They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

I was looking for discount used computers on the web. My monitor stopped working. I only needed a…read morebasic monitor so I could have a second display. I saw EZ Buy Computers & Electronics. They have very good prices for used monitors. I verified the monitored. Before they sold it to me, they cleaned up the monitor very well. They were very courteous and helpful. If you need a used computer or monitor or any other computer related equipment, check them out to see if they help you.

Great place definitely go in here works with you on the price i went in there today for the first…read moretime he game me a free mouse with my purchase of 60$ got a good monitor an i got a good ssd from this guy he good person definitely recommend

The only thing I hate more than buying routers is returning routers. Like, I freaking LOVE the…read moreinternet, but spending money on the dusty thing in the corner of the corner that gives you internet? Most unfun purchase known to man. And if buying a router wasn't the 5th level of hell, having to call your internet service provider to set up your router is like the fastpass to the 9th level of hell. (yeah yeah, I know routers aren't useless, but let me sit in my mud puddle and bemoan shellin' out $$$ for routers). What made my router hustle a little less painful was dealing with the associate, whoever the godlike entity standing on the other side of the Best Buy customer service and returns counters, that not only didn't make me feel like an illegal router pimp when I returned whatever debauchery I'd purchased earlier (you would have thought Indiana Jones was about to swing in and snag the router for a museum piece by how out-o-date the Verizon man-made the technology out to be), he also went and got the two replacement routers (I'm a router collector now) I was looking for. So Mister Best Buy Man who was working on 09/09/19 at 9:00pm, while your name isn't on the return receipt, your memory will live on - every time I see the faint flicker of the router light at night as I endlessly scroll through Reddit rabbit holes, I'll think of you.

Purchasing a TV from Best Buy, especially the Woodbridge branch, has been, by far, the worst…read moreshopping experience of my life! On May 22nd, my wife and I purchased a Sony Bravia 98" TV bundled with a Bravia 9 soundbar, subwoofer, and rear speakers. The total came to around $6,600, including delivery, handling, installation, audio setup, and calibration. At the time of purchase, the employee who helped us, Kile Kirk, was extremely friendly, knowledgeable, and professional. We later found out he was a regional manager! We explained clearly that we live in a 4-level townhouse and that the home theater would be installed in our 4th-floor loft. At no point did he mention that there could be any issue delivering or moving the TV upstairs. Everything seemed perfect. We were excited and eagerly waiting for the delivery scheduled for June 6th. Then came the nightmare! On the night of June 5th, literally one day before delivery, we received a call from Best Buy informing us that they could not fulfill the delivery because they "believed" the 98" TV would not fit through the stairway and that it would be "impossible" to move it to the 4th floor. I explained multiple times that we had already measured everything ourselves and were confident there would be no issue. I also reminded them that during the purchase process we had fully explained our home layout to Kile, and nobody mentioned any concern whatsoever! I even suggested they send someone to inspect and measure the stairway before making assumptions.They refused! The representative repeatedly insisted they would not send anyone and would not even attempt the delivery. Instead, they offered two ridiculous options: 1. Exchange the 98" TV for an 85" or smaller model. 2. Have the TV dropped off on the first floor and hire a third-party moving company at our own expense to move it upstairs. The second option made absolutely no sense! If the job is supposedly "impossible" and the TV definitely cannot fit through the stairway, without them ever taking measurements, then how could a third-party company magically do it? Either it fits or it doesn't! After the call, I immediately contacted two professional moving companies. One of them sent someone to our home that same evening, to inspect and measure everything in person. His response? "This is an easy job." He said it would only require two movers and there would be absolutely no issue getting the TV to the 4th floor. The quote was $350. The second moving company reviewed photos and measurements of our stairway I sent them and said exactly the same thing! So what's really going on here? To me, it feels like Best Buy, especially this branch, either lacks commitment to fulfilling deliveries properly or uses selling tactics to convince customers to downgrade to smaller TVs! But the situation somehow got even worse! On June 6th, the actual delivery date, they completely canceled the delivery without notifying us! My wife and I were furious, so we went directly to the store and asked to speak with a manager. I believe his name was Marcus. After explaining everything, he offered to cover about half the cost of the third-party movers, which we reluctantly accepted. Then he dropped another bombshell! He told us the next available delivery date would be June 29th, "if the TV becomes available." I couldn't believe what I was hearing! We had already waited two weeks. The night before delivery, their team suddenly invented the "impossible stairway" issue without ever inspecting our home! Then they canceled the order without notice! And now we were being told the TV was out of stock and that we might need to wait another three weeks with no guarantee?!!! At that point, we had enough. We canceled the entire order, including the Best Buy membership! We will NEVER purchase anything from Best Buy again, ever! And honestly, my recommendation to everyone is simple: Stay far away from Best Buy! Buy your electronics from Amazon, Costco, or other companies that actually respect their customers and honor their commitments!

Fortunate to have found this place in Woodbridge! Prices were fair, and I never felt pressured to…read morepurchase any parts/replacements. Went in for a fan replacement and they were upfront with all the costs. (Only paid for labor and the cost of the part). Shortly afterward, the time and date on my laptop became out of sync and was never correct no matter how many times I changed it. Xpress Computer Services told me I could bring it in within 30 days and they would take a look at it, free of charge. (Turns out something with my motherboard was throwing it off). Excellent customer service, prompt and professional. Would highly recommend.

they were very helpful. i really appreciated their patience with trying to figure out what I needed…read moreto make my computer work properly without every other thing out of their mouth was for me to bring it in so they could charge me for minor repairs.

First I'm not sure if the sale person works on commission but if they do, I get that they are…read moretrying to get as many customers as possible but I'm old school, please focus on one person at a time. The young man helping me yesterday was also trying to help another couple, we both had questions and his attention was everywhere. The other lady even asked "should we get somebody else ". His lack of attention was the reason why I didn't buy what I came for. Where has the customer service gone?

This store is awful. The service is abysmal! The "customer service people" are extremely rude and…read morelazy. There is absolutely no initiative to help anyone and rectify problems. Maybe they should talk to customers instead of each other. The managers also are no help. This location is a waste of time and space. Someone please look into this subpar store!

Business shout out for great customer service, knowledge of equipment and overall experience…read more If you need any computer, tablets, phone and even Nintendo switch help... please support Experimax. Took two of my sons Nintendo switch's yesterday for major issues and Bob took the time and was extremely knowledgeable on problem solving the issues. God sent to this mom of a 15 year old son. Lol. Check them out if you need help!!!

I had malware on my computer that I picked up from a cookie. Within five minutes the technician…read moredetermined what the issue was fixed it and I was on my way. He didn't even charge me. Amazing customer service and I will definitely bring my computer here anytime I have issues.

The quality of support we receive from The Computer Doctor is impressive. They give us complete…read morepiece of mind with top level of expertise and high degree of personal attention. It's like having our own IT department, at a fraction of the cost!. I highly recommend them.

From the owner: Home and Office IT Support for computers, servers and business networks, smartphones, tablets and…read moreall things technology. Monthly service contracts, same day emergency service (when available), repair hardware and software, virus removal, data transfer and recovery. Microsoft Small Business Server installation and support. Cloud based backups, file sharing, Office 365, email hosting, remote patch management.