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    Carson Vision

    4.2 (124 reviews)
    Open 9:30 am - 5:30 pm
    Updated 1 month ago

    Services - Carson Vision

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Carson Vision Photos

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    Recommended Reviews - Carson Vision

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    Reviews With Photos

    Agustin R.

    First time ever going to get my eyes looked at and they really did a great job with me and my family. The service was amazing. They knew what they were doing. They had all the technology and they really took care of us and most importantly the prices were fair. I really didn't have to come out my pocket that much since they take insurance if you're looking for a good place to get glasses, make sure you check them out their staff is very knowledgeable and friendly. .

    Calvin Klein Pink Glasses
    Ingrid S.

    The staff here is very friendly. Especially Doctor Ngyuen is amazing! Got my exam done and glasses were ready within 5 days. Very happy with how throughout everything is.

    They broke my glasses while adjusting the frames. They promised me a new pairs free of charge and will be the same as the pairs they broke
    Angela D.

    So I starting going to this place since March 2023 because it's close to my place. The optometrist Nguyen was very pleasant and attentive to my needs. I'm writing this review is for the 2 very unpleasant experiences I received the 2nd time I came to this establishment. I came back for a visit this past April because my vision seemed a little blurry, but I received a very unpleasant and upsetting experience. I came in to check my eyes and was notified that I will need a new pair of glasses due to an increased in my prescription, which I did. While waiting to finalize paperwork, I asked one of the girl employee if she can tighten my old glasses that I was using. Unfortunately, she broke the frame in the process but promised me that the store will replace a new pairs of glasses for me. I asked "are you sure?" and she said "yes". I asked "are you sure it's free because if it's not then it's ok". I asked this because I was afraid the insurance won't cover since I just got a new pairs of glasses while I didn't want to pay out of pocket. Fortunately, she reassured me that it's free because it's her fault and that I have nothing to worry about. So after finishing all the paperwork I went home. When I came back on Thursday (5/23) or Friday (5/24) to pick up my new glasses, the staff told me the replacement glasses are not ready yet. However, the new glasses's frame broke while I was driving on the freeway on my way to work. That scared me because my vision is 5.25/3.75 so I can't see clearly without my glasses and I was in the middle of the 710 freeway. I took a video and pictures after I exited the freeway then called them as soon as they opened to report the problem. I told them I can't come into the store until Tuesday since my work schedule from Saturday & Sunday was 7-7pm and Monday was Memorial holiday. Finally Tuesday came and I immediately went to the establishment to showed them the broken frame and they agreed to replace it. They also gave me my replacement glasses that their employee broke while adjusting my glasses. However, when I checked out the replacement glasses, I noticed that the replacement glasses does not have the thin lens and the anti-glare like the glasses their employee broke. When I complained, one of their employee said since I didn't do my old glasses from them, they're only responsible to replace a new frames and lens and not the cost to make the lens thin or for the anti-glare. I argued that it's their own fault since they broke my property and they need to replace it the same way as the old glasses. In addition, their girl employee that broke my glasses told me after she broke it that I will receive a new glasses like same as my old one "free of charge". However, they put in a prior authorization to my insurance to cover for the broken glasses so technically they didn't pay anything. The girl employee that refused me told me she is a professional whose cut and prepare glasses. I asked multiple times to speak to a manager but she told me she has the authority to handle my complain. I am tired of going back and forth with her so now I'm just writing this review while waiting for my glasses that has the frames broken. I have been wearing glasses for more than 30 years and this is the first time I have ever received such callous treatment from an optometrist office. I hope their "real" management read this and talk to their employees how to treat the customers respectfully. Also, if the establishment damage a person's property, they should replace it the same as the one that they damaged. I chose Carson Vision due to reading many positive reviews about the establishment comparing to many other different optometrist offices within the area. I only came here when I need a new pairs of glasses. But after this unpleasant experience, I will need to look for another optometrist office that has better customer service and does not show attitude while talking to their customer.

    Lisa B.

    Been coming here for years however the past 3 years there has been either issues with their online appt system or worse is the untimeliness of them keeping your appt. Last year I had to reschedule after waiting 20 mins with an appt on the books. My return appt was slightly better but I still had a wait. This year I waited 10 mins which was better but I also came early by 7 mins and no one touched base to say it'll be x mins more. Instead as usual, I have to ask even when I'm the only one sitting waiting. Despite preliminary exam work, mine included, patients sit in rooms waiting to be fully examined. This only trickles to the front and impacts the back for those needing vision updates. This place either needs a better appt system, another optometrist or someone to work quicker. The former two will fix the issue as I don't really want someone to rush my eye exam. Add to this a very reduced selection of frames and there's no real reason to have to go through this. I'm going to have to find a different Optometrist at this Tate. My time is valuable. There just has to be a better way.

