I had a bad hot water leaking at my home. Alen from the company visited my home and he immediately identified the issue. I loved the way Alen explained the repair options and their pros and cons using paper and pen. Also provided me with his recommendations. It helped me to make up my mind faster. Alen did a fantastic job of finding the issue. Additionally, Alen found another issue with my dryer lint and offered to fix it as part of the repair. Appreciate all the help from Alen and strongly recommend his services. Next day, I had the pleasure to receive another fantastic help from Leon and Michael. They both did their work neatly and efficiently. I am extremely happy on the service I received. I would definitely recommend Thousand Oaks Plumbing services to any one. They are very professional. It's worth to receive their services and peace of mind to your stay in your home. read more

too many red flags, starting with the 'virtual agent.' I don't appreciate having an emergency thinking I'm talking to a human (who's typing with background noise so it sounds like a call center) and then get it confess that it's A.I. I'll call a company that employs humans. read more

Javier came out on a Sunday when our friend had a plumbing back up issue. We highly recommend Thousand Oaks plumbing and Javier in particular for the professional and quick service. read more

Fast response, efficient service and reasonable pricing. I called TO Plumbing onna Friday afternoon and they responded within 30 minutes. Romero was knowledgeable, efficient, got the new faucet installed, tested it and cleaned up all within about 45 minutes. Call TO Plumbing, they are the best! read more

He was on time and very efficient. He was quick to detect the problem and fit it. Nice person. read more

Appreciate the professionalism of this team! From the person answering the phone to Cristian M who did the inspection of the clog, to Juan Rodriguez who did the hydro jetting. I will be calling back for regular maintenance to spare myself of this problem in the future! Thank you!! read more

We have used TO Plumbing in the past and had good service but had a strange experience yesterday. We needed pipes rooted and one toilet kept running so we asked Mark to take a look. He rooted the pipes just fine but said it would cost $700 for a new toilet and $600 to install it. I decided to ask ChatGPT and it sounded like I might be able to fix the problem by replacing the fill valve, which I did for $20. So... maybe it's the service person and not the company, but we were kinda annoyed. read more

My water heater started leaking, so I called Thousand Oaks Plumbing. Ramiro did an excellent job. He was professional and very clean in his work. While the price was a bit high, the quality of service was great, and I would recommend them. read more

I had two service calls over two days: one for a water heater replacement and the other for a whole house water filtration system. I have yet to turn the water filtration system on as it's going to prime over the weekend. Water heater tech was Christopher. I had him before to un-mess-up a sink install that previous homeowners had left in disrepair. He was prompt, friendly and professional and walked me through my options for getting a new hot water heater. I was initially hesitant about going with another natural gas model, but it was the easiest, fastest like-for-like solution for a unit that had failed last weekend. Went with the 10 year warranty so hopefully I won't have to deal with this again for quite some time. Water filtration system techs were Carlos and Angel. Again, prompt and courteous (right on time at the scheduled appointment). They had spent much of the day installing the unit and replacing piping from my main service line and properly installed the filter and earthquake strapped it. Left the unit in bypass mode before leaving for the day so that my wife and I could enjoy our newfound warm water for the weekend. Looking forward to Monday when the unit can be flushed of the carbon fines and made operational. I should mention that the value of both the water heater and whole house filter were on par with what I expected. The Halo H2 Zero unit originally sells for about $7000 installed, but TO Plumbing had quite a number of units in stock in order to avoid the you-know-who tariffs...so I was able to get one installed for $4000. Not too bad when you consider it has the potential to last upwards of 20+ years in my two person household. read more

I had a pinhole leak in my copper pipe. I located the leak for the plumber and he soldered the pipe professionally and without delay. my concern is with the cost of the repair. My charge was $806 for an one hour repair and one hour of discussing potential additional projects such as water softener and a new regulator. I wanted to discuss this management but they never responded to me. Again, happy with the plumber and the fast service but highly recommend that you get three bids. read more

I always get at least two quotes before having any work done. I reached out to have my under the sink reverse osmosis system serviced or replaced. They quoted me $900 for replacement filters and $2200 for a new system. This was 4x more than my first quote from a different company. Charged me $100 to waste my time. read more

Great experience! I had a leak pop up late last night, they showed up fast, figured out the issue right away, and got everything fixed efficiently. The tech was super friendly and explained what he was doing since i was curious. The price was very fair too, which I really appreciated. Overall, solid service and definitely a company I'd call again. read more

Yes, Chris did his best to clean clogged or iced water pipe that feeds the ice maker but no water flow up to the pipe even though fridge water dispenser works water flows. Maybe pump issue Thx anyway Sarkis read more

