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    Target Optical

    3.4 (29 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 weeks ago

    Services - Target Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Target Optical Optometrists Photos

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    Recommended Reviews - Target Optical

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    Reviews With Photos

    Can you please answer the phones?
    Deeana M.

    Called and called & no answer, to notify them that I was being held up elsewhere.I didn't want the office to lose money. My first time trying out this location,unsure what the office situation/ set-up would be compared to the cerritos location during this pandemic. Not knowing what to do, I rushed from Torrance to Lakewood. Issue (s) is that not only did they not answer the phone but they were NOT accommodating what so ever & bad customer service. Got there & the ladies were NOT the nicest. Hey! I'm not the enemy here, I am just trying to get some contacts & glasses for my very high prescription! Lady was snarky AF, a heavier set woman with a dark complexion/Hispanic. I didn't catch her name. Don't give an "if" option, just tell me I'm inconveniencing every body there. If I didn't want to be seen then WHY WOULD I EVEN WASTE MY TIME IN WAITING. Waited for 1 hour and a half just to be told to reschedule. Not very good customer service. I'll just go back to the Cerritos location.

    Should had realize it says polycarbonate and that it was a plastic. Also see what they charge my insurance. It was 67.40 more.

    Shocking that I was scammed at a Target of all places. 1. Dishonest Staff. 2. No Full Cost Breakdown of Glasses at Time of Purchase. When you buy your frames, you get the breakdown after you receive glasses you already bought. Instead, at the time of purchase, they give you one total cost that they charge you. This ALLOWS the sales associate to do all kinds of hidden add-ons and give you half truths or just no information at all. See "My Experience" for details. 3. Deceptive Sales & Pressure Tactics. If you have the bravery to ask if there is any way to make the price lower, then they will tell you what the price is. You then pressure them then suddenly it is revealed that there are indeed cheaper lenses but they are terrible and you should never get them. 4. Do not tell you when your glasses arrive. Target Optical feels like a separate entity then the Target Store in all possible ways. You have to call them because they don't tell you. 5. Eyeglasses make me dizzy and nausea. I am told this is a normal part of the process and other places adjust it for you. When I went to get my glasses and put them on, I asked if anything could be adjusted and the sales associate said, "the prescription is the prescription." After I got my glasses and looked at the website for the particular frames, I realized I was lied to 5 times during the in person sales process. My Experience: (if you care or if you want to figure out if you were lied too) The sales person made a good suggestion for a frame time. I felt like I could trust this person and on the surface she seemed very helpful and polite. After I choose my frames the female sales associate with glasses, dark hair and a bit of skill will do a verbal consultation to ask you questions and "figure out" the price of the glasses. "How do you use your glasses? Oh, in front of a computer, you need blue light blocking lenses." (Never told me that it cost extra! I did not notice at that moment what she did until later in the transaction. Lie 1.) Then, she goes to the computer and gives you the total cost. My EyeMed plan covers the entire amount for the frames (up to $150 but I got $127 frames) but does not cover the lenses but gives discounts. It was around $200+ for some lenses only. The cost is not broken down AT ALL (which is a HUGE RED FLAG btw). She gave me no information except a paper with a total sum. Then when inquiring about the cost some of the "truth" comes out. (She is still partially lying and successfully deceived me.) I asked her if there was any way prices for lenses could be cheaper. I asked her if the blue light blocking cost extra. Then, she revealed it did and was doing math with a pen on that total cost and that it was only around $45. She said that Target only had "cheap plastic lenses" and glass lenses. The plastic lenses were not glass, really bad and cheap because those lenses were really bad. That I would regret buying them. (Lie 2. On the website, all lenses for my frame were plastic. The lenses recommended for prescription were the cheaper plastic ones in the +2 -2 range. The polycarbonate lenses were recommended for +4 -4 over my prescriptions. Polycarbonate IS plastic). Not revealing to your customer that I had a cheaper option of lenses from the start is also deceitful and falls under lying. (Lie 3.) Lie number 4. Lied about how lens coating options work. I asked about the different lens coatings and if I could just get Anti-Scratch. She said that you cannot buy one type of lens coating. That "glass" ALL came in one coating package AUTOMATICALLY with the lenses. Total lie. On the website and later on my receipt the Anti-Reflective is separate from the other coatings. I paid $75 extra for a specific Anti-Reflective. Others might say, why did you not just walk away from this deal? My EyeMed $150 frame credit ended at the end of the year and I went the last day. I had full faith in the Target brand, which I always had good experiences with. This was the LAST place I thought this would happen to me. Never expected to be lied to at least 4 times. With a 90 day return policy, I am going to return the glasses. This means I take the loss of $150 credit from my insurance. Since I don't have insurance anymore, it's a real hit for me. Writing this review was hard because I felt ashamed. Writing all the details, I feel like reliving a trauma. Still, I feel strongly that I should not support businesses or people that lie and take advantage of others. As ashamed as I feel, I need to speak out so people don't get taken advantage of. Be careful out there.

