This is my first time here and I had the worst customer experience. I asked them if I could sample the almond milk tea since I didn't know if the almond was too strong for my liking and they said with attitude towards their coworkers "we don't do samples, why won't she just buy the whole drink... How the heck are we supposed to make a sample?" They spoke in Chinese thinking I couldn't understand. Never coming back here again. Would not recommend. read more

Just wanted to have a quick cheap milk tea today and this what happened. I came here once before today. Last time, they had a huge sign by the front door stated $1.75 for 5 different types of milk tea. I went inside and they had the same poster near the register, but this one printed with the time restriction (from 3-6pm). I was there around 2pm and I didn't really care how much gonna be since I just wanted to try it. They charged me the promotional price and I left happy. They tea was cheap and it wasn't bad as Quickly. Today, I returned to the store again and the same big sign still located at the front door. I just want a cheap drink to satisfy my sweet tooth. When I was trying to pay, a lady charged me $3 and I told her the sign outside only stated $1.75. She pointed to the poster right next to the register and it said it's only from 3-6pm. I didn't mentioned I had it last time around 2pm and I told her the sign located at the front door didn't have the time restriction. Her face didn't really care and just said it only valid from 3-6pm. I didn't speak a word and I just left the store. To be honest, when people saw the freaking health score (79) and they will leave it right away. I know all I want is a cup of cheap drink so that's why I was willing to tolerate the freaking low health score. You guys are misleading consumers and it's a fraud!! read more

Came here on a friends recommendation. I got my baseline test drink, jasmine milk tea with lychee jelly, and it was perfectly made. Even with the lychee jelly, it was not overly sweet. I've tried the few other places around the area and you will definitely notice the difference in the tea. Can't beat the taste of fresh brewed tea. Give it a shot and see the difference for yourself. read more

Good place to satisfy milk tea/tea cravings. They have a deal where you can get up to two other free toppings if you order at least a medium size which is an awesome deal! I'll have to admit the place is not the most aesthetically pleasing. A plus is that you can customize sweetness and ice level! read more

It was late during night at around 9 pm when I decided I wanted to try out the other nearby boba tea shop since 5 degrees was closed for the night. Mind you I always order Jasmin boba tea at 5 degrees because it taste awesome and it's my favorite boba drink to order when I'm craving for boba tea at night. I ordered very late at night so I wasn't expecting a superb quality drink from Tea Plus but I just cannot disregard how disgusting the jasmine milk tea was. The drink was tasteless, and tasted somewhat bitter. I felt like I was drinking medicine. Also did I mention they ran out of the regular sized tapioca? Yeah... DO NOT goto Tea Plus. The drink took more than 5 minutes to arrive but more importantly the drink was terrible. Save your money and goto 5 degrees. read more

They have really good curry fish ball. Spicy Level1 to 5. If u love spicy come and try it.

I've been frequenting this place 2-3x a week during SIP to support our local mom and pops in the area, but this evening drew the straw for me. The older male (I assume is the owner) in my last two or three visits has been nothing but rude. The first time, I placed an order with a younger gentlemen at the front, who I assume was new, seemed frazzled when entering my order. I overheard the older guy behind the curtain getting annoyed and reiterating what I had ordered in Cantonese in a passive aggressive manner. A customer comes in after me and I observe the same thing. On my second visit, I ordered their special and was told I had to pay extra to add boba when it was advertised to come with it. Ok, $.50 no big deal... In my last visit today, I paid cash, so that I could get silver coins to pay for the meter and he refused to exchange a few pennies. From these experiences, I'll have to take my monies elsewhere... read more

This place is on the same block as the 5 Tea House and Pho No. 1, across from the O'Reilly Auto Parts store on San Bruno. It's pretty comparable to the tea house - wide selection of milk teas, boba drinks, and smoothies, same small sitting area, cash only. Their saving grace is that they're open a half hour later than the tea house, so it's easier to still catch them if you're having dinner at one of the nearby restaurants. read more

Nvm! I dn't hv 2 give good compliments for them. The first services they gave us, yes! It was good! But these next visits! Nvm! I was wrong. So I changed my good compliments and reviews to a zero! read more

I ordered a crepe and a strawberry banana smoothie over Uber eats. Wasted about 20 dollars and go a really unpleasant smoothie. It was nasty and the boba was disgusting as well. The crepe was not as bad but it was not up to crepe level. read more

