairs, I came in to pick up my car which looked pretty close to brand new, however I had noticed some new damage to the driver's side door which wasn't there before. Luckily, Boyce takes hi res photos of the vehicle before taking in and were able to confirm they were at fault. While it was inconvenient to have to bring my car in a second time, I'm just glad Jim was able to confirm and take care of the damages and 2nd rental vehicle. That was very professional, honest, and detail oriented. Knock on wood I don't need to ever come back for repairs, but if I do I know who to call. 'Til next time, cheers!

I had to do a double take when I picked up my car it looked better then new,it took almost 2 months…read morebut it was not Boyce's Fault the supply chain & finding older parts for my 2014 Hyundai Veloster Turbo which Hyundai doesn't make anymore,for the life of me I can't figure out how in the World they found all the parts needed to finish but they did. The time did not bother me,I don't rush anyone then it seems like they have more time to do an Amazing Job like Boyce did. A Special Thanks to Vince he kept me up to date the Whole Time,they made me think what else could I have them do. Believe me you want a vehicle fixed Right go to Boyce,a few years ago I have my front end fixed another by someone hitting me,now I see what a Crappy Job it was then my Family who only using Boyce mentioned them they are not near me but I didn'tcare I would drive to get the best & I did. Sorry to keep going on & im not affiliated with Boyce but I can tell you it's great to see there are still businesses & Employees that really care to do the best. I feel like I'm in my car being new again

Brian and his team are always ready to help you get your car back in the shape you want. I have…read moreused this body shop as Chuck Owen Body Shop decades before it became Carstar. It is close and convenient to my business.

The work they do is well done. My only two complaints are that they do not communicate nor do they…read moreget parts in a reasonable amount of time. We've been back far too many times because of it. 2-3 weeks ago, we were promised that parts would be in. Upon arrival, we were told parts aren't in yet. This is the second time they did not communicate that parts weren't in. How long does it actually take to get the part when ordered? Certainly not 3 weeks. We do not have time for this mismanagement of customer service.