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Living Spaces

2.6 (765 reviews)
Closed 10:00 am - 9:00 pm
Updated 2 months ago

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Sofa cushions pilling

DO NOT PURCHASE FROM LIVING SPACES!!! I purchased the Kai sofa from their HB store less than two months ago and it is already pilling on the cushions. I called customer service and they informed me it was not covered by the warranty and that I should buy a pill shaver! Are you kidding me?!?!?! I spent over 2k and this is the service and quality of product they provide?! They need to be reported to the Better Business Bureau! Horrible product and the worst customer service ever!!!! I've attached photos from others who apparently have had the same issue as well...shame on you Living Spaces...BAD customer service!

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David V.

Great in-store customer service. Everyone in there was very friendly and very knowledgeable with the product. However, I can't say the same for delivery services. They were unmotivated and lazy. According to the technician, they were unable to carry the product upstairs. However, there was plenty of room so they offered me to try myself. I declined that offer because I already paid for them to deliver and give the full service . They took the product back and I'm now charged a 10% restocking fee and also charged for the full service fee, which is I believe it's roughly $100. I tried calling to dispute this matter, but no one was able to help me over the phone . Needless to say, I will no longer do business with this company. As a returning customer, this is like a slap in the face.

Torn seams

Terrible furniture quality and terrible customer service/warranty. We purchased a sectional and also purchased the $500 extended warranty plan and they're refusing to cover anything under the warranty. Almost every seam is torn after barely more than a year of normal use, on the back cushions and the bottom cushions, and they say it's not covered, even tho in-store they promised that basically everything was covered under this warranty. I would recommend to anyone that is shopping here, to find a different store. Wouldn't recommend this brand to anyone.

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3 months ago

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2 months ago

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18 days ago

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22 days ago

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26 days ago

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2 months ago

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5 months ago

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6 months ago

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1 month ago

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4 months ago

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8 months ago

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4 months ago

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2 months ago

Nick was our salesman and very knowledgeable and patient. We made a purchase and great customer service!

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9 months ago

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10 months ago

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6 months ago

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3 months ago

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11 months ago

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6 months ago

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1 year ago

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1 year ago

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8 months ago

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1 year ago

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8 months ago

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9 months ago

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1 year ago

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9 months ago

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10 months ago

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11 months ago

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11 months ago

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1 year ago

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10 months ago

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1 year ago

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1 year ago

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8 months ago

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7 months ago

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2 years ago

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9 months ago

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2 years ago

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1 year ago

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Living Spaces Reviews in Other Languages

Ask the Community - Living Spaces

Do you take walk in or by appointment only?

Hello, we are accepting walk-ins, however a mask and temperature check is required before entry is granted.

Do you offer free shipping?

Yes, we now offer Free 2-Day Shipping on orders over $500. For more details, please visit our Free Shipping page: https://www.livingspaces.com/delivery/free-shipping

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Review Highlights - Living Spaces

The company was great about scheduling our delivery and even the delivery men were happy and on time and helpful.

Mentioned in 11 reviews

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I basically crawled in after spending my last night on a Sleep Number bed and met John the owner…read more I explained my situation about how my Sleep Number bed was basically crippling me and he showed me the many options of the beds he has in the showroom. I picked out my new bed which would take a week and he was nice enough to allow me to take a bed he had in stock while my bed was being shipped. The gesture was pure kindness. He recognized how much pressure point pain I had and offered this until my bed is delivered. Shop local and get your new bed here. Its refreshing to see a business run this way and will refer anybody I can here. Incredible value and caring company. Thanks John!!

My experience at HB Mattress and Furniture was excellent from start to finish. After reading…read moreseveral positive reviews, I decided to visit the store, and John exceeded my expectations. He was professional, polite, and never pushy--focused entirely on helping me find exactly what I needed. I required a custom-made mattress, and John made the process incredibly easy. He explained all the options clearly and helped me choose the right fit. I also learned that they can create virtually any mattress size or style, including RV mattresses, which is an added bonus. I highly recommend HB Mattress and Furniture for their quality craftsmanship and outstanding customer service and ask for John!

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Great experience. No pressure to buy. Jessy was very informative and knowledgeable regarding the…read moredifferent types of mattresses available on the market. I told him what I wanted and specified what I didnt want and he showed me what options they had to offer that met my criteria. Although I chose to test "drive" a number of floor models, I ended up buying the first mattress he suggested.