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    1 year ago

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    4 months ago

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    10 months ago

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    2 years ago

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    1 year ago

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    11 months ago

    This is a great place to get glasses, they have a lot of options and also got a very thorough eye exam. Great staff as well.

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    6 months ago

    Staff is very kind and friendly. I liked both of my glasses and good quality lenses just as customer service.

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    1 year ago

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    1 year ago

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    2 years ago

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    William K S.

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    This place tries to add on things to your bill . Be careful . Ask what's included in your insurance . And what lense price is also covered .

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    William K S.

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    1 year ago

    Awesome services! Rowena is great! She help us with our needs! Thank you! Till next time!

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    3 years ago

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    2 years ago

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    2 years ago

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    1 year ago

    The Optometrist and her staff are very attentive and they give special care to my daughter

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    7 years ago

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    William K S.

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    3 years ago

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    William K S.

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    7 years ago

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    William K S.

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    Photo of Peety F.
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    4 years ago

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    William K S.

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    Photo of Nicie H.
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    4 years ago

    Great customer service! Convenient and great prices!!! I'm telling my friends about this place.

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    William K S.

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    2 years ago

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    3 years ago

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    4 years ago

    Love this place! Have been coming here for over 10 years and it never disappoints! Thanks a lot ladies for all your help.

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    William K S.

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    4 years ago

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    William K S.

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    3 years ago

    They were really nice. Place was clean. It's inside the mall. They have different colors & Frames

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    7 years ago

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    William K S.

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    7 years ago

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    William K S.

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    5 years ago

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    William K S.

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    3 years ago

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    William K S.

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    5 years ago

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    William K S.

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    7 years ago

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    William K S.

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    6 years ago

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    7 years ago

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    William K S.

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    5 years ago

    Dr. Nguyen is nice, the front staff are helpful, and service is prompt. Not much else to say.

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    William K S.

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    8 years ago

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    William K S.

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    Page 1 of 4

    Ask the Community - Carson Vision

    Review Highlights - Carson Vision

    Rowena has always been so kind and gracious with helping me and my mom pick out eyeglasses and sunglasses.

    Mentioned in 28 reviews

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    Chu Amy T OD

    Chu Amy T OD

    (32 reviews)

    Been coming here shortly after Covid I wanted to come…read morebefore but she was not taking in any new patients at the time so I was going somewhere else and then suddenly I got in and have been very happy since Dr Chu is very informative and easy to talk to and has a good sense humor I think Very thorough and does all sorts of tests and makes sure to get all the data needed to make the best diagnosis Service is great and it's a very chill spot and I always have a great experience here

    Gee, I really don't know how to start without making this a…read morelong drawn out review but I'll try. I met doctor Chu and her sister Suzanne between twenty five and thirty years ago. I came by to do a business license inspection and to also make sure the property was safe for them and future clients. At the time of the inspection I was not in need of eye exams or eyewear so I was just happy to meet a couple of sisters that had a community vision of something that was needed in the area. Suzanne and Amy have always been patient, caring people who have shown a great interest and concern in all their clients. At some point clients become friends who are welcomed into the business. As for as the receptionist are concerned they have all been incredibly professional and welcoming in my opinion. They have a more then adequate selection of frames from Gucci, Dolce and Cabanna, Ray Bans, Carrera etc. By chance there is a frame that they don't have in their collection, give Suzanne the maker and model number and she'll locate it. I'm big on customer service and they absolutely deliver in every aspect of customer service. I'll always keep my loyalty to them and I hope that they remain in the Carson area delivering the same quality of service that they have been for the last couple of decades. I apologize for the lengthy review and there's more to be said but that's it for now thanks for taking the time to read this and God Bless!

