I have to write another review for Zim... it's been a year and a half of owning a house with a pool. Zim has been our goto person and has spent hours of his time educating us, helping with chemical purchases and tools! All at great price and good quality. Zim never over sells. In fact he always provides several options and recommends only what's necessary. We just decided to upgrade our Pantara panel and again Zim's quote was lowest. He finished on time as promised and we couldn't be happier with his work. read more

Zim's Pool Service and Repairs - Our sparkling clean salt water pool - Pool Cleaners Near Me

I was very pleased with the pool cleaning they did at my mom's house. Her pool was quite dirty and had algae all around. She had been on vacation and the pool was out of chlorine tablets so the algae started getting crazy. I found Zim's through Yelp and received a quote. Scheduling a time for them to go work on the pool was all done through the Yelp app. After they were done, they sent me before and after pictures. Overall great service and I felt the cost was reasonable. Will definitely call them again if my mom's pool needs more cleaning. read more

I called around to get estimates and his price was very fair. My pool is pebble tech and has some minor issues and he took care of all of them. The pool was drained and cleaned with Chlorine. The pump was tested and filters all cleaned. Very detail oriented and I was for use Zim's again. read more

Zim saved us from the disaster of ruining our pool and took it back to 100%. We are beyond happy with Zim and are forever grateful for his help and time. He has made this summer extra special for my family now that we can enjoy the pool. Thank you so much for all your hard work and effort in taking care of our disaster of a pool. Zim rocks!! read more

Zim's Pool Service and Repairs - Pool Cleaners Near Me

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We have a saltwater pool. Zim has been caring for it for some time. He's very knowledgeable & has made great recommendations. Thanks, Zim! Howard - Yorba Linda read more

Zims Pool Svs brought a algae, green, compost-ridden, moldy Pool back to life. Thank you! 20 Star Service!!!! read more

Zim's Pool Service and Repairs - He cleaned up everything!!! It was a moldy, leave, dirt Laden, green watered pool. I will only work with Zims Pool Svs! - Pool Cleaners Near Me

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Zim came to our house when we first moved here and showed us all problems and potential problems with our inherited pool. He gave us a competitive quote and promptly fixed all issues and installed our new pool equipment. Since then he's been available 24/7 for any pool issues or questions that have come up. He comes by often to check on things and help with anything needed. Dudes also just a nice guy to talk to, which isn't necessary but helps. If you're in the area and need a good pool expert, definitely hit up Zim! read more

Zim's Pool Service and Repairs - Pool - Pool Cleaners Near Me

This is the Chik-fil-a of pool services! I can't rave enough about this family-owned and operated business. They are punctual, reliable, hard working, and have great customer service skills. They are transparent about their services and prices and never tried to push an unnecessary service onto us. They are very knowledgeable and passionate about this line of work. We had rust spots in the plaster and they were able to explain in full detail the causes to the problem and how to solve it. Plus they were able to thoroughly explain how to work the new water heater we had them install. Prior to starting their service, they drove to multiple stores trying to find the right product for our pool, making sure we were getting exactly what we were looking for. Rocky and Camille were so sweet to me and my family. If it wouldn't have been for their schedule I would have probably invited them for dinner. I was really impressed by their hard work, especially during the whole sand-blasting process, and yet they always had a smile on their faces. They resurfaced our pool tiles from 1970s and made them look brand new! Throughout the process they were checking in to see if I was content with how it was looking. They even left everything pristine before leaving. Next time I won't waste my time comparing prices- with this company I was able to get top quality service and unbeatable prices. read more

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My pool pump lost suction unexpectedly on a Saturday morning so I called my regular pool repair guy to come over and see what's wrong. Since Saturday is the busiest day of the week for most pool guys, my regular guy was unable to return my call immediately so I began reaching out to new prospective contractors who can address it ASAP. Out of the 3 contractors that I reached out to, Zim was the only one who was able to squeeze me in to his hectic schedule the soonest while also providing a reasonable diagnostic fee that could go towards the repair cost if he performs the repair. He came over and diagnosed that there were hairline fractures that developed over time on the old PVC plumbing that my regular pool guy did for me several years ago. Air was leaking out of those cracks causing my pump to lose suction power. He alleviated the issue temporarily by plugging the cracks to restore suction power for the day and scheduled another day to come back out for the actual repair work of replacing the fractured PVC pipes, as well as the cheap valves that are no longer functioning well. His total job estimate was reasonable and he seems to be a trustworthy guy so I went with him instead. He replaced the old PVC pipes with a much better CPVC pipes so it last longer and can better handle the elements of outdoor that the previous pipes failed to do. He also replaced the cheap valves with Never Lube Jandy valves that now allows me to better control the suction and return of my pump. The placement and direction of where the pipes go were well-thought-out so now I get more clearance to program/operate my pump than I did before without losing suction power. I highly recommend Zim for refusing to use cheap materials even though he can. He could have just used inferior materials (like my pool guy did) to increase his profit margin because most customers like me are clueless anyway. He instead values quality work and customer's satisfaction over earning a quick buck which makes him a very wise businessman. For that reason, I'm going to call Zim from now on for my future pool repair needs and will refer him to my families and friends who also own pool and face the same challenges of maintaining their pool equipment. read more

