Designer quality, so if you're looking for a good deal on some Jimmy Choo shoes this is your place…read more But if you're looking for a regular quality bargain this is probably not the place.

Exquisite selection of furniture along with furnishings and artwork. The owner along with her staff…read moreare knowledgeable and ready to answer any questions you might have. As for value, I was quite impressed with the quality and workmanship of the items displayed. Definitely worth a visit!

Some unique items but overpriced. Stopped in one day just to browse. I would not shop there…read morewithout a deep wallet.

Avoid this place!!! Snobby, passive-aggressive and classist staff. Only give attention to shoppers…read morewho are buying high priced furniture and design.

How lucky are we to have this fabulous family owned business near our home!…read moreOur first project with them was to recover all our dining room chairs. We brought photos of the room, the rug, etc...and they were so helpful in choosing a fabric that brightened up the room! Our second recent project was an 1800's Victorian Corner Chair that was in the attic for years. I emailed Barry photos and he emailed right back with suggestions (to not refinish the wood as to keep the original patina) and a quote. We brought in the chair and Toni brought out various samples to choose from. The orignial silk was a teal/blue and she assisted us in finding a beautiful fabric. The chair was polished and looks just gorgeous. This family has the knowledge, the eye and the professionalism you need! And they are very responsive and super friendly. Before and after photos of both projects are below. BTW the photos don't do them justice. We are anticipating another project...soon! Thank you to Barry, Toni and the entire family!

I am so happy that I found this wonderful store. I had a wing back chair and a loveseat…read morereupholstered and I just love them. Toni was extremely helpful and professional. They had so many wonderful choices and I picked the exact ones I wanted to go with my oriental rug. The pick up and delivery was right on time. Don't waste your time trying to get a number of estimates. Just make The Custom Shop your first and last stop.

I paid for a chair at the Framingham store last Wednesday (Dec. 17, 2025) and the sales person did…read morenot inform me that the store would be closed. I have left numerous messages on the store line and the corporate line and no one is returning my calls. The Acton store is also closed. AND, the phone system does not tell callers that the stores are closed. Circle has my $$ and I don't have my chair.

I've always had great experiences at Circle Furniture, and the items I've purchased have held up…read morefor years and frequent moves. The boxed stuff and cheaper stuff doesn't usually survive a move. The deliveries can take quite awhile, but they do a great job and have delivered great service. In-store, I tend to be picky and visit a few times before making a decision. The associates have always treated me kindly and gone above and beyond, sending reminders and follow-up information to help me make a good decision for my space and needs. I highly recommend this store if it's in your budget! Seeing some of the less than positive reviews worries me, but I'm planning a room design and haven't yet made a final decision, and the service has been up to my expectations so far.

Fancy furniture store in neighborhood. Nicely appointed inside, a style that is modern but hearkens…read moreto traditional as well. Staff friendly. Worth checking out. But bring your wallet .... pricey stuff this is!

Reside is a neighborhood gem. I love coming in to browse and shop their new pieces. Their selection…read moreand the design of the shop show a clear dedication to curation. I always feel comfortable walking around and asking questions & the customer service is lovely - Chloe is a gem! I'll definitely be back.

10 stars!!!! Look no further and head to Basics ASAP. I was let down by Bob's Discount with…read moremultiple delays and Basics came to the rescue with a QUALITY, NEW Ashley Furniture couch with NEXT DAY delivery during a pandemic with supply chain delays. The assembly/delivery team was A+ - friendly, efficient, and happy to keep their masks on. The owner even called me after to see how everything was going - fantastic customer service and products. Boston is so lucky to have Basics! Picture of my couch here, delivered this past weekend (8/15/20).

Recommended to me by a friend for carpet replacement. Neal & Jose were incredibly responsive and…read moremade the process super quick and easy. Far above & beyond any home improvement experiences I've had thus far. Highly recommend!

Brought in an antique Pistillino lamp with Italian wiring that I had purchased while in Italy and…read morewanted to use in the US. Jerry was able to rewire it for American electrical outlets in about an hour for $75. Very glad to have his handy expertise in the area, as many of these skilled craftspeople seem to be retiring. It was an easy fix and not prohibitively expensive.

Fun is certainly the word! I had a blast hanging with Jerry while he expertly and efficiently…read morerepaired my lamp. Highly recommend!

We dropped off 8 chairs to be upholstered, which included removing the cane. We received personal…read moreattention and direction for best type of fabric to use as well as how we could prepare the chairs to allow faster turn around and save a few dollars. The chairs turned out amazing and were done within a week. Couldn't be happier.

Kevin is lovely -- he does an impeccable job with all of the details on upholstery projects and…read moreprovides excellent customer service. He helped me meet a tight timeline for a client. Happy to use him again and again for projects as a result!