They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Great lady to work with been doing business with her for 10 plus years!! I recommend anyone to stop…read moreby!!

Always worth looking here before going to a thrift store, gamestop or best buy. Needed some old DS…read moregames for my father in law and i know they're pretty hard to come by even at gamestop since it's not supported anymore. Asked when we went in and they handed us their selection. They are always very nice and reasonable at the prices they have . You do have to look don't just go in thinking what you want is in an asile.

Purchasing a TV from Best Buy, especially the Woodbridge branch, has been, by far, the worst…read moreshopping experience of my life! On May 22nd, my wife and I purchased a Sony Bravia 98" TV bundled with a Bravia 9 soundbar, subwoofer, and rear speakers. The total came to around $6,600, including delivery, handling, installation, audio setup, and calibration. At the time of purchase, the employee who helped us, Kile Kirk, was extremely friendly, knowledgeable, and professional. We later found out he was a regional manager! We explained clearly that we live in a 4-level townhouse and that the home theater would be installed in our 4th-floor loft. At no point did he mention that there could be any issue delivering or moving the TV upstairs. Everything seemed perfect. We were excited and eagerly waiting for the delivery scheduled for June 6th. Then came the nightmare! On the night of June 5th, literally one day before delivery, we received a call from Best Buy informing us that they could not fulfill the delivery because they "believed" the 98" TV would not fit through the stairway and that it would be "impossible" to move it to the 4th floor. I explained multiple times that we had already measured everything ourselves and were confident there would be no issue. I also reminded them that during the purchase process we had fully explained our home layout to Kile, and nobody mentioned any concern whatsoever! I even suggested they send someone to inspect and measure the stairway before making assumptions.They refused! The representative repeatedly insisted they would not send anyone and would not even attempt the delivery. Instead, they offered two ridiculous options: 1. Exchange the 98" TV for an 85" or smaller model. 2. Have the TV dropped off on the first floor and hire a third-party moving company at our own expense to move it upstairs. The second option made absolutely no sense! If the job is supposedly "impossible" and the TV definitely cannot fit through the stairway, without them ever taking measurements, then how could a third-party company magically do it? Either it fits or it doesn't! After the call, I immediately contacted two professional moving companies. One of them sent someone to our home that same evening, to inspect and measure everything in person. His response? "This is an easy job." He said it would only require two movers and there would be absolutely no issue getting the TV to the 4th floor. The quote was $350. The second moving company reviewed photos and measurements of our stairway I sent them and said exactly the same thing! So what's really going on here? To me, it feels like Best Buy, especially this branch, either lacks commitment to fulfilling deliveries properly or uses selling tactics to convince customers to downgrade to smaller TVs! But the situation somehow got even worse! On June 6th, the actual delivery date, they completely canceled the delivery without notifying us! My wife and I were furious, so we went directly to the store and asked to speak with a manager. I believe his name was Marcus. After explaining everything, he offered to cover about half the cost of the third-party movers, which we reluctantly accepted. Then he dropped another bombshell! He told us the next available delivery date would be June 29th, "if the TV becomes available." I couldn't believe what I was hearing! We had already waited two weeks. The night before delivery, their team suddenly invented the "impossible stairway" issue without ever inspecting our home! Then they canceled the order without notice! And now we were being told the TV was out of stock and that we might need to wait another three weeks with no guarantee?!!! At that point, we had enough. We canceled the entire order, including the Best Buy membership! We will NEVER purchase anything from Best Buy again, ever! And honestly, my recommendation to everyone is simple: Stay far away from Best Buy! Buy your electronics from Amazon, Costco, or other companies that actually respect their customers and honor their commitments!