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I had my pool start up with Zim. Excellent service and very professional. I highly recommend him. Thank you, Zim. read more

Zim's Pool Service and Repairs - Crystal blue pebble tech pool. - Pool Cleaners Near Me

Zim (and everyone involved in our pool care) have been nothing but honest and dependable over the past two years. I had a hard time finding a company that would service a vinyl liner pool but Zim was up for the job as well as not marking up service for it. We've had a few repairs done and he has always been willing to explore creative options to get the actual cost down as low as possible. I never feel like he's upwelling me any products or services I don't need. read more

Inquired about a repair job for my pool valve leak, Zim was very honest about pricing and about what needed to be fixed. Was very impressed with the upfront pricing as well as detailed explanation. Appreciated the honesty and if I ever need further repairs or even cleaning will call him without hesitation. read more

When you call for an appointment, right away you'll know Zim knows what he's talking about when it comes to pools. He is eager to help out right away and to start servicing your pool as soon as possible. read more

Zim is a professional! His knowledge and expertise in the field is quite good. He has gotten the pool looking great and would recommend him to anyone!!! read more

Zim is a great guy. He's professional and does a great job. He tried really hard to find us a used heater. But he was not satisfied with those he found. He had to re-route all the wiring and the pipes for the pool system, and did it very well. He procured and installed a new heater and it works great. He's also the first pool service we've used where he really understands how to maintain and repair pool systems, not just clean the pool and add chemicals. He and his service are really terrific. read more

I used Zim's pool services for about two years and finally decided to take care of the pool by myself. He replaced a pump and a filter and I think he did okay. But when it comes to weekly services he is very unpredictable. You never know when he is going to show up. Often strangers showed up for pool cleaning and claimed to be his cousin or friends. You never know if same guy is going to show up or a new face. He never communicated or gave me a heads up. read more

Zim fixed my pool. We had called a bunch of different people when Sam stopped showing up randomly. Pool got all green and nasty. Turns out our pump was broken and all the repairs other people kept trying to charge us for weren't fixing anything because the pump was the problem. Zim switched it for a variable speed, killed the algae and now he does great weekly service too. Pool is clear and doesn't hurt to swim in. Super balanced! Took me a couple years but we finally have our pool sorted. read more

Zim is is hard working, knowledgeable, and you can tell that he takes extreme pride in his work. Highly recommended, and would continue to do business with him again and again. read more

Several months later, our pool is sparkling clean and fresh and they are consistent with their services. They also service my spa which has never been cleaner. Also, after July 4, there was so much debris in my pool. I was having as pool party the next day, so Zimm agreed to a emergency cleaning and made sure the pool was spotless for my party. highly recommend his services. read more

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Zim is the best in town! So quick with his responses, extremely knowledgeable, and competitively priced- his work is done correctly, quickly, and professionally. I'd give him 7 stars if I could. He saved us from high costs and a lot of headache. My kids are thrilled our pool and spa are magically up and running again. Thank you Zim! read more

My wife and I just moved into our new house, and Zim came out to give me a quote and have a look at my pool. Let me just say this, Zim is a badass. Even though he was just there to give me a quote, he already started doing work and checking pumps / heaters that I had questions about. He even got on my roof to have a look at the system there! This is the guy you want working on your pool. He clearly knows his stuff, and isn't afraid to get dirty. A+ for Zim! read more

I'm 55 years old and have been raised with having a pool and taking care of it myself. Now I'm not an expert I'll leave that up to advice of pool guys mostly Leslie's pools. But Out of the many years going to Leslies I have been getting mostly bad advice. I've been losing pressure in my pool. Which has caused me to have allergy problems and spending too much money on chemicals. There has been air getting into my system with assuming I have some cracked pipes and or broken valves. I came across yelp to get somebody who can do the plumbing. Zim pool has been awesome. Zim is a pool freak and I say this with compliments. This guy really loves his job and works as a perfectionist. My kind of guy. I highly recommend him if you are having pool problems. I have great water flow to the pool now. Thanks Zim read more