Every time Chris shows up at the house, I have to grab my Thesaurus for a 'yelp" review. I've run out of superlatives, but not the reason for the search. Short and sweet, there is none better than TOPlumbing for every plumbing need. Mic drop! read more

I've used this company before and had good experiences, which is why I called them again. The plumber was professional and the work was completed quickly and correctly. My issue is strictly with the pricing for this visit. I needed a simple, non-emergency gas shutoff valve replaced for my dryer during a weekday, midday appointment. The job involved unthreading the old valve, adding a short extension, and installing a new one. It took about 20-30 minutes. A very small opening in the drywall was made to extend the pipe by an inch, but drywall repair wasn't included. I was advised of the price before work started, so I did agree to it, but the quote was $525 for a very straightforward job. I didn't really have another option at the time, and if I had been there, I honestly could have done this myself. While the plumber did the job correctly, the pricing felt unreasonably high for the amount of work involved. Because of this, I probably won't be using them again. For others considering this company, I'd recommend getting multiple quotes first so you can avoid being locked into a price that doesn't match the simplicity of the work. I also want to note that I reached out and asked multiple times for a more reasonable price before writing this review. The only adjustment they offered was lowering the cost from $550 to $525, which still felt excessive for the scope of the job. read more

Thousand Oaks Plumbing - Short extension and new valve. - Plumbing Near Me - Thousand Oaks, California

Juan was polite, professional and I would definitely recommend him to anyone. thank you

Always great service and work! We trust them and their prices are fair and transparent.

Derek was amazing. Such a nice guy and very quick to fix. Have us recommendations on what to do to avoid in the future. O

Had a clogged bathroom sink so decided to call TO plumbing. The operator was courteous and we scheduled an appointment. Mark arrived and assessed the problem and explained the solution. He successfully cleared the clogged drain and suggested on how to improve the plumbing in the future. Mark was professional and TO plumbing were easy to contact. read more

Christian did a fantastic job for us. Our drains were clogged in the master bathroom. He cleaned them out and went above and beyond with his expertise and service. It helps that he's a very nice gentleman. Thank you, Christian. read more

Derek Z. from Thousand Oaks Plumbing was outstanding. He arrived on time, explained everything clearly, and handled the work with true professionalism. You can tell he takes pride in what he does and genuinely cares about the customer experience. Because of Derek, I would confidently recommend Thousand Oaks Plumbing to anyone looking for reliable, high-quality service. read more

Many thanks to TO Plumbing and their technician, Mark. He was on time, very professional and did a great job communicating what the problem was with our toilet, replacing parts & ensuring it was working well! We always recommend your services to our neighbors! read more

Richard was on time, courteous and very friendly. He kept the area clean and performed the work in a timely manner. The price was higher than a Lowes install, but they did offer a military discount. read more

Thousand Oaks Plumbing is fantastic - always friendly and helpful! Chris has been my technician several times. I ordered the wrong replacement disposal, but he helped me with the return and made sure I ordered the correct one. He was very nice and professional, even offering to wear a mask for me which was much appreciated. My new disposal works great! He has also fixed a leak under the kitchen sink and installed an inline refrigerator filter for me. Thanks so much, Chris! read more

Quick, reasonable price, excellent technician. From problem detected at 8am to all fixed and working by 3pm

Great service . On time, quick, reliable. Easy to make appointment. Very satisfied and would easily recommend them.

Quick service, excellent master plumbers on hand. One stop shop for Leak detection and repair. Would give more stars if I could. read more

Chris did a great job. He kept us informed with everything he needed to do, and our plumbing is working great. We are very pleased.

This is the second time we've used Thousand Oaks plumbing. The first time was for an outdoor drain and today was for clogged sinks. They're professional, polite, courteous, and thorough. And they usually come out the same day. Our neighbor is a retired plumber and he told us to call them (that's who he uses). Miguel helped us today and he is fantastic. Everyone that works for T.O. plumbing has been great. read more

I had the pleasure of working with Juan Carlos Rodriguez from Thousand Oaks Plumbing, and he was outstanding. From the start, he was professional, courteous, and very knowledgeable. He explained the issue thoroughly in clear terms, followed up promptly, and was impressively efficient in sending me a detailed proposal for next steps to fully resolve the problem. Juan Carlos worked with great attention to detail, treated my home (as well as me and my husband) with respect, and left everything spotless. It's rare to find someone who combines technical expertise with such professionalism and care. Lastly, when the emergency stuck, I was not sure what company to call as we're new homeowners and have not had any issues previously. I am SO grateful I chose Thousand Oaks Plumbing. The company is lucky to have him--and I highly recommend asking for Juan Carlos! read more

Best service we have ever had in our home of 30 years. Stacie was the best in explaining the work which need to be done. She greeted us with a wonderful smile and saw exactly our situation. He gave a precise quote on all the projects. Tony Rose read more

