"There's no other place to go. If you live in the Springfield/Burke VA area, consider yourself lucky. If not, move! They are honest, knowledgeable, and not pushy. If you want it, they can build it, and quickly, even if the components you want are the latest, and therefore hard to find. They definitely have connections, and know what to buy, and what to avoid. They treat you as you would a good friend, and do whatever is needed to make sure you're happy. You'll feel important, as though you're the only customer that matters." I wrote this review 8 years ago. Could have written it 20 years ago, still applies today. Finally had an issue with the computer they built for me that generated that review. Had planned on leaving it, hoping I'd get it back within a month, assuming there would be problems obtaining any needed parts due to supply chain issues and availability. I doubted they would even remember me, but they recognized and warmly greeted me, and made me feel as welcome as any business ever has. Rather than just dropping it off after explaining the problems it was having, I wound up spending a couple of very enjoyable hours as they dedicated their time and attention to solving a myriad of issues that had developed, including replacing a dead video card with a very desirable one that's almost impossible to obtain, but they just happened to have. Fixed several software issues that I hadn't been able to resolve, even a couple that I hadn't even mentioned, and simply skillfully and knowledgeably restored my desktop to better than new condition. Spent less than I should have, and left dropped-jawed, stunned and thrilled. Again. It always feels as though I'm their favorite customer, until someone else comes in and is treated similarly. read more

In December, 2017, my HP wireless desktop computer suddenly stopped working. Would not turn on, no sound, nothing. This was unexpected, and the computer always as been connected to a high-quality surge protector/voltage regulator to help guard against sudden failures. I had owned this all-in-one computer since purchased new five years ago, and wanted to keep using this model. A replacement would be well over $1,300. I live in West Springfield, and had been going past TCS Computer for many years but had not had cause to visit them. I decided to give them a try, and bungled up my computer, keyboard, and wireless mouse and took it all to them. I am very glad that I did. I was greeted by one of the shop's technicians, a young man named Mazi, Very friendly and helpful. I left my computer with him after explaining the problem. He did not need the wireless keyboard or mouse. A week or so later, he called to say that he diagnosed the problem was with a failed motherboard and a bad internal connection, and he would have to order new parts. I gave him the go-ahead, and two weeks or so later, Mazi called to say the computer had been fixed and was ready for pick-up. Very reasonable fees. That was three weeks ago, and I can say this all has turned out fine. No more problems, and in fact I am writing this review on the same computer. My thanks to Mazi for his work. He is a personable and competent young man. I also got to meet the owner of TCS Computer, Mr. Abi Soltani, who also is a personable businessman. I would go back to TCS for any future computer work, and I have a few computers. You should see TCS first for your computer maintenance or repair needs. read more

If you need hard to find parts (i.e., high end parts just released) this is the place to go. These guys have contacts within the industry and can get you what you need FAST. I normally build my own machines but I had an extremely hard time finding two high end video cards just a few days after they hit the market and the guys at TCS found them within 24 hours. They ordered a number of parts, and it all arrived and were ready for pick-up within a week, this includes construction and testing of the new rig. I highly recommend these guys. I was buying a $4000 gaming rig (just the tower, no monitor, keyboard, mouse, or anything else) so maybe they treated me better than Joe M. because of the price, but I can't say enough good things about these guys, very fast and very good work. One machine I bought from them nearly 10 years ago is still running strong so I know they do quality work too with quality parts. Sure I upgraded a few parts and changed out some hard drives but the core of the machine is the same. read more

I've tried big box stores to transfer data and set up new computers in the past. They have always taken too many days, and I rely heavily on having my computer available. Plus, I've had problems with those big box stores before. This time I tried TCS and am SO HAPPY that I did! Mazi, the Service Manager, was very knowledgeable, polite and responsive. My husband and I stopped in just to see how long it would take and how much it would cost. After a lengthy discussion with him, we decided to bring him the work. He finished the work as promised in only a day and a half for a total setup, exactly as I wanted it. I'm not super knowledgeable about computer setup, so his work and expertise were critical. Now we have a laptop we're going to take him for a battery change. If you have ANY computer work, take it to Mazi at TCS and forget the big box store. You'll be glad you did! read more

I have been a customer of Abi Soltani's at his computer shop in West Springfield for close to 30 years. I've used their services for both business and personal computer issues. A few days ago I had some serious computer security issues and criminals were running amok with my computer information. I took it to TCS and they quickly and methodically inspected all aspects of my computer, isolated the problem, cleaned it up, and set me up with some professional level security software, all at a very reasonable price. This has been typical of Abi and his staff over all these years. I highly recommend them, especially when the chips are down and you need the best help available from people who want to solve your problem. read more

I'm pleasantly surprised to be writing this. Long story short - what started out as a misunderstanding of the ask turned out to be an impressive integrity move by TCS. And that's coming from someone who entered the room somewhat frustrated! The craziest part of the whole thing is the staff seems extremely capable, friendly, and reasonably priced. I was at the point in this transaction where I thought I would never go back, but now not only will I bring my future tech issue to TCS, I will also be on a mission to recommend them to others. Seriously, give them a shot. Tech issues are inevitable, but knowing that this team is of high character and will be fair should make the situation easier. Highest recommendation. read more

