Tony was great to work with and was very responsive in his communication with me. I had a broken…read moreapple watch screen and it's Ridiculous the price apple charges you without apple pay. I mean, you might as well buy a new watch..junk. They were able to fix the watch screen for less and even sending it to them via mail was easy. Highly recommend them!

Had an external hard drive that the USB connector had come loose on so could not access the data…read more Had data I needed same day. Tony was able to retrieve all the data and have it back to me the same day to complete the necessary projects. Repairing the hard drive would have taken longer so transferred data to another SSD drive. Kept me informed of everything. Excellent service. Great value!!!

I wanted to replace the graphics card in an HP EliteBook 8540w laptop. I requested estimates for…read moredoing the work. Given those who responded, Craig 's estimate for cost and time required to perform the work was the most attractive. As for the time required to perform the work, around lunchtime on 6 February 2020, I handed it to him and around lunchtime of the next day, I got it from him. As for the cost, the actual cost was less than the estimated cost. I inspected and tested the product (my laptop), it looked good and passed my tests. In conclusion, for service performance and product quality, I gave him five stars.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

The selection is incredible, its like one massive thrift store electronics section with fair prices…read moreand good service. One of my favorite stores in the area!

I used to do business with this location for over 5+ years. I mean consistently. I used to sell and…read morebuy items through Suzy (the past owner) all that time. But unfortunately the new owners are horrible! I mean just appalling. The attitude from the beginning till you hear the outrageous offers they make to people. All though Suzy would only offer about 20% of the market value of items, the new owners are not even at 2%. I'm writing this review not just with a 1 off visit but after dealing with the new owners for the 3rd time. Twice previous walked out after hearing the offers made and just being bewildered. Because I do a lot of business with computer locations and I sell items to them at less then wholesale prices. But today I walked in and first saw another person who had brought in 2 apple Labtop, a gaming system and 2 other items. The Labtop were not new but not very old. Maybe last years models. Nonetheless the owner made an offer of 15$!! The guy literally laughed his way out. But since I dealt with Suzy a lot and the new owner knows that, I thought he might offer something better for the stuff I have. 4 Labtop, HP & Dell all made with in this year or last. 6 brand new in the box wireless routers, many other new in box items that where all electronics. The grand offer -- $40!!! Yeah needless to say, I said no thanks and realized my visits before were definitely a sign of the new ownerships mindset. Rip off customers and try to overprice items. I say that because the prices of items have nearly increased by 50% since the take over. No wonder it was literally only me and the other person there. Normally this store was buzzing with activity. But it's not only that, it's the attitude the new owner has. Like literally you can tell he hates being there and maybe since the service now sucks, the business is way down. But you would think he would realize that's cause he's not treating people fairly and most importantly he needs to change his attitude towards paying customers. Long review I know but, just astonishing how some people should really not own or buy a business that they will only hate doing. I would tell anyone thinking of selling anything here, not to. I would bet even any pawnshop would pay more and there are many other places that will offer you a whole lot more. If looking to buy, price check somewhere else first. Suzy used to buy cheap but also sell cheap. These guys buy at about 2% of market value and sell at 175% of market value. Stay away!!

Stopped in one day to inquring about a labtop in electronics:I got a chance to meet Jose ; his…read morecustomer service was amazing and he was extreml knowledgeable, Definetly appreciated him helping me out

