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Walnut Creek, CA

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Target

3.2 (541 reviews)
Open • 7:00 am - 11:00 pm
Updated 2 months ago

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Recommended Reviews - Target

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Love new chip flavors, well most of them
Rita W.

The Target effect is real. The fam has been going to Target for ages. We buy nearly everything there- household goods, toys, electronics, groceries, and more. It's so convenient for a one stop shop. So many times we go here for a couple things and leaving with a cart full of stuff, and forgetting to get what we came for in the first place, and that cycle repeats itself. Downside is sometimes the stock isn't as great or when looking at the app, it'll say in stock, but it isn't actually at the store. The employees have been amazing double-checking for us when needed though. Self checkout is great, and it's changed over the years. They always need my ID when it comes to certain medicines, including children's dimetapp. Parking can be tricky once a while, but I guess during popular weekend times and right before holiday or something. Love the sales and deals. We load up so much when they have those spend X and get a small gift card deals, esp when paper towels, tissues, etc. stuff are involved. They also have new chip flavors once a while, which is fun. Love trying that stuff.

Janet T.

I came to buy the Boston Advance Cleaning solution for my son and was disappointed to hear that it is out of stock. There was only the Simplus MulitAction solution available. I hope the item will be back in stock soon.

The stained/marked top that arrived

Ordered online from this location and the size small bikini top arrived damaged (had big blue mark in the middle of one side). Issued a replacement and they didn't need the item back which was fine. The replacement arrived a few days later and it is the completely wrong item. It's a bikini bottom for different style and design in XS!!! How did they manage that? I issued a refund because there wasn't any other options but now I have to order it again and wait another 5 days to get the top because I have the bottoms so I gotta get the top! Cross my fingers it is not damaged again! What a waste of time and money.

Somebody loves his new treats from target - knock it over and help himself... I don't think so. Must teach order and discipline.

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10 months ago

very very slow check out, we bought groceries, there are faster and cheaper vendors, wont be back

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7 years ago

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4 years ago

Super clean target. Very organized and all the team members were incredibly helpful. Definitely one of the nicer targets we have been to.

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3 years ago

Telephone service is the pits. On hold for 10 minutes, then transferred, put on holder longer and then disconnected !

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3 years ago

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3 years ago

Today I had a difficult return and Liz and Karr were extremely patient and helpful. Thank you to them for making it painless.

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Page 2 of 14

Ask the Community - Target

Review Highlights - Target

“They have a huge food court, underground parking, and best of all, they have the best grocery section.”

Mentioned in 22 reviews

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Crate & Barrel

Crate & Barrel

3.5(191 reviews)
0.6 mi
•$$$

Outstanding Customer Service from Danny at Crate & Barrel!…read more I can't say enough good things about our experience with Crate & Barrel, especially Danny, the store manager. He went above and beyond to make things right, and this is exactly the kind of customer service that earns lifelong customers. My wife and I received a Keurig as a wedding registry gift from my aunt. When we opened it back in July, we realized it wasn't the exact model we had registered for, but we figured it would still do the job. Unfortunately, the machine turned out to be pretty disappointing and eventually stopped working properly. We stopped by Crate & Barrel this weekend to see if there was anything they could do. That's when we discovered that the wrong model had actually been shipped when the original order was placed back in January. To make matters worse, the model we received was worth significantly less than the one we had registered for. Given how much time had passed, we were initially told we would need to work directly with Keurig to resolve the issue. I spent an hour on the phone with Keurig and got absolutely nowhere. Frustrated, I reached back out to Danny at Crate & Barrel, and he told me he would see what he could do. Within 10 minutes, Danny called us back with an incredible resolution: a $240 Crate & Barrel gift card, and we could keep the defective machine! Honestly, we were blown away. Danny could have easily told us there was nothing more he could do, especially given how long it had been since the original purchase. Instead, he took ownership of the situation, advocated for us, and made sure we walked away happy. Mistakes happen. What separates a great company from an average one is how they handle those mistakes. Danny absolutely nailed it, and his willingness to go the extra mile speaks volumes about him and Crate & Barrel. If Crate & Barrel leadership sees this, Danny deserves recognition for the way he handled this situation. We'll absolutely continue shopping at Crate & Barrel, and we're incredibly grateful for his help. Thank you, Danny! This is customer service done right.

