Best shop ever!! I go hear nearly everyday. Plusses: Accross from Bart, Clean Store, Freshly remodeled modern store, clean bathrooms( for now), Cheap clothes, Really nice styled clothings at really good prices, doubles as a market to buy some groceries. Food court to go to when hungry, a cafe for caffine, Though I don't like Starbucks that much because its too sweet!!, Lots of registers. Cons: Sewer is starting to smell again even after their remodel (Location, at the side walk walking up to the Walnut Creek Bart), Too many shoppers here and there are not alot of cashiers on duty. They don't take your passport pictures, Floors shakes alot, at first I thought it was an earthquake. Limited Mens Shoe selections, Food at the Food court tends to not be freshly hot since it only sits on a warmer. Yeah I love this store!! I shop for clothes, and almost everything else I need Its so convienent that I can just hop on bart to get here, and not worry about parking at the store. read more

OK , generally Target is good. I can get in and out without any trouble. But, from time to time, things are not great. One example, this morning at the check out. The line I was in was moving ok but, after they turned the light out with me in the line. The speed of service can to a slow dreading pace. I am generally forgive w/ customer service but, I can only say this is that in this case. The service was bad.... read more

This review is only for the Pizza Hut inside of Target. ...the services was... godawful. I was treated more like an annoyance than like a customer, and the gentleman really didn't even seem like he wanted to be there. My advice? If you don't want to be there? *Don't*. You make your company look bad. Bad service will KILL your business dead -- it's why you're getting a single star. Other than that? It's pizza hut pizza. Show me a pizza hut that deviates from the norm, and I'll find a franchise manager that's branching out beyond the basics. read more

On Sunday before Thanksgiving, store was dangerously over-crowded. I could not maintain a six foot distance from other shoppers. Everyone wore masks but if the air were contaminated, hundreds of us were exposed.  I should have turned around and left immediately. My mistake. read more

Tried to shop here on a Sunday. Big mistake! Absolutely no parking because of Farmers Market shoppers! That's what the free city parking is for. I'm surprised Target allows them to use their parking. Guess will just have to shop at Pleasant Hill Target. read more

They have everything from beauty stuff for me, clothes/toys for my grandkids, great home decor and even great cooking supplies! Easy place to even get a selection of easy food options too read more

Target is always my cavalry rescuing me from whatever pickle I've got my self into. Need snacks for the kids? Target. Need that last minute card or gift that I put off until the 23rd hour? Target. Going on a trip and need travel size toiletry items? Target. The Walnut Creek store has plenty of parking and seems to always have enough check-out lines open. Thanks Target! read more

I have been trying to call electronics for the last hour. The first time I tried someone kept picking up the phone pressing two buttons and then it will ring again. They did that a few time and then hung up on me. Now when I call they pick up and hang up. I will not be buying the remainder of my Christmas electronics here. Hint (Best Buy is cheaper anyways.) read more

I'm sitting here wondering why a store would offer a drive up order pickup option if they are so understaffed. I've been sitting here for 30 minutes and have not received my order. This target location will be losing my business. read more

This review is for Lorenzo. He's a Sales Associate in the Tech Dept. Lorenzo is an EXCELLENT employee who went above and beyond trying to help me find an item. I had asked another employee about the item and that employee walked over to the empty shelf and said sorry looks like we are sold out. Lorenzo overheard our conversation and asked if he could help. He checked his inventory scanner and said it looked like the item was in the stock room. Lorenzo went to the stock room and found an entire case of the item I was looking for. I really appreciated Lorenzo taking the time to double check the inventory. I wish more employee's would have the same work ethic as Lorenzo. As I was leaving the store I stopped at Guest Services and spoke to Kimberly the store manager and put a good word in for Lorenzo. I hope he gets the acknowledgement he deserves. He's a GREAT employee. Thanks again Lorenzo - you totally made my day!! read more

The exchange and returns section weren't helpful at all. I happened to get my nephew a faulty switch that wouldn't turn back on after his first use. so i went in just to do an exchange hoping if they didn't have one they would at least place an order seeing that I'm still in the 30 day window. instead I'm told that I should drive around and find a target with one even after I told her that no target within 100 miles in our area has one she tells me well I guess you just have to keep looking. I'm not one for reviews but that's just not right I told her I have until the 25th and then i cant return it and she just shrugs like its not her problem. I understand everything in the world is crazy right now but pretty much being told figure it out yourself is really messed up i got no help whatsoever. I even contacted customer service the night before and was told to go in store just for someone in store to tell me they cant help me. there's no reason to give someone the run around for no real reason she didn't even want to help me look for other stores because she knew when I told her no one in 100 miles has stock that i was already screwed but that's just bad on the company. the only thing she left me with was that I should just order another one online which means i have to spend another $300 plus shipping and to figure out what to do with the broken one I have now read more