    Viviana F.

    Best experience ever! I have been wearing glasses since elementary school so I have experience with different optometrists and assistants. Dr. Alice Pang was so sweet and professional. She was able to explain to me everything regarding my vision in ways that I could understand and also went the extra step to email me images of my eye. Liza was also extremely nice and helpful when it came to choosing my glasses. I tend to be indecisive, but she was so patient and was able to be honest enough to tell me if a pair looked bad on my face shape. I finally went with the Ray Bans pictured here. I also ordered some Armani Exchange sunglasses at a great price. I just have to say that in all, they are very great and I would definitely recommend. They know how to treat patients.

    Lissette S.

    ADRIANA needs to turn her attitude around or leave your position if you don't like your job! I have visited this target 3 times now. My first experience was great. I went in to browse at their frames since I had never made an eyeglass purchase with Target Optical. I was created nicely by Adriana which I guess was the only time she was in a good mood. She helped me choose some frames and broke down the price for me and I also ended up buying a pair of sunglasses. She made the experience so fun and easy. The second time I visited was 90 days later to return my sunglasses on the last return day. I found my self to only use them 3-5 times during that summer of 2018. So I figured let me return them because I don't use them as much as I thought I would. She had such an attitude when I was returning them. I'm sure she works on commission which sucks that she's going to get hit for that but I didn't like them. I also work in sales and that was no way to handle the situation. I was disappointed to have her treat me like that after she was so nice and sweet the first time I met her. My third visit, she was even worse. I went in to get a quote for my mom. I walked towards Adriana because I remembered her and I thought I'd give her another shot. To hell with that!!! She had the bitchiest attitude, girl you work commission turn your damn attitude around ! I kept it cool because I was with my mom, but she talked to me so rudely and bothered that I was there trying to buy from her shop. Target optical please let this girl go. She's not good for business and isn't helping you close deals. Buying eyeglasses is a process that comes with lots of questions so don't talk down to people for wanting a quote or wanting to know what they're paying for . I wear glasses and I know they are expensive and still like to price around before buying. Which is what my mom wanted to do. Sadly I won't be coming here. I regret telling friends to visit this location because Adriana doesn't know what customer service is.

    New glasses... well replacement because they broke.
    Cody B.

    So this is my 3rd review on this target optical, and each review got better. *i cant comment on any upsales as i went all out on my glasses anyways lol* I can honestly say the last two times i went in, i had no issues and a pleasent experience. I really never wanted to give them another chance after what happened the first time around (see previous reviews) but my glasses broke and under the protection plan/warranty so I had too. So upon picking up my glasses from the same employee I dropped them off too (I think the manager tbh) I got them quickly, was asked if everything felt good (nose pads and glasses arms wise) so she would adjust them to my liking, but everything was perfect. I think I really just got a new employee that had no clue how to adjust glasses and shouldn't of even been handling glasses.

    My new Frames that I picked up Today

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    9 years ago

    Girl was super rude, I was asking her a question and she said she didn't know. She told me I had to come back on a day the Dr was there.

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    8 years ago

    Adriana was so helpful in changing the lenses on my scratched glasses. Great customer service, cant thank her enough!

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    Ask the Community - Target Optical

    Can I make an appointment for glasses and contacts?

    Yes. I made my appointment online and booked for eyeglasses and contacts. When I went into my appointment, they asked again what I wanted done.

    View All 2 Questions

    Review Highlights - Target Optical

    When that was done, I sat down with Liza to pick out my frames and it took a while because I'm very picky.

