1. Team Rooter Plumbing of Ventura

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Simi Valley, CA

Team Rooter Plumbing of Ventura

4.6 (113 reviews)
Open • Open 24 hours

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Response time

30 minutes

Response rate

100%

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Benson M.

I think we may have been overcharged/ripoff. $325 to replace a shower cartridge feels excessive especially considering the job wasn't done properly. The shower handle is now facing upward, and turning it either left or right still gives us both hot water. For $325, I expected the shower to function correctly. Instead, because a small metal piece was cut, I now have to leave the handle facing straight up just to shut off the water completely. That doesn't seem right. He was also planning to charge $475 for cutting off a small piece of metal until I told him he didn't cut anything big and that when he lowered it to $325. On top of that, he didn't even turn the main water valve from the street all the way on. We had low water pressure until I realized he had only opened the partial way.

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2 years ago

Eric was the best! He quickly installed my filter and gave me a really good price. Would definitely hire again

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Angel was very professional, on time. Great service at great rate: Highly recommended. Thank you!

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Review Highlights - Team Rooter Plumbing of Ventura

“Israel who supervised the project came by everyday to make sure everything was going smoothly and to see what needed to be done.”

Mentioned in 11 reviews

Read more highlights

Highsmith & Daughters Plumbing

Highsmith & Daughters Plumbing

(374 reviews)

I have used Highsmith & Daughters Plumbing on several very different projects over the past few…read moreyears, and Matthew and his team have earned my trust each time. I first met Matthew when he helped a friend's father deal with numerous gas leaks in a mobile home. It was a difficult situation, but he was responsive, professional, and thorough. Later, after we moved into a home in Lancaster, I asked the company to travel from Simi Valley to help overhaul several parts of the plumbing system. The house needed a new regulator and cleanout, and an addition had been plumbed incorrectly with the hot and cold lines reversed. They also replaced an older water heater with a tankless system and rerouted portions of the gas piping as we converted more appliances and systems to electric. They handled several additional problems that demonstrated both persistence and honesty. A serious clog in the main kitchen drain line took more than two hours to break through, but they stayed with it until the line was cleared. During the home inspection, we had also been told that approximately ten feet of piping beneath the house appeared cracked and might need to be replaced. After performing a full video inspection of the plumbing system, Matthew's team determined that the marks were likely only surface scuffs and that the pipe was safe to continue using. Their willingness to give an honest assessment instead of recommending an unnecessary replacement meant a great deal to us. Most recently, they helped at a Scottish Rite commercial building where more than sixteen feet of older cast-iron drainage piping had collapsed. The affected section included multiple connections serving different drains in one of our primary bathrooms. They replaced and rerouted the damaged piping, charged a very fair price, and once again delivered quality work. It is rare to find a plumbing company equally comfortable handling mobile-home gas leaks, a major residential overhaul, difficult drain problems, video inspections, and complex commercial cast-iron drainage repairs. Highsmith & Daughters has been responsive, honest, efficient, and reliable throughout every project. I would gladly call them again and strongly recommend them.

I called several plumbers asking for an approximate quote for a small job, to replace an old…read moregalvanized cold water valve which had a pinhole leak in our laundry room. Every plumber I called insisted on coming out to look, before giving me a quote. I said I had perfect pictures and that it was a small job, but they all still insisted on coming over. My husband could do the job, but he's been sick, so we needed some outside help. This was the ONLY company who agreed to look at my pictures and give me a quote over the phone. Alicia in the office was so kind, understanding & accommodating. Highsmith & Daughters were $200.00 less than the other company who came out to look at the job. Highsmith & Daughters sent out a great plumber. He was on time, professional, thorough, neat & VERY helpful. He also gave us 2 new hoses & then helped to bring in our washing machine, which we had moved earlier so he would have easy access. I see why they have so many excellent reviews. We will definitely call them in the future for any of our plumbing needs.

NexGen HVAC & Plumbing

NexGen HVAC & Plumbing

(124 reviews)

Julian was great, super friendly and informative, honest with what we needed, was able to explain…read morethings simply. He was honest with what work could wait and tried his best to work on the pricing with us, Julian gets 5 stars. Nextgen home office or management or whatever you want to call it gets maybe a 3/5. Jasmine was not super helpful, short and cold communication and didnt offer anything helpful then comically hung up on Julian and me when she offered to hold our quote for only 1 week when i was explaining my financial situation. Overall good service but beware of the upsell. Again, Julian and his coworker Eddie 5/5 technicians.

I had a very unsettling experience with this company, which apparently works with Home Depot for…read morewater testing and treatment. After buying appliances at Home Depot, I was asked if I had water issues (which I do), and they offered to send someone to test my water for free and recommend solutions. Simple enough -- or so I thought. Instead, I got a series of texts from someone telling me that every adult in my home needed to be present during the appointment. They kept pushing about who would be there and even asked if my husband would be home. As a woman handling this appointment on my own, that immediately raised red flags. It honestly felt like I was being second-guessed because I'm a woman -- like my input wasn't valid without a male present. If I had been a man, I doubt my account notes would have been described as "very vague" just because I booked a free water test. The entire situation felt more like a high-pressure sales setup than a genuine consultation to help with water issues. Their reasoning? They didn't want to drive back later to explain equipment options to anyone else, due to gas costs. That's not my responsibility as a customer -- especially from a company tied to Home Depot. Overall, this felt unprofessional and honestly discriminatory. If you're considering water testing through Home Depot, be careful who they send. This didn't feel like a trustworthy or customer-focused experience. Also, this company is selling their machines for double what they're worth and it's pretty simple to hire a plumber to install them for you and buy one directly from a water softener and whole home water filtration manufacturer. Do a little research on how much these machines cost, I've found ones with excellent reviews for about $4/5k total. This company is selling theirs for $10k

Team Rooter Plumbing of Ventura - plumbing - Updated October 2026

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