They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

I wish Google Fiber was available for single family homes. I used Webpass in our condo and it was…read morethe best internet provider I've used in SD and at a great price point. I now have to live with another provider and while service has so far been good, it's almost double what I was paying.

GFiber sucks. It's constantly under maintenance. Seems like every day I have an email about a…read moreknown issue that is being addressed. Also, don't pay for the year up front. If you have to move, they don't pause your service. I'm paying for service that I'm not getting...

Not sure why this place has such a low rating. I came in to compare prices for new internet since…read moreI've recently moved. The whole process was quick and painless. Download the app, create your account, and everything else is pretty much there. I was given my router, and Jessica was transparent about prices. She even went above and beyond to make sure I'm getting the best pricing. The only con I see is the horrible, congested area it's located in, but what can you do when Trader Joes is right there.

I wanted to update my review to reflect that the equipment fee has FINALLY been removed from my…read moreaccount. Still beyond annoyed that I had to follow up 3 weeks after dropping it off to this location but I will say it was done faster than promised this time around. I genuinely don't know how so many things can go wrong and it's obvious they're a mess behind the scenes. I still would prefer to do business elsewhere but I'd have to move to do so; it's worth it to mention that I didn't have massive issues for the first 6 years and I'm sure that once I'm further removed from this situation I'll return to being nonchalant.

I want to commend Quinn, at the Verizon Store, Midway Location, on Sports Arena…read more I am 75 years old and out of my depth with phone technology. Quinn's manner was calming and I felt comfortable speaking with him. He said there had been an update and he fixed my phone. Thank you Quinn.

Spent 20 mins on the phone trying to pay my bill ( because I had not received it yet, even though…read morelast month I went into the store to give them my change of address. After 20 mins, on the phone with them, the system did not recognize my zip code. Unable to pay bill. So here I am waiting to pay my bill, store is empty, sitting here waiting to be helped. This location is worse than the DMV!!!! If I could give it a minus I would

I went to the mobile app site to try to set up my fiber, Internet, and crossover from Cox. I ended…read moreup connecting with a representative named Terrel C. He was amazing. I couldn't figure out how to upgrade to fiber on the website. So I logged on today to get the customer service number. I called and I was connected with Terrel and honestly he's the reason that I upgraded. He was pleasant and easy to talk with - while delivering exactly what I needed an information. He even helped me find a later install date as I'll be out of town. I can't recommend this gentleman enough. I wish he had an extension so that I could just channel all my friends changing to fiber to him.

Quality and value is not there like promised if someone comes around trying to have you switch with…read morepromises of better tower reception don't do it; Run you will end up helpless and in a way worse situation. blessings

I had T-Mobile for 2 years and before that Verizon for 20. Since coming to spectrum in November of…read more2025, my coverage stress has disappeared! My total bill for phone tv and internet, is under $90! I never drop calls, live on the beach and have total peace! If you're struggling with your provider, call Spectrum and get the connection you deserve. DK @stayinyurlane

My family moved into our house almost 3.5 years ago. It's one thing to get mailers (that go…read morestraight to the recycling bin) every couple of months. It's another thing to walk into my house while my wife and I are working with contractors, interrupt, then - when discovered - resist leaving until I have to walk you to the curb and ensure you walk away. It's another thing to stand for 5 minutes knocking on a door with a NO SOLICITING sign on it before finally leaving...but waiting out on the sidewalk for several minutes afterwards. Yet it's another thing to keep coming every few of months - cosplaying as technicians (the sneakers are the giveaway) and entering our now-fenced off courtyard - for a clownishly aggressive sales pitch, then resist leaving the courtyard after hearing "no thanks, please leave now" from the property owners. But what happened last Thursday was another thing entirely: to hang out in a private driveway, stand outside a parked car, waiting for the owner and his child to exit the vehicle for several minutes, refusing to leave when asked (then told) to do so, and then mean-mugging your prospective customer through the windshield glass of his car for a couple more minutes before finally walking off....but not without further staring down your prospective customer...it's the establishment of an unthinkable new low. Listen Spectrum: I was never a fan. However, any chance of getting our business has been completely obliterated by your door-to-door sales team in Metro San Diego. The aggressive, persistent presence: annoying. The bro-speak sales pitch: slimy. The cosplaying as techs: creepy. The ignoring of direction to exit private property: criminal. The attempt to physically intimidate people while trespassing: hostile and criminal. I don't like this trajectory. You've been reported to the FTC. You've been reported to Spectrum Corporate. Next time it's San Diego Police Department.

We have always had issues with other internet providers. We made the decision to switch over from…read moreAT&T to WAVE.BAND. Joe took care of us from start to finish and answered all of our questions and concerns. He and his team were very friendly and personable through the whole process. We are very happy with the service they have provided and continue to provide us. Thank Joe and his exceptional team! Thank you!

From the owner: Recognized as one of the fastest growing communications providers in the southwest, we provide…read morehigh-speed internet and VoIP solutions to the San Diego, Los Angeles, San Francisco, Las Vegas, and Phoenix service areas. WAVEBAND is a full-service commercial telecommunications and IT services and support provider. We specialize in building customized communications solutions that strive for zero down-time, peak network performance, and optimized business productivity.

ScaleMatrix has the most state-of-the-art data center facilities that I have seen thus far. Their…read morestaff is extremely knowledgeable and how efficient the facility is deserves praise. It is the quietest data center by far as the cooling implemented is extremely efficient with the signature green cabinets. They have cloud storage available running on top of the excellent ZFS implementation by Nexenta. I highly recommend them for any colocation needs.

When there are service or customer service issues it is nice to know you have people who you can…read morerely on to turn you back to a raving fan. Received a email from Roe Morales and a phone call from Eric Olsem to apologize and let us know this is not how they operate. I appreciate them both reaching out. We look forward to a continued relationship with ScaleMatrix for year to come.

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

I have read the reviews and have no idea of why there are any bad reviews for West Coast WiFi. I…read morehave West Coast WiFi for my boat at Point Loma Marina in San Diego. West Coast WiFi delivers great bandwidth and they also have great service. At the marina it was an easy install. All I did was point the device at the antenna and I was up and running. However, just this week I moved my boat over to Shelter Island Boatyard to have some work done. I needed a temporary solution for the few days that I was going to be in the yard. I tried pointing the device at the antenna near Point Loma Marina, but I had a little problem getting proper alignment. I called Western WiFi and they came right over to check it out for themselves. Once they got there they showed me the location of one of their other antennas and I was up and running in seconds. They really did not have to do this. I was going to be in the yard for just a few days there was no real reason for them to bother, but Western WiFi wanted me to have good internet service even if was just for a temporary period of time. Now that is service. What can I say. This is why I rate them 5 star.

They always tried to accommodate my complaints. The service has improved tremendously since I…read morestarted my service.