    Torrance Vision Center - Office

    Torrance Vision Center

    (170 reviews)

    $$

    It blows my mind that there are reviews from people who THINK they can fraudulently bad mouth you…read moreand your business! I'm glad you do take the time to respond back, because people like this really don't deserve it. However, as a former small business owner myself, dealing with people who think they can get away with lies or misinformation are despicable. Anyways, I've been totally satisfied each and every time my husband and I have been coming here, for over twenty years, including when Dr. Au took over the practice from Dr. Huey. Thank you for always being friendly, patient and informative.

    i am new to vsp and called to make an appointment for an exam for contact lens. the front desk…read morestaff were all really nice, over the phone and in person. they called prior to my appointment to give a friendly reminder. dr au and his staff were all very professional. my exam look about 30m dr au was pretty personable. recommended that i purchase pataday eye drops for my red eyes which are caused by allergies. the only thing is that i was not made aware of was the contact fitting fee, which is $60. when i called to make the appt, the gal provided my co pay amount and the allowance for contacts under my vision insurance. this is why i always opt out of vision insurance bc it costs less for me to pay out of pocket for contacts than to pay for vision insurance twice a month + copay + contact fitting fee + difference of what my insurance covers for contacts, which is about $100 more. so basically i am paying double this year. other than not disclosing the contact fitting fee..the visit was good. parking: plenty of parking.

    William K Shiomi, OD

    William K Shiomi, OD

    (12 reviews)

    Terrible place to shop and or buy glasses. Antionette doesnt know anything . I bought and paid for…read more2 pair of prescription glasses. I originally came up there with my prescription. They took my order and when I called back to ck no one answered the phone. I had to go back in person to ck on my order, they didn't even have a note in the computer with my prescription or that I had even came there previously and had asked specifically about two pairs of frames they stated they sold there. I had to start the process all over again! The optometrist (sorry forgot his name, older man, gray hair and beard) who came to help me Had had the friggn shakes!! he could not hold his hands still. He scribbled marker all over the sample glasses to make the markings to line up with my pupils for the glasses I was ordering and paying for. His writing was illegible. I didn't feel confident about the markings he made regarding my PD. I called on more than 3 occasions to ck on my glasses. No one answered the phone all three times. I left voicemails no call back. I emailed, no email or call back. I finally went up there only to find out my glasses were ready! No accountability. Antionette kept trying to defend herself "It wasn't me " OK well can you find out why or what happened? I asked to speak to a manager and or the owner. I was promised someone would call me. I NEVER received a call. After I picked up my glasses, Antionette didn't even ask if they fit well, or could I see out of them. She was ready for me to go. I called her back a few days later in the morning which she suggested if I wanted to speak to someone, to ask about my promised phone call. Once again, she got defensive as though there was nothing she could do. This was a terrible experience for spending over $500 dollars on glasses. Terrible customer service, no follow up. No accountability no professionalism No system of records regarding your medical information (i.e. prescription), BUYER BEWARE. I would not shop here. There are much more professional and better places. This Dr William K Shiomi should be ashamed to have his name assciaed with the place, Still never received a call from him or anyone else regarding my concerns.

    I went in without an appointment and my own frames. I expected pushback. What I received instead…read morewas sincere, helpful service from Rowena. I've been going there over 30 years and have NEVER been disappointed with the service they provide!

    Robert S Reiner, OD -  Carson Optometry

    Robert S Reiner, OD - Carson Optometry

    (12 reviews)

    I love love love love Dr. Robert Reiner. He's the coolest eye doc I've ever met!!!! HIGHLY recommendread more

    I made the mistake of taking my father to this location for an eye exam…read more The doctor who assisted him with the exam was not patient. He rushed my father during the exam and made him feel very uncomfortable. This resulted in 1 pair of regular glasses with a strong prescription and 1 pair of sunglasses with a strong prescription as well. My father had a second exam and this other doctor was doing the same thing. I had to ask her to slow down and allow my father to process each option. My father had to wait almost a month before actually receiving the correct prescription. Also, the staff never called to let us know his glasses were ready. I had to either show up in person or call ahead to check on the status. We're talking about 4 different pairs of glasses that I had to chase down. They charged for a full exam but didn't even dilate his eyes. Furthermore, during that same period, I took my daughter for an eye exam. Her exam was Ok but I've gone to other locations were the service is of high quality. I also had to chase down her glasses because no one called to let me know they were ready. This location is dirty. The exam room is full of junk. The carpet is dirty and they have a limited amount of chairs in the waiting area. People are standing around waiting for seats. I do not recommend this place. Do your homework and find a comfortable location. Get your moneys worth.

    Carson Vision - optometrists - Updated May 2026

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