Try to return something and had a problem again!!! This place is terrible when it comes to returning something within a month's limit. Their customer service is terrible, I've bought shorts for my son in the past and tried to return them but was over the 30 days limit, and because the item was barely past season, they wouldn't even give me a store credit. Everytime I buy something here, I always have a red flag in the back of my mind, about the possibility of returning it at a later date and having a problem. I have told myself and my son today, take a good look because this is the last time we're shopping here. They could take some points from Costco when it comes to accepting returns from their customers. I hate TARGET!!! read more

It has good selection, but checkout often is backed up with many checkout stations closed and i get zero cell phone reception inside. One of the employers said they block cell phone reception and I think its to avoid people comparing prices. Not cool, as I need to be able to stay in touch if I am there with someone else. Becomes inconvinient to browse through store if expecting a call too. read more

I bought furniture, food, fitness, stationery there in past years. They basically have everything for daily needs I would say. The layout seems similar to Walmart and many other stores. Recently, I got another gift card, I would probably visit there again. read more

They have a decent amount of merchandise and the place is "farily" clean compared to other stores, but the truth is there's not that much around to compare to. Better that driving 15 minutes to go somewhere else. read more

For a target, this place is surprisingly well-run and has a decent staff. I had to return several gifts here a few months ago and the staff was very courteous and friendly. The self checkouts are also great, but now there are very few cashiers. I had to wait 10-15 minutes for a cashier to show up, because i was purchasing beer and alcohol can't be bought at the self checkout. read more

This was a decent Target experience for us. Targets (in department stores in general) seem to always have a sort of organized chaos. I was pleased to see that they had a few new sections coming in, so they seem to be in the process of renovation. The store was very festive with lots of Fourth of July decorations, in addition to Fourth of July clothing and other seasonal products. The prices were pretty great as usual, and I did come across a few employees RI shelving items and obviously doing their job pretty well. Their variety and selection seemed to be as I found for many other East Coast stores, if you will. Our cashier confessed that he was not 18, and I think our entire party appreciated the honesty from him; it told a lot about the values that Target has. read more

Wonderful variety of products Shelves well marked with prices Staff will help find items Good prices Today about 1:30 I was frustrated and insulted by the level of disinterest shown by a young lady at the Service desk. She does not have the service part skill. She did not try to be ofhelp tome But today a disinterested young lady in Service area and I was saved by a smart young man who also worked at that desk The young woman assumed I knew how Target 's registry worked . I did not and our discussion made me annoyed because she asked questions about having a paper which I didn't not understand . She was not helping me by proving I was doing something wrong. I had used my phone at home to research what My niece was asking for on her registry. In the baby department I found aNumber of items and had them in my cart after we paid for them I was hoping I could check in the things I had chosen on the Target registry computer A young man came to my rescue He was resourceful about my misunderstanding of the Target system When I asked if I had to return the 5 baby items and start over he came up with a way to quickly use our receipt to enter the purchases into the registry I might not like sound like an American shopper but I am. I will continue to shop in Target but I am very disappointed with my shopping today read more

I love Target anyway - but have enjoyed frequenting this particular store where many (not all) employees are friendly and helpful.

