Some really fascinating tech going on here guys keep it up! Best for businesses out in areas that aren't serviced by bigger ISPs read more

I have been working with Skyriver for 3 years! Many of my clients are now using their services. All of my clients have been extremely satisfied with the service and support and aggressive pricing. Keep up the great work! read more

Wow...the previous review seems to be so wrong. Tech support always answered, even in the wee hours of the night, whenever there was an issue. The reliability of the connections seems to be very consistent. I am a residential customer and I like Skyriver. The only beef I have with them (and the reason why I docked a star) is their price. For 1 Mbps, I pay a substantial amount. Nowadays, I can tether with my T-mobile 4G phone for $30/month for 6 Mbps. The competition will make it hard to stay loyal to Skyriver. read more

DO NOT USE THIS company. Seriously. I think they changed their name because of all the bad reviews. They are now One Ring Network and horrible. Please visit OneRingNetwork to see my full review of the active company. I paid them over 7K to meet a 2 year contract for crap service. They lied to me and took me out of 18mbs when they were only 6 for 3x the price. They want to bill me for July, when I canceled and asked them to turn off service. I requested to disconnect on 7/1 and they ran me around then turned it off finally 7/15 and still trying to not only bill me for the july month for 299 they sent me to collections for 5K. Run. Fast. read more

I did computer networking for 30 years before starting my own web hosting, so I have some knowledge of wide area networks and TCP/IP. I feel qualified to say that Skyriver is well organized, competent and professional. We have been their customer for nearly four years. In that time outages have been few, and on the few occasions I have called tech support they have been very helpful and competent. They do seem to be sincerely interested in providing good service. Our IP address is set and not subject to change, an advantage for linking to my web servers in several data centers. They always seem to let us have .5 mbps more than the contracted speed. Recently we upgraded our speed to 6mbps symmetrical and streaming video is much better now. If you are in a rural location with few options, this is a much better choice than satellite based Internet access. Much better! PROS: We can have an Internet connection 5 Static IPs high reliability symmetrical upload and download speeds CONS: Jitter high price low speed read more

I have used Skyriver for 10 years. Like all service providers they are not perfect but they do actually care (unlike most service providers). Their service is reliable and when there is a problem, they jump on it to fix it. Their pricing is better than most commercial land line options and our links are consistently faster than what we pay for. Most importantly, when you call, they ANSWER the phone, unlike most other ISP(s). read more

Do NOT use this company. Internet service crashes regularly and customer service is deplorable. I unfortunately committed to a 12 month contract and when my contract was up they made me pay for a 13th month. If you have made the same mistake as I and contracted their services please make sure you cancel your contract 30 days before your contract ends. read more

We've been with Skyriver Since end of 2016. Paying $450/month for 10meg upload and download. Since then we've had numerous system wide outages. Imagine all your employees not being able to get their work done. They claim 99% uptime which is a total joke. If I ran a server business i'd be out of business already with their unreliable internet service. Their support is a joke, for the price you're paying you'd be better off else where. Plus they lock you in on a contract so you can't move to a competitor. If your business depends on the internet, look elsewhere! read more

We are a Logistics company, and rely on internet with our business for our App and connecting to all our freight companies (FedEx, UPS, USPS etc) We have Skyriver for 2 of our sites with 100/100 Mbps (soon all 4 sites will probably be switched over to them as well) since we've switched to fixed wireless with Skyriver, these 2 facilities has never been down, we've been with them for almost a year, their installation dept is very fast and flexible with schedule. actual installations takes just hours and speedtest consistently gives me more than what's on contract. read more

We have been using SkyRiver for over a year now and the service has been great. We use it to load balance traffic and video conferencing. I'd recommend them to anyone that wants great service from their ISP. read more

I would really appreciate some customer service from this company. When the service is up it's great. Every time there is an issue they want to blame it on my end and for the record its never been on my end. I am tired of the run around and lack of answers. My service has been down for over 36 hours and they have promised me a call back 4 times now and I have yet to get one. They do no want to admit when the problem is on their end. I have only have service for 8 months and have been down at least 7 times. The worst time I had no service for 2 weeks. I am not big on leaving reviews, but I have had enough finally. read more

Skyriver finally sent me my refund. Their service and technology is great and stable. If they just invest a little more resources in their customer care they would be a great provider. I would definitely do business with them in the future. Thanks for making things right. read more

Our company had ATT DSL for years and experienced a network failure almost every single month.... these outages were usually a half hour or so . Finally moved to Skyriver 14 months ago and never had a single outage except one 30 minute speed degradation which they corrected within 30 minutes of my calling their tech support. Also, before we switched to Skyriver, I contacted 2 of their references who said they had Skyriver installed for 2-3 years without a single failure. read more

I decided to wait for one year to pass before writing a review. My business is in San Diego. Our street only has cable and DSL available. Fiber would have been $10,000 for trenching and a 3 year contract! We were considering moving our office to an area with fiber available. Skyriver came out and did a survey, they said they had good signal to one of thier towers. I placed the order and they came out for install the next day. Install took about 3 hours. My speed and latency are rock solid. We need the upload speed more than the download. After 6 months we needed more bandwidth and they were able to change the speed remotely. read more

This is MY personal experience TRYING to work with this company... I finally approved an install on my building and come to find out they recently installed another dish without approval, and damaged the HVAC unit. How did they get on the roof without management giving access? They put a long ladder on the side of the building, pulled a cable through a skylight and cramped a dish on the side of an HVAC unit damaging the coil. Their management company swore they didn't service any other tenant's of mine, then, "oops, I guess we service that 1 tenant too..." Now I get to do another Roof Audit to see if any other damage has been caused. And the kicker, if this company doesn't pay for the damage, the tenant could be held responsible... think about that before signing anything with this company. read more