I ordered 2 medium bubble teas with tapioca to be delivered and received one small and one medium teas. The one that arrived in the correct size also had coconut jelly instead of tapioca so both orders were incorrect. So disappointing! read more

I order from this place on Postmates a lot, and the only issues I've ever had is with the crepes. I'll order a crepe with an add on, and the add on won't be there. Other than that though, absolutely no complaints. They have the absolute best mango milk tea with boba I've ever had in my life. Would definetly recommend it! read more

My girlfriend and I have been coming here since the first day they opened. Although there are a few other boba spots nearby, this one never disappoints. They have the best milk tea in my honest opinion, and their tapioca balls are always the perfect taste and texture. They are still fairly new, and there always seems to be new employees like every day so the service can be pretty slow when it starts to get busy. The owner is very accomadating, he is serious about customer satisfaction! I have never encountered an owner/manager who cared so much about making the customer happy but his ever-changing employees don't carry the same mentality... Which is fine by me because I will still keep coming back for their delicious jasmine milk tea! Yumm! read more

Probably one of the worst milk teas that I have ever tasted. The customer before me complained that her order tasted watered down. The cashier responded saying, "You chose 25% sweetness" so I thought perhaps her drink just didn't have enough sweetness added to it. When I took a sip of my oolong milk tea, my exact thoughts were, "watered down". It's not that the drink lacked sweetness, it simply lacked flavor. Not enough tea flavor so even if they were to add some more sugar to it, it'd just taste like sugar water. Take your buck a few stores up if you want decent milk tea. read more

No more going to Super Cue to get my peach green tea with AGAR JELLY craving. I repeat, AGAR JELLY!!!!!!!!!

Great spot for boba! They brewed the tea fresh for my strawberry black tea and let me control the sweetness. Will definitely come back to try the peach oolong tea. read more

This place is alright... it was cheap, that was a good thing. But when I ordered the jasmine milk tea, it was a bit too bitter then normal. And the boba... it taste plain, not sweet at all. read more

They always got my orders right, my new favorite place to hangout and get milk tea. Their price is not even high, so this place you get the most value out of your dollars. The Boss is super friendly and same as the staffs. Highly Recommend. read more

I order the food online tonight, it was so terrible!! I ordered the chicken wings, but I didn't receive it. Also, I order the milk tea with grass jelly, but they gave me the milk tea with boba. I feel really bad when I wait for long time to receive those terrible foods! I don't want to buy it again! read more

Awful service. The girl didn't know what she was doing and when I complained that my tea was undrinkable she refused to do anything. I honestly think Ive just been going here bc it's close to my house and open until midnight, but their drinks really don't taste good. Just go next door, milk tea is better there. read more

Their snacks are always the best on San Bruno ! Takoyaki, fish ball, and popcorn chicken are my favorite!!!!!!

Delicious food! Great customer service! Workers are really nice! Delicious food and drinks! The food varies in flavor for example their egg puffs comes in green tea, chocolate,mango,etc!!! The drinks are really delicious and if you like it a certain way you can just tell them! read more

One of my strangest experiences... When I went up to the front register, the cashiers there didn't came over. I think the young girl cashier is trying to teach a new guy near the boba machine next to the register. Maybe they were just focus didn't notice me? So, I tried to grab their attention. Eye contact, hand waving, waving in front of the boba machine, saying hello... I can tell they are busy, but please just give me a nod, a "we will be with you soon" - something! But no, they never once even look up! Thankful, an adult came out from the back. He immediately came over and took my order. He was very polite. Sadly, he passed the transaction to the new guy - I was pretty sure he was new by then, seeing the intensely focused face and slow finger movement as he navigate the iPad register. After purchase, I realized he charged me wrong. I ordered a rose milk with mango popping boba. He charged me for rose milk tea, popping boba, and boba. *Sigh* By that point, I was tired. I was not going to make a scene against a newbie cashier for $0.50. Before I left, the older guy apologize again for the wait and even help me get my straw. I was hoping that my experience ends there, with the polite old guy and two young cashiers new to customer service, but no. It was the first time in my life that a milk tea taste sour. No kidding! The rose is so barely there that, the moment I got home, I asked my sister if she can taste it. Being a much more frequent boba drinker than I am, she told me it's just very light. Then, she frowned, and she commented that it taste very strange. Finally, she asked me if I can be sure it hasn't gone bad. I was so surprise by the taste that I didn't even consider that. But I was so thirsty that I already drink half of it (yes, I was that thirsty), and I wasn't sick. She finally proposed that maybe the syrup that the boba soak in didn't got drain out properly. After some thought, I wondered if some mango popping boba was popped while the drink was made, though the mango wasn't strong and shouldn't taste sour... Who knows what happened? But geeze... this is one strange, strange experience. The drink by itself should have got this down to 2 star. The lack of attention from cashiers would downgrade it to 1. The only reason it is 2 is because the polite and pleasant behavior from the older guy and the fact that the store and its cashiers are obviously still new. read more

