I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

ACE Pool Repair handled my filter replacement quickly and professionally. Cash, the technician, was…read morevery knowledgeable and quick in his job and was very clean in his work and work area. Paid very close attention to detail throughout the process. Was given a very reasonable quote for the filter replacement and quality of work. Would definitely use them again for any future projects.

Matt is the best! Reliable...every week hes here. He has an automated billing service. If he cant…read morecome which is rare he will notify his clients. He keeps the pool spotless. Hes been servicing us for over a year. Hes available by text with questions. The best pool service for sure! You wont be disappointed!

I have had the pleasure to have Phil take care of our pool for a little over 7 years now. He has…read moretaken our thrashed pool from nasty to super clean and amazing. Over the years we have had it re-plastered and upgraded the equipment. There has never been a time where we couldn't just go outside and jump in the pool and enjoy ourselves. He has gone above and beyond for us. I recommend his service any and every time someone asks me about how I keep our pool so wonderful.

We needed to get our pool replastered so we reached out to a few pool companies and Pool Effects…read morewere the most thorough in explaining the process and their recommendations on what needed to be done. They gave us lots of options to replace our coping and upgrade to pebble tec/tile but we were on a tight budget and they understood this. There wasn't any pressure to from them to consider the more luxury options. We ended up wanting to go with whatever needed to get done and added on their startup service. I went to the showroom to pick out tile for the waterline and they had so many options to choose from. We decided to go with the pebble tec (because of the longevity aspect) the day before they were going to plaster and they were so accommodating. Once the work started, they finished the project very quickly. Working with Fred and Eddie throughout the whole process was such a pleasant experience. I would recommend them to anyone who needs pool related work done. I cannot wait to enjoy our new pool thanks to Pool Effects!

It was a pleasure to meet with Fred! He was one of the nicest pool vendors that I've met…read more Eddie and Fred were both easy to work with and met our expectations. Their team are efficient and clean up after themselves. Their prices are fair and my family are happy to be enjoying our working, updated pool/spa. Thank you to the team at Pool Effects!

Great job, quick work, and on schedule all the time like clock work. Thank you for the amazing…read moreservice!!

Worst of the worse. Rip off!! When I moved in to the new house, they recommended bunch of work…read morealthough they were responsible of the pool with the last owner. They said they fixed everything costing me several thousand dollars. After 2 weeks, I terminated them. The new pool service team I hired reported cracked plumbing fitting on the pump causing massive water loss. Diamond Pools is bunch of crooks and should be investigated. Horrible service and unethical money sucking owner!

Outstanding Service! David responded promptly and provided a…read morevery reasonable estimate (compared to other quotes) for the pool valve issue we were dealing with, which was causing our pool to continuously fill. We were about to leave on a trip, and David went above and beyond to fit us into his already busy schedule. He even came out on a Saturday after hours, taking time away from his own family to help us. We're incredibly grateful to have had David handle the work--he is honest, dedicated, professional, and extremely knowledgeable. Highly recommended!

David is Amazing! Replaced my heater and pool motor/pump…read more Reliable and was very affordable. I highly recommend him if you're looking to get work done on your pool equipment.

Very nice guy! Helped my mom out in a crisis with her pool, very knowledgeable and very helpful,…read morewould recommend 10/10

My review is a bit mixed…read more Gil began servicing my pool in September 2019, and I continued with his service until March 2026. For most of that time, I was very happy. We had great conversations and built a good rapport, especially during the pandemic when I was working remotely and would often see him while he was servicing the pool. Unfortunately, over the last year or so, I began noticing a decline in the quality of service. Once I returned to the office and was no longer regularly observing the pool maintenance, several issues started to become apparent. I believe Gil may have hired additional help as his business grew, and the level of attention to my pool seemed to suffer as a result. Over the last several months, I noticed my pool's condition gradually deteriorating. My spa stopped working, the electrical panel door was frequently left open, the filter pump lid was occasionally loose and leaking water, and my pool cleaner sat in the same location for weeks without moving. I eventually discovered a broken Jandy valve that appeared to have been damaged for quite some time. What concerned me most was that I was never informed about any of these issues. I also found several bottles of algae-treatment chemicals discarded in a bucket in my yard. While this alone doesn't prove anything improper, it did raise concerns about whether chemical treatments were being used to mask underlying maintenance issues rather than addressing them (maybe another leading indicator to the increased annual service due to rising chemical costs). To be fair, I provided a full month's notice before ending service as a courtesy after nearly seven years as a customer. However, during that final month I began noticing algae spores developing in the pool, which further raised concerns about whether the pool was still being serviced consistently during the last couple of weeks. While the occasional price increases were noticeable, in all honesty, that wasn't my primary concern. My expectation is that routine maintenance includes identifying and communicating equipment problems before they become larger issues. In the final months, it felt more like a quick stop to remove a few leaves, throw in some chemicals, and move on, rather than the comprehensive pool service I had received for many years. I appreciate the good years of service and the personal relationship we developed, which is why this review is mixed rather than entirely negative. However, the decline in maintenance quality, lack of communication regarding equipment issues, and concerns about the consistency of service over the last few months ultimately led me to cancel after nearly seven years.

Israel is really good, he's big helpers, he came on time and really good communication,he explained…read moreto me everything,my pool was bad and color was green,he fixed it and it turned out awesome,clear and sparkle blue in 7 hours,thank you Israel for your help, I appreciated it.

Israel has been an amazing resource for our family. The pool had gotten green and the chemicals…read morewere way out of balance. He restored the pool and it looks like brand new now. He was very honest and responsive through the process and is now very reliable with the weekly cleanings. Highly highly recommend!

Marcus has gotten me out of a bind more than once. Very trustworthy honest guy who really knows his…read morestuff. I would highly recommend him to anyone who has a pool. He's fair with his prices and you can rest assured knowing that he does quality work. Very professional, helpful and overall a good guy.

Marcus was very professional, super friendly, and timely when replacing my pool heater. In fact,…read morehe followed up to make sure everything was ok and was thorough in providing details on my gas rebate. I would 100% recommend using him again.