They were so efficient to get me in, and diagnose fix the problem before I was due to start work…read more Wonderful. Excellent kindness and service !!!

My family has trusted Frankie and Johnnie's for over 10 years with all of our auto service needs…read more Frankie and his team are polite, courteous, and knowledgeable. They turn around a service request quickly and always charge fair prices for parts and labor. I trust their advice and have never paid for something that wasn't absolutely needed to be repaired. We recently needed a new alternator installed and had our car towed to the shop. They assessed it within an hour, provided an accurate estimate on cost and timing before proceeding with the repair. We had our car back within 24 hours and are very happy with the work. I would recommend Frankie and Johnnie's to anyone looking for a trusted auto service partner.

The owner Enzo is what makes this a business you need to go to when you need your auto maintained…read more He bent over backwards to insure a difficult issue was handled well. My family has been coming here for 25+ years. He and his crew make your experience the best. Thanks for taking care of my family!

I am pleased with this place and a special thank you to Fernando who was pleasant and professional…read morethroughout. I had a tune-up performed in February at a different mechanic with no noticeable difference. I drove my car from Mike's and it drove better than when I bought it. I thought the price was reasonable.

Daryl and Dane deliver as promised. They are kind and respectful to all. They listen as well as…read moreexplain what your vehicle needs. Their pricing is fair and they use quality parts! I will continue to bring my vehicle to them when it needs service and my family is bringing their vehicles to J & R Auto as well. Thank you both for the exceptional service!

COMPLETE SCAM! stay away. will rip you off. came in for air on my tire, after fixing a nail which…read moretook one minute he said it would be $30 then when he went to charge me he charged $35 and didn't even tell me. when i saw the receipt he said it was for tax but the receipt clearly didn't say any tax on it and when i went to the owner he just decided to yell at me. absolutely awful owner. i would go somewhere else for business

Very disappointing experience with my Tesla Model Y. I specifically brought the vehicle in for a…read morecontrol arm noise coming from the driver side and clearly explained that upon arrival. The shop diagnosed and recommended replacement of both the driver and passenger lower control arms. I ultimately approved repair of only the side making noise for approximately $697 (versus the $1,394 they recommended for both sides). What bothered me most was that after the repair was completed, the technician test drove the vehicle, yet nobody informed me before making payment that the exact same noise was still present. I personally discovered it myself within less than 10 feet of driving out of the shop and immediately returned. The lack of communication regarding the unresolved issue felt very misleading and frustrating. Instead of taking ownership of the failed diagnosis or communication issue, the owner Elvis became defensive and stated the reason the noise remained was because I was "too cheap" to do all the work (both side, $1,397). He also suggested I should have replaced the upper control arm as well, despite the fact that they never diagnosed or recommended prior to the repair. I ultimately took the vehicle to the Tesla dealership, where the upper control arm issue was addressed at a significantly lower cost. While the lower control arms may have shown signs of wear, replacing worn parts that are not actually causing the customer's complaint makes little sense from a diagnostic standpoint. Based on my experience, the process felt more like guesswork than properly isolating the actual issue. Customer service was ultimately arrogant and unprofessional. Based on my experience, I would be very cautious bringing a Tesla here.

If I could give more than 5 stars, I would. KCC Auto and Elvis are the gold standard of what an…read moreauto shop should be--honest, knowledgeable, detail-oriented, and deeply experienced, especially with luxury brands like Porsche. After being let down time and time again by the dealership, I finally found a team I can trust. Elvis didn't just save me a huge amount of money--he saved me the typical headaches that come with Porsche service. I even stayed nearby for three days while they worked on my $100K vehicle because I knew it was in the right hands. This shop is a rare find. If you care about quality, professionalism, and people who truly know what they're doing, KCC Auto is it.

Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Prompt response. Phone consultation was very extensive and I didn't feel rushed. Jeff was very…read morethorough and explained everything in terms I could understand. I highly suggest calling to discuss your particular situation with them.