When I went into Orange County Mattress I was helped by Jessy and he really made my whole…read moreexperience with OC mattress great. I had in mind what I was looking for and Jessy showed me exactly that. He answered all my questions and showed me my options, but never tried to pressure me into a sale or push something more expensive on me. I left without making a final decision and Jessy gave me his contact info and told me to contact him when I was ready. He didn't blow up my phone or put any pressure on me in the following days. When I was ready I reached out to him and he was able to send me an invoice via email, so I didn't even have to go back in store to make my purchase. My mattress was ready to be delivered within 5 days. I was given a 4 hour delivery window and told I would receive a call 30 min prior to arrival. Unfortunately, I never got a call so I wasn't prepared to answer the door when the delivery arrived. Regardless, the delivery experience was great as well. I was expecting them to just drop the mattress just inside my doorway, as most companies do. OC mattress didn't do that, they actually took the mattress upstairs and set up the box spring and mattress for me. Overall great experience purchasing from Orange County Mattress! Thank you so much to Jessy, the delivery guys, and everyone at Orange County Mattress!

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Relax The Back - 4 new pillows!! Yay?

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4.8(41 reviews)
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I walked into relax, the back in severe pain, my neck back and shoulder area. It's affecting my…read moresleep how I feel when I wake up. I walked in the door and got excellent service. Very nice gentleman named Jonathan helped me measure for the correct pillow for a side sleeper pillow. The pillow was expensive however I woke up with no back pain after sleeping almost 12 hours. I haven't done that since I was a kid. Relax the back provided section service and I didn't mind paying the price of the pillow was around $250 but it was worth every penny. If you have problems or suffering in pain, this is definitely that you need to make. I'll be back for a chair soon !

I cannot say enough great things about Relax The Back - Huntington Beach! I walked into the store…read morein extreme back pain, barely able to move comfortably. As soon as I mentioned a few of my symptoms, Johnathan took the time to listen and truly understand what I was going through. For two hours, he guided me through different tools and chairs designed to alleviate pain, allowing me to experience firsthand what could help my specific needs. His knowledge, patience, and dedication were beyond anything I expected. By the time I left, I felt significantly better than when I walked in--something I didn't think was possible in such a short time. This isn't just a store--it's a place where real relief happens. If you suffer from back pain, I highly recommend stopping by. The care, attention, and expertise here are unmatched. Thank you, Johnathan, for going above and beyond!

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Discount Mattress Lady - Beautyrest Mattresses in our showroom ready for you to test.

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I can't say enough wonderful things about Discount Mattress Lady in Lake Forest…read more On March 16, we walked into the store at 10am in a very emotional situation--my daughter was scheduled for major back surgery the very next day and urgently needed a new bed. Nina and staff were incredibly kind, patient, and attentive. They took their time with us and made sure we found exactly what she needed without any pressure. What truly amazed us was the turnaround. Not only did we find the perfect bed, but they arranged for same-day delivery between 1-2pm. The delivery team was phenomenal--professional, efficient, and so respectful of our situation. They removed the old bed and had the new one fully set up within an hour. Given everything we were going through, this level of care meant more than I can express. They didn't just provide great customer service--they genuinely made a difference during a very stressful time for our family. I highly recommend Discount Mattress Lady to anyone looking for exceptional service and people who truly care.

I had came in looking for a specific mattress in my price range and initially Karen helped us find…read morethe exact one I wanted. I came back the next day and met the new owner, Susan. She helped us finish the transaction and she was the most lively, entertaining, accommodating, kind person. Protect Susan at all costs. We love her. Great deals. Amazing service.

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Sit 'n Sleep

Sit 'n Sleep

4.7(433 reviews)
8.0 mi
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5/5 star experience here. We've been thinking about buying a new mattress for months but have been…read moreoverwhelmed by the options and trying to find what would best for us. We visited a few mattress stores but didn't like the service we received and the information we were given. Vince helped us right when we walked in the door. He got us situated with our ideal mattress types and gave us the full line ups for what would suit us best. He never once tried to upsell us on a better or more expensive mattress, unlike our experiences elsewhere. You could tell he was invested in finding the best fit for us and where we are at in life right now- whatever that looked that! And that's what really made our experience special. We ended up getting the Helix Midnight Luxe and we are SO happy with our choice. We also got two new pillows and a mattress cover, which is not something we were originally looking to do- but Vince did such a great job, and with the Presidents' Day sale it made sense to get the high quality extras and package them on. If you are in the market for a new mattress, we HIGHLY recommend Vince. He is a phenomenal guy, very knowledgeable and guaranteed to find the perfect fit for you. 5 stars and again our biggest thanks, Vince!!! We will be recommending our friends and family to Vince at Sit N Sleep!!!

Vince was incredibly kind and so knowledgeable of the different mattresses. He was not pushy at all…read morewhich we really appreciated. We loved the honesty and how personable he was, even shared with us past closing to make sure we were happy. We felt very confident about the process and the price! Loved supporting small business. So grateful!!

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Living Spaces - homedecor - Updated May 2026

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