    Mentioned in 5 reviews

    Read more highlights

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    Gottlieb Optometry - The lucky ones

    Gottlieb Optometry

    3.8(208 reviews)
    1.9 mi

    I have been going to the practice for a few years now and always had pretty positive experiences…read morewith the staff overall. Whether it's the doctors themselves or the people behind the desks, scheduling appointments and answering any questions I had, everyone has been helpful. I recently came in to get a second pair of glasses and although I did not have insurance that covered vision, they were very accommodating to work with me to get a pair, regardless. They also had a special that made getting a new pair of glasses that included a frame and lenses, very affordable. Janelle was the main person who worked with me on getting the second pair and was very friendly and accommodating. She was helpful in me narrowing down options for my second pair. I'm very thankful for her providing what I needed on my recent apt in a friendly and kind manner!

    I had a similar experience as another user that goes by the name of Angel D (12.20.25)…read more I've been coming here for years to get contacts and sometimes glasses. My most recent experience was the worst and why they're losing me as a customer. I no longer wanted daily contacts and ended up switching to the weekly ones after trying out the Acuvue Oasys (2 week lenses). I asked if they had another Acuvue lense since I used to use those before I switched to my Daily ones a few years ago but apparently they only have Acuvue Oasys for 2 week lenses. My eyes were killing me using those after only a few days which is why I tried out the weekly ones. Not having more that ONE brand for 2 week lense makes zero sense to me. How do you not have multiple products for clients when it comes to contact lenses, but you have hundreds of glasses. Makes me think they get a cut from Acuvue which is why they push it on you. I never thought about this before because I never asked to switch. I ended up ordering the weekly lenses but received the daily ones instead. I even asked the lady who took my order if these were the weekly ones and she said yes. So im not getting a rebate since ive used the dailies before and even though i love the dailies I wanted to save some money by going with the week lenses and got the wrong order instead. I attached a picture below. The main reason I'm leaving as a customer. I also wanted to get my glasses but I ONLY wanted new frames since my lenses were fine. My dogs had chewed up the frames pretty bad and I figured it was time to switch them up. I asked Chris if i could order the same frames and just pop out lenses and put them in the new frames and he said they couldn't do that because of some bs excuse. I can't recall exactly what was said since this was weeks ago. What he did say was that i could get NEW frames elsewhere and come here to get NEW lenses If I wanted to go that route. I ended up calling another optometry place and they said they could do it if its the same frames. I was about to go there but they werent in my network so i would have to pay more with them. I ended writing a review for them since they were very nice over the phone and very informative (feel free to look it up on my recent reviews). I did call Gottlieb once again hoping to speak to someone other than Chris to see if the info provided by Chris was accurate, but they put me through Chris and he said once again that we had this conversation already and I cant just pop in the old lense and put them in new frames. Afterwards, I ended up ordering the same RayBan frames but in different colors through RayBan and picked them up at LensCrafters. I had them pop in the new lenses, but they had one of the lenses popping out more than the other side which made me dizzy. I ended going to Gottlieb again to see if they could fix the lense for me since I've been a client for years. The lady at the front desk helped me and I had to repeat what the problem was 3 times before she brought Chris over. " I got contacts with you guys, but I got my frames elsewhere. They popped in the new lenses but it doesn't feel right, so can you please help me adjust the lense. ". Chris then asked when I bought the original glasses and I said 3-4 years ago and he questioned who did the lenses because it doesn't look like these will fit and I said "You guys did it. They're the same frames but a different color". He then said "ok, were going to get to the bottom of this and get some answers". Felt like he didn't believe me when he said that line. A simple search of my purchases with them could've provided evidence. Chris then took the glasses and got help from someone to have them fit correctly and the glasses were perfect once again. The end result turned out great for me but the process to get there was horrific. I was stuck on one brand of contacts and i don't like that I was lied to multiple times about popping in old lenses with new frames. The worst part of it all ....someone else has experienced this and I'm wondering how many others are being lied to. Get yourself a good optometrist just like you would a good trustworthy mechanic. These are all businesses and they're all trying to make a buck, but the ones that have YOUR best interest will have you as repeat customers and that's how they will make their buck instead of up selling their clients on things they don't need/want.

    Photos
    Gottlieb Optometry
    Gottlieb Optometry - The broken glasses are on top and on the bottom the old frames with the new lenses from the broken frames.

    The broken glasses are on top and on the bottom the old frames with the new lenses from the broken frames.

    Gottlieb Optometry - I brought two pairs of glasses over the last two years, I recently got a second pair - the process took surprisingly took about a day.

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    I brought two pairs of glasses over the last two years, I recently got a second pair - the process took surprisingly took about a day.

    Target Optical - optometrists - Updated May 2026

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