I've been coming here for nearly a decade. It's convenient, they speak Mandarin Chinese, and they've been taking my insurance. They do have quite an extensive glasses selection but they always seem too heavy for my nose bridge and prescription. But, it's not their issue after all. They're also really good with phone calls when you have an upcoming appointment or prescription ready. read more

Precision Vision Optometry - Optometrists Near Me - Artesia, California

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Easy to call and make appointments. Staff is helpful and optometrists are kind + knowledgeable. I tried going to other optometrists, and wasted lots of time and money (I couldn't see well with the prescription glasses prescribed and couldn't drive/read screens, even after getting my prescription + glasses redone). After poor experiences at other clinics, this is the only place I will go to get my eyes checked out and obtain contacts. read more

They insisted that they won't let me purchase soft contact lenses with my old prescription as it is expired. I asked if I can get a copy of my records, they said they need a doctor's signature for release. She only comes in on Thursdays. And today is Monday. I am currently driving with one contact lens. I wear RGP hard lenses. read more

Been coming here for a long time. Last year they told me I was eligible for contacts by my insurance so I did the contact eye exam. After that, they told me they read it wrong and my insurance didn't cover contacts until this year. I had to pay for them out of pocket. Then, I called yesterday to make an appointment. They checked my insurance and told me I was eligible already for my next eye exam so I was scheduled to go in. When I went in, I was told they messed up and I was not eligible her until later this month. Waste of time! With so many optometrist out there, time to find a good one! read more

I wish Yelp allow me to give zero star for this location. First of all, the front staff is not polite or helpful. If you ask them questions, they either ignored you or asked someone else that's not very helpful to help you. Secondly, Dr. Chen is rude and impatience as a medical provider. My dad is hard of hearing but he can understand what others saying if they speak slowly. Dr. Chen assumed my dad doesn't understand her and called out for interpretation immediately. I have never seen a provider this impatience. Next, the customer service here is just wrong and terrible. They called us when the glasses were ready and left a voicemail without indicating the name of the patient. When I called back, the glasses were actually not ready. Even better, when picked up the eyeglasses, the staff was planning to send my parents away by just giving them the glasses without trying or fitting. I have never seen an optometry place act like this. Lastly, if you bring your own frame to the store. Good luck! They won't treat you with respect. I won't recommend my family, my friends or patients to this store for optometry needs. read more

Yeseni is a great worker! She was very accommodating and explained my insurance thoroughly. Cannot wait to see how my glasses turn out!

Avoid buying glasses here--total scam! Two months ago, I bought a pair of glasses for $550 at this store. I used the exact same prescription I had two years ago, with the same High Index 1.60 lenses. The size of the new glasses was almost identical to my old pair, so I expected the thickness of the lenses to be similar as well. However, the new glasses are noticeably much thicker. I returned to the store, and the manager, Paul, agreed that I could switch to a smaller frame, which might make the lenses thinner. I agreed and chose a different frame. Paul also told me that they would reserve the second frame for me and order a third frame in the same shape but a different color so I could compare and choose. I really appreciated his help at that point. I called the store every week to check if the third frame had arrived, but each time I was told, "No." Finally, five weeks later, the third frame arrived, and I went to the store. Here's where things went wrong: The second frame they had reserved for me was gone. It seemed like they had sold it or misplaced it. So now, I only had the third frame to look at, with nothing to compare it to. I asked what the next steps were, and the staff didn't seem to know. No one offered a solution--they gave me an answer like "It is what it is." At this point, I had paid $550 and had nothing to show for it--not even an answer or a solution. Paul wasn't at the store today, so I asked the staff to have him call me back. 4 hours passed, and still no response. I'm at a loss for what to do. I feel like I've been scammed out of $550. read more

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I first came here for convenience & now regret my choice. My experience is the place is extremely expensive & driven by $$$, not patient care/support. I've worn glasses/contacts my whole life and have seen many optometrists. Overall, I think the quality of work is ok. They have modern machines and seem to have a clean lab & good testing facilities. The eyeglasses prices were extremely high, easily 1.5-2x more compared to most competitors & they only allow one yr for eye glass script, while many allow 2 yrs Which of course forces you back into their store to buy another pair of their super expensive glasses sooner than most need. They have zero flexibility to allow for special situations& while I get it, there are some good reasons for reasonable guidelines on renewing glasses/scripts, The lack of willingness to work with me was undoubtedly driven by greed& getting me to pay a lot $$$. to them instead of helping me get through a short time period of a month that I'm dealing with to get a procedure and a new prescription lined up It's totally unnecessary and instead of securing a customer for life I'm writing a negative review Bottom line is when you walk in here , hold on to your wallet the are overly driven by profit and much less concerned with helping their patients There's plenty of better options out there. I recommend Shop around. read more

Dr Mimi is the best doc!! She is smart, analytical and very structured with her approach..She immediately understood my vision and provided me with the best explanation of the situation with my vision. She is the best!! read more

Dr Chen is very thorough and attentive to patients. All the equipments is of high quality.