Today, I visited the Walnut Creek store. The experience was one of discuss and disdain. Not from…read morethe merchandise but from the racial discrimination I experienced but the staff working there. I was inside the store for approximately 10 to 15 minutes, without any staff greeting or offering any assistance. As soon as someone of non African American descent walked into the store. Staff greeted and assisted them. As an adult African American male I am appalled by the distasteful racism that I have experienced in this store My rating of this staff is 0.001 stars.​

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Crate & Barrel
Crate & Barrel
Crate & Barrel - New spot in WC

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New spot in WC

Clayton Furniture

Clayton Furniture

4.1(101 reviews)
5.3 mi
•$$

I want to start out saying I try to support local businesses when I can. I stumbled upon Clayton…read moreFurniture in search of a recliner chair for my nursery. I had no idea what style of chair I was looking for so lucky for me this store had a large variety to chose from. I was going to shop around a bit before making the purchase but I met the owner and he was so so so sweet and had a really funny sense of humor. I appreciate laughter. The chair I decided to go with was on back order but I was in no rush since I had a few months before my baby was due so that was not a problem. Once I received the chair from the manufacturer, it had a squeaking noise. A sound enough to drive yourself your crazy when trying to rock your baby to sleep. Not a good combination. I decided to call the store and spoke with the owner. He was EXTREMELY nice and worked REALLY HARD to resolve the issue. It took a few weeks for the manufacture to get back to the store owner but what I appreciated was the consistent line of communication on his end. He called multiple times updating me with any information he had and let me know I am still a priority in resolving the issue. It was eventually resolved and I couldn't be happier. We love our recliner and I plan on having this chair for many years! This store has a wonderful selection with high quality items. I definitely recommend buying from Clayton Furniture. Thank you again!!

f I could rate this place a -100000 I would. I genuinely regret spending a single dollar at Clayton…read moreFurniture. This was easily one of the most frustrating and disappointing experiences I've had with any business.I went in looking for a sturdy bed frame and made it VERY clear to Tony that I did not want something flimsy or cheap because I've had one break before. I specifically asked about the return policy twice and both times he confidently told me there was a 30 day return policy. Based on that, I trusted him and spent $400 on a king-size bed frame. Big mistake. I picked it up, it was built the SAME DAY, and the second I got onto the bed, it literally broke. Not after weeks or even days. Immediately. That is beyond unacceptable. A $400 bed frame should not collapse instantly. I could have bought something cheaper online that would've lasted longer than a few seconds. When I called the next day to figure out a solution, I was met with attitude right away. Instead of helping, the person on the phone acted like I was the problem. Then I'm suddenly told there is NO 30-day return policy?? I was told to come in and speak with the owner, so I did go in and Tony was there, and the moment I mentioned the bed breaking, his entire attitude changed. He became defensive, rude, and completely unprofessional. Instead of taking accountability, he tried to blame me and say I "built it wrong," which is ridiculous. I wasn't the one who built it, my father was and he even told me that the bed frame looks really flimsy and low quality. The frame was assembled correctly it's just extremely cheap and poorly made. What's even worse is that the "30-day return policy" he sold me on magically turned into a "30-day warranty for parts." That was NEVER explained upfront. That's misleading at best. His solution? For me to email them the broken part so they could replace it. Meaning I'm stuck fixing a brand new, already broken bed myself. Not only that but even if they do get me the same part I'm still going to have to buy better, sturdier, and stronger parts which is going to make the price for this horrible bed frame go up even more. I should not have to put more money into a bed frame I paid $400 for. I sent the email as requested, and it has now been 12 days with absolutely no follow-up, no resolution, nothing. I would not recommend this place to anyone. The products are cheaply made, the customer service is terrible, and the way they handle issues is unacceptable. Save your money and go somewhere that actually values honesty and quality.

Photos
Clayton Furniture - (check with us for availability!)

(check with us for availability!)

Clayton Furniture - Variety of Bunk Beds

Variety of Bunk Beds

Clayton Furniture - Dinettes

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Dinettes

Target - deptstores - Updated October 2026

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