Every single Target automatically deserves 5 stars because it is Target. Stars shall be deducted as needed depending on that specific store itself. However, this Target located at Westminster Mall is one of my favorite Targets to go to in my area. I literally go here when I have nothing to do just to browse around and I'll still find things to look at/buy. It's weird because I'd go often enough where nothing in the store really changes, except it totally does because every trip is different.. lol
First off, this Target has a Starbucks. Bonus points! A lot of Targets have Starbucks in them now actually, but not all of them. Secondly, two stories of Target goodness!! Now I totally understand that that just means that this Target is on a smaller square feet area and is just built up, because the inventory should all be quite similar between all other Targets. But you gotta admit that anything two stories is just more awesome, hehehe. This Target is always clean. Everything is in it's place where it belongs. I hate going to cluttered Targets, or any store for that matter. I love that it's connected to the mall, even though this mall sucks... But it's very nice and convenient when I need to go into the mall. It's funny because on the rare occasions that I actually do need to go into Westminster Mall, I'd park in the Target parking area downstairs and actually walk through Target to get into the actual mall itself. I seriously do not know why, but I ALWAYS do it. Parking here is easy; I always get close parking and never have to wait forever to find a parking spot. Even the 'far' parking isn't even that far, but then again that depends on your own definition of 'far', lol
Here's a story about their customer service that I'd gladly share! I've recently remodeled my room &I saw these ottomans online that I liked, except for some reason, it doesn't ship home and I would only have been able to buy/pick up in store. I called here to look if they had any in stock and the guy I spoke to on the phone was so patient and helpful. I literally could hear him opening up the boxes in the inventory warehouse over the phone as he was looking for the grey colored ottoman that I wanted. I asked to put 4 on hold until I could come. When I got there, another guy helped me out and got the 4 boxes out for me. I ended up only getting two ottomans because I changed my mind on how many I had wanted. He was super nice and asked if I wanted to keep the boxes. There was no point in me keeping them, so he removed them for me when my boyfriend and I totally could've done it ourselves. They were still wrapped in the plastic bag that it comes in so I didn't get a close look at the ottoman until after I paid, which was when I saw that one of the ottoman's lid was a different color tone than the rest of the ottoman's color. So instead of exiting, I went over to customer service and showed the guy at the counter the difference in color between the lid and the ottoman. He then called for someone in the back to get me a new one right away and was very friendly about it. I apologized multiple time for being so anal but I wanted my room to have matching color ottomans.. lol He was so nice about it, telling me to not worry about it at all. When someone brought another one down, he took a look at it himself and whilst handing it over, he showed me that this new one is the same color, however has a little ding on the side corner. I honestly wouldn't even had noticed it, but because he pointed it out, I saw it. He then offered me a discount if I got this one because of the ding, which to be honest, wasn't even a big deal so that was super nice of him, or he could ask if they could bring down another one for me again. I felt so bad, but said that if it wasn't too much of a hassle, that'd be great because why get a dinged up one if I can get a perfect one.. So again, I waited. I sat on the side and while waiting, I heard him say into his walkie to check the boxes and get the most perfect one because the first one had a different shade lid and the second one had a ding. This was a super pleasant thing to hear. It's the extra effort that really makes such a huge difference because please, tell me where I can always get customer service that good!! Third one's a charm, as the third ottoman that came down literally was perfect. He did the switch for me and off I went. All that he went through to get that one for me was really amazing. I mean, to be honest, he just told someone to do it from his walkie, but forreal though, not everyone would've gone through all of that just for me to get a "perfect" one you know? I just really appreciate all the extra details from noticing the different shade, to offering a discount, to getting me a perfect one!
I seriously love this Target!! read more