Several weeks ago, a friend recommended this Business to fix my 5 year-old Dell XPS, 13 inch. I had problems with the Battery not charging. I bought a Battery and changed it myself - no change. I bought a Power Cord - no change. I took the laptop to TCS and they discovered it was the connection device inside the computer where the Power Cord attaches to. They ordered the part and fixed it rather quickly. Overall, Excellent Customer Service and thus far, the Quality of work is also Excellent. The Cost was well worth it to me. I highly recommend TCS for your Computer Fixes ! ! ! ! Thanks TCS ! ! ! read more

My laptop had a broken case. When I called TCS, they told me to bring it that day. They did not charge anything to look at my computer and diagnose the problem. After about 15 minutes, while I waited, they found the problem was a little more complex than they originally thought. They explained what they needed to do, and that it would take 1-2 hours. They were finished within that time, and the cost was extremely reasonable - much much less than another shop had quoted me. I highly recommend this business. They were friendly, helpful, and the price was great. And service was extremely quick. read more

I traveled 2000 miles to this shop, and it was worth it! I couldn't find anyone near my home in Northern Utah that would repair a broken charging port on my laptop. I was traveling at Thanksgiving, so I found TCS Computer within walking distance of my mother's house. Mazi looked at photos and ordered the part to arrive the same day I did. Then he repaired my computer in 2 1/2 hours. I'm back in business. He was quick, friend, polite, and very open about what he could and couldn't do. And it's fixed! I highly recommend him, although not everyone would want to travel quite so far. read more

Abi and Mazi have been unfailing in providing the range and quality of IT consulting, repair, and sales that consistently meet and exceed my business and home IT requirements. Over several years, I have found the TCS team to be completely trustworthy, exceptionally knowledgeable, and highly responsive to all of my IT issues. I was introduced to this company on the basis of a colleague's recommendation, and I can unhesitatingly further recommend TCS. This team is both patient and thorough when explaining IT issues, systems and hardware to the older generation. Jim McPheeters read more

I took my computer to Best-Buy for repair to my back light on my Panasonic CF-73 lap top,it is used for estimating at my job so time is a problem,Best-Buy had my lap top for a week before they said it can't be repaired.My wifes boss told me about TCS,they had my lap top working three days later,with a bill less than my check out charge from Best-Buy. After the great servive I took both of my shop computers to have more memory installed that the staff did while I waited, parts and labor was under a hundred dollars,wow they are my 5 star shop!!!!!!! read more

Hello, TCS Computers are staffed with very knowledgeable, patient, and talented people. So if you ever need someone to help fix your computer, definitely go to TCS Computers. I discovered this place when my package was sent there to be picked up. The people there are very friendly and ever since then I will seek them out for any tech trouble that I may run into. They recently even allowed me to print some papers when my printer croaked out on me. Thank You TCS Computers for being a consistent lifesaver to all of the tech troubles in my life. read more

I have relied on TCS for about 10 yrs and have always received excellent products and service. I have had a variety of computer problems over the years, and they have resolved all of them. They even make house calls -- I needed assistance expanding the LAN that came with a new house. You might be able to buy a new computer elsewhere for a few bucks less, but TCS knowledge, products and service gets 5 stars. Most important, they are honest. It's always a pleasure to do business with real professionals -- and these guys are the real deal. read more

I rarely need a computer repair service, but my college son was home for winter break and was concerned his lithium computer battery was going to explode and damage his entire computer. Luckily, we went to TCS Computers! They immediately went to work on his computer and removed the damaged battery. A new battery was purchased and replaced within two days. Communication with TCS Computers was fantastic. The owner was kind, dedicated, and honest. I will definitely be using them again if I need a computer repair service! read more

TCS Computer is outstanding!! Both Abi Soltani and his assistant Mazi are extremely knowledgeable and pleasant to know. They consistently have helped me overcome every computer problem I have had. I have known them and used their services for many years and always been very satisfied with the results. Their prices are always reasonable. Without hesitation I can enthusiastically endorse TCS Computer. I am their customer only and my evaluation is unbiased by any financial or family ties. read more

I had an amazing experience with TCS! They were super helpful and incredibly friendly throughout the entire process. Their service is impressively fast, and they take the time to help you understand anything you're unsure about. Their prices are also very reasonable, which is a huge plus. Abi was especially incredible--He guided me through every step with such patience and care, making sure I felt confident and informed. I couldn't have asked for a better experience. Highly recommend TCS!" read more

Terrific service and experience! We thought our computer had a virus or was compromised. We called TCS and they told us to bring our computer in right away even though it was almost closing time for them. Before noon the NEXT day, they called to say the work was done and our computer was ready for pick-up. They also took the time to help us resolve a consumer problem we had with Outlook - no hassle! I would strongly recommend TCS for any computer issues that you might have. read more

The power supply on my 20 year old Lenovo computer died. My previous experiences with TCS had been excellent so I took my Lenovo to them for repair. They offered to fix it, but they also suggested that I replace it and that they would transfer all programs and data to the replacement computer. The price was reasonable so I said OK. They had the replacement computer ready for me to pick up in 3 hours. I brought it home, connected all my external devices, and it works fine. read more

My husband and I have patronized TCS Computers for 18 years. They have always been extremely responsive, providing quick turn around service and in emergency situations, have even made house calls . Their prices are reasonable and their computers are of a very high quality. In an era of big box stores and impersonal service, it is a comfort to know there is still a company that prides itself on personal integrity, quality service and customer satisfaction. read more