Jake the owner came out to see what problems we were having with our in ground spa, he found one…read moreof the filter pumps and filter needed to be replaced after 24yrs, He made the repairs and made sure everything was working and cleaned our spa. He came back a couple days later to make sure the system was working and no leaks. Extremely organized, thorough, clean and honest. Will recommend to friends and family. 5-Stars across the board!! Thanks Jake for a job well done! Yorba Linda, CA

The person on the phone was courteous and friendly. I explained my concerns about our water feature…read morepump and he took the time to explain to me why the pipes looked a bit weird and not to worry about it until it stopped working. I'm very grateful that he's being honest and not taking us for a ride. It's rare to find honest people now a day and I'm truly appreciate his honesty.

I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

They did exactly what I requested to repair my worn out spa heater. The charge was fair and…read morerepresented the costs of a pool heater today. Quality time and their commitment to getting the job done speaks volumes for Ace and his crew!

I have continued to use Randy for filter cleaning services. He comes well prepared with additional…read morechemicals that may be needed and offers great and timely advice. thanks to his recommendations my pool is algae free in this summer heat despite not using too much chlorine / shock Highly recommend giving them a chance if you need any pool services in the OC/LA area

Sent a message to this establishment and never got a response so I found someone else on Yelp.read more

Marcus is the real deal! After a couple of companies told us we needed a new pool heater, Marcus…read morecame out, diagnosed the actual problem, found the replacement part, and had everything fixed the very same day. He saved us from an unnecessary and expensive replacement. Honest, knowledgeable, and just a genuinely nice guy. We couldn't be happier and will definitely be calling The Pool Nerd again. Highly recommend!

After spending 4 days contacting other pool repair guys with no luck, i called Marcus on a Sat…read moremorning. He was incredibly professional and promised to be by that day to look at my leaky pool pump. He arrived as promised and quickly replaced a seal for a very fair price. He's honest, professional and works hard. I would definitely recommend the pool nerd. Great experience!

Zim's Pool Service is fantastic! Zim, the owner, is professional, reliable, and takes great pride…read morein his work. He keeps the pool looking amazing and goes above and beyond to provide excellent service. His attention to detail and commitment to quality really stand out. Highly recommend Zim's Pool Service.

I have to write another review for Zim... it's been a year and a half of owning a house with a…read morepool. Zim has been our goto person and has spent hours of his time educating us, helping with chemical purchases and tools! All at great price and good quality. Zim never over sells. In fact he always provides several options and recommends only what's necessary. We just decided to upgrade our Pantara panel and again Zim's quote was lowest. He finished on time as promised and we couldn't be happier with his work.

After getting several quotes for a pool make-over, Eddie at Pool Effects won our business. Not only…read moredo we have peace of mind for the repairs that needed to be done, our pool turned out so pretty! Eddie is honest, direct, and knowledgeable. He is also personable and highly responsive -- whether we had a question or needed to know next steps. There were no surprises. Everything he said he'd do, he did. Eddie worked with our best interests in mind, and it's amazing how he makes you feel like his only client. His team has an impressive range of skills. They were courteous, precise, professional, on time, and always left the workspace clean and tidy. It might sound strange, but we're actually going to miss having them around. It was fun to watch the transformation. We're incredibly delighted with how beautiful our pool turned out. absolutely zero regrets. Thank you, Eddie, Fred, Bibiano, Luis, Marcos and the entire Pool Effects team.

I am absolutely so pleased that we used Eddie at Pool Effects to redo our pool. Everything was…read moreexplained up front, and the project went exactly according to plan. I have never worked with a contractor that was so on schedule. His team is so professional and their work is flawless. Eddie knows what he's doing and his wealth of experience paid off for us. I feel so much relief knowing that our pool has had the cracks fixed correctly so no more worries about leaks anytime soon. And the best part is, it's beautiful. Thanks Eddie and team.

Robert is one of the most reliable service provider and he was so quick in responding to my request…read moreand replaced by pool motor, pump and filter with a new one at a reasonable price with great quality and within a day!!!

I would like to take a moment to express my gratitude and highly recommend Roberto's Pool Service &…read moreRepair. He provides quality friendly service. Most importantly, he genuinely cares about his customers, knows pools, stands behind his work, and treats people with kindness and respect. Robert has proven to be knowledgeable, professional, dependable, and you can tell he takes great pride in his work. When troubleshooting, he takes the time to understand the problem and gets the job done efficiently & correctly. He displays a true willingness to help and is noticeably honest and fair, which is something I truly value when choosing someone to work on my home. These days, he is a rare find! I would have complete confidence recommending him to anyone looking for a trustworthy, knowledgeable, and reliable pool professional.

Blaine and his team seem to do a great job from what I have seen…read more They have serviced my pool for three months and it has been more than crystal clear. Blaine has been easy to work with and even identified issues with my pool as it was new construction. When I had my new pool constructed he repeated the exact instructions the pool company did without knowing it. That is usually a really good sign because neither had conflicting requests. He was able to get our system up and running and working fantastic. We are trusting him with quite an intense pool with a baja shelf, flagstone, black pebble, and flagstone caps. I am sure it is probably one of the hardest pools to keep clear and maintained and its always crystal clear. He is always pretty responsive with my texts and phone calls and really nice to deal with.