This review is for a lovely cashier by the name of Nilaja . It was a very busy weekday of shopping and she was extremely friendly even with long lines building up . read more

I have been to 5 Stores today looking for a three-in-one jacket. It is meant for Winter but you can separate it into 2 pieces a raincoat and a warm fleece. I want to all the places you would think they would have it big 5 sporting goods Ross and a couple other places. I came in here and the lady who helped me did the best she could but it wasn't her department. She got Jennifer "Jenni" to come and help me. Jenny was amazing she had a great personality and a great disposition. She took me over to another section that also had jackets but they were.... all not what I was looking for. Once we got done looking she mentioned that there was some inventory that hadn't even been put out yet that was for skiing. I said that is most likely what I'm looking for can I take a look at what you have. So she brought me to the back corner of the store went into the back of the store and brought out 3 jackets. One of which was exactly what I was looking for And at less than $100 it was a great savings as well. I want to give a shout out to Jenni and her awesome customer service and her quick thinking on her feet. read more

I find that they run out of the things listed on sale fast. I wanted a file they had in the ad and only was place for one or two on the floor. Same with a lamp. Also, if you pay full price for something, watch for it going on sale and go back and get the difference. This has happened to me several times. read more

The target stores in general are always promising to me, weather you are looking for a birthday gift or the newest smartphone, target pretty much has it all! They have wide selections of many different items from a large variety of brands. A problem I have with target is not the products but the people who work there. Time after time the person who checks us out is sad and gloomy. Sometimes we do have very kind people who check is out and those are the people who are probably going to be premoted and are more successful in general. I particularly like the decor that they sell and if I needed to furnish my first home, I would go to target. They also have some really cute and comfy bedding! Also the women's clothing has lots of good basics and they have lots of good swimsuits in the summer. And they also have a good makeup selection. The target in Walnut Creek is better layed out than some of the other locations and the parking is quite good. They have underground parking and normal parking as well. During the holidays I was quite surprised that they were not to crazy on the morning of Christmas Eve day, but later in the day it can get quite hectic there. The return system is good, you just need to make sure the tags are still on and they will charge a target giftcard with the money back. read more

Love this Target - self checkout, express checkout, and multiple cashiers; AND police on premises :) 10% off today - woo hoo! read more

This store has a great staff! My friend had an issue with an item missing a tag and Sharon helped out immensely. She's a real one.

I used to like this location but Seems they are always out of stock in what I come in here for, just random things. So I hardly ever shop at this location anymore because they never have what I come in for. read more

This Target does not fit with the area. The carts are old and outdated and half of them don't work. The store is messy, particularly the women's clearance section. It's a disaster. The Pleasant Hill Target is nicer, the carts are newer and work well, the store is cleaner and the women's clearance is organized by size. Go to the PH Target for a way better experience! read more

On December 24 I bought some gift cards but before I did I check the website to make sure there are returnable, According to their website all gift cards are returnable if you have the original receipt which I did. On the 26th December I tried to return them. Then I was told they do not take returns on gift cards . I showed them their own website saying that they do take returns if the package is an open and you have the original receipt. But they still said no. I called customer service they called the store and they still refuse to return them. Luckily I was transferred to another department which they called around and found that the Emeryville target returns gift cards I'm really disappointed in the customer service at Walnut Creek you would think they would disclose that they are not returnable. Apparently the corporate philosophy doesn't apply to other stores. They should disclose that on their website though. I'm a very disappointing customer. read more

I just left the store and was shocked at how bad the employees were here. I had one cut me off in a hurry to I presume the break room. It was rude but I'm young and can slow down or speed up quickly to avoid a collision. After this I witnessed two different occasions of employees doing the same to elderly shoppers with carts. This behavior is unacceptable especially from employees! read more

Needed last minute baby gifts and decided to stop by and found a great selection for a very decent price. Lots of things in clearance that were good for the price that I paid for them. Everything was very well organized as well. Found everything I needed in perfect time and got going and made it on time. read more

I used to love Target. I hate the new remodel. Inefficient confusing non-aisles make shopping, particularly with kids, ridiculous. The loud music is obnoxious (I like MY music loud, not your music loud). And then today, stopped by the unnecessarily enlarged Starbucks and ordered a coffee and a spinach wrap. Well it came out looking like a burnt hard flat bread thing. I took it back and was met by such attitude. Lots of excuses as to why it was the way it was "Came unrolled while cooking", "They crisp up while cooking" blah blah blah. This was inedible... just make me a new one that looks something like the one I ordered without making me feel like a nuisance. Clearly someone was having a bad day at Target... I guess I would too if I had to work at the WC location. read more

This particular Target is the best! Shelves and racks are always filled. Kudos to the management team and staff at this store.