Amazing staff! Very attentive and thorough. From checking your insurance to picking out glasses, they take very good care of you from start to finish. I've been coming here for the last few years and it seems like the selection of frames they offer have been getting better! They have a wide range of standard as well as luxury/designer frames. Every optometrist I saw was very kind and compassionate. Highly recommend this place! read more

Dr. Teresa Ung provided an exceptional eye exam experience that truly exceeded my expectations. Her care and attention to detail were evident from the moment I walked in. She asked all the right questions to understand my needs and concerns, ensuring a thorough examination. Her expertise in recommending the best contact options for me was invaluable. I left feeling confident in her care and grateful for her dedication to providing top-notch service. Dr. Ung truly deserves five stars for her outstanding professionalism and genuine concern for her patients' well-being. The front desk employees are fantastic as well. One thing that could improve would be the appointment system. They need to get it synchronized to what is being done online. read more

I've been coming here for many years. I've gone through several pairs of glasses, different types of contact lenses and troubleshooting my-once-dry-eyes with them, they prepped me and recommended my LASIK clinic and doctor, I did my post-op appointments with them. My children come here now and I have always had a great experience. They are open 7 days a week. Super rare and very convenient for my busy family. They have a huge selection of lenses. All of the doctors I've seen are professional, efficient, and attentive. Come to Precision Vision!! read more

Horrible at communicating/customer service. Came in on Sunday to set an appointment. Told them I needed to get my glasses in two weeks went over dates and they said they if I booked Wednesday at 9am it's possible to get it in 7-9 days. Came in on Wednesday after adjusting my work hours only to find out they booked me for next Wednesday and tried to tell me it was my mistake. I mean, we went over time schedule together at the store and they said it's possible to get my glasses in 2 weeks. Wasted my time with a rude workers who blame customers on their mistakes. Not ever going here again, and their glasses selection sucks. Update: on top of this they pulled my insurance without providing me any services. I was not able to get services from another provider without having to call my insurance to dispute their unethical business practices. Wasted a whole day. read more

Very helpful and accommodating with my 2 yr old. We came with my 2 yrs old and both parents needed annuals. My child was getting tired and fussy midway but they never told us to keep him quiet or whatnot. No judging eyes either. read more

I like their service and the doctors there are very informative and knowledgeable. They have a great selection of eyeglass frames.

We spend almost 200 for this pit and My daughter almost get injury her nose this broken frame purchase . Then they want me another $ 120 for another pair of lenses that we provide out frame . I call boss but nothing get done and the service at front say " it does not make you better to shouting at her " . What kind of eye store that I have being customer for 15 years. The new service personals are not helping compared to years ago ...........o read more

Precision Vision Optometry - A broken frame glass - Optometrists Near Me - Artesia, California

I go to the place every two years to get my eyes checked. The staff and doctors are younger and pretty friendly. The only downfall to this place is parking. Since it shares a lot with busy 99 ranch and many other Asian eateries and stores, you may have to circle around a few times before getting a decent spot. The eye exam process is pretty quick using their machines. After the girls get the results, you are sent to an exam room for further testing by the doctors. They give you your numbers for lenses and then send you back into the lobby area where you choose some frames. They have a wide variety of frames and brands to choose from. This is probably why I just come to them despite of the difficulty in parking. Almost forgot, they also accept walk ins which makes it convenient. I like how they aren't pushy on the sell so it's a pleasant experience. This year I opted not to get any frames or lenses since all I was recommended was sunglasses. I will continue to come every two years for a check up. read more

I called and asked if she did eye glass repair. She wasn't able to help me but she said I could maybe call a watchmaker. She was very nice and helpful and cool even though she couldn't help me. 5 stars all the way. read more

I've been using this store for more than 20 years because they are the only one nearby me. Their service have drained down a lot after pandemic. It seems that they only hired inexperienced young girls who is lacking of training. I went to pick up my nearsighted glasses last month and found they put wrong lenses o it. Without any apology they simply asked me to go back after one week. I just stop by to order another sunglasses with prescription. The counter told me that they had a spot for me so I waited. After 20 min waits, they told me they need to reschedule me without any explanation. If they could not take me, why they had to let me wait ? I left the store and determined not to go back again. read more