I've worked a variety of retail jobs in my life. It's not fun work, and can do terrible things to you emotionally and physically. Please consider that when reading this review as I try to bring a split perspective to it. There are several quality employees at this Target. It is true that I have seen many of the employees being verbally harassed and abused by the customers, especially during the weekends and holidays, but I have seen employees getting snippy with customers right back. Every time I have walked into this Target I use the signs to find what I need rather than ask an employee. Many times, your common sense is as good a guess as theirs. The remodel did make for more logical groupings of items, but not everything is simple to find. Things like 3M hooks still take some thinking to figure out where they are (not in the Organization aisles, but the Hardware section next row over). In these cases it's helpful to find an employee who has a gray looking electronic box device that they can look up items on. If you have an item and want to find more of them, there are all these scanners on the ends on sections that you can use to find the price of an item or if there are more in the back room, or even the item number so you can look it up at Target.com at home (the Target.com computers by Guest Service always seem to be broken so I never use them) If I'm lucky enough to run into one of the longer serving Target employees then it's no problem to find most things, they know where everything is and how to get it. The problem is this store seems to have a high turn over in sales floor people so it's not so easy to find those retail veterans. For many of the employees this seems to be a first job so they don't have that "work persona" developed yet. They get defensive when a customer blames them for any number of things (usually things being out of stock) instead of adopting that retail motto: "The customer is always right" (which is so much harder to say than many people realize, so don't make it harder on the poor person just trying to pay their bills by being a jerk) That being said, the remodel did wonders for their stocking issues. The new shopping carts don't dent up cars when they run away in the parking lot and they don't hurt when someone bashes you while they race by in their own little world. Now it's just an issue of staffing. Apparently no one wants to work at a store where the customers will lash out at you for something they probably had no idea about. They always seem to be short handed, especially at the registers. If you are really polite though (like using your "please and thank you's" and treating the employee like a human instead of a one-dimensional service droid) you can be rung up for smaller purchases at the Pharmacy or the Jewelry counter or if you are really, really nice, the Electronics counter (it's always crazy busy at Electronics because the employees there also have to cover the whole books, CD and DVD section next to it). On a whole, the building itself looks pretty decent when you consider it is attached to a mall and one of the few Targets in reasonable distance (the next closest Targets are Sommervile and Framingham). The employees do leave something to be desired, but taking into account what they put up with, most of them aren't that bad and do try to bring a level of professionalism to their job. I don't make it a habit to go frequently, but when I do visit this Target I'm rarely disappointed. read more

This place is very crowded, especially on the weekends. The parking is difficult and the checkout lines are long. The prices are reasonable on some items and average on most others. read more

Worst guest services ever! 2 employees took 2 different customers and 10 minutes later they still can't finish the return. This makes a long wait and an even longer line! read more

I bought eye drops here. I am at the point of exiting to go to best buy, when this 20 something year old asks me for my receipt. I oblige but I am in a hurry so I take it quickly. I am 20 feet away when he says "what's my problem". I am like dude its eye drops, and I am carry receipt in my hand with the eye drops. I flip him off, and he proceeds to say "say that to my face". So I turn around and walk up to him and tell him off. Man they need to train these people better, there's a reason he's at the door. read more

Do not order any beverages at the Starbucks here. They don't listen correctly for the orders when I specifically told them I wanted a iced green tea latte and it didn't taste like green tea at all. They gave me Chai tea latte instead. read more

Came here to grab some granola while I waited for the Arsenal Mall to open. Its set up kinda weird. I love the Archer Farms Chocolate Hazelnut Biscotti Granola. Its dairy free and like a dessert its so good. Moving on. Wish they had cashiers over by the mall entrance but they are only up in the front. It made me not go into the mall and instead out the front door after I was done. Also, the shoe department was close to empty so I didnt even bother looking for kids canvas slipons I needed. The craft department was sorta the same way as I was looking for fine glitter and hodge podge glue. It felt like a big store with nothing but food options that were plentiful which was fine for the day bc all i really needed was granola but I prob wouldn't stop by without calling if I wanted something else. And you shouldnt have to call a store like Target ahead of time for it to have a well stocked selection. It was kinda strange honestly. read more

I'm giving Target three stars because I think Target itself deserves four, but this location deserves two. Target is awesome. Where else can I pick up my toiletries, holiday appropriate dish towels, garden tools, and an argyle sweater set all for a very reasonable price?! The unfortunate thing about this Target is its location and its staff. The place is always mobbed - like shopping the day before Christmas Eve mobbed. I would recommend parking as far away from the entrance as possible. This will not only allow you the opportunity to exercise, but it will also save you from having to pull out of a prime spot later while three other cars challenge each other for your space. The staff is not the most friendly. Maybe its because the place is always packed, but I have not yet met an employee that smiled. It's kinda sad, really. Yet, I return again and again for the cheap fashion earrings, holiday decorations, and a shower rod. As a side note, do NOT go here on September 1st. Mayhem City! read more

Big, bright, and has a large food selection! The only thing it needs is poultry and vegetables.