I moved here 18 months ago and this has been my go to Target. I've had great experiences in store, but not with Red Card...but that doesn't represent store. I've learned whose line to go in(as I work and have to shop on the weekend)! Today I picked wrong. The young mans line I picked was obviously so new and it was 3:00 PM on Saturday. What company would do that to a new employee. The patroon in front of me was telling him how to do his job (scanning coupons), while at the kiosk next door there was an altercation between patrons! I was distracted, annoyed, and scared. Can't even imagine how he felt? When it came to me , he remained ok, but I had to bag my own items and I brought my own bags! Not the target experience I'm used to! Not sure I'll be back to your sure store and will share my story! read more

Best Target I've ever been to. Benjamin the manager is an absolute delight. Will come back here every time now.

Rolando made my trip to target feel like I was a thief. Demanding to see my receipt as I was leaving. Despite no one around me being asked to show theirs. Never been asked at target for that before. I guess I'll skip target and shop elsewhere. read more

I like that I was able to park close to the entrance and that everything was pretty easy to find even though I don't frequent this Target.

The store itself is OK, BUT if you ever have to return anything they will make it as difficult as possible, even though they say "easy returns." . My husband struggled to take back a still-unopened TV stand box (very heavy). He had all of the paperwork. Piece of cake--right? NO. They had to have the actual credit card despite all of the relevant paperwork with the information. I was my card and I wasn't with him. His choices were to drag it all back home again and get my card and go back again OR take a steep cut off what we paid in store credit. Will not be shopping there much again. read more

The store has everything, but for some reason everything costs 5 percent more here as well as in San Ramon. Nobody knows why. I notice things like this, and it makes me angry as things like this only happen in Scamifornia. read more

I wish I could score this lower. I've never seen a store that wanted to make returning an item as difficult as they could make it. Having receipts for a defective item bought 2 weeks ago and having to deal with terrible attitudes from the employees who actually suggested returning the item versus just exchanging it which was my request. Forget customer service for this store, I highly suggest retaining associates on what good customer service looks like. read more

This is one of my favorite targets in the 925. There's underground parking, but beware of the cars from Rossmoor. They've got bar codes on the windows, and a lot of them can't drive really well. There's no Starbucks in this Tar-jay. Boooooo...... But there is a little pizza hut snacky place. This store is always clean and there's never a long wait at checkout - can they teach other store how to do this? read more

My favorite Target location of all the Targets that I have been to, and I have been to many. My wife LOVES target and when I say LOVES, I mean she comes at least once a week, and when I say at least once a week I mean usually twice a week. When we have nothing to do, we just come here to walk around. This Target is very easy to navigate. It carries everything you can think of including its new grocery section. It is always clean, organized and spacious too. There is a underground parking lot as well, good for rainy days. read more