Peach oolong tea was pretty good if you like fruity flavors. The milk tea is alright. Definitely try the free sample flavors before you order. read more

I think the drinks are actually pretty good . Just the service is SOOOOOO SLOW ! I usually have to wait 10-15 minutes for 1 drink when there's more than 1 customer already there . It pretty ridiculous . But if you have the time to wait I'd say give it a try . The food is pretty good as well. read more

best boba near me. I order at least once a week. I enjoy the basic milk tea and when you want fresh taro, bam, they got it. I've never had a problem with the service, and the store is super chill. read more

service is bad just like everyone said it was. messed up my order after forgetting about it. go to omg or panda boba instead.

I really love the Spam Musubi, Milk Tea with Boba and Thai Mango Sticky Rice at this place. Great customer service, cheap price and the quality food is really delicious. The place is clean and comfortable, good place to hang out with group of friends. Love it so much! read more

Good boba and respectful service the people who made boba did a good job since it was busy @nel

I love their green apple green tea!!! It's really good !!!!But regular milk tea is s bit too sweet... If they could have few more tables, friends can sit around eating drinking, that would be great read more

Tea Plus - Bubble Tea Near Me - San Francisco, California

This is probably the first disgusting place that I have ever seen! I went to the store with my BFF, we order drinks (original milk tea w/ boba), and a crepe. After we finished order our food, and I ask the staff that if I can use the restroom? They said yes. When I walked to the restroom, I was very regret to come to this place!!!!!! OMG, and there was a middle age man who makes the crepe, and eats at the same time. After I come out from the restroom, the first thing I see is he was nose picking!!!!!!!! We just threw away the crepe !!!!! Btw the restroom is very nasty!!!! not suggest this nasty place!!!! read more

I've always been ordering the same drink for numerous times (at least 20 times probably) and I never had a problem with that. In fact, it was always good and I always tip. This time, it took me a while trying to explain to that guy who took my order (I even typed it out for him on my phone and asked him to repeat the order.) He then made the drink three times and still couldn't get it right. After all, the taste of the final one I got was still off but I decided to leave with it because I spent too much time on ONE drink. Please tell me straight if you can't do it so I can order something else. Don't just randomly mix the syrup and tea together thinking your customers don't know s**t. I used to work at a milk tea place so that doesn't work on me. Plus I've ordered the same thing at this place for so many times. That drink is EASY AF. I hate giving out 1 star review but sorry boss, you REALLY have to train your employee right. Will NOT recommend this place to anyone unless you are okay to get something that doesn't taste like what you order at all. read more

Their snacks are always the best on San Bruno ! Takoyaki, fish ball, and popcorn chicken are my favorite! I suggest everyone to try in store not online, no reason. Just go in store. You will have better experience! read more

Nasty! Owner is weird and rude. The only reason why it gets two stars is because the menu has variety but the actually product tastes far from milk teas I've tried. read more

Takes my orders wrong 60% of the time, the drinks are either too sweet or too bland, even when I specify the sweetness level. Takes 40 minutes( not an exaggeration) to make ONE drink. 'nuff said. read more

im so happy the cashier recommended me their mango jasmine milk tea, it taste so yummy. this is my new tea spot on san bruno ave. yay!

The best place to go to for tea :3 ! I've been coming here since about the time they opened and they've always had great customer service and their tea and snacks are really good and reasonably priced. read more

Great store and great ownership. Uses real tea (not powder) and just an amazing place overall.

They take forever to make your drinks on top of that they have rude owners especially the old guy he mumbles so its hard to understand what he's saying. Even if you ask him to repeat. So I wouldn't recommend this place. Nor will I be ever returning. read more

Giving them a one star because I waited 45 mins for one order of popcorn chicken... it's terrible