Dr. Wake is the best! I've been with him for 31years now! Very thorough, patient, listens to you on what's going on!

Tried this small optometry office for an eye exam. The ophthalmologist that I went to for 12 years for an eye/vision exam retired so decided to try out this place... First of call when I called to make an appointment the young lady that answered was very curt and rushed. It was like being at a trivia night. When I got there the day of my appointment she stated that she didn't have any appointment scheduled at that time. I gave her my name and she stated she tried calling me to confirm the appointment and that I gave her the wrong number... so it was my fault she rushed when making my appointment and didn't reback the number to confirm she heard it correctly... which is receptionist duties 101. Waited a bit to see the OD because people walked in whike i was completing the paperwork so they were seen first. Once in the exam room the optometrist started the exam and he was thorough but he never explained what he was doing and just gave me instructions.. or never explained what each part of the exam was for which is what im use to. He did say my eyes were "pretty beat up" and I dont think I'll ever find that diagnosis in any medical book. The opthalmic machine looked old and it was sticky on my forhead asa lean my head on it. The eye paddle I was given to over my eye was also sticky. He told me not to touch my eye to it .... At no point did I see anyone cleaning or disinfecting anything with wipes. He did use a new machine to measure eye pressure that doesn't use a puff of air. After spending a long while going back and forth on the machine trying to get the correct prescription ... because the machine would blurr ... not sure what the issue was but it was frustrating and left the office with a prescription i didn't feel too confident with. Usually I get really nice frames and go all out. but ordered some inexpensive ones online to make sure the prescription worked for me. Not sure ill come back next year. read more

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Dr. Jerry is our family optometrist. He is thorough in his examination and explanation of the results. They have a particular machine that looks at the retina and helps the doctor do preventative care. The staff is also friendly. Dr. Wake has a large selection of frames. I usually look through the discontinued and discounted frames. Dr. Wake always makes himself available to make frame adjustments. He will also give you a written prescription so that you can purchase your lenses and frames elsewhere. The price is reasonable for exams. However, the cost of lenses and frames has gone up significantly. read more

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The receptionist was no help and very rude and payed little attention we asked if they have any sports glasses and they said yes and told us to look around and we couldn't find it so we asked again and they said no we dont she made us waste our time looking around they could of just said no at the start to not waste our time read more

The entire experience went well. From the exam to the Optomap test to the friendliness of Jerry Wake and the office staff, they all did well. The experience had been in November 2007. read more

Ah. Dr. Wake. I have been coming here for over 10 years I believe. Great optometrist. I would not go anywhere else. He is precise and patient. He takes his time to double check and makes you feel at ease. Decent selection of frames. They usually have my contacts in stock. My glasses have always been ready in a timely manner. Today I had a contact emergency and I was lucky enough that he took me in last minute! Thank you Dr Wake and team!!!! read more

Dr. Wake is very thorough, he's been my optometrist for well over 10 years. His staff is also very professional.

Our whole family has been coming to this office since the '70s and we remember when Dr. Wake was the "new guy". Well, he is very experienced and so gentle and kind with my senior mom. All of the staff is super nice, and we drive 45 min to get here because I always get great quality glasses here. We cannot recommend him enough! read more

Had a great visit with Dr. Wake! Instead of rushing through my appointment or trying to sell frames, he actually took the necessary time. I definitely will come back due to his impeccable thoroughness! read more

PPassion, it is a word that we talk about but a few of us really ffollow. I am so impressed with Dr. wake experience and professionalism that I am happy I found him. Even though I was late by about six minutes his staff was very nice and courteous. Dr. Wake took his time to perform a very thorough eye examination and fully explained my issues. I highly recommend this doctor and I am bring my wwife and family in the near future. Thanksss read more

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Efficient, courteous and respectful. Highly recommended. Staff is very helpful and caters to your needs.

My family and I have been patients of Dr. Wake for years. We have always been treated professionally by him and his staff and they are always warm and friendly. The frame selection is current in style and more than adequate and we have always found the right one at the right price. His office location and hours are also very convenient. read more