This honest review is regarding work I had done by TO Plumbing in November 2024. Previous September 2022 review was from a toilet repair project I had done, also by TO Plumbing, which I later found out did not mitigate the issue (after writing that review). I went with TO plumbing again on another job thinking I could trust them. Regarding later November 2024 work, TO Plumbing installed new quarter turn hot and cold water valves, as well as a PVC condensate pipe within a new laundry box. The PVC condensate pipe captures condensate from my AC unit when it is run on cooling mode. I had a second plumber come out to evaluate the work done by TO plumbing after discovering mold growth and soaked drywall. The second plumber drilled down to the root cause being a constant drip of condensate from a PVC section of pipe TO Plumbing installed. To determine this root cause, a second plumber tested sources of potential leaks that were my washing machine and AC unit. The PVC condensate pipe that runs to the laundry sink within the back wall of the laundry closet was installed loose and incorrectly. It was cut short and not stabbed into the drain hole. Also, & at a minimum to mitigate the damage, TO plumbing failed to slope the base of the laundry box to allow the condensate water running from my ac unit to fall into the drain hole. The constant drip of water created moisture, which led to a damp environment that was perfect for mold to grow. See pictures of removed drywall showing the extensive mold this issue caused. I couldn't find it until a year later because I could not see the area due to the tall and heavy washer dryer stack blocking access to the laundry sink. The drip was very small and it is not something I would notice unless I was looking for it specifically and moving the heavy equipment out of the way. I did not notice there was an issue until I detected a musty odor, at which point I got two people to help me move the washer dryer stack to access the laundry box at the back wall. Following discovery of the problem, I had another plumber come out in December 2025 to inspect and to do the job the right way. He routed the PVC pipe that TO Plumbing left open and suspended within my laundry box through the wall, and to the bathroom vanity sink drain behind, so that there was completely enclosed piping with no chance of leaks. Pictures of their work are also attached to this review. Also attached is a description of the work they performed. I am now looking at nearly ten thousand dollars in damage, if I am lucky. I have shed a lot of tears. I trusted TO Plumbing to do this job the right way, and they have proven that they are not a plumbing outfit that can be trusted, despite their years in business and other positive reviews. If proof is what they are seeking, to show they were at fault, the proof is in the original photos they took in November 2024 of the work they did where they left the PVC condensate pipe suspended (also attached, & you will see the wall before the mold buildup a year later). I had two other licensed and experienced plumbers take one look at that work & point out the PVC pipe installation being wrong. My argument is TO Plumbing should have never left that condensate pipe open. Again, I trusted them and their experience and they utterly failed me! It is also important to note in my case the pattern of leakage, with the mold spots and staining concentrated around the perimeter of the laundry box, as shown in the photos. If it had been a pinhole leakage within the laundry hose, then some puddling of water would have been observed on the floor, making the issue easier to catch sooner. My case is the leakage came from within the laundry box the initial plumber installed. The leakage was minute and very gradual, and that was being absorbed into the dry wall. This made the issue impossible to detect at its earliest stages based on location on the back wall behind the heavy and tight fitting equipment within that very narrow closet. The leakage, staining and mold growth pattern is evident from the photos I provided. read more

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James did an awesome job!!!! He was efficient, thorough, kind, communicative!!! What an awesome employee you have!!!!!

Ramiro was helpful and quick for our plumbing need, and we appreciate his professionalism.

They are awful! Somehow they will convince you your issue is horrible.Dont fall for their protection plan. I always hate that women get taken advantage of by these people. Please get a referral from a friend or else you will pay a large bill. read more

Juan was here in 20 minutes after our call to unclog the kitchen sink. Expert service, gave us options and left everything clean. He was very pleasant as all their staff has always been. Our go-to for plumbing needs. read more

He showed up on Brad was very personable. gave me some tips about my water heater and then proceed to fix my low water pressure which was the reason for the call had it working in no time read more

Chris was awesome and so helpful!!! He replaced our water valve behind the fridge quickly and effortlessly. He even noticed my kitchen faucet was busted and fixed it when it wasn't even the reason he was here. Thanks Santa, I mean Chris!! read more

I'm so disappointed, I was clearly told on the phone that they normally charge $99 but they would waive that and give me a free estimate as my parents were new customers. Then when my parents decided not to go with them, they told them it would be $110. They said $99 was just for them to come out but to do the estimate was an additional $110 that only gets waived if you do the service with them. Complete BS. I hope they do the right thing and refund my parents back because I was told 100%. This would be a free estimate as we are new customers. read more

Great service. Neat and efficient. Just don't quite understand your hourly rates. $860.00 for 90 minute job. read more

Thousand Oaks Plumbing - New faucet. - Plumbing Near Me - Thousand Oaks, California