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    West Coast WiFi

    2.8 (6 reviews)
    Open 9:00 am - 5:00 pm

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    7 years ago

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    7 years ago

    They always tried to accommodate my complaints. The service has improved tremendously since I started my service.

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    7 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    Cox Store

    Cox Store

    (208 reviews)

    Hillcrest

    Not sure why this place has such a low rating. I came in to compare prices for new internet since…read moreI've recently moved. The whole process was quick and painless. Download the app, create your account, and everything else is pretty much there. I was given my router, and Jessica was transparent about prices. She even went above and beyond to make sure I'm getting the best pricing. The only con I see is the horrible, congested area it's located in, but what can you do when Trader Joes is right there.

    Arrogant and disgusting customer service. I was having…read moreissues with the unlocking of my SIM card from my former carrier over to Cox. After each carrier blamed the other for the inability to unlock the card, and after having been transferred from one agent, department to the next without the agent explaining the situation to that agent, I was left to continue repeating myself?! Finally, I headed out to the Hillcrest location. These two men there, one in his mid thirties; the other late 30's had these arrogant attitudes as if I were inconveniencing them. They said "you will have to call them to get them to unlock the card." We can't do anything to help you?!" Back and forth both Spectrum and Cox blamed the other. Now just how am I supposed to call them without service?! I don't know what to tell you, but you can't come in here and expect to use our phones to get your card unlocked?!?" I said absolutely nothing more. I got up from my seat and walked out. Look into AT&T, Verizon, or any other carrier. They will appreciate your business and are concerned with customer retention. This business couldn't care less about obtaining your business, let alone retaining it.

    Verizon

    Verizon

    (394 reviews)

    $$

    Mission Valley

    I had a great experience with Kofi who's used to work at Grossmont center .He was very professional…read moreand supportive to bring down our bill .He is the reason we switched to Verizon.

    I can see why this store has such poor reviews. Came here 3/4 after work at 5pm…read more I bought my phone here and had a good experience. I had them transfer all my information from my old phone to the new one. I noticed a few weeks later that it was glitching out which I (and my husband) thought was due to the transfer of info, so we came back to the store where I bought my phone. Thought that made sense. So...we added our name to the queue and waited our turn. After an hour I got called. The woman that walked over had ZERO customer service. As I was explaining the situation she had a blank expression and finally my husband chimed in and the only thing she said is: did you got to the Apple Store. Not a hi, thanks for waiting, how can I help you? I get that according to her we were in the wrong place but there is a way to say it nicely. Seriously just a rude lady. I know it is the end of the day but come on. I've worked retail and sometimes it's not fun but you have to be cordial. So, we will be going to the Apple Store. Management should really work on training their employees or maybe it's just her. The other folks there seemed to be smiling and nice. But that one person can ruin the whole feel of a store and the customer's experience. She was the only lady working with customers this evening.

    Wired SD - 4K IP Camera being installed

    Wired SD

    (106 reviews)

    Grantville

    Wired SD provided an extremely efficient and professional service. We needed a Samsung Frame…read moremounted and they provided a competitive quote with clarity on what's included. Relative to other providers their communication was on point and did not need undue back and forth conversations or asks for me to call them etc. Scheduling was automated and the process was a breeze. Day of installation there were delays on their previous appointment and they called ahead and worked with me to reschedule. The installation was done perfectly. Kudos to Pablo and team.

    I waited two days for a response. They only wanted to provide a quote based on the picture I…read moreprovided and were unwilling to visit the site for an estimate. For a tile project, shouldn't there be an onsite evaluation to assess the work required? Moreover, if you had visited my location, I could have discussed two additional tasks that would significantly increase the scope and cost of the project to your advantage. In response to the owner, I did provide descriptions for additional projects in the original request. I was concerned about potential damage to the tiles that could require significant repairs. I have expressly said that I was willing to pay a premium for proper handling of the situation. When I mentioned those concerns, other providers did express a lot more caution about the tile situation and they came out to make sure it could be done. I understand that there's an opportunity cost to come out in person but I expected a premium service provider to be able to do so. That's simply not materialized.

    West Coast WiFi - isps - Updated May 2026

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