Dr. Wake's office is a breath of fresh air from those bright, unoriginal mall optometry chains! I have two pairs of glasses here. One was a frame and lens set and the other was lenses only. Both met my expectations and more due to the quick, friendly and expert service. As some have noted, Dr. Wake can add nosepads to plastic frames to make the glasses stay up and fit better. If you have a small nose and face, you may have issues without glasses slipping down or pushing against your eyelashes. Dr. Wake is also available for any adjustments - just check their hours since they have some days they are closed or afternoons the dr. is out. If you walk by, there is a calendar on the door that is up to date. I pay out of pocket for glasses and I am happy with the quality here. For comparison, I bought expensive designer frames at Lenscrafters and their lenses were horrible! I had them redo the lenses twice b/c they were peeling and the PD seemed off. They said they figured out that they couldn't do my rX on the thin lens I wanted, so I said fine OK, then do the standard thicker lens. But all that did was give me migraines all day. I am pretty sure they didn't have a clue what the problem was. Huge waste of serious $$$. Come here instead. Great service and you don't have to wander in the mall! Plus it is a way to support small businesses. read more

Dr. Wake and staff are extremely professional, efficient, and friendly. My eye examination is very thorough and Dr. W spends time explaining any questions that I have. The retina scan reveals more than eye diseases, it can be a preview of the issues in other parts of the body. I appreciate that part of the exam. Easy parking available, staff is excellent, Dr. Wake is excellent. I highly recommend! read more

My bf and I stumbled across this optometry on New Years Eve while walking around one of our favorite plaza close to our house. My bf needed a refill on contacts and possibly new, better looking glasses so were just browsing around seeing what kind of selections they had. Pretty large selection by the way! The lady at the desk was super friendly and helpful. She asked my bf if he wanted her to look up his insurance and see what the plan covered and she noticed that his renewal for glasses or contacts ended 12/31. She encouraged him to put in an order for contacts so it wouldn't go to waste and once the new year started, to come back and get new glasses. Perfect timing right? We quickly called my bf's old optometrist, they closed at 1, and they were kind enough to fax over his prescription. We did not feel rushed or anything, even though they too closed at 1. We will be back to pick up the contacts and choose a pair of better looking glasses very soon! read more

Highly recommend Dr wake, I've been going here for nearly 4-6 years Always has new frames and recently am doing fittings for contacts Takes his time, and very precise and gentle His staff is warm and comforting, they make suggesting but won't hard sell you. Great selection of frames, plastic , metal , etc. Aside from my contacts , I've purchased 2 Gucci, 1Burberry , 1 Prada pair of frames , I have vsp insurance and pricing is reasonable I have recommended friends and even they were surprised at the work Mr wake does. They felt taken care of. Will continue coming here for years read more

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I've literally been coming here since I was around 10 yrs. old and I am currently in my mid 30s. I tell Dr. Wake all the time that he can never retire! Everyone is so friendly and really takes the time out to help you. Even if your indecisive like me haha! read more

I have been coming to Dr. Wake for over 10 years. Polite staff with great customer service. Dr. Wake is a cool dude and very nice. The selections of frames are endless!! From low to high budget- Prada, Marc by Marc Jacobs, Coach, Gucci, and the not so famous brands. Why not look fly if you have to wear glasses. Ample free parking! read more

Dr. Wake and his staff are a class above the rest! I hate visiting the eye doctor-that darn glaucoma test! I knew I needed a visit when I was using the same pair of glasses I received in 9th grade. I don't have insurance and I had been to LensCrafters who quoted me almost $800 for a pair of glasses, eye exam and two lenses! Not only did they want to drain me of my finances, but they acted as though I was wasting their time. I had a few questions about lenses and which pair would be the reasonable and, the guy at the front desk said if I wanted my questions answered I should make a $90 appointment to see the doctor. I looked at home, at the door, back at him, and ran out the door. I quickly called my friend, whom always bragged about her amazing optometrist. I demanded the number and quickly called to make an appointment. The phone was answered by a lovely, cheerful voice named Sara. She was so sweet and kind and she answered all of my questions that apparently would have cost me $90 at LensCrafters! With a smile in her voice she made me an appointment and I couldn't wait for my visit! I walked into Dr. Wake's with pretty high expectations. I had heard nothing but wonderful things from my friend, and the voice on the other end of the phone made it impossible not to feel optimistic. I was greeted with a hello's from all of the staff. Sara, knew me by first name and remembered our phone conversation-great customer service skills! The office is neat, organized, and wells rocked with all the latest styles and brands. I really appreciate an office with an abundant and diverse selection of optical options. The back office staff was great. They were kind, thorough, and explained everything and answered all of my questions. All of the equipment is clean and in great condition. Dr. Wake is great! He was so detailed and thorough with his exams. He explained everything in great detail. I never felt rushed or unsure about anything. He took his time to make sure I was well informed and happy. If you haven't made your appointment yet, make it now! Dr. Wake and his staff are the best! :) read more

