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    TC Pool Equipment

    4.6 (34 reviews)
    Closed 8:00 am - 5:00 pm

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    Sr smith typhoon water slide
    Karina R.

    Was in the market for a water slide back in May. After some research, I knew exactly what I wanted. I couldn't find it at a reasonable price. Tom was able to order it for me at the right price so I made the drive all the way from apple valley with my small pickup and my two kids. Lol. Not only was the service amazing, but his warehouse worker even helped me load it and tie it down to make it up the 15 fwy. Will definitely when we need addition pool equipment.

    Installation by TC Pool Equipment. The black valve to the left of the yellow label was inaccessible for service. Electronics are at the back

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    Photo of Lynn-Ann C.
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    6 months ago

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    15 days ago

    I had a motor go bad on my pool pump. TC was able to get me a new motor and walk me through install. Super helpful and really good prices.

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    6 years ago

    Tom and Fransisco have been great! Always helpful and prices are very reasonable. Glad I found them.

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    7 years ago

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    Review Highlights - TC Pool Equipment

    My old eco-matic salt system finally bit the dust, and I ended up purchasing the Pentair chlorination system from Tom.

    Mentioned in 17 reviews

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    Coastal Spa & Patio - Coastal Spa & Patio Showroom

    Coastal Spa & Patio

    (150 reviews)

    $$

    We purchased our spa about 10 years ago and found that we needed some service. We called Coastal…read moreSpa & Patio and explained the situation to them and they had one of their techs come out and check out our issue. Justin arrived on time and was very thorough in giving us his recommendations and an estimate for repairs and we ended up signing the service agreement with him on the spot. Justin was very thorough and polite and had great communication skills and addressed all of our concerns. He made 3 trips back to the job to make sure everything we had requested met our satisfaction. The price came in less than we expected and now we are back enjoying our swim spa for the summertime. I'm impressed with their after-sale service pledge for the products that they sell, that's rare in today's marketplace but this company has been doing business for many years and I think the key to their success has been they have a good product and they represent it well even after the sale.

    We purchased our Finn Leo dry sauna one year ago this month and we absolutely love it…read moreWe did run into some issues, problems, but the service and support received from Ali and Christie were amazing and continue to be amazing one year later. we are first time sauna owners and our remodel job came with lots of questions. Ali spent extensive time with us working through technical issues. He is so professional , knowledgeable and patient. Christie too, has gone out of her way to make sure our customer needs are completely met even to the extent of spending her off duty times on the phone with us answering questions. To management we ask that you please acknowledge both Ali and Christie with our heartfelt appreciation and highest compliments for their professionalism and competence. These two are the best representatives of your brand. To customers we highly recommend Costal Spa & Patio. The value service and support you will receive is the highest in the market, and we looked around! Thank you Ali and thank you Christie!

    Hot Tub and Swim Spa Outlet - Delivery team coordinating with electrician

    Hot Tub and Swim Spa Outlet

    (56 reviews)

    Hello Benjamin-…read more This is Mark and Maria Scott. We would like to sincerely thank you for your exceptional support, attentiveness, and analytical insight throughout our spa purchase experience in August 2025 in Pomona. From the very beginning, your ability to truly listen to our concerns, thoughtfully assess the situation, and provide clear, practical guidance made a meaningful difference in the outcome. Your time, patience, and professionalism are invaluable to us. Even as we continue to work through a few remaining hiccups related to the original Pomona sale, your steady presence and commitment to finding solutions have made the process reassuring and manageable. As we shared with you, while the initial salesperson was nice, there was a clear gap... in understanding... the operational.... and functional... aspects.... of the hot tub spa we purchased. Your knowledge and clarity helped bridge that gap and restored our confidence in the overall experience. We are especially grateful for the guidance that connected us--through Alex in Minnesota--to the Spa Outlet in Brea, California. That recommendation proved to be a turning point, leading to positive results and a much stronger level of support. Your care, follow-through, and attention to detail were evident at every step, and we truly appreciate the advocacy you provided on our behalf. Mark and I genuinely value the partnership we are building with our spa support team and with you, Benjamin. Your dedication to customer satisfaction and long-term service does not go unnoticed. We will confidently and gladly recommend this Hot Tub & Swim Spa Outlet location to friends and family moving forward. Warm regards, Mark and Maria Scot

    We paid in full for a hot tub and were promised on the contract that they would remove the old hot…read moretub for $350. When they got there they moved the old hot tub onto the grass and placed the new hot tub but said it would be $1100 to remove it because it was too heavy. It is the same size tub as the one being delivered and the seller knew exactly which hot tub we had. They did not honor the contract agreement and I still have my old hot tub killing my grass. They refused to remove it for the agreed amount.