If Target's goal was to make this a one stop shop and compete with the local grocery store, they did a fantastic job. Food prices are extremely competitive and the selection for staple items is relatively good. While this doesn't compare to the Super Target, it does offer a solid selection of items. read more

Great big parking lot. I did the order online and then pick up in store and it was excellent and easy. Would highly recommend. Everything I ordered was ready within an hour and just picked up at customer service. Great option. read more

Got charged for 3 items when I only bought 2. I realized this after getting home and called the store. They told me to bring the receipt back to the store - they couldn't make a correction over the phone. I brought the receipt to a target closer to where I live and they rudely told me that I had to drive back to the one in Watertown. Complete waste of time, gas, and money! Never shopping at Target again if I can help it. read more

I agree with others in the sense that I dread going to this Target. Not because it's messy, not because it's lacking decent merchandise, but because it has become way too crowded to have any kind of shopping experience here. I can only shop here either really early in the morning, or right before closing time -- just to avoid the crowds of morons behind red carts. It's too crowded to get any serious shopping done. I'll go here every now and then to pick up necessities, but I've sworn off shopping here 'for fun'. read more

Very unprofessional and disrespectful cashier. Wouldn't help me saying that I don't look handicapped. Didn't want to count my cash. Yelled out that I was rude. Humiliating me in front of customers. Will never come back with that kind of customer service. read more

Went to buy an iPad mini case. Came home and realize that the expensive case I inside the box is the wrong and cheaper item. Remind me of the PS4 with wood inside instead of the actual product incident a few month back. I Need to open the things I buy here in the future. Service desk gave me funny look when I try to return. Hey Target lost prevention do a better job, you are getting paid to prevent stuff like this or you don't not have one at all. read more

I just got verbally abused and threatened by a racist white male, Trump supporter, who got into my face, accusing me I am too slow to pay ( I wasn't ) and told me to go back where I came from after he heard me talking to my mom in a foreign language. While the situation was escalating, Target employees did not intervene, there was no security on site and basically nobody did anything. The only reaction we got was that our cashier, an Asian man who seemed scared by the conflict asked us to calm down. We were shaken up to the core so we managed to get out of the store. About 45 min after we got home I called the the store management and explained the situation. The manager told me that he is really sorry and that they have security on site - there was none- and that probably employees were trying to handle the situation. Yet he had no idea what has happened in the store up till that point. I told him that I never felt more unsafe in my life and yet nobody employed by the store felt inclined to intervene and handle the situation. I shop A LOT at Target but today it's the day that I STOP. read more

Of all the Targets I have been to (and it is a lot), the Watertown, MA Target is one of the worst. Sure it looks nice, is clean, but due to the HIGH number of people who shop here, it can be incredibly crowded, lanes are narrow, items picked over, parking a zoo, and shockingly this Target doesn't even have express lanes! I thought that was a Target mainstay for those of us just popping in to buy a few things, not a huge cartfull. Nope, not at Target in Watertown, no express lanes here. Now the Target in Woburn would get a five star review from me easily, and I have never even needed to use an express lane there, the usually sufficiently staffed cashiers move people through so quickly. Granted I avoid Target on the weekends so this review is for a weekday, I honestly recommend the Woburn Target over Watertown's. Too bad for me I live in Watertown.... read more

I always go in to Target with the intention of getting one thing and end up getting half of the store! I always find what I need and usually for good prices. The only down side is that it is always busy and usually takes more than just a few minutes to check out. read more

the Starbucks has some quality control issues; the drinks there are not consistent in how they are prepared, like stand-alone Starbucks stores. i have had very very bitter regular coffee, a burnt white chocolate mocha, a bag of ground beans handed to me with grounds falling out of the top, just to name a few instances. more than once i have heard target employees complaining about not getting their unpaid breaks. we all see the high cost of low prices. i've decided to get my basic needs items at stores where i feel i am making the right ethical decision. read more

I don't know what I was thinking. This place was a warzone on Halloween. I will give the cashier I had props for be fast and efficient.