I have been a patient of both the previous physician Doctor Koyama and Doctor Wake since i was 5 years old with my first set of reading glasses. Doctor Wake has always been very pleasant and very easy going. Always feel like im seeing family when i go in for my eye exams. Staff is friendly and always polite as well. read more

I was in such great need of an update in contacts and glasses prescription when I went to see Dr. Wake at the end of last year. The contacts were perfect and I couldn't stop raving about them. But unfortunately I cannot say the same about my glasses. The first refraction wasn't accurate and although he asked me to wear them for a while before fixing the prescription it didn't get any better. A week later I went for a second refraction and when I received the glasses for the second time, something was still not right. The prescription of my glasses did not sit accurately to where my eyes are when looking through the frame/ lens and I have to tilt my head back slightly to see clearly. It was very difficult reaching their office via phone and every time I went in person they were either closed early or had a special circumstance for being closed. Therefore I have given up attempting to fix them for a third time because my Prada frames are not only slightly damaged but also a bit bent from the previous lens changes. Honestly, I was looking for a location closer to home but the countless visits I made did not make this worth it. I will continue to see my previous OD and I highly encourage others to do the same until the customer service and responsiveness increases here. read more

Dr. Wake is amazing but his staff is not good. Dr. Wake seems to be an excellent optometrist but I think he has a high turnover rate of front desk staff. I stated going there over ten years ago and was a loyal customer. I got frustrated when they forgot to call me to pick up my glasses. That may not seem like a big deal to you but when you need glasses, it is huge. I got over that and I talked to the doctor about it. But then, months later, I got some weird advice from one of the ladies at the front desk who I don't think is there any more. I forgot exactly what it was but it had to do with her suggesting I get my eye exam now and wait until my insurance would cover it to order the frames. I took her advice, waited 6 months to order the frames, but she told me to come in and get another eye exam. It was annoying that she had conflicting recommendations, and I was mad at myself for talking to her about it in the first place. I think the staff should be trained to not offer recommendations on when to get examinations and to tell patients to only take advice from the doctor. Then most recently, and this is the last straw, my son's glasses were ready and just sitting there for 2 days when I thought to check in to see if they forgot to call me AGAIN. It happened again. One of the front desk ladies gave a poor excuse and no apology. She gave a half hearted apology after I called again for more clarification but it was too little too late. Dr. Wake is a very good optometrist with a cool looking office, lots of high end designer expensive as well as low cost frames. I recommend you give him a try but don't wait for the staff to call you about your frames and don't get any medical advice from the front desk staff. They don't know what they are doing. read more

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I go every year I take my daughter now my sister goes he is great the staff is nice just 100 percent

dr. wake is awesome. i've visited him and his group since i can remember needing glasses -- so that's what ... nearly 16 years -- and it's always been great service. he answers all of your questions thoroughly yet frankly, and if you mess up at the test where they shoot air into your eye, he's totally nice about it. one time i had to do it like seven times, but he was patient all the way through. and his staff are really wonderful, too. they know my name offhand because i go there so often, but i have the feeling they know everyone's names. i love dr. wake! if you're looking for a top-notch optometrist, come here! read more

Dr Wake and staff are wonderful! The girls in the office are so sweet and helpful! They helped my teenagers find glasses that totally fit their style! Dr Wake is very easy going and friendly! Great selection of glasses too! read more

Coming to Dr. Wakes, I know I'll always get the best service and the best products for my vision. I love the selection of frames and the staff are fun and knowledgeable. My exams are in depth and the Dr. always takes time to explain things to me and ask me questions, ensuring the best prescription for my vision. Every year, I look forward to my eye exam now! read more

They have worst service. Where do I start, took my daughters glasses for repair, the girl that helped me didn't know what she was doing! The other girl had to watch over her! Couldn't determine if the glasses were still under warranty, was suppose to call me the following day! Did not!! I had to call several times to find out, finally she advised me that the glasses "WERE" under warranty, she advised me that there was going to be a $25 co pay to fix them since they were still under warranty! And that they would be ready in 2 weeks!! I never received a call to pick up the glasses! I had to keep calling to get status, after the 2nd time I called , she said they were still getting repaired, and would take another week and she would call me! NOTHING! No call again, called for the 4th time and was advised my glasses were still at the office and were never sent for repair!!! Like are they stupid!! Never going back to this office! Good luck to everyone else that does, these people do not know what they are doing! read more

This Doctor and his staff are amazing, they are welcoming and friendly, not to mention the huge variety of eye wear to choose from and the high tech equipment. read more