I will let this exchange speak for itself:…read more Blaine, What you report below was never communicated to me in any way-- not via email, in person with a tech, nor in a phone call. You're stating all of this to me as if you had communicated this, which you had not. Your tone is also clearly quite rude, as in "this is not on us", which again refers to issues that you had never apprised me of. You said that you have "addressed" the issue -- but nowhere below did you actually do so. All of this is verifiable. I don't even understand what expenses exactly you're referring to since you've never told me exactly what the issues are. Moreover, you initially said that there is a lack of power and now you're saying the heater not working is due to normal wear and tear - I'm not sure how these are connected, what the diagnosis is, or what your recommendation is exactly as to next steps. All of this is documented below. This is frankly abusive and you should be aware that I'm going to post about this on Yelp and Google and anywhere else I can, such as instagram, LinkedIn where I have thousands of followers, and elsewhere. I'm going to simply copy-paste what's below and let this exchange speak for itself. Are you the owner of this company? If so, what a shame. If not, it would be in that person's best interest to contact me tomorrow. Consider my service cancelled. Sent from my iPhone On May 21, 2023, at 6:08 PM, Blaine Staffieri Hi, you contacted us May 5th 2023 for the heater not working which we have addressed. Your equipment is old and sun rotted. We can not change age or the power of natural fiberglass breakdown. All the current issues are all based on age of your equipment, weather, sun, and previous service. We retain all service records for a reason, proof of completion. I understand, you have some large expenses on your plate that need to be addressed. But, this is not on us. Natural breakdown of equipment and we can not speak on behalf of the last 15-20 years of service. Any additional questions or concerns please let me know. Thank you. On Sat, May 20, 2023 at 4:50PM wrote: Hello, I still haven't heard anything about this issue. This issue was not present before this service started; I'm not necessarily attributing the problem to your service, but I am concerned. Moreover, I am concerned that I haven't gotten any substantive update when I contacted you about this on May 5. Everything I have noted here is factual and verifiable. Please let me know what exactly you are going to do about this and by when so I can decide how to proceed with your service and if this is something I think that potential new customers should be made aware of (eg via Yelp). I am quite frustrated at this point by the lack of clarity and follow-up on your end here, which again is verifiable via this thread. Sent from my iPhone On May 12, 2023, at 5:31 PM, wrote: Hi Blaine, Was Jeremy here yesterday? I was here but didn't see him. I assume so- and was wondering about an update. Thanks, Sent from my iPhone On May 11, 2023, at 12:08 PM, wrote: Very good, thanks. Do let me know what he says. Sent from my iPhone On May 11, 2023, at 11:25 AM, Blaine Staffieri wrote: It's in Jeremy's for todays stop On Thu, May 11, 2023 at 9:18 AM wrote: Hello-- Any update? Sent from my iPhone On May 7, 2023, at 7:03 PM, wrote: That is correct ;) Sent from my iPhone On May 7, 2023, at 4:54 PM, Blaine Staffieri wrote: So the heater does not turn on? On Fri, May 5, 2023 at 10:24AM wrote: Hello, I noticed that when I turn the heater on for the spa. I know little about spas, but this is new. I was wondering if your tech could have a look at the equipment next time he's here before I look into having it fixed. For all I know, it could just be something with the settings. Thanks, Sent from my iPhone

5 stars for Quan's Pool Services! John has taken care of our pool for over 15 years and has been…read moreabsolutely outstanding. Reliable, honest, professional, and our pool was always crystal clear. We are only stopping service because we're moving. If you need a pool guy, you won't find anyone better. Highly, highly recommend!

Quan's Pool Cleaning is very good pond and pool cleaning. His guys always show up on time, and…read moretheir rates are reasonable. After having two or three cleaning services with him, my pond and fountain always remains clean. I would recommend the service to others.

Central OC Pools has just finished a plaster / tile upgrade and plumbing upgrade on our 60+ year…read moreold pool in Orange CA. We went from old tired white plaster to the newer pebble plaster and it looks terrific. Also replaced the old copper plumbing with PVC. They did a very commendable job. The crews were on time, worked very hard in the summer heat and kept things clean. They did an exceptional job on the trenching and plumbing it required the careful removal of pavers, installation of a new skimmer and drains and three returns. The pavers stayed intact and were replaced with care and look terrific. Not an easy pool to work on, as it is old and a rather unusual shape (yes, that's a five pointed star). We found the price was quite fair and there was good transparency on any additional charges such as some compromised concrete discovered after the old plaster was removed. Looking forward to using our fancy "new" pool for years to come.

Called and left a voicemail. No call back so called again the next afternoon and was told they…read moredon't service Westminster. Their website says they work "throughout all of orange county and the surrounding areas." Guess not. Also - wish they had called me back and told me that. Please update your website. Update from 2 to 4 stars. Michael called me right away after my review and apologized for not getting back to me earlier. Said that he appreciated that I bought to his attention that the service area isn't clear on his website. Gave me some good advice about looking for companies in my area. Seemed genuine and honest. Give them a try if you're in their area.