Purchasing a TV from Best Buy, especially the Woodbridge branch, has been, by far, the worst…read moreshopping experience of my life! On May 22nd, my wife and I purchased a Sony Bravia 98" TV bundled with a Bravia 9 soundbar, subwoofer, and rear speakers. The total came to around $6,600, including delivery, handling, installation, audio setup, and calibration. At the time of purchase, the employee who helped us, Kile Kirk, was extremely friendly, knowledgeable, and professional. We later found out he was a regional manager! We explained clearly that we live in a 4-level townhouse and that the home theater would be installed in our 4th-floor loft. At no point did he mention that there could be any issue delivering or moving the TV upstairs. Everything seemed perfect. We were excited and eagerly waiting for the delivery scheduled for June 6th. Then came the nightmare! On the night of June 5th, literally one day before delivery, we received a call from Best Buy informing us that they could not fulfill the delivery because they "believed" the 98" TV would not fit through the stairway and that it would be "impossible" to move it to the 4th floor. I explained multiple times that we had already measured everything ourselves and were confident there would be no issue. I also reminded them that during the purchase process we had fully explained our home layout to Kile, and nobody mentioned any concern whatsoever! I even suggested they send someone to inspect and measure the stairway before making assumptions.They refused! The representative repeatedly insisted they would not send anyone and would not even attempt the delivery. Instead, they offered two ridiculous options: 1. Exchange the 98" TV for an 85" or smaller model. 2. Have the TV dropped off on the first floor and hire a third-party moving company at our own expense to move it upstairs. The second option made absolutely no sense! If the job is supposedly "impossible" and the TV definitely cannot fit through the stairway, without them ever taking measurements, then how could a third-party company magically do it? Either it fits or it doesn't! After the call, I immediately contacted two professional moving companies. One of them sent someone to our home that same evening, to inspect and measure everything in person. His response? "This is an easy job." He said it would only require two movers and there would be absolutely no issue getting the TV to the 4th floor. The quote was $350. The second moving company reviewed photos and measurements of our stairway I sent them and said exactly the same thing! So what's really going on here? To me, it feels like Best Buy, especially this branch, either lacks commitment to fulfilling deliveries properly or uses selling tactics to convince customers to downgrade to smaller TVs! But the situation somehow got even worse! On June 6th, the actual delivery date, they completely canceled the delivery without notifying us! My wife and I were furious, so we went directly to the store and asked to speak with a manager. I believe his name was Marcus. After explaining everything, he offered to cover about half the cost of the third-party movers, which we reluctantly accepted. Then he dropped another bombshell! He told us the next available delivery date would be June 29th, "if the TV becomes available." I couldn't believe what I was hearing! We had already waited two weeks. The night before delivery, their team suddenly invented the "impossible stairway" issue without ever inspecting our home! Then they canceled the order without notice! And now we were being told the TV was out of stock and that we might need to wait another three weeks with no guarantee?!!! At that point, we had enough. We canceled the entire order, including the Best Buy membership! We will NEVER purchase anything from Best Buy again, ever! And honestly, my recommendation to everyone is simple: Stay far away from Best Buy! Buy your electronics from Amazon, Costco, or other companies that actually respect their customers and honor their commitments!

they were very helpful. i really appreciated their patience with trying to figure out what I needed…read moreto make my computer work properly without every other thing out of their mouth was for me to bring it in so they could charge me for minor repairs.

Fortunate to have found this place in Woodbridge! Prices were fair, and I never felt pressured to…read morepurchase any parts/replacements. Went in for a fan replacement and they were upfront with all the costs. (Only paid for labor and the cost of the part). Shortly afterward, the time and date on my laptop became out of sync and was never correct no matter how many times I changed it. Xpress Computer Services told me I could bring it in within 30 days and they would take a look at it, free of charge. (Turns out something with my motherboard was throwing it off). Excellent customer service, prompt and professional. Would highly recommend.

Smiles everywhere people ready to help and get it right for you. It's fun to watch other people get…read morethere problems fixed at the same time as you. Good community vibe. Thank you!!! Self check out for phone cases is cool and they have a good selection for newer phones. Great stock and reasonably priced accessories.

Apple needs to give customer service training to this entire staff! This is an Apple Store where I…read morecould not identify employees from customers. Employees blended in for many reasons, all chatting with each other like groupies and no one at the door conducting check ins or anything. It was a "where is Waldo" situation when I entered. I arrived knowing the exact product and I knew it was available in store. I hand carried a trade it and it was denied because it was not in "perfect" condition. I asked about an eligible discount and was told "discounted purchases can only be made online to be verified ". Hmm, okay so I made the online purchase in store and ended up with a 2 hour wait time for pickup. My issue, as discussed with the young lady, customers walk in and pay hundreds if not thousands of dollars on Apple products to be treated like you've just entered a low budget Mobile store. (just making a monetary comparison). Go elsewhere if you want great service. Go here if you order online and just use this location as a pickup location ... if you dare.

"Whatever your business is, talk to your customers and provide them with what they want"…read moreIf you need even what you think is Silliest assist, or Most Difficult. Look No Further. Honestly best experience and honest good Assist. Thank you all so Much Justin, Curtis.. kind and patient Knowledge.

Business shout out for great customer service, knowledge of equipment and overall experience…read more If you need any computer, tablets, phone and even Nintendo switch help... please support Experimax. Took two of my sons Nintendo switch's yesterday for major issues and Bob took the time and was extremely knowledgeable on problem solving the issues. God sent to this mom of a 15 year old son. Lol. Check them out if you need help!!!

The quality of support we receive from The Computer Doctor is impressive. They give us complete…read morepiece of mind with top level of expertise and high degree of personal attention. It's like having our own IT department, at a fraction of the cost!. I highly recommend them.

From the owner: Home and Office IT Support for computers, servers and business networks, smartphones, tablets and…read moreall things technology. Monthly service contracts, same day emergency service (when available), repair hardware and software, virus removal, data transfer and recovery. Microsoft Small Business Server installation and support. Cloud based backups, file sharing, Office 365, email hosting, remote patch management.

My laptop battery would not charge. Within a day, problem was diagnosed and solved. Very pleased.read more

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.