This was one of the most frustrating retail experiences I've had…read more We purchased a 98-inch Sony Bravia TV along with delivery and installation. During the sale, we explained that the TV would be installed in the loft area of our townhouse. Based on that information, we completed the purchase and even opened a Best Buy credit card. Almost two weeks later, on the night before the scheduled delivery, we were informed by the delivery team that they would not be able to deliver the TV to the installation location. We then spoke with customer service, delivery representatives, store management, and others multiple times in an effort to find a solution. What was particularly frustrating is that two independent moving companies later assessed the route and both confirmed they could move the TV to the installation location while still in the box. Yet no alternative solution was offered. The biggest issue was the disconnect between sales and delivery. After the fact, we were told that customers in situations like ours are often encouraged to purchase a smaller TV. If delivery limitations are known, those conversations should happen before a customer completes a major purchase, not after waiting weeks for delivery and going through a lengthy resolution process. We were also told that a manager would look into possible solutions and follow up. We expected to hear back from the regional manager who assisted with the sale, but no follow-up was ever made. Then, on the morning of the scheduled delivery, we received notice that the delivery had been canceled without any explanation. We ultimately had to visit the store in person to understand what was happening. Adding to the frustration, we were told the TV would not be available again until the following month. At the same time, we were expected to continue carrying and making payments on the purchase through our newly opened Best Buy credit card, despite not having a confirmed delivery date or a clear plan for how the TV would ultimately be delivered to the installation location. The employees we interacted with were generally polite, but the overall experience left us feeling that sales, delivery, and customer service were not aligned. Had the delivery concerns been addressed before the purchase, we could have made an informed decision from the start. Unfortunately, the entire experience ended with the cancellation of a major purchase.

Fortunate to have found this place in Woodbridge! Prices were fair, and I never felt pressured to…read morepurchase any parts/replacements. Went in for a fan replacement and they were upfront with all the costs. (Only paid for labor and the cost of the part). Shortly afterward, the time and date on my laptop became out of sync and was never correct no matter how many times I changed it. Xpress Computer Services told me I could bring it in within 30 days and they would take a look at it, free of charge. (Turns out something with my motherboard was throwing it off). Excellent customer service, prompt and professional. Would highly recommend.

they were very helpful. i really appreciated their patience with trying to figure out what I needed…read moreto make my computer work properly without every other thing out of their mouth was for me to bring it in so they could charge me for minor repairs.

First I'm not sure if the sale person works on commission but if they do, I get that they are…read moretrying to get as many customers as possible but I'm old school, please focus on one person at a time. The young man helping me yesterday was also trying to help another couple, we both had questions and his attention was everywhere. The other lady even asked "should we get somebody else ". His lack of attention was the reason why I didn't buy what I came for. Where has the customer service gone?

This store is awful. The service is abysmal! The "customer service people" are extremely rude and…read morelazy. There is absolutely no initiative to help anyone and rectify problems. Maybe they should talk to customers instead of each other. The managers also are no help. This location is a waste of time and space. Someone please look into this subpar store!

Business shout out for great customer service, knowledge of equipment and overall experience…read more If you need any computer, tablets, phone and even Nintendo switch help... please support Experimax. Took two of my sons Nintendo switch's yesterday for major issues and Bob took the time and was extremely knowledgeable on problem solving the issues. God sent to this mom of a 15 year old son. Lol. Check them out if you need help!!!

I had malware on my computer that I picked up from a cookie. Within five minutes the technician…read moredetermined what the issue was fixed it and I was on my way. He didn't even charge me. Amazing customer service and I will definitely bring my computer here anytime I have issues.

The quality of support we receive from The Computer Doctor is impressive. They give us complete…read morepiece of mind with top level of expertise and high degree of personal attention. It's like having our own IT department, at a fraction of the cost!. I highly recommend them.

From the owner: Home and Office IT Support for computers, servers and business networks, smartphones, tablets and…read moreall things technology. Monthly service contracts, same day emergency service (when available), repair hardware and software, virus removal, data transfer and recovery. Microsoft Small Business Server installation and support. Cloud based backups, file sharing, Office 365, email hosting, remote patch management.