7.5 months later and we are still happy with the service Skyriver is giving us. Internet is always up and reliable and my employees no longer complain about a slow internet connection. They only complain about slow computers, but that's a different story. read more

I have used Skyriver as our internet connection at three remote sites for more than four years now. We provide WiFi service to RV parks and marinas, and they have been the only available internet connection due to the location of our properties. They provide us with 8 meg bi-directional WAN links. You would think that they kind of have us over a barrel since there are no other providers available for these sites, but that is not how they deal with us. Their tech support is excellent, especially given that they notify us if the WAN link goes down due to power failures at the remote sites. Not only that, their billing department works with us and if we ask them to hold a payment date for a week or two, it's no problem. Amy in the Billing department is a jewel, and completely customer-oriented. I don't think Cox or Time Warner comes close. What a great company! read more

Used them for many years, but then their service degraded quickly. Switched over the San Diego Broadband and it was better in every way. Even latency times improved. read more

Glad they are under new Mangement maybe that will help them provide better service going forward.

I was in a tight spot trying to turn up me service to my new building. I was going with Cox Communications whom assured me that "we were all set in my building" ! Sure enough it came time for me to move in and start setting everything up. When I went to hook up my internet sure the Cox connection wasn't active. After many calls to Cox I decided to cut bait. I had seen Skyriver before and had a friend tell me he uses them. I called and spoke to Alan. He stated that I was within their coverage area and he could have a tech come out the same day. I was skeptical but agreed to move forward. Not only did they get me up the same day, I was also able to set up my VOIP lines over the connection! My experience has been stellar and I would absolutely recommend Skyriver to anyone. Im a fan! read more

About two weeks ago I got installed by Skyriver. I couldn't get cable, which is what I wanted so I'm glad I found them because their pricing is a lot better than T1s. I wasn't sure about using microwave, but they gave me some references that checked out. The install was easy and their tech did a clean job. The service works great so far. No problems. I ordered a 3 mbps and I'm actually getting a little more than that. Good deal. read more

I've used a lot of business Internet service providers and Skyriver is one of the best. Installation is a quick and simple process, their employees are competent, and performance metrics of our connections are perfect. Skyriver is a great company, I recommend their service to other businesses as either a backup or primary connection. read more

Skyriver works good when it's working, BUT when you need help forget it. First you play electronics phone games, after several days some one might try to help. Only thing you are going to hear is our speed test is okay you have internal problems and that is it. Come to find out Skyriver's little box had a short in and they will not admit it. We had to replace the box with one from bestbuy and service was returned. We have been down four days and we are now going with VECTUS out of Huntington beach read more

Wow. Can't believe these guys are still around. Tried them in late 90's (wireless T1 product) and had so much jitter on the line that I couldn't hold a telnet session open (I was in clear line of sight to other antenna). Mission aborted. In 2005 (approx) they merged with a decent company called TNS (Terracom Network Services) and once again my stuff (web site, secure, email, domain pointing) ended up there for the past 4 years. While all providers of this service can frustrate the customer some, these guys are incredible flakey and uncaring. Calls don't get returned from tech support, billing makes errors constantly and anytime billing makes an error they "freeze" or "close" the account so it takes days to get tech support until billing clears things up. Sometime I give them my credit card to pay the charge, spend the next week trying to get through to tech support (who is never quite sure if the account is "unfrozen" and doesn't call back or get anything done for days at a time) and then I dispute the charge later. It's a nightmare. Charges made in error are double billings and stuff like that - we never see it and then it's "unpaid". These guys named Daniel and Matt fence the tech support center - they are flawlessly polite but won't call you back and won't get anything done. As far as I can tell their main job is to tell me "the noc is working on it and we have no idea when they'll be done". This would be for a simple issue like a change in domain pointing or something like that - you would think it's rocket science. Definately do NOT recommend them. Bottom of the barrel company with bottom of the barrel service. Will be moving away from them as soon as I can find the time to get all my stuff changed. read more

I don't normally rate ISPs this highly, but Skyriver deserves it. I've been off and on w/ making a deal through Skyriver. Jeff Pumphrey reached out to me a year and a half ago and let me know of their services and what not. Normally I don't listen to soliciting calls but I gave him a chance. I got his email and let him know I'll contact him when we're looking for a new ISP (we had just made a 3 year deal w/ TelePacific). Fall of 2015 rolls around and my company needs a new backup ISP. We use Fixed Wireless via TelePacific due to ground lines not extending to our facility, and luckily Skyriver specializes in it as well. We got a great deal which was super seamless to work a deal out for as well as install. So far the customer service is ideal and the speeds are consistent. If you're looking for a good fixed wireless connection in the OC, check Skyriver out. Don't let their primary location of SD scare you, they're small enough to really care about their customers and make your experience worth it. Give it a shot if you're having problems w/ big name companies like AT&T and TelePacific. read more

Let me start by saying that I never write reviews, but I'm writing this review, connected to the internet via my cell phone, because once again Skyriver, which my company now refers to as "Sh!tcreek", is not working! They remotely diagnosed that, yes indeed I was without their service, that I pay too much for, but that they would not be able to physically look at the issue until 4 days later. I don't know how many companies can put up with such poor service, but I know we can't. Skyriver has cost my company in so many ways and has actually argued about letting us out of our contract. I have lost track of how many times they have come out to fix our service...and each time they do, the technician blames the one before for installing our dish incorrectly. I'm done dealing with them and will be changing our provider whether Skyriver does the right thing or not. read more