This is for their refund policy and customer service. Note, that their return policy is set at corporate and no matter what the manager may want, they cannot get approval from their central "customer service" call center. BTW, I have easily spent over two thousand dollars each year at target for the past 10 years. Note I have HAD no problems / issues with their return policy in the past. In fact, the standard 90 day return policy "seemed" fairly reasonable. What they Don't tell you, is that ANY of their electronic items (games, cds, head phones, tablets, TVs etc) must be returned within 30days (unopened and original pacakaging). Their is a sign at the front of the store customer service area that the 90 day return policy is for "most items"...and another sign saying we "guarentee we will ATTEMPT to provide a refund or store credit for any item returned in original condition and with receipt) This 90 day policy in itself is not so bad BUT no where at the electronics counter where I purcashed a $400 ipad 2 for a XMAS present for my wife does it say the 90 day policy is not for electronics. No one informed me of this policy when I brought it at the counter either. So I was shocked when I went back to UPGRADE (turn in the ipad 2 unopened still shrink wrapped box) to a $600 ipad 4 within the 90- day timeframe I am accustomed to and their signage indicates, that electronics (even if, like the I pad I ATTEMPTED to return) was in ORIGINAL box unopen and still being sold by the store at the same price purchased) could NOT BE returned. Remember, I was actually TRYING to pay more to get a higher end model at a higher price!! SO no interest in upselling or taking care of the customer. The electronics manager being symathetic tried to bypass the system policy, the customer service store manager being sympathetic tried to bypass the policy. The manager even called the corporate customer service center to attempt to get approval...ALL failed. All the store managers said that EVERY time they call for approval on any exception, they get rejected. I Their canned answer was that the return policy is on the receipt ("most items"). I did fail to look at the original receipt, but the "gift receipt" did not indicate that electronics was excluded from the 90 day policy. Perhaps I am being unreasonable by the liberal policies of REI, Costco and Home Depot...or high end stores like Tommy Bahamas and Nordstroms. But California law says that refund policies must be clearly displayed AND if a segment of products (like electronics) is excluded, THAT must be clearly stated. Target is not following (at least in any good faith manner) CA consumer law and in my opinion is being less than honest in communicating their policy for items that actually cost the most. And they definitly are NOT interested in customer service geared toward repeat business. Its a shame that store managers have no ability to serve their customers directly and a business process is established that makes a 100% NO to customers performed by some call agent at a call center that the customer does not even speak with. Target has lost a loyal customer and any recommendations for their business. read more

Target has always been the first for me to go for to buy any Toys or home goods for my kids. Strange that currently they are out of stock on a lot of Board games. Needed to order online and get them delivered. read more

I was sexually harassed by three employees this morning at this Target. The whole experience was extremely uncomfortable and after the fact I decided to cut my shopping trip short. I was shopping in the beauty department when three of the employees walked by me. I heard one of them say "Damn, she has a bubble butt", they then circled back around me, staring me down and continued to make comments about my figure to each other. I rushed away from them because I felt extremely uncomfortable. However, they followed me down the next few isles to the food section. It was here that I turned around and gave them a dirty look. They started laughing at me and continued to make nasty comments. When they finally left me alone I grabbed an employee nearby and asked to speak to a manager. He told me he was a manager and he would talk to the guys who were harassing me and notify HR. I decided to cut my trip short and leave the store. After making my purchase, I asked guest services if there was another manager available that I could notify. I wanted to follow up just in case the first manager I talked to had dropped the ball. Guest services radioed a manager, she approached within seconds but walked right past me and started chatting it up with another employee. I waited nearly five minutes before she turned around to address my issue. When I explained the situation she said, "Oh those are night crew workers, they are seasonal, they will be out of here soon anyways." I heard no apology, no assurance that action would be taken. Just a "Oh you won't be seeing them here soon anyways." I followed up and told her "I made a $90 purchase today, it would have been a lot more had I not been sexually harassed during my shopping trip."I ended up returning everything I bought. I will never shop at Target again after what happened today and will put forth effort to ensure those I know avoid these stores. read more

ahhh long gone are the simpler days, when exciting saturday night plans involved cruising the aisles of tar-jay. the ONLY place in the 925 to go for household supplies, workout gear, and other random stuff. read more

Trying to find a parking spot at this place is always a night mare! I came here one night to purchase a cell phone charging pad as a gift, when I asked one of the workers if he could help me, he snapped and said, "we don't sell those" in a nasty tone, Well I knew they did because I looked at them and the reason why I asked for his help was because it was in a cage that needed to unlocked by an employee. After that I said Yes you do I just need for it to be unlocked. This whole time he is texting on his phone and snapped and told me to "Just go ask some one else". I cant stand little punks like that and especially ones that are suppose to be helping you. I have only had one person who has helped me that was very helpful and polite. Everyone that works here has a very rotten attitude and acts like they are being forced to work there. If you cant handle helping customers and being polite you do not deserve to work here. Dont even bother coming here looking for help or good customer service. read more

Today was my first time in this Target and I am very disappointed. I specifically came to this Walnut Creek store to pick up an online order that was only available in this store. I received my online confirmation that I could come get it so I packed up my newborn and drove the 20 minutes. When I got to the customer service counter the employee went to grab my shampoo that I ordered from the back, when she returned it was a completely different shampoo. She kept telling me it was what I ordered... It was not what I ordered. What was available on the Target website was not the same thing they were selling in the store. It was the same manufacture but completely wrong product. So basically I drove there for nothing. I now know better than to waste my time. read more

This is the only Target that I've frequented that has NEVER had vomit on the floor in the bathroom. And for that it receives five stars.