This place was just awful. It was dirty, it was poorly organized, and all of the employees, even the manager, seemed disgruntled and angered by the fact that I needed help to find products that they claimed to stock, but didn't actually have. The surrounding mall-area has a lot of other stores, I strongly recommend going to one of those. read more

soo i go to return an air mattress . lady at returns says i can't get a different kind . i bring the sign to her that says similar air mattresses not same. she mumbles racists remarks . i asked her if it was because i was white she said yes! what!! fyi she was rude from the beginning . i was standing in line for about 5 mins before she took note i was there when i knew she saw me. anyways .. it ends with her threading to kick my ass.(she didn't pursue i guess bc she was at work!!??) she also told me. defiantly feel uncomfortable going back to this target.. also no one helped me out with this lady no one said to did anything... read more

This Target never has anything and they never restock anything. Back it August I bought a set of full size set of red sheets for my bed at the Stoughton Target. After about a week I decided that I wanted to stick with the navy blue theme I had going, so in the beginning of September I went in to swap the sheets for the navy ones. In early September I was out of luck. They were out of stock and hadn't restocked from the back to school craziness. I figured I would hold on to them and wait. I bought them on sale and didn't want to have to pay anymore than I originally did. I finally went back last night (early October) thinking that they would have restocked, but nope. They had only lime green or white full size sheets. Also, apparently the computer system was down and had they had the sheets they could have looked up my August purchase by credit card, but only given me store credit. Really? 6 weeks and you still haven't restocked? Ridiculous! At the same time last night I was at customer service a woman was complaining that while she was at the fitting room, the fitting room attendant made her hand over her jacket and wouldn't let her go into the fitting room to try on clothes. Her jacket had her keys, wallet, phone, etc. This store just rubs me the wrong way. In addition back in August I went into this specific Target to buy a shoe rack. They were out of stock and I ended up having to drive to Framingham for it. I should never trust that this store will have what I need. read more

manager was superb in solving our problems. really happy with the customer service here

the worst online ordering system,wrong address twice,one whole week after x-mas if you're job is to answer phones and take orders might want to learn how to do it properly! after 2 attempts at the wrong! address i had to pick up my x-mas gift at ups.totally the fault of the shipper(target)..never again! read more

had a nightmare of a trip here a few weeks ago. my 5 year old daughter wanted, as her most-asked-for gift, a certain disney princess castle, and my wife a pair of pjs. i grabbed some pjs off a $10 discount rack and the last of the particular Lego sets. at the register, it turned out the pjs were mispriced and actually $30 (i later returned to target in Cambridge) and the lego set I noticed the tape on the box looked different, a little too prominent. the cashier convinced me that's just how they come. fast forward to xmas morning, when my daughter opened the box. the castle, it appears, was previously purchased, put together, then taken apart and returned! the stickers were all put on (crooked), the pieces were put into zip lock bags, some pieces were missing, and so were the directions! i got directions on line so we could put together what we had (obviously the 5year old demanded we build it right then). we checked target's website and they do not have the product in stock any where. my wife called yesterday and the best they can do for us is give us credit for the product once we return it. clearly we're not going to take away her castle, however incomplete, especially if we can't replace it. she's traumatized by the ordeal as it is. so it appears mediocrity wins again, but I know where I won't be shopping next xmas (or any other day for that matter)! read more