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Everyone should be so fortunate as I to find Zim. Zim is one of the most remarkable, rare, kind, and honest people I've had the pleasure of finding on Yelp. If you need help with your pool, DON'T HESITATE to HIRE ZIM. He came, he heard a problem that has been exhibiting in my pool system for months and driving me absolutely nuts. My normal pool-service guy couldn't fix it but was trying and trying to no avail. He figured it out and drove an hour (or more) to pick up replacement parts and fixed my problem TODAY. This isn't common. No one is so awesome as to solve the problem on the same day or invest this much time. He's slated to fix a tile problem for me when he comes back; I'll update this review when he does with pics of his work. I could take a pic of my functioning pool, but I hope my words above paint a pic of this gentleman worthy of your investment in hiring him. read more

First quoted $45 more per month than I am currently paying based on photos. Then wanted to come in person to give a final quote. Gave a 4 hour window to arrive, I spent my day off sitting at home waiting for them. No call, no show. We did not hire them. Edit: since now the company is contacting me to argue over my review, I will edit to clarify that they never did any service for us, nor have I ever seen their work. It might be excellent, but I don't know since they never showed up. read more

Zim is your guy, he is knowledgeable and just very cool guy. He came to take a look at my heater that was having an E05 error and he told me right away what was wrong with it. He replaced the parts and got my heater working again. I don't know much about pools since this is my first time living in a house with one, so Zim took his time to explain what equipment I had and what function each part did. read more

Zim's Pool Service and Repairs - Pool Cleaners Near Me

I've been having some issues with my pool equipment and couldn't really figure it Out on my own. I finally went to yelp and called the top two companies that popped up. I left a message on one and got no response. The other number Zim picked up the phone and rt away ofFered to come by the same day to take a look at the pool. Zim was very knowledgeable and professional. I don't normally write reviews but Zim definitely deserves one. First off Zim is the owner and the number is his personal cell phone. I really appreciated the fact that he genuinely wanted to help me and not just make a sale. I say that because I told him my situation rt away and due to budget I was going to try and service my pool by myself. Not only did he continue to help me but he offered to give me any tips to help me be successful. Showed me what products I would need to buy mind you he directed me to purchase them online cause it would be cheaper still not trying to make a sale. Zim spent a foot 20-30 mins at my house and never asked for a single cent. HE even offered to come back if I needed more assistance. This kind of help is very hard to find these days and I really appreciated Zims honesty. I will definitely be calling Zim when I am ready and can afford to have my pool serviced. Thank you so mucH Zim! read more

Very disappointed in their service. Have been with them for over a year and service was great in the beginning. However lately, service is not being done on time as scheduled. Tuesdays was our service days. Then they weren't showing up until Wednesdays and it is now Thursday and no service has been done for this week. Sometimes service is not done weekly. Maybe 3 times a month, but still paying for the full month. I know when service is not done or delayed for the week because we have security cameras in our backyard. Prices went up and I wasn't notified of the increase. Will find someone else who will show up on time and notify me if they will not be showing up on my scheduled day. read more

100% recommend! I absolutely love Zim and his brother. Thank you guys for being so knowledgeable and respectful and kind.

Zims's pool service was amazing he went out of his way for me. He installed a new pool heated and did a great job. He also explained how to make my heated last longer, this guy is as knowledgeable as they come. He is supper friendly, honest, knows a lot about his business and goes out of his way to make sure you're satisfied. I loved his service and will recommend him to anyone. read more

I am so glad I found Zim! He is so knowledgeable about literally everything you can imagine relating to a pool. From plumbing, electrical work, maintenance, install, you name it, he is your go-to guy. I've had him out numerous times for anything from quick repairs to entire salt water conversion. Super friendly and always willing to take the time to make sure it's done properly. After having different pool people in the past, I assure you there is no one in OC that's better. read more

Zim's Pool Service and Repairs - All new plumbing - Pool Cleaners Near Me

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Zim and his team took great care of us! They were able to fix our newly acquired spa, move it to our desired location, and then install and connect it so that it became fully functional again. On top of this, price was very reasonable and Zim was super responsive. We have already recommended him and his team to others, and will continue to do so. Thanks Zim for all of your hard work on our project! Looking forward to enjoying our spa! -Alan read more

Zim pool service did a great fast job fixing my pool problem, great personality , I would recommend, Zim pool service

They had to deal with a complex situation Called beginning of the year While all other pool services were proposing to visit me 2-3 weeks after, they showed-up at 8:00 pm same day. While all other pool service were right away proposing to change the pump they were sure to fix it It tool them 3 days to get it and I did pay only for the repair !! Now they take care if mybpool every week Available, Super Reactive Giving you all details to understand what is done and why BEST SERVICE AT BEST PRICE read more

Zim's Pool Service and Repairs - Pool after being serviced - Pool Cleaners Near Me