    Custom Spas Direct - 14' swim spa

    Custom Spas Direct

    (49 reviews)

    $

    We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

    During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

    Pool Effects

    Pool Effects

    (113 reviews)

    Eddie was one of a multitude of companies who quoted us a Spa reconstruction - Mind you that it was…read moredormant for 10 years & equipment was thrashed... His quote was "1/2 the charge" from a couple of big companies & could respond in one week as opposed to 6+! Eddie listened to what 'we wanted' and educated us on options during the process. Of course, things evolved through discovery, yet we made informed decisions resulting in a most pleasant restoration to our home. So, Thank Eddie! Great: expectations via contract, personnel, timing, and continual oversight to the end‼ * Beautiful work. * Great value. Olynn & Debbie Marshall Yorba Linda 714-904-6596

    I honestly can't say enough good things about Eddie and his crew. We just finished a massive…read moreoverhaul of our backyard--basically a total pool and patio renovation--and the results are incredible. We had a lot of moving parts: a new pebble surface, fresh tile, and some much-needed brick coping repairs. On top of the standard pool fixes, they also installed beautiful new pavers, added deck jets, and built a killer waterfall that has completely changed the vibe of the yard. A few things that really stood out: * Speed & Efficiency: I've heard horror stories about pool projects dragging on for months, but Eddie and his team were super on top of everything. They stayed on schedule and got the work done in a really timely manner. * Attention to Detail: Even though they worked fast, they didn't cut corners. They were focused on the small details, making sure the stone work and tile lined up perfectly. * Communication: Eddie kept us in the loop the whole time, so there were never any "hidden" surprises. If you're looking to renovate your pool or deck, do yourself a favor and call these guys. My backyard feels like a resort now!

    Orange County Pool and Spa

    Orange County Pool and Spa

    (38 reviews)

    We began using this company a few months ago, but at some point our account was apparently given or…read moretransferred to a different pool company--without any notice or explanation. Because of this undisclosed transfer, a single month fell past due. Instead of addressing the situation professionally, OC Pool and Spa sent a rude text message claiming they had mailed the bill and insisting we had received it, while demanding immediate payment. When I requested an emailed invoice for clarity, they refused and said they only mail invoices. Just two days later, I received another text threatening legal action over one month's past-due balance. This type of treatment toward customers is unacceptable. The lack of transparency, refusal to provide proper billing options, and the hostile approach to communication reflect very poor customer service and business practices.

    I am not pleased with the service I received. I was supposed to be a brand new customer with my…read morefirst service scheduled for 6/17/2025. I requested weekly cleaning and a one-time pool filter cleaning. The technician was not on time to clean my pool filter. He was scheduled to arrive in the morning. I informed him I would not be available in the afternoon. He arrived when I was not at home. When I returned home, I found two leaks on my pool filter. I called to report the leaks and a representative named Anthony told me to call another company if I wasn't satisfied and then hung up on me. What horrible service by a rude and unprofessional representative. This is absolutely the worst service I have ever experienced with any company. In response to Anthony D's response, "NOT A CUSTOMER!" - Of course I'm not a customer!!! Who would be with such terrible service!!!

    Irvine Spa - Jjimjilbang

    Irvine Spa

    (1.7k reviews)

    $$

    Moved from Ca a few years ago came back to visit and this was one of my first destinations!! So…read moreclean, And the staff was soo nice! Highly recommend the body scrub its worth every penny

    945 am, Saturday, May 16, 2026…read more It's been a minute ISpa since my last visit. I don't know how long, must be years? $40 for single entry, limited to 6 hour maximum. There still is the 10 pack deal, total of $50 discount. New to me are the leather chaises and massage chairs in the common area. Is it me? The leather chaise absorbs body heat especially after the Fire House. It was possibly the heavy cotton uniform that you're issued. Seemed like the females out numbered the males 10:1. So many pink uniforms in the common area. It's unfortunate that there is no talking allowed in the Fire or Salt houses. Even with whispering, it's very annoying and bothersome. I suppose it could be worse but it really disturbed my relaxation. Even though the spa provides free soaps, shampoo, and conditioner in the showers, it's still bulk industrial cleansers. It dried out my skin, didn't feel very good after showering. It's just slightly better than rinsing off the sweat in a hot shower. The men's TV room was blacked out, no TV on, a large quiet room. But, who can find peace in there with loud snoring and other noises coming from outside or the AC ducts. The cafe is still there. Didn't eat but the delicious smell of bul-go-gi was so amazing. It got me hungry. You have the ability to charge purchases to your card on account by providing the locker number assigned shown on the provided wrist bungee key holder.

    TC Pool Equipment - hottubandpool - Updated May 2026

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