Best eye appointment I've ever had, I was in and out in about 40 mins. Dr. Wake was quick but courteous and very informative. Definitely found my new optometrist read more

Best optometrist out there! Super friendly staff and excellent optical care. Finding frames that fit well, and that you are willing to wear for the long haul can be such a difficult decision...it took me a long time, but in no way did I feel rushed by the staff, in fact, they were instrumental in my choosing! Also, Dr Wake cares for the long term health of your eyes, not just getting a prescription as quick as possible, like some other places that do quick prescriptions. Very worth it!!! read more

Wouldn't recommend called 24 hours before my apt to cancel and asked to reschedule for another Sat and she wouldn't schedule me for a Sat apt because I cancelled my current apt. Supposedly I could only schedule during the week now because I cancelled my apt what company says you can't reschedule a for a Sat because I cancelled. Won't be you g there anymore. Found me a new eye doctor and one with better selection on eye glasses read more

Amazing staff. The personnel really caters to the needs of customers. Huge selection of designer frames and a very. Comfortable office.

I did not like this office. It started when I received my glasses. I had a hard time seeing and getting headaches but I gave it a chance for 2 weeks as recommended by the doctor. I went back to dr wake and he rechecked my vision, same. So I asked him just to add a little more prescription to it do that I could see comfortably. Ok, I can't say he was rude but I can definitely tell he was annoyed. I didn't like this. If I can't see well I can't see well let's try to fix the problem together. Another thing, the tint on my lenses are already coming off on the edges. I've had them a little over a year. Very POOR quality!!! This has never happened to me and I've had other glasses for a longer period of time. Lens crafters here I come...should have never left you to begin with. read more

Very professional office and staff. He is super nice and thorough ! My family have been patients for over 20 years and now I am bringing my children. read more

Dr. Jerry Wake has provided excellent vision care to my son and I since the mid-1980's! We received care from Dr. Wake for many years in his Crenshaw District facility. When his office relocated we easily transitioned, now traveling the miles to his lovely upscale Gardena office. The miles are insignificant when a patient feels more-than confident regarding serves rendered. I speak on behalf of my son as well, who lives in Washington, D.C. He solely reserves his vision care for Dr. Wake, making his annual appointment while in Los Angeles... Dr. Wake is the "Exceptional Doctor", a great Optometrist and great person in general. He can sometimes seem reserved but he has a tremendous personality and kindness that is reassuring to his patients. He truly comes across with great concern and takes the time to speak with his patients in discussing their visual needs. Importantly, Dr. Wake and his lovely Staff are not merely in the market just to sell eye products. Their priority is vision health! ...Dr. Wake makes recommendations but will frankly discuss the pros and cons specific to his patient's needs. I highly recommend Dr. Wake and Staff for your complete vision care and health... and peace of mind! Pro: My son and I believe Dr. Wake's office provides the best overall service in the County of L.A.! And, Dr. Wake has a very updated selection of frames. This is a tremendous upgrade from the frames at his former Crenshaw District location. My last frames are by Sean Jean! Con: There truly isn't anything tremendous to add to this category. Oh... be sure you are on time for your appointment! Because Dr. Wake dedicates quality time he does not overbook his patients (pro)!!! So, if you are late, you may shortchange yourself the time he "prefers" to spend with you (con). Dr. Wake values his patients enough to provide the additional time, so the effort to be on time is warranted. Being on time will guarantee the maximum service Dr. Wake can render!!!... I hope in the future, Dr. Wake will incorporate services that create custom-made frames. For instance, taking old frames and redesigning them. This is a specialty rarely available in the Los Angeles area. Interesting fact: Dr. Wake has computer technology that monitors the patient's eyes in all dimensions, detecting any vision-threatening illness or disease. It costs a few dollars more, but well-worth the investment and reassurance that Dr. Wake is on top of your vision with 100% service. With this advanced technology, Dr. Wake can structure his services to greater meet your needs or to provide immediate recommendation for aggressive medical care. Extra: Beware of the entertaining exam Dr. Wake provides to detect Glaucoma!!! After many years of taking this test, I yet cannot help but become excited whenever I sit down for this exam. However, Dr. Wake is forever patient and TOLERANT towards my childish ways at age 57; he laughs along with me. It is not a harmful test! It just tickles the anticipation! :-) Thank you Dr. Wake and Staff for your excellent service over these many years!!!! Joy! and Benny read more

You all make getting my eyes checked feel like i'm going on a field trip to the best place in the world. The staff is A+, friendly, helpful and answer any and all questions you may have without making you feel stupid... A great place to go. read more