Zim came and inspected a pool for me at a house I was in the process of buying. Now that I am in the house, I am finding out that the pool has way more issues than what Zim inspected. He didn't point out anything beyond obvious visual failures. The filter is dripping from the bottom which I saw and is why hired I hired him but come to find out it has multiple issues... the backwash valve is stuck, the backwash drain is too high and might not even work. We contacted 2 other pool guys and they immediately pointed out how bad this filter is and how common it is for the backwash not to work and/or get stuck. They both recommended to replace the filter right away. Also he didn't test the water when he was here. When we had the water tested it turns out that it is so acidic and it is not safe to swim in due to risk of blindness and/or hair loss. I am a first time pool owner which is why I wanted to have it inspected before moving in. After talking to multiple pool guys I am disappointed in the service I received from Zim's Pool Service. read more

This is a long overdue review but here it goes. I hired Zim back in early May to drain a defunct pool. I knew there was a lot of old plant matter and other debris in the pool, but I had no idea how much (or how gross) it really was. Zim went the extra few miles and shoveled two municipal trash cans worth of foul gunk from the pool basin without complaint, nor did he try to charge extra. Zim is honest, hard working, knows his field really well, and is and all around pleasant guy. I highly recommend him and would gladly work with him again. read more

Zim and his brothers did a great job with our pool. We had a lot of calcium buildup and they came in and wiped most of them out! They also installed a new salt system. Our tiles are cleaner as well. Great customer service! read more

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Zim was responsive, reliable, and knowledgeable. He is extremely helpful. I definitely recommend him and his services.

Contacted this company through Yelp. Talked about details, thought I was taking to Zim, until the person messaging from the account as Zim said he was Bes, Zim's brother and that he would start the next week. Ok, no big deal, same company. Then when I get the first bill it is from "Bill"? I had no idea who "Bill" was. I called Bes who I thought was the one servicing my pool and he says that actually a third brother named Bill is the one servicing my pool. Their dad has a pool business, and he got each of the kids started by having them tend a few pools, but Zim's Yelp account is the one that took off, so that's the account they use. Ok... strange and it should have communicated that I was not getting ZI'm, not Bes who I thought I was getting, now it's Bill. We weren't overly impressed with the service, there was always stuff in the pool even the same day of service. We were wondering if anyone was actually coming for a couple weeks. We asked about it, and was told that Bill's truck broke down and he was going to try to get someone else over to our place that day. Bill left the skimmer basket out of our pool a couple weeks in a row. We thought maybe he forgot. Then someone told us that we needed to raise our water level or we would damage the pump. Bill must have been trying to help by turning the pump off and leaving the skimmer our- but why wouldn't you tell us to add more water? This is our first pool and we just moved in this year- we didn't know. Very strange to just not communicate that info to us. Well week three we filled the pool with more water. I came home and found a chunk of our pool safety fence removed, skimmer open. mind you we have a perfectly good gate for this fence, but it's not near the pump and skimmer.... I guess he didn't want to take the time to walk around so he just took a chunk of the fence out. I would have been mad about the laziness factor of that and disregard for my fence regardless, but to leave the chunk out and open is insane. I have the fence for a reason- I have A toddler and small dogs! They could have drowned! We immediately messaged Bill and told him we didn't want his services anymore. He said he was sorry and that an emergency came up at a different pool- don't know what pool emergency doesn't give you a minute to put the pool safety fence back, but if that is a thing that is why you USE THE GATE! It's self closing. We were paid through the end of April, and this happened April 27th. After our exchange my husband was sent an invoice for 1/2 of May's service?! Not sure what that is about. Seems like Zim is well liked, but if his other family members are going to cover part of his business, they seem to need a lot more training time, and maturity. Attaching photos just to show this all is through my contact with this account/ company, and that what I am saying about the fence did happen. read more

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Revising my review. After posting my very unhappy review, I received a call from Zim himself and he was embarrassed and upset. He was personally committed to come and rectify the situation. After some discussions, some things may have been happening behind his back he was not aware of and I admitted I was wrong about Brad not purchasing a new part, as I found all the packaging and instructions. He showed up today and remained here for 4hours until he diagnosed what was going on with the equipment. As it turns out 30.00 worth of ORings across multiple parts were responsible for the issue. (in conjunction with the heater valve). MY POOL IS WORKING PERFECTLY!!! He didn't request any compensation, but I felt the need to give him a little something to cover his expenses. Pleasantly surprised to find a business owner who is completely committed to customer service and fixing your pool issues. I highly recommend Zim. He's my go-to guy! read more

Good, quick service done right. Recommended the correct filter for the pool when original builder and previous pool guy didn't recognize the issue causing algae. read more