The staff in the front desk are rude. Also, they don't let even paying customers use the bathroom. They claim their bathroom is out of order but it has been like that for at least 2 years. They made us go to the 99 Ranch for bathroom while we wait for the optometrist. read more

I've been coming here yearly for more than 10 years now. My optometrists have always been the best - my cataract progression stopped after the first time I came here. Team service is excellent. If you have the chance to be examined at another facility, you will immediately notice the difference. It happened when I had to go over an ophthalmologic evaluation. That experience left me wishing for the quality of service at Precision Vision. read more

Great place with amazing people.Been coming to this place for the last 22 years.They do great jobs

I've been sporadically visiting this optometrist since I was in high school. Their located in a busy shopping center so I'd suggest planning an appointment during non-peak eating hours. Nothing has really changed or improved over the years but they have been pretty consistent. Overall, a peasant optometrist visit, great selection of affordable & designer frames, and a front desk team that doesn't seem to care about guest interaction. I've been here so many times and have even referred friends over that felt the exact same way. Not sure what that's all about but everything else is pretty straight forward and standard when it comes to services rendered ;) read more

Dr. Joyce Chen is the best one. She did though eye examination. And each year, the prescription she gave always fit my vision perfectly.

Great place nice staff but they need to be a bit more welcoming it's too quiet... Have a bit of fun how some energy... you too doctors smile a bit... but good place for eye exam (SMILE) read more

Having this facility open during the weekend is a great benefit. I was able to get an appointment on short notice. Very timely response and friendly staff. read more

All the other eye doctors I have seen here besides Dr Michael Chang were patient, nice, and friendly towards me when I had any questions to ask. More than 4 years ago when I had an eye exam with Dr Michael Chang, he asked me if I had any questions after he finished conducting the eye exam for me. I simply asked what age would my eye sight stop getting worst. I was not being rude or a smart aleck in any way. In response to my question, Dr Chang sighed with annoyance and irritation and told me there is no scientific explanation. He then asked me how old I was and when I told him how old I was, he said I could get a heart attack although it was quite rare at my age. In summary, he told me that when my eye sight will stop getting worst cannot be predicted. I found Dr Chang's attitude towards me to be very bad and found it inappropriate that he made an analogy that I could get a heart attack at a young age. He could have responded to my question differently and with better tone and attitude. During that same day when I asked him a simple question about Laser eye surgery, he responded abruptly to my next question like he did not want to help me by saying that's why it is called surgery. First of all if you are dealing with personal problems in your life or are unhappy for any reason, you should not take it out on other patients. After Dr Mike Chang behaved like that towards me on that appointment, I stopped seeing him on purpose. All the other optometrists I seen after him at Precision Vision or other places were professional and friendly at all appointments. At this location, the other doctors I have seen that were professional, patient, and polite at every appointment I had with them in the past were Dr Nancy Imamoto, Geoffrey Hsu, and Joyce Chen. Also at other optometry places besides Prevision Vision Optometry, 99 percent of the optometrists I have seen in my entire life were patient, nice, and had a good attitude. read more

This Optometry is VERY MONEY oriented Always looking ways to make money from you No appreciation with customer Recently we bought glasses and snap itself while cleaning it Even still under warranty, they want to charge 15% of the frame itself with NO GUARANTEE that the manufacture of the frame will accept the repair They just want you pay for anything And making it more worse Their employee lack of training and when you have questions always have different answer read more

Dr. Amy Ngo is an excellent eye doctor and is very kind. She has good patient care and provides a thorough eye exam. Staff also gives excellent customer service. Very easy to make appointments. read more

Accepts most insurance and they don't try to upsell you. The staff is friendly and patient. Service is pretty punctual. Plenty of parking and they're open daily read more

Precision Vision Optometry - They carry COACH! - Optometrists Near Me - Artesia, California

