Serghei and EZ Tech made this such an easy and smooth experience. My mom noticed the bumper was…read morepopped off and it was cracked. Serghei was immediately able to source for parts and give us a quote. We dropped off the vehicle and 2 days later it was ready and looking brand new! So happy with the work done and will definitely recommend!

Serghei promised and delivered my car before we needed the car for back to school out of state. Not…read moreonly was the car repaired on time, and well, but the car was detailed to perfection! I would send anyone to EZ Tech! We will rerun if in need of and PDR services in the future.

This place provides exceptional service. Now there are two Caliber Collisions right next to each…read moreother. One deals with progressive insurance customers and the other I believe is Geico. This review specifically refers to the one that deals with progressive and I'm pretty sure it's the address 801 (actually it's 701!!!), but when it all comes down to it I'm sure the service between the two is completely identical. On January 3rd the new decade was off to a great start when I walked outside and saw that someone had did a hit and run on my car. They damaged the left side of the rear end and left a decent dent. My auto insurance company sent me to Caliber Collision, I brought my car in that Tuesday and they analyzed the damages with me. They told me everything that would have to be replaced etc, just gave me the full details of what they will be doing to my car. Great professionalism from the very beginning. I believe my car was ready around Jan 15th, or somewhere around the date. It took them about a week and a half to fix my car, and when I picked it up they even gave it a car wash and vacuumed the carpet in the passenger seat area. My friends were in my car for the new year and the carpet was a little dirty from all the snow/ ice/ salt etc. so I really appreciated the extra mile they went to vacuum my carpets. What I also enjoy about this company is how they are partnered with Enterprise, so when you drop your car off with them someone from Enterprise will pick you up, so you can rent a car. Overall phenomenal service, the only criticism I have is they are not very upfront about how much the repairs will cost. I didn't know until it was time to pay. The repairs came out to about $2,300 (ish). Quite frankly, in my case it really doesn't matter. I paid the $500 deductible and Progressive handled the rest. Which is why you should ALWAYS drive with insurance. I'm sure the person who did a hit and run on my car didn't have insurance . Jokes on them, they can drive around town with a battered dent up car; however as for me my standards are too high for that. ESPECIALLY since I'm paying a car note. There will be no dents on my car, none. A big thanks to Caliber Collision for helping me out and providing the most exceptional service. They have really raised the bar. Give these people your business!

Horrible experience! Progressive sent me here. They have ruined my 2023 bmw car. I've given them 3…read morechances to fix it and it gets worse every time. They had it over 3 months. I just paid for a second opinion myself and they cannot believe what caliber has done to my vehicle. Took them 4 hours to write up everything while I watched. This shop has endangered my life and everyone they work on. My grille is hanging on - bolts are missing. Horrible at communicating, fraudulent and the customer does all the work. Make sure you keep records everyone and see you in court Caliber No stars - filed a complaint with the city, state and BBB

These guys are fantastic! They did an amazing job on my car. It looks brand new! They are very…read morepersonable and easy to work with. The work was completed in the time-frame promised.

I've been going here for several years now and Ted has always done an exceptional job on both…read morebodywork and paint. I've taken both my show vehicles and most recently an accident repair job to him and find no reason to even consider going elsewhere. Along with the great work he does his prices are fair and turnaround times are reasonable. I consider his shop to be something of a hidden gem.

So far I've only had my wheels ceramic coated and I have an appt next week for the rest of my…read moreDurango to be detailed and ceramic coated. I can tell this company really does care about customer service! I have been working with Matt and I have had A LOT of questions and he has patiently answered every single one (sometimes more than once) I have researched several other companies before making this big financial decision and they seem to be the most trustworthy in my opinion. After my service I will post an update.

Had a fantastic experience here. Took my SUV in for detailing. Excellent work by Chris. Made…read moremy 6 year old Paint look nearly new. I plan to be back.

After some initial confusion, the GM of this location personally reached out to extend her help and…read morean apology on a miscommunication that arose. It was followed with a great repair to my vehicle that was in for service with a dent in the rear lift door. Enterprise rental picked me up from this location and I was able to drop the rental off at Gerber once I picked up my repaired vehicle. This was coordinated by the staff at Gerber. Front desk agent was pleasant. All in all, I had a positive experience with the service and team at Gerber and would use and recommend their services as I have in the past.

Oswego Illinois location. Insurance recommended Gerber in…read moreOswego Il to replace windshield. Not only is the glass wavy and hard to see through, but they didn't calibrate the lane assist. That's not the worst part. They left black sealant all over interior, hood and fenders, damaged paint, tore headliner, (I have GPS on car) beat the snot out of it warping the brake rotors, all together they did $8113 in damage. I have an appointment at the dealership to have their windshield taken out and the correct one put in and a reputable body shop that's going to fix it properly. I wouldn't recommend Gerber Oswego Illinois.

Very professional and through body shop. Everyone I met at there where very kind and thoughtful. I…read morewas kept apprised of my the how my repair was progressing and I was very comfortable with there performance. When the work was finished they went outside and went over my car completely, showed me the repair and it looked like nothing ever happened. I have a very bright shiny red card with a special clear coat finish which is hard to match and they matched it perfectly. They actually went above and beyond and buffed out some oops garage scratches I did for me for no charge. Would absolutely go back and recommend to others. Thanks Rick!

I had to return my car several times to get it repaired, and the shop damaged my diver seat yet…read morewouldn't take responsibility for it. Tried to say it was wear and tear along with a manufacturing issue. It's a brand new car, and wasn't like that when the car was dropped off to them. Very disappointing! You damage something then you should fix it.

This Caliber Collision is very professional and their phone service is wonderful! I was especially…read moregrateful for Natalia's helpful updates. I was also very amazed to see how good my car looked! Great place!

The good: they kept me updated on what was happening with my car, including delays, and the repair…read morewas done well. The bad: the parking situation here is completely absurd. Also, for a few days I wondered what the strange smell was in my car after getting it back but assumed an air freshener or something. Today I found a cartridge next to my console that an online search tells me is for a cannabis vape pen. If you're vaping in other people's cars, at least cover your tracks better. Unprofessional.