I've gone here to fix both my computer and my phone before, and always appreciate their good work,…read moreethics, and customer service. The one time they were not able to fix something after exhausting all options for two weeks, they didn't charge me a dime for the work or any of the parts they ordered.

Cheaper than nearby repair stores, even with genuine Apple parts and same-day service! Hedi, the…read moreservice manager, was super kind and helpful and made the whole process easy!

Came back to YY Computer to have another home PC repaired…read more The tech found that my computer was working fine. So I asked to have the HD upgraded and have Windows 11 installed. I returned on Saturday to pick up my PC. The tech took the time to explain the best monitor to use and the best Anti-virus. Everything runs smoothly. Very knowledgeable and professional.

He was open on Saturday. Very patient. Got my work done fast. And competitively priced. Good…read morecommunication.

Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.

Great expedited service! Jesus is a great technician and did a great job on swapping out damaged…read morescreen on my old MacBook. It purrs now as the other place I went to did a sub par job previously. Pourya quoted me a very fair price on parts and labor and I don't feel taken advantage of. We need small businesses like this that supports community ecosystems with quality service and concern for their customers property.

Quick service, great communication and reasonable rates! They were able to sell us a USB to store…read morethe recovered data. Will definitely return- thanks!

We are a small but growing business located in Oakland that was looking for an IT partner. We…read morelearned about East Bay Computer Services and gave Don a call to discuss some of the issues we were facing. Don took the time to visit our office and walk through all of our issues, and he even suggested a few things we could do to avoid problems in the future. We have had Don's team out multiple times since our first meeting and we are very happy with the results. I would recommend East Bay Computer Services to anyone looking for an easy to work with, knowledgeable IT professional.

We are a growing Construction company, and East bay Computer services has been with us every step…read moreof the way, from our small office to our new warehouse. They have been extremely helpful in maintaining our Hardware and networks needs

I bought a Macbook Pro from Manu in mid July on a trip to the Bay Area mostly based on the great…read morereviews. The reputation and positive reviews are earned by doing the right thing. I live in Kansas, when the MacBook malfunctioned I was sent a return shipping label, the MacBook went back to Berkeley, was inspected, and replaced. This took several weeks but I have a really good computer, probably better than the one I originally bought, and a trusted source for future reference. Thank you to Manu and company. David C, MC Parts LLC Topeka, Kansas USA

Excellent experience. Manu, the owner, and his team took care of my 2019 16-inch MacBook Pro, which…read morehad developed a difficult charging problem. Today, Saturday, the first appointment Apple could offer me was Monday evening, which would have left me unable to work for the entire weekend and most of Monday. Manu and his team identified the issue quickly, carefully disassembled and cleaned the machine and its electrical connections, and had it working perfectly again in about an hour. They were knowledgeable, efficient, honest, and very reasonably priced. I especially appreciated that they diagnosed and fixed the actual problem rather than immediately recommending expensive replacement parts. I walked in with a MacBook I could not reliably use and left about an hour later with it working perfectly. Excellent service and highly recommended.

Berkeley Laptop Repair saved me when I locked myself out of my computer in trying to change the…read moreaccess pin. They pick up and drop off. Did it all in 2 days. Brilliant. I couldn't be happier with the service. Alex is friendly and knowledgeable. I recommend them to anyone with a laptop issue.

Excellent service! They picked up my laptop, fixed it, and returned it in less than a day and a…read morehalf. I'm very satisfied with the service and the people I dealt with were kind and informative. (I'm an elder and have very spotty information on computers.) The pickup and delivery were especially appreciated. My new go-to for computer stuff, and I will let everybody I know as well. My experience with computer repair services in the past has been less than ideal--expensive, prolonged, and technobabble tossed around endlessly. These folks are a breath of fresh air! Highly recommended local business.