Tldr; They have a large selection of frames and it was easy to make an appointment, but the glasses took a long time to be ready because of the lab (both times!!). Their assistant Jessica was very patient with me, but the other assistant wasn't friendly. Make sure to do the Yelp check in for free lens cloth & cleaner! Dr. Chen did my eye exam and Jessica assisted me with the initial tests and picking out my frames. The eye exam took around half an hour to complete and then picking out frames took around an hour and a half because I'm so picky. Jessica was extremely patient with me and let me know that I could totally take my time with choosing the frames, which I really appreciated. At first I was rushing because I didn't want to seem so picky and inconvenience her with trying on so many frames, but she let me know I could sit down and take my time. In all, I think I tried on around 60 different frames. Once I narrowed the frames down to six different ones, I narrowed them down further to three and Jessica went over the pricing after insurance. I settled on Tory Burch ones and she took my measurements. Pricing will depend on your insurance but I thought it was pretty reasonable for the frames. The lenses though were pricier than the frames because of the add ons (Eyezen/anti-glare). After I paid the deposit, they called me to let me know that my insurance didn't actually cover Eyezen, so I only had to pay the remaining balance. The glasses took around two weeks to be ready because they said the lab was lagging. Once my glasses were finally ready, I tried them out for a few weeks. BUT my short Asian nose made it hard to wear them. Make sure to get the "alternative fit" in order to avoid this mistake and to take a selfie to make sure you like how it looks. I had to exchange the lenses and they do charge a restock fee. The assistant helping me the second time wasn't as friendly and just seemed annoyed. This time, the glasses took 2-3 weeks to be ready because they arrived with a giant scratch and had to be sent back to the lab. Their lab needs to get their stuff together. I took the glasses back to get them tightened because they kept sliding down my nose, but they still feel loose. I ended up buying silicon ear cushions from Amazon to help keep them from sliding. read more

Felt comfortable visiting this location as they took all necessary COVID precautions. They are located in a shopping center with lots of parking and the staff was very friendly. read more

I had an infection in the eye and went to precision vision on Friday without an appointment. The staff is very friendly and professional. They took me in. Did all the tests. Dr. Joyce Chen is very good. I would not give less than 5 stars for this place. read more

I needed new contacts, so I made an appointment on a Saturday at 4:30pm at Precision Vision Optometry. I brought a referral and the office was able to fit her in as well. I did call to check before bringing her in though. The office was busier than the last time I visited, which made me happy since Dr. Michael Chang is a friend. We play tennis together, so he has more in common with the former tennis professional than just the same name. He recommended that since I play a lot of tennis that I wear sunglasses between the hours of 10am to 4pm to protect my eyes. I will start testing to see if I can play with sunglasses. Dr. Chang is a great guy, friendly, patient, and knowledgeable. The comprehensive eye exam was started with one of the friendly staff members, then completed by Dr. Michael Chang. I was happy to find out that my vision hasn't gone down hill since my last eye exam. My eyes are still -3.00. Dr. Chang could have pushed -3.25, but the difference was minute, so he recommended to stay with -3.00. With both contacts, I can see 20/15! I'm trying two different types of contacts to see which ones I like better. Once I figure that out, then I'll order my contacts through Precision Vision Optometry. The staff has grown since the last time I visited and still very friendly and helpful. I hope you give this wonderful optometry business a try. You'll like it. Cheers! read more

I chose to have my eyesight checked at this clinic, and Dr. Mimi was incredibly sweet and kind! Xiang provided exceptional assistance; she was very helpful and pleasant. She helped me fix and clean my old glasses and patiently assisted me in selecting my new glasses. Thank you! read more

NEW PATIENT ALERTTT!!!! First time here and won't be my last Friendly and nice staff, great environment filled with more glasses than I've ever seen before (RANGEEE of selection )!!!!! Walked in with anxiety, left smiling and happy thanks to a light and easy experience and N I C O L E !! Felt like I was hanging out with a friend trying out nice frames I recommend to everyone! Would give this place a 10 but yelp doesn't allow it read more

Precision vision Optometry office has the nicest and most professional staff that I've experienced in a long time. I recommend this place to everyone . read more

Friendly staff. Good service. Took all the necessary precautions for COVID-19 protection. read more

I went grocery shopping at 99 Ranch and saw Precision Vision.. I was like.. Oh my VSP will expire soon, I need to use it. I walked in asked if they accepted VSP and they said yes. I made an appt and came the next day. the staff was very friendly and knowledgeable. I went thru all the machines before I saw the optometrist. I was impressed because it seemed new and state of the art. After the optometrist examined my eyes, it was time for me to pick my glasses. One the things about this place is they do not pressure you in getting glasses you cannot afford. Usually when I go to other places, they always try to pressure me to up sell me but this places doesn't. I picked a pair of Fendi glasses. After my VSP insurance, the lens and glasses cost me $88. What a fantastic deal! Remember I made my appt on Friday... and TADA!!! they called me on Monday to let me know that the glasses were already done!!!! they are fast. This is my new fav. eye glass place.. i don't have to go to San Gabriel anymore. read more