I used to take my older vehicles to Eric. Recently had an issue with my newer vehicle. I took it to…read morethe dealer- issue didn't get resolved. Happen to look up Eric Herbst and found his business. Called and was quite surprised that Eric not only answered my call but remembered me after 10 yrs!! I was surprised and shocked. Dropped my car off - expecting to uber home, he gave me a loaner!! He quickly diagnosed my vehicle and gave me a complete list of issues which I was not aware how dangerous it was to drive. He ordered the parts and had my vehicle repaired by noon the next day. Talk about this type of service and turnaround. I'm very pleased and grateful to have someone that is passionate about his customers. Without a doubt I will share my experience with everyone!!

I was driving my 1968 Chevrolet Chevelle when the radiator began to overheat. I managed to pull…read moreinto Herbst High Performance Garage just as my car started spewing antifreeze and water. The owner saw the situation, walked out with a reassuring smile, and said, "No worries--we'll get you back on the road." Despite all his mechanics being busy, he personally rolled up his sleeves and got to work. We discovered a blown hose and a fan belt that had jumped off the pulleys. He replaced both, topped off the radiator, and even noticed and fixed a few other minor issues--including adjusting the idle and making a quick repair to the carburetor. He worked quickly, efficiently, and with genuine care. In less than an hour, my Chevelle was running beautifully again--and he only charged me $200. Honest, trustworthy, and incredibly skilled, this gentleman is everything you hope to find in a mechanic but rarely do. If you're looking for a shop that treats your car like their own and puts integrity first, Herbst High Performance is the place to go. I can't recommend them highly enough.

i requested an estimate they said they would call back in 5 minutes i waited an hour called them ?…read morehe gave me the price then said it would be an additional 100$ for an oil change when the oil would already have been drained his total price was in line with other shops until he quoted the 100$ extra my final choice was a different shop that was 225$ cheaper for the whole job and they explained it to me which i was already well aware what was involved. remember people are more educated than before with the world wide web and chat gpt i had read previous reviews and was set to go to your shop until the added 100$ i did not mind calling back i understand your busy

Our car started making a rumbling sounds after a road trip to minneapolis. We called around and…read morethis was the only place that could take us the same day with a loaner. They were able to repair by the next day and the price seemed fair, especially with the 15% discount. We know where to go the next time we have a car emergency!

They were able to do all the routine maintenance and get me back on the road. They were transparent…read morewith their pricing and listed the items I needed to fix immediately and what could wait. The car runs like a DREAM! Thank you Honest-1!

My exhaust starting getting loud. I come to find out that my exhaust had rusted NEAR the flex pipe…read morewhere it attached to the y-pipe. Honest-1 (the District Manager) tells me that there is a "hole IN my flex pipe" and that the y-pipe is in really bad condition. He tells me that instead of paying $637, I should replace the y-pipe as well because it's not going to last me and I should just pay the $700. He told me I should make an appointment to get it done asap. He kept asking me "how about tomorrow", "how about Thursday"... I asked him to show me the hold in my flex pipe, but he wouldn't. I wasn't feeling to good about this. When I walked in to Honest-1 Auto Care (Ogden and Eola in Aurora), I immediately got a bad vibe. Can't really place it, but my gut felt something wasn't right about this place. Now, I'm female and over 50....don't know too much about cars but my gut had a feeling that because, 1) they would NOT take me to look under my car when I asked them (when they had it up in the air) and 2) the jargon they started mumbling about, trying to confuse me, felt off. I attached a picture of the real problem with my car. DO. NOT. GO to Honest-1. Had I not had that gut feeling and went with them, I'd be out a whole lot of money. They should change the name of their damn business!!! Epilogue: I took my vehicle to a place in Lombard for an estimate on referral from a friend. This auto care that I went to in Lombard took me under my car and showed me exactly what was wrong. He told me that the flex pipe did NOT have a hole in it and it just needed welding. He also showed me the y-pipe, which was in great condition as well. It ended up costing me $180! Please, save yourself some money - do not go to them - and I know the name